3. Poll
What is your nonprofit’s
experience with wellbeing in the
workplace?
Not discussed
Employees are encouraged to do it
on their own
There are periodic activities for
wellness or wellbeing
Our nonprofit has a
strategy/plan/policy for a
comprehensive program
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4. • Nonprofit Professionals
• Understanding Burnout and Self-Care
• Creating A Self-Care Plan
• Nonprofit Organizations
• Nonprofit Case Studies
• Tips for Avoiding Collaborative
Overload
• Tech Wellness Tips in the Nonprofit
Workplace
Slides, Links, and Handouts:
http://bethkanter.wikispaces.com/IND
Agenda
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16. Burnout is a state of emotional, mental, and physical
exhaustion that occurs when we feel overwhelmed
by too many demands, too few resources, and too
little recovery time.
17. The Symptoms of Burnout
Emotional
Exhaustion
Cynicism
Detachment
Fatigue
Loss of
enjoyment
Insomnia
Pessimism
Forgetfulness
Impaired
concentration
Isolation
Detachment
Increased illness
Loss of appetite
Lack of
Accomplishment
Anxiety
Apathy
Hopelessness
Depression
Increased irritability
Anger
Lack of productivity
Poor performance
And burnout is sneaky!
18. The 4 Stages of Nonprofit Burnout
Passion
Driven
Passion
Waning
Passion
Challenged
Passion
Depleted
Take Assessment
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19. What is your stress trigger? How do you react?
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21. Self-Care: Many Ways To Put On Oxygen Mask
Self-Care is about revitalization. It includes any deliberate and
consistent habits you create to enhance your overall well being.
29. We have no downtime
52% of smartphone owners check their phones
a few times an hour or more.
Behavior Addiction
30.
31.
32. Tip: Organize Mobile Phone To Avoid Addiction
• Notifications from people
• Customized notifications
• Tools on home screen
• Scramble Apps
• Remove or move work apps into folders on 3rd or 4th screens
during non-work hours
39. Self-Care Plan
Practice Goals
Sphere 1:
Self
-Get 7-9 hours of sleep per night.
-Eat more fruits and vegetables every day.
-Get to 10,000 steps per day walking.
Sphere 2:
Others
-Make a regular date with my partner and/or children – one-
on-one – to give my relationships attention.
-Divest myself of negative influences, moving consciously
away from people who bring me down.
Sphere 3:
Environment
-Stop what I’m doing at least once a day to go outside.
-Clear clutter from my office desk
Sphere 4:
Work and Money
-Take comp time when I’m attending work-related evening
events.
-Stand up from my desk every 15 minutes to stretch and walk
around.
Sphere 5:
Tech
-Set up a charging station at the front door for all of my/my
family’s digital devices.
-Keep all my digital devices out of my bedroom and off my
dinner table.
56. Listen and Engage Employees to Shift the Culture
1: Functioning
Do people have what they need to do their job?
2: Feelings
Do people feel appreciated and respected?
3: Friendship
Do people feel connected to one another?
4: Forward
Do people feel like they have opportunities for growth?
5: Fulfillment
Do people feel like they are inspired and working towards a
higher purpose?
Laura Putnam – 5 F’s Framework
60. United Way in South Dakota: Moving Together
• Twice daily all staff
walk or movement
• Started with listening
and engaging with
employees
• Wellness coaching and
experiment 10 years
ago
• Now part of culture
61. Interfaith Youth Core – Bottom Up and Top Down
• Leadership supported an
employee “Giddy” committee
• Feedback on how to improve
wellbeing (health, happiness,
productivity)
• One idea: “Creativity Time” –
three hours per month to
visit a museum – employee
handbook
• No one used it until Executive
Director started to use it
62. Hazon: Leverage Staff Champions
Wednesday Afternoon Weekly Walk
-After lunch for 20 minutes to energize and build community
67. • Fewer absences and sick days
• Lower healthcare costs
• Higher employee work satisfaction and
retention
• Ability to attract top talent when recruiting for
jobs
• Higher productivity
• Greater ability to handle stressful situations
• Ability to meet and exceed milestones
• Motivated, resilient workers
• Better brand ambassadors
• Responsive and engaged staff
Return on Investment
68. Getting Started
• Be open about self-
care.
• Staff meeting to do
assessments and
create self-care plans
• Accountability buddies
• Make small changes
and offer reward/praise
• Does not have to cost a
lot of money
69. • How can your
nonprofit nurture
wellbeing instead of
amplifying stress?
Mindful Moment
70. Summary
• Self-care is not just about kale smoothies and
massages, it is part of doing the work
• Bringing well being into the workplace is all
about culture change
• A culture of well being requires leadership and
employee engagement
• Quick fixes don’t work
• Benefits include recruiting top talent, retention,
reduced health costs, and more
• Start practicing self-care and start the discussion
in your workplace
72. Is this familiar?
• Long work week
• Come home to realize
you didn’t get stuff
done
• You start doing solo
work in evenings and
weekends
• You don’t do it because
you are too exhausted
73. ● 15% of organization
time is spent in
meetings
● Four hours a week for
status update meetings
● 11 million meetings a
day
● More than $37 billion
year in unproductive
meetings
Source:
NY Times, “Meeting is Murder”
2/28/16
Fuze Infographic on Meetings
75. Planning: Structure and Rituals
Assessment
1. Our team has a clear sense of what’s ahead each month
2. We stick to deadlines and commitments and rarely let things fall through the cracks
3. My team or organization has a clear policy about sending after hours emails
4. My team uses cloud software for collaboration and has a well mapped out workflow
and training for all users
0-8
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
76. Tips to Improve Planning
● Use Look-Ahead Rituals
● Make Solo Focus Time Part of Your Team Culture
77. Tips to Improve Planning
● Clearly Define Workflow for Online Collaboration
Platforms and Training
● Adopt Formal Practices Around Team Emails
78. People: How You Relate To Others
Assessment
1. I am comfortable saying no, negotiating requests, and making requests of others.
2. I stay away from gossip, office politics, and drama
3. Our team communicates precisely via email and online collaboration tools
4. Our team has an effective approach to integrating remote and on-site staff for
meetings and collaboration
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8
79. Tips to Improve
● Set a Statute of Limitations on People Frustrations
● Say NO, But Enforce Boundaries With Grace
80. Tips to Improve People
● Write emails that are precise
● Create a remote working charter for your team
Subjects w/Keywords
[ACTION] [SIGN]
[DECISION] [CORD]
[INFO]
Bottom Line Up Front (BLUF)
Fewer Words
Link to Attachments
81. Priorities: How You Spend Your Time
1. We spend time working on key priorities and goals that move the needle for our
organization, our team, or my own performance and growth.
2. I complete tasks even when I don’t want to do them.
3. My organization or team has clear rationales for how we use our time
4. We understand and accept the trade-offs that I make when choosing how to spend my
time.
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8
82. Tips to Improve
● Do A Trend-Line View Reflection with Your Team
● Rethink Status Updates Meetings
83. Tips to Improve
● Don’t schedule hour meetings by default
● Address Fire Drill Leadership and Crisis Culture by
looking at root causes
84. Being Present: How You Focus and Pay
Attention
1. Our team schedules work according energy levels
2. Our team is focused and engaged in meetings and not multi-tasking
3. We have distraction free environment and time needed to complete the things that
require focus or strategic thinking.
4. When I have free time, I know how to use it productively or restoratively.
What’s your score? 0=No, 1=Sometimes 2=Yes
Add it up your answers
0-8
85. Tips to Improve
● Team wide analysis of most productive times during day
● Have explicit team or organization policy about white space or
maker time
86. Tips to Improve
● Device free zones in your workplace
● Meeting policy about use of devices to avoid “technoference”
87.
88. Summary
Our personal and organizational use of
technology can create stress leading to
burnout. But if we are intentional
about how we use our devices, we can
be more productive, healthier, and
happier.