04/27/12
7 Habits of Highly Effective People
By Stephen Covey
Presented by
Karim Meghani
Objectives
• To understand the meaning of ‘Paradigms’ &
experience the ‘Paradigm Shifting’
• To understand the process of continuum
maturity
• To be aware of the basic foundational ideas of
7 habits
• To learn different techniques to help us make
the 7 habits work
• To learn how to be effective in our lives
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How to understand the material?
• Not a quick fix program
• You have to internalize the material
– Learn it (work with your mind in a sustained way)
– Teach it (with in 24 to 48 hrs, you will learn better,
and make commitment with the material,
cultivate your habits, change your role as a
student to a teacher)
• Making a statement socially
– Do it
(Apply it to your life)
Change Your Role
• In your mind you have a different role or picture
of your self or for your character.
• If you want to change people behavior
significantly change people picture of their roles
• Term “Paradigm” the way you see the world or
the universe, the way you see your role
• “Paradigm Shift” –
– e.g. of Subway with a Man with Kids
• Learn to get a better Paradigm
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What is a Habit?
• Internalize your Principles is a Habit
• Habit is overlapping of
– Knowledge (What to do)
– Skills (How to do)
– Attitude (Want to do or Why to do)
• For e.g.
– Customer service in any institution
– Youth issues
• 7 Habit of highly effective people will make your
growth, it is not a quick fix, it is a continuum maturity
process
Dependence to Independence to
Interdependence
• Dependence
– Character of you, blaming you always
– Need people to do every thing for them selves
• Independent
– I can do it, self reliance
– Can get what they want through your own efforts
• Interdependency
– We can do it, we cooperate
– They require combine efforts
– All the nature and society is interdependency
For .e.g. of Ecology
We can achieve Interdependence but we have to be independent
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Continuum Maturity
Interdependency
Independency
Dependency
How the personality ethics
differentiate from character ethics
• First three habits are basically character habits
• Next habits are the personality habits (natural
outgrowth of character)
• Character Ethics contains the basic principles
of effective living
• Experience true happiness after learn and
integrate these principles in your basic
character
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Personality Ethics
Character Ethics
Iceberg of Human Life
Habit 1- Be Proactive
• Be Proactive
• Taking responsibility of your own life
• Response- ability (Ability to choose your response)
• Effective people are proactive
• Behavior is a product of their own decisions based on
values rather then be a product of their own condition
based on feelings
E.g. Picnic in a storm
• Proactive people tend not blame to anybody or
circumstances
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Be Proactive
• Being proactive is really true to your human
nature
• Your basic nature is to act and not be acted
upon
In past human nature explain by;
• Determinism (don’t choose any thing, choices
are nothing then automatic responses to
outside conditions or stimuli)
Determinism
• Genetic determinism (genetics)
– Grand parents did with you, ancestors did with me
• Psychic determinism (upbringing)
– Parents did with you, for e.g. comparison with some body
• Environmental determinism (environment)
– Your boss did with you or your spouse or economical
situation, national policy
• Opposite of Proactive people is reactive
– Language of reactive people is that I cant do this that is in
my nature because I been raised like this, I am not
responsible, increasing feel victimized, not in charge of
their own life
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Be Proactive
• Proactive person don’t deny that genetics, upbringing and
environment make a difference but they see them as an
influence only
• Proactive person exercise his free will, freedom to chose your
responses which best applies to your own values, in this case
you have a control of your own circumstances rather to be
control by them
• How you respond to any situation like a traffic jam, like a
disobedient child, problem with family etc
• For e.g. “Man Search for meaning” Victor Frankl (A prisoner in
World War II)
Be Proactive
Where is the industry going?
I don’t have time to exercise.
How much money can I
expect to make if I do X?
I’ll try it and see what
happens.
I’m too tired.
Nothing really inspires me.
What is the meaning of life?
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Be Proactive
Where is the industry going? Where shall I go next, and how will
I get there?
I don’t have time to exercise. How shall I make time to exercise?
How much money can I How much money do I want to
expect to make if I do X? make, and what will I do to earn it?
I’ll try it and see what I'll do it.
happens.
I’m too tired. What can I do to increase my energy?
Nothing really inspires me. What would I tackle if I knew I
couldn't fail?
What is the meaning of life? What is the meaning I wish to give
to my life?
Habit 2- Begin with the End in Mind
• That literary means Image of your end of your life as a
frame of reference, as the criteria by which you
examine every thing in your life
• Visualization exercise
– Attending a funeral of your dear one, imaging your self in
this situation, suppose that this is your funeral and imagine
your life 3 years from now. Four people have to deliver a
speech about you one from your family, one from your
friend, one from your work and one from your community.
What the people say about you as a friend, your character,
your contribution or about your achievements (think
carefully and write in a piece of paper)
• Habit 2 is the clear understanding of your destination
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Definition
• Begin with the end in mind
• Decide what your own value system is ?
• Write your own philosophy, own mission
statement, own believe system, own creed-write
in your mind and heart by using your imagination
and emotions, don’t tie yourself to your history,
tie your self with your potential, also you can use
your conscious which can tell you what is right
and wrong
• You can also called this habit as the Leadership
habit
What is the difference between
Leadership & Management
• Leadership
– Deals with direction
• Management
– Deals with speed, coordination, logistic and going
on that direction
For e.g. of the Jungle and machete
E.g. of the Managing director of Seattle
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Leadership & Management
What is leadership, and what is the difference
between leadership and management?
• In a nutshell, the difference between leadership
and management is:
• Leadership is setting a new direction or vision for
a group that they follow, i.e.: a leader is the
spearhead for that new direction
• Management controls or directs
people/resources in a group according to
principles or values that have already been
established.
The difference between leadership and management can be
illustrated by considering what happens when you have
one without the other.
• Leadership without management
– ...sets a direction or vision that others follow, without
considering too much how the new direction is going to be
achieved. Other people then have to work hard in the trail that
is left behind, picking up the pieces and making it work. Eg: in
Lord of the Rings, at the council of Elrond, Frodo Baggins
rescues the council from conflict by taking responsibility for the
quest of destroying the ring - but most of the management of
the group comes from others.
• Management without leadership
– ...controls resources to maintain the status quo or ensure things
happen according to already-established plans. Eg: a referee
manages a sports game, but does not usually provide
"leadership" because there is no new change, no new direction -
the referee is controlling resources to ensure that the laws of
the game are followed and status quo is maintained
For reference : http://www.teamtechnology.co.uk/leadership-basics.html
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Subject Leader Manager
Essence Change Stability
Focus Leading people Managing work
Have Followers Subordinates
Horizon Long-term Short-term
Seeks Vision Objectives
Approach Sets direction Plans detail
Decision Facilitates Makes
Power Personal charisma Formal authority
Appeal to Heart Head
Energy Passion Control
Dynamic Proactive Reactive
Persuasion Sell Tell
Style Transformational Transactional
Exchange Excitement for work Money for work
Likes Striving Action
Wants Achievement Results
Risk Takes Minimizes
Rules Breaks Makes
Conflict Uses Avoids
Direction New roads Existing roads
Truth Seeks Establishes
Concern What is right Being right
Credit Gives Takes
Blame Takes Blames
http://changingminds.org/disciplines/leadership/articles/manager_leader.htm
Put First Things First – habit 3
• Management Habit
• Time Management
– Challenge is not to actually to manage the time
but to manage yourself (to gain control of time
and events in your life by seeing them how they
relate to your mission)
– Two dimension importance and urgency create
categories of time demands
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Definitions
• Important
– It attaches to habit two, your mission, your roles
and goals. That is important, You to decide your
direction
• Urgent
– Pressing things upon you, things which give you a
sense of urgency, you must act upon it (for e.g.
like ringing phone that phone is ringing may be it
is total waste of your time not attached to your
mission and goals but it need to be answered)
What first thing first will do?
• Help you focus your priorities, it will help you pay
attention to how you spend your time as you act
upon you priorities day in day out moment by
moment
• Dr. Covey comes up with four division of time
that all combination of two term i.e. important &
urgent
• Imagine your time in a square box and divide this
box with four small squares (time management
matrix)
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Time Management Matrix
Q1 Q2
Urgent & Important Not Urgent & Important
(Problems, crisis, important (it attach your mission and goals
meeting with urgent agenda) but there is no urgency)
Q3
Urgent & Not Important Q4
(its pressing, its that ringing Not Urgent & Not Important
phone , un answered mail, may (time wasting activities,
be they are urgent but not excessive TV, unnecessary
connecting with your mission & meeting )
goals, important to other people)
Example
• Think one activity which you did or you want to do which
will give your marvelous result
– Personal Life
– Education life
– Work life
• What quadrant this activity fit in?
– It will be definitely in Q2 because most of our important
activities are not urgent
• Activity results of each quadrant
– Q1 – Management by crisis
– Q2 – crisis will become smaller and smaller
– Q3- essential but important for other people, learn to say No
– Q4- worthless quadrant
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Quadrant 2 Important not urgent
• Saying No to Q3,Q4 you are saying yes to Q2 and
reducing our Q1 activities
– For e.g.
• Deep relationship building
• Planning & organizing
• Reading, Exercise, Education
• Reorganizing your life according your vision and mission
statement
REVISION
• First Habit – Habit of personal vision
– Be Proactive
• Second Habit – Habit of personal leadership
– Begin with the end in mind
• Third Habit – Habit of personal management
– First things first
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Habit 4 – Think win-win
• Think win-win is a frame of mind and
heart that constantly seeks mutual
benefit in all human interactions. Win-win
means everyone wins because
agreements or solutions are mutually
beneficial and satisfying - all parties feel
good about the decision and feel
committed to the action plan.
Habit 4 – Think win-win
• Win-Win Re-scripting - believe in the third
alternative. Most of us have scripts that are
ineffective (win-lose conditioning) However,
we can re-script, or learn new ways of
behavior, by improvement through win-win
thinking (on the interdependent level).
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Habit 4 – Think win-win
Re-scripting is a three step process:
1. Developing self-awareness
2. Writing new scripts
3. Developing new scripts
Habit 4 – Think win-win
• Win-win relationships come from believing in the
third alternative and from willingly abandoning
selfish positions to look for it. People who don’t trust
each other do not create win-win agreements. Trust
comes from the repeated deposits in the emotional
bank account. When trust is high, win-win
agreements naturally follow. Win-win relationships
develop as deposits are made in the Emotional bank
account. On the other hand, relationships are
destroyed through withdrawals from the emotional
bank account.
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Habit 4 – Think win-win
• Integrity. People of integrity are true to their
feelings, values and commitments.
• Abundance Mentality. People with Abundance
Mentality believe there is plenty for everyone.
• Maturity. Mature people express their ideas and
feelings with courage and with consideration for the
ideas and feelings of others.
Habit 5 – Seek First to Understand, then to
be Understood
Diagnose before you prescribe
• It’s easy to immediately diagnose another's situation or
problem and offer advice based on your own paradigm.
• When we overcome the natural tendency to hastily diagnose,
jump to conclusions, defend ourselves and push our opinions
on other people, our interpersonal communications become
more effective.
• It is then, that we can stop reading our own autobiographies
into other peoples lives.(4 autobiographical responses are as
follows: advising, probing, interpreting and evaluating)
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Habit 5 – Seek First to Understand, then to
be Understood
Listening with eyes, ears and heart will
help us understand feeling, meaning &
content
• Nonverbal expressions are vitally important when we
are trying to understand another person. Words only
account for 7% of communication.
Habit 5 – Seek First to Understand, then to
be Understood
Empathic listening takes practice
• The basic skill of empathic listening is helping
the speaker feel understood: reflect feelings,
rephrase content OR be able to discern when
empathic listening is not appropriate
• Empathic listening give speaker psychological
room to think and explore their feelings
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Habit 5 – Seek First to Understand,
then to be Understood
The second half of the skill of creating
understanding is seeking to be
understood.
• Once we understand, we seek to be understood. Others will
be able to understand us if we present our own ideas clearly,
specifically, visually, and in the context of a deep
understanding of their paradigms and concerns. Like win-win
this habit balances courage and consideration. While
understanding another person takes consideration, getting
another person to understand us takes courage
Habit 6: Synergize
• An Underlying Principle:
– The whole is greater than the sum of its parts
• Key Paradigms:
– ‘I value the differences in others and seek the
Third Alternative’
• Valuing the Differences
• Creating the Third Alternative
• The whole is greater than the sum of it’s parts
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Habit 7: Sharpen the Saw
• An Underlying Principle:
– Production (results) requires development of Production
Capability (resources)
• Key Paradigms:
– ‘I will increase my effectiveness through personal renewal
in each of the four dimensions of my life’
– ‘I will continuously improve’
• Four dimensions of Renewal
• The Upward Spiral
• Principal-Cantered Living
Habit 7: Sharpen the Saw
• Sharpen the saw means maintaining and improving
the things that help us
accomplish our work and other desires.
• Woodsman story
4 dimensions of renewal
• Physical
• Mental
• Spiritual
• Social/emotional
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Habit 7: Sharpen the Saw
Make gradual changes every day
• The only constant in life is change. People cannot live with
change if they don’t have a changeless core inside them.
Whatever is at the center of their lives will be the source of
their security, guidance, wisdom and power.
• Security - sense of worth
• Guidance - source of direction
• Wisdom - perspective in life
• Power - capacity to act
Next Steps
• Work from the inside out
– Starting with why and why we are naturally wired
to start from the inside out in every successful
task we complete.
– Be a light tower
– Consciously work to change habits
– Focus on the Circle of influence
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Circle of influence
THANK YOU
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