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  1. Technology  Wellness:   Effective  Tech  Habits  in  the  Nonprofit  Workplace Beth  Kanter,  Master  Trainer,  Speaker,  Author
  2. @kanter www.bethkanter.org Beth  Kanter: Master  Trainer,  Speaker,  Author and   Nonprofit  Thought  Leader
  3. • Nonprofit  Professionals:  Nonprofits • Understanding  Connection  between  Tech  and   Burnout • Personal  Technology  Wellness  Tips • Nonprofit  Workplace:  Organizations • Bringing  Technology  Wellness  into  the   Nonprofit  Workplace What  I’m  going  to  talk  about  ….. bethkanter.wikispaces.com/stl
  4. Technology  Use  Can  Cause  Stress  and  Burnout
  5. Our  technology  use  is   changing  our  brains
  6. We  have  no  downtime 52%  of  smartphone  owners  check  their  phones a  few  times  an  hour  or  more. Behavior  Addiction
  7. What  is  the   average  human   attention  span   online?      
  8. Attention  Spans  Online  … Source:  National  Center  for  Biotechnology  Information,  US  National  Library  of  Medicine Flickr  photo:  Josullivan59 Attention Span  Statistics Data The  average  human  attention  span  in  2000. 12  seconds The  average  human  attention  span  in  2013. 8  seconds 9  seconds
  9. Information Overload Personal  Technology  Wellness  Assessment 1. Is  the  only  time  you  take  a  break  from  your  tech  when  you’re  sleeping? 2. Do  you  check  your  phone  before  you  go  to  bed  or  right  when  you  wake  up? 3. Do  you  have  problems  recalling  information  and  resort  to  searching  on  Google? 4. Do  you  feel  that  you  often  have  a  hard  time  paying  attention  or  focusing  on  a   single  task? 5. Do  you  experience  frustration  at  the  amount  of  online  information  you  need  to   process  every  day? 6. Do  you  frequently  or  constantly  check  your  email,  Twitter,  Facebook  or  other   online  services? 7. Do  you  sometimes  check  your  mobile  phone  for  messages  while  in  the   bathroom? 8. Do  you  find  yourself  reaching  for  your  phone  even  when  you’re  with  others? 9. Do  you  sit  at  your  computer  at  work  or  home  for  longer  than  30  minutes  at  a   time  without  getting  up  to  take  a  break? 10.Do  you  ever  check  your  mobile  phone  while  walking  outside? Add  up  all  the  questions  you  answered  “YES”  to  for  your  score
  10. 0…1…2…3…4…5…6…7…8…9…10 Source:  Lulumonathletica Healthy……………………………………………………Unhealthy   What’s  Your  Technology  Wellness  Score?
  11. Technology  Wellness  Tips  for   Nonprofit  Professionals
  12. Tip:  Use  An  Alarm  Clock
  13. Tip:  Unplug  regularly  &  often
  14. Tip:  Organize  Mobile  Phone To  Avoid   Addiction • Notifications  from  people • Customized  notifications • Tools  on  home  screen • Scramble  Apps • Remove  or  move  work  apps  into    folders  on  3rd or  4th screens   during  non-­‐work  hours
  15. • What  is  one  personal   technology  wellness   habit  you  can  start   doing  now? Mindful  Moment
  16. Technology  Wellness  in  the  Nonprofit  Workplace
  17. Interfaith  Youth  Core  – Bottom  Up  and  Top  Down • Leadership  supported  an   employee  “Giddy”  committee • Feedback  on  how  to  improve   wellbeing  (health,  happiness,   productivity) • One  idea:    “Creativity  Time”  – three  hours  per  month  to   visit  a  museum  – employee   handbook • No  one  used  it  until  Executive   Director  started  to  use  it
  18. Collaborative  Tech  Overload:  Connectivity  Driven
  19. Is  this  familiar? • Long  work  week • Come  home  to  realize   you  didn’t  get  stuff   done • You  start  doing  solo   work  in  evenings  and   weekends • You  don’t  do  it  because   you  are  too  exhausted
  20. ● 15%  of  organization   time  is  spent  in   meetings ● Four  hours  a  week  for   status  update  meetings ● 11  million  meetings  a   day   ● More  than  $37  billion   year  in  unproductive   meetings Source:     NY  Times,  “Meeting  is  Murder” 2/28/16 Fuze  Infographic  on  Meetings
  21. The  Four  P’s Planning People Priorities Present
  22. Planning:    Structure  and  Rituals Assessment 1. Our  team  has  a  clear  sense  of  what’s  ahead  each  month 2. We  stick to  deadlines  and  commitments  and  rarely  let  things  fall  through   the  cracks 3. My  team  or  organization  has  a  clear  policy  about  sending  after  hours  emails 4. My  team  uses  cloud  software  for  collaboration  and  has  a  well  mapped  out  workflow   and  training  for  all  users 0-­‐8 What’s  your  score?      0=No,  1=Sometimes  2=Yes Add  it  up  your  answers
  23. Tips  to  Improve  Planning ● Use  Look-­‐Ahead  Rituals ● Make  Solo  Focus  Time  Part  of  Your  Team  Culture
  24. Tips  to  Improve  Planning ● Clearly  Define  Workflow  for  Online  Collaboration   Platforms  and  Training ● Adopt  Formal  Practices  Around  Team  Emails
  25. People:  How  You  Relate  To  Others Assessment 1. I  am  comfortable  saying  no,  negotiating  requests,  and  making  requests  of  others. 2. I  stay  away  from  gossip,  office  politics,  and  drama 3. Our  team  communicates  precisely  via  email  and  online  collaboration  tools 4. Our  team  has  an  effective  approach  to  integrating  remote  and  on-­‐site  staff  for   meetings  and  collaboration What’s  your  score?      0=No,  1=Sometimes  2=Yes Add  it  up  your  answers 0-­‐8
  26. Tips  to  Improve   ● Set  a  Statute  of  Limitations  on  People  Frustrations ● Say  NO,  But  Enforce  Boundaries  With  Grace
  27. Tips  to  Improve  People ● Write  emails  that  are  precise ● Create  a  remote  working  charter  for  your  team Subjects  w/Keywords   [ACTION]        [SIGN] [DECISION]  [CORD] [INFO] Bottom  Line  Up  Front  (BLUF) Fewer  Words Link  to  Attachments
  28. Priorities:  How  You  Spend  Your  Time 1. We  spend  time  working  on  key  priorities  and  goals  that  move  the  needle  for  our   organization,  our  team,  or  my  own  performance  and  growth. 2. I  complete  tasks  even  when  I  don’t  want  to  do  them. 3. My  organization  or  team  has  clear  rationales  for  how  we  use  our  time 4. I  understand  and  accept  the  trade-­‐offs  that  I  make  when  choosing   how  to  spend  my   time. What’s  your  score?      0=No,  1=Sometimes  2=Yes Add  it  up  your  answers 0-­‐8
  29. Tips  to  Improve   ● Do  A  Trend-­‐Line  View  Reflection  with  Your  Team ● Rethink  Status  Updates  Meetings
  30. Tips  to  Improve   ● Don’t  schedule  hour  meetings  by  default
  31. Being  Present:    How  You  Focus  and  Pay   Attention 1. Our  team  schedules  work  according  energy  levels 2. Our  team  is  focused  and  engaged  in  meetings  and not  multi-­‐tasking 3. We  have  distraction  free  environment  and  time  needed to  complete  the  things  that   require  focus or strategic  thinking. 4. When  I  have  free  time,  I  know  how  to  use  it  productively  or  restoratively. What’s  your  score?      0=No,  1=Sometimes  2=Yes Add  it  up  your  answers 0-­‐8
  32. Tips  to  Improve   ● Team  wide  analysis  of  most  productive  times  during  day ● Have  explicit  team  or  organization  policy  about  white  space  or   maker  time
  33. Tips  to  Improve   ● Device  free  zones  in  your  workplace ● Meeting  policy  about  use  of  devices  to  avoid  “technoference”
  34. Summary Our  personal  and  organizational  use  of   technology  can  create  stress  leading  to   burnout.        But  if  we  are  intentional   about  how  we  use  our  devices  and  our   workplace  culture,  we  can  be  more   productive,  healthier,  and  happier.
  35. Thank  you! www.bethkanter.org The  Happy  Healthy  Nonprofit http://bit.ly/happyhealthynpbook