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E commerce
1.
E-Commerce GROUP MEMBERS
Ammara Khan LIFIOMBAMO125 AizaMehmood LIFIOMBAMO179 Arifa Tariq Noon LIFIOMBAMO178 Gulraiz Khalid L1F09BBAM0178
2.
3.
4.
E-business includes customer
service (e-service) and intra-business tasks
5.
The development of
intranet and extranet is part of e-business
6.
E-business is everything
to do with back-end systems in an organization.
7.
8.
Political factor
9.
Social factor
10.
11.
12.
Commercial benefits
13.
14.
Revenue model
15.
Market opportunity
16.
Competitive environment
17.
Competitive advantage
18.
Market strategy
19.
Organizational development
20.
21.
E-Tailers
22.
Content provider
23.
Transaction broker
24.
Market creator
25.
Service provider
26.
27.
28.
29.
E-Procurement
30.
Exchange
31.
Industry Consortium
32.
33.
34.
35.
24/7 access
36.
More choice
37.
38.
Flexible working practices
39.
Connects people
40.
Facilitate delivery of
public
41.
42.
Limitations of e-commerce
to consumers
43.
Cost of access
to the Internet
44.
Lack of security
and privacy of personal data
45.
Physical contact and
relationships are replaced by electronic processes
46.
47.
Breakdown in human
interaction
48.
Reliance on telecommunications
infrastructure, power and IT skill
49.
Wasted resources
50.
51.
52.
User names &
passwords
53.
Encryption key
54.
Digital certificates &
signatures
55.
Restricted access areas
56.
Other people’s accounts
57.
Restricted company data
58.
59.
User registration
60.
Cookie files and
tracking software
61.
User feedback
62.
Profiling is used
for
63.
Personalized one2one marketing
64.
Authenticating identity
65.
Customer relationship management
66.
Marketing planning
67.
68.
E-commerce software packages
include a web search engine
69.
A customized search
engine may be acquired from companies like Google etc.
70.
71.
Helps develop, generate
, deliver ,update and archive text and multimedia information at e-commerce websites
72.
Catalog management software
73.
Helps generate and
manage catalog content
74.
Catalog and content
management software works with profiling tools to personalize content
75.
76.
Contains software and
model of business
77.
Workflow model express:
78.
Set of business
rules
79.
Role of stakeholders
80.
Databases used
81.
Task sequences
82.
83.
84.
Responds to such
things as customer’s first website visit and payments
85.
Monitors all e-commerce
processes
86.
Records all relevant
events, including problem situations
87.
Notifies all involved
stakeholders
88.
89.
Need customers ,
suppliers , and other stakeholders
90.
Online communities
91.
E-mail , chat
, discussion groups
92.
Enhances customer service
93.
94.
three main types
of transactions:
95.
one-time customer-to-vendor payment
96.
recurring customer-to-vendor payment
97.
98.
Electronic payment lowers
costs for businesses
99.
Offering electronic payment
can also help businesses improve customer retention
100.
101.
defend yourself against
identity theft by using virus protection software and a firewall on your computer
102.
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