Let’s Help Melly

Let’s have a conversation.

Why is this military squad
doing push ups?

An organization is healthy when
it is whole, consistent and complete, when its management, operations and culture are unified.

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Today, over half of American
workers effectively hate their jobs.

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Melly, we cannot go on
hating our jobs. We have to do something!

OK, let’s discuss making the
change.

Leadership and governance are both
part of management.

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Maybe we’ll be happier if
we perform better?

We can help
with that!

scientific management project management structured
programming

You all play a part
in the whole construction. Your goal is to increase performance!

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70 percent of all strategies
and projects fail.

We’re still not happy. Maybe
we should work toward a greater purpose?

We can help
with that!

six sigma
TQM
BPR
TOC

I have a great idea!
Now you must all change for the greater good.

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Fads often fail to deliver
on their promises, a factor that contributes to their short life cycles and rapid decline.

At the same time the
world is getting more complex.

? ? ? ? ?
? ? ? ? ? ? ? ? ? ?? ? ? ??? ? ? ? ?

Unless the organization learns to
increase its health as a living complex system.

Complexity theory is […] about
the dynamics of change in a system.

[…] a new theory of
business that places people and relationships into dramatic relief.

I think the next century
will be the century of complexity. 

Interesting! But how do we
increase our health and become happier?

We can help
with that!

Scrum
Lean
Agile
Kanban

OK, do whatever you want.
As long as you allow the community to benefit from it.

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But, different community leaders suggest
fixing things in different ways...

not addressed not addressed proven
benefit indirect benefit proven benefit

not addressed not addressed proven
benefit indirect benefit proven benefit

not addressed not addressed proven
benefit indirect benefit proven benefit

ideas
productdata
measure

not addressed not addressed indirect
benefit proven benefit proven benefit

not addressed proven benefit indirect
benefit not addressed indirect benefit

It seems we’re making progress,
but...

Maybe we can do even
better when we really understand complexity thinking.

Only variety can
absorb variety.

Ashby's law of requisite variety
is as important to managers as Einstein's law of relativity to physicists.

When applied to organizations, it
has been called requisite complexity.

1) Address complexity with complexity
The complexity of a system must be adequate to the complexity of the environment that it finds itself in.

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2) Use a diversity of
perspectives Complexity itself is antimethodology. It is against "one size fits all."

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3) Assume dependence on context
Best practice is always past practice.

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4) Assume subjectivity and coevolution
What you measure is what you get.

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5) Anticipate, adapt, explore Evolutionary
systems by their nature involve experimentation.

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6) Develop models in collaboration
Those formulating the abstraction are making a gesture whose meaning can only emerge in many, many local interactions.

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7) Shorten the feedback cycle
The only way to win is to learn faster than anyone else.

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8) Steal and tweak We
usually think of innovation as inventing new things, but we may be smarter to think of it as recombining old ones.

Complexity Tips

There’s nothing as practical as
good theory.

Now use the complexity your
organization already has.

So, how can we solve
the remaining problems?

Sorry, you’re on your own
now!

Systems Thinking
Complexity Thinking

What exactly is the
organization?

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You might be able to
climb this high, but only with a healthy organization.

? ? ? ? ?
? ? ? ? ? ? ? ? ? ?? ? ? ??? ? ? ? ?

The English verb “to manage”
was originally derived from the Italian maneggiare, meaning to handle and train horses. […] This original meaning merged with the French term menage, or household.

Management is about human beings.
Its task is to make people capable of joint performance […]. This is what organization is all about, and it is the reason that management is the critical, determining factor.

Management is too important to
be left to the managers. We all participate in the workout.

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It’s not about reaching a
certain level. It’s about increasing health, so you can keep climbing.

Aha! Steal healthy practices, Use
in safe experiments, Learn as fast as possible, Adapt to your needs, repeat...

Change Work Into Life

We should not take our
models too seriously.

Which management workout exercise will
you start with tomorrow?

This presentation is part of
the Management 3.0 course. Find out more...

www.management30.com/workout

m30.me/happiness

@jurgenappelo
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jurgen@noop.nl

http://creativecommons.org/licenses/by-nd/3.0/ This presentation was inspired
by the works of many people, and I cannot possibly list them all. Though I did my very best to attribute all authors of texts and images, and to recognize any copyrights, if you think that anything in this presentation should be changed, added or removed, please contact me at jurgen@noop.nl.