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THE ONE MINUTE
   MANAGER
 By: Ken Blanchard & Spencer Johnson
BOOK SUMMARY

 The One Minute Manager reveals three secrets to productive and
efficient managing, told through a young man's search for the perfect
managing and leading skills. The One Minute Manager himself is a
venerable leader that is highly spoken of by his employees. His three
secrets are shown to be the key to his success.
3 SIMPLE STEPS -
ONE MINUTE EACH

   1. One Minute Goal Setting



    2. One Minute Praising's



   3. One Minute Reprimands
STEP #1: ONE MINUTE GOAL
           SETTING
 The authors advocate the
80-20 goal-setting rule: that
80% of your really important
results will come from 20% of
your goals.

 Make it clear what is
expected of them.
ONE MINUTE GOAL
            SETTING STEPS

 1. Agree on your goals.
 2. See what good behavior looks like.
 3. Write out each of your goals on a single sheet of paper using
less than 250 words.
 4. Read and re-read each goal, which requires only a minute or so
each time you do it.
 5. See whether or not your behavior matches your goal.
STEP #2: ONE MINUTE
     PRAISING’S

           The authors suggest that
          effective managers help people
          reach their full potential by
          catching them doing something
          right. "People who feel good
          about themselves produce good
          results."
ONE MINUTE PRAISING‘S
                  STEPS
 1. Tell people up front that you are going to let them know how they are doing.
 2. Praise people immediately.
 3. Tell people how good you feel about what they did right, and how it helps the
organization and the other people who work there and encourage them to do more.
 4. Stop for a moment of silence to let them "feel" how good you feel.
 5. Shake hands or touch people in a way that makes it clear that you support
their success in the organization.
STEP #3: ONE MINUTE
           REPRIMANDS

 "Clearly the number
one motivator of
people is feedback on
results." Feedback is
the breakfast of
champions.
ONE MINUTE REPRIMAND
                STEPS
 the first half of the reprimand:
 2. Reprimand them immediately. [reprimand the behavior only, not the person or their worth]
 3. Tell people what they did wrong - be specific.
 4. Tell people how you feel about what they did wrong - and in no uncertain terms.
 5. Stop for a few seconds of uncomfortable silence to let them feel how you feel.


   the second half of the reprimand:
 6. Shake hands, or touch them in a way that lets them know you are honestly on their side.
 7. Remind them how much you value them.
 8. Reaffirm that you think well of them but not of their performance in this situation.
 9. Realize that when the reprimand is over, it's over.
KEYS TO CHOOSING
   SUCCESSFUL EMPLOYEES
The authors write that, as a manager, there are three choices
when it comes to getting the most out of an employee:

 1. Hire a winner (can be hard to find and expensive to hire and keep)

 2. Hire someone with potential to be a winner and then
systematically train them

 3. Prayer

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The one minute manager

  • 1. THE ONE MINUTE MANAGER By: Ken Blanchard & Spencer Johnson
  • 2. BOOK SUMMARY  The One Minute Manager reveals three secrets to productive and efficient managing, told through a young man's search for the perfect managing and leading skills. The One Minute Manager himself is a venerable leader that is highly spoken of by his employees. His three secrets are shown to be the key to his success.
  • 3. 3 SIMPLE STEPS - ONE MINUTE EACH 1. One Minute Goal Setting 2. One Minute Praising's 3. One Minute Reprimands
  • 4. STEP #1: ONE MINUTE GOAL SETTING  The authors advocate the 80-20 goal-setting rule: that 80% of your really important results will come from 20% of your goals.  Make it clear what is expected of them.
  • 5. ONE MINUTE GOAL SETTING STEPS  1. Agree on your goals.  2. See what good behavior looks like.  3. Write out each of your goals on a single sheet of paper using less than 250 words.  4. Read and re-read each goal, which requires only a minute or so each time you do it.  5. See whether or not your behavior matches your goal.
  • 6. STEP #2: ONE MINUTE PRAISING’S  The authors suggest that effective managers help people reach their full potential by catching them doing something right. "People who feel good about themselves produce good results."
  • 7. ONE MINUTE PRAISING‘S STEPS  1. Tell people up front that you are going to let them know how they are doing.  2. Praise people immediately.  3. Tell people how good you feel about what they did right, and how it helps the organization and the other people who work there and encourage them to do more.  4. Stop for a moment of silence to let them "feel" how good you feel.  5. Shake hands or touch people in a way that makes it clear that you support their success in the organization.
  • 8. STEP #3: ONE MINUTE REPRIMANDS  "Clearly the number one motivator of people is feedback on results." Feedback is the breakfast of champions.
  • 9. ONE MINUTE REPRIMAND STEPS the first half of the reprimand:  2. Reprimand them immediately. [reprimand the behavior only, not the person or their worth]  3. Tell people what they did wrong - be specific.  4. Tell people how you feel about what they did wrong - and in no uncertain terms.  5. Stop for a few seconds of uncomfortable silence to let them feel how you feel. the second half of the reprimand:  6. Shake hands, or touch them in a way that lets them know you are honestly on their side.  7. Remind them how much you value them.  8. Reaffirm that you think well of them but not of their performance in this situation.  9. Realize that when the reprimand is over, it's over.
  • 10. KEYS TO CHOOSING SUCCESSFUL EMPLOYEES The authors write that, as a manager, there are three choices when it comes to getting the most out of an employee:  1. Hire a winner (can be hard to find and expensive to hire and keep)  2. Hire someone with potential to be a winner and then systematically train them  3. Prayer