COMMUNICATION SKILLS
Name : Kamya Raju Chavan
Class: MSc-I
Roll no .:2
Exam no.: MSMI1002
Paper 2: : Research Methodology, Bioinformatics & Biostatistics
Unit 1: Research terminology and fundamentals

CONTENT
• Introduction
• The importance of communication through English
• The process of communication and factors that influence communication
• Verbal and non-verbal communication
• Advantage and disadvantage of verbal communication
• Advantage and disadvantage of non-verbal communication
• Presentation skills

INTRODUCTION
• The history of communication itself can be traced back since the origin of
speech approximately 100,000 BCE.
• Communication is art of transmitting ideas knowledge information and thoughts from
one person to another.
• They define how you convey and receive information, interact with others and even
tackle issues such as potential conflicts in the workplace.
• In the digital age, communication skills are even more essential.
• Everyone today should learn how to effectively exchange information through email,
Zoom meetings, and social media as well as in-person, if they want to keep up with the
shifting work dynamics.

THE IMPORTANCE OF COMMUNICATION
THROUGH ENGLISH
• Language is our primary source of communication. It’s a method through which we
share our ideas and thoughts with others.
• Nowadays English has been an important role in our daily life it is massive means of
communication.
• English is spoken in more than 100 countries
• English is the most commonly used language among foreign language speakers.
Throughout the world, when people with different language come together they
commonly use English to communicate.
• Use of English language increase our level in society, it is the language of Hollywood ,
it is the language of international banking and business ,it plays important role in
educational field , the internet and press, and also important to travel around the
globe.

THE PROCESS OF COMMUNICATION AND
FACTORS THAT INFLUENCE COMMUNICATION
• Communication can best be summarized as the transmission of a message from a sender to a receiver in
an understandable manner.
• Body Language.
• Posture is part of our body language. For example if I was talking to a boy I liked I’d be facing towards
him and chatting, however if my body was not facing towards hom this suggest that I am not really
interested. Also if when sitting down chatting to a person if they are leaning back this can send the
message that they are either relaxed or bored, however if they are leaning forward this implies that they
are interested.
• Tone of voice
• Our tone of voice is really important when conversing. For example if you talk really fast and loud this
may suggest that you are angry. However if you talk in a slow calm voice then this shows that you are
rather being friendly.
• Gesture
• Gesture is the movement of the arm, hand and head used to help us understand what a person is trying
to say. For example when trying to communicate but speech is not possible people use hand gestures. The
common hand gestures are the peace sign (the index and middle finger raised and apart), okay gesture
(closed fist held with the thumb extended upward) and the not okay (closed fist held with the thumb

• Face Expressions
• Our face usually shows our emotional state. Our facial expression shows whether we are sad,
angry, happy ,surprised scared etc. For instance, if someone’s facial expression was a big smile
and wide eyes this may suggest that they are happy.
• Environment: (Space. Noise. Location. )
• Space- The space between people is very important when communicating because little space
between two can make a person uncomfortable .For example if wanted to talk to..and the space
between them was 1 finger away from each other and its someone you aren’t close to then the
person may feel very uncomfortable and may not be listening probably or is not giving the right
responses back or even too much of a distance can lead to misunderstanding.
• Noise- If there is a lot of background noise it will be harder for people to hear each other when
communicating and mixed messages may be received.
• Deafness
• Blindness
• Dumb/Muteness
• Language
• Slang

VERBAL AND NON-VERBAL
COMMUNICATION
Verbal communication
• Communicating with words, written or spoken. It
consist of speaking, listening, writing, and
reading.
• Takes place through face to face conversation,
group discussions, counselling, interview etc
• Process of exchanging information between two
or more persons through written and oral words.
Non verbal communication
• Communication without using and spoken or
written word.
• Wordless messages.
• Takes place gestures facial expression, eye
contact and touching.
• It also includes pitch, speed, tone and volume of
voice, dress and appearance etc
• Types :facial expression, gestures, body language
and postures, eye contact

ADVANTAGE AND DISADVANTAGE OF
VERBAL COMMUNICATION
Advantages
• More personal and informal.
• Makes immediate impact
• Provides opportunity for interaction and feedback
• It is very fast and non expensive
• Help us foster better relationship with your co
workers and friends
• Used to inform, inquire, argue and discuss topic
of all kind
Disadvantages
• A word ones uttered can’t be taken back
• It can be forgotten easily
• There is no legal evidence of oral communication

ADVANTAGE AND DISADVANTAGE OF
NON-VERBAL COMMUNICATION
Advantages
• Helps to communicate with someone who is
hard of hearing or deaf.
• Helps to communicate in silent zone
• Helps in communicating with distant person.
• Helps us to communicate with people who
don’t understand our language
• Capture feelings and emotions.
Disadvantages
• Cannot be used in public tool of
communication
• Cannot create an impression upon people
• Misperception of body language or gestures

PRESENTATION SKILLS
• Presentation skills are the abilities one needs in order to deliver compelling, engaging, informative,
transformative, educational, enlightening, and/or instructive presentations.
• Central to effective presentation skills are public speaking, tone of voice, body language, creativity, and
delivery.
• Ways to improve presentation skills:
1. Prepare Your Presentation in Advance
2. Practice Your Presentation As Much As Possible
3. Learn How to Skip Around
4. Speak Passionately About Your Topic
5. Tell Stories in Your Presentations
6. Understand What You Should And Shouldn’t Do
7. Know Your Audience
8. Remove Filler Sounds & Crutch Words

TYPES OF PRESENTATION
1. Persuasive Presentations
• Persuasive presentations are those given to arouse the audience to make the decision which the
presenter hopes for. An example might be a startup founder delivering a presentation to an angel in the
hopes of getting investment or a salesperson pitching a product to customers.
2. Instructional Presentations
• Instructional presentations are those given to guide the audience on a new policy, law, etc. For example,
an HR manager might hold an onboarding presentation to instruct new employees on the rules of the
company.
3. Informative Presentations
• Informative presentations give information about a new procedure, benefit, etc. One example might be a
company HR presentation where the manager gives information about the new bonus requirements.
4. Inspirational Presentations
• Inspirational presentations are similar to persuasive presentations, but here the speaker aims to boost
morale or increase brand pride, for example. Another example would be the rousing conclusion of a TED
Talk speaker as they wrap up their speech.

REFERENCE
• https://www.slideshare.net/sarthiankush/importance-of-english-language
• https://www.thethrive.in/business-article/business-communication-vs-general-
communication/
• https://zety.com/blog/presentation-
skills#:~:text=Presentation%20skills%20are%20the%20abilities,language%2C%20cr
eativity%2C%20and%20delivery.
• https://www.slideshare.net/QAISAR313/rana-hassan
• https://www.slideshare.net/Amaljithravi/verbal-and-nonverbal-communication-
70011823