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Aleksandra 
Janus 
Dorota 
Kawęcka 
innemuzeum.pl 
Mobile 
Technology 
and 
the 
Museum
consultants 
bloggers 
researchers
galleries 
libriaries 
GLAM 
archives 
museums
it’s 
all 
about 
experience…
leisure 
industry 
sales 
marketing 
experience 
tourism 
museums
Barbara 
Kirshenblatt-­‐Gimblett 
(1998) 
If 
in 
the 
past 
museums 
were 
object-­‐ 
centred 
and 
the 
collections 
managed 
by 
curators 
were 
their 
biggest 
asset, 
nowadays 
museum 
come 
to 
be 
increasingly 
defined 
by 
their 
relationship 
with 
visitors 
– 
customers 
expecting 
good 
quality 
service. 
B. 
Kirshenblatt-­‐Gimblett, 
1998, 
Destination: 
Culture. 
Tourism, 
Museums 
and 
heritage, 
p. 
138.
Anthony 
Jackson, 
Jenny 
Kidd 
(2011) 
Visits 
to 
museums 
and 
heritage 
sites 
have 
in 
recent 
years 
become 
(not 
least 
in 
promotional 
rhetoric) 
less 
about 
the 
object 
and 
more 
about 
the 
experience: 
an 
‘encounter’ 
with 
a 
past 
that 
is 
‘brought 
to 
life’, 
peppered 
with 
‘events’ 
and 
advertised 
through 
a 
list 
of 
‘What’s 
On’. 
A. 
Jackson, 
J.Kidd 
, 
2011, 
Performing 
heritage: 
Research, 
practice 
and 
innovation 
in 
museum 
theatre 
and 
live 
interpretation, 
p. 
1.
Mads 
Daugbjerg 
(2011) 
Experience 
seems 
to 
be 
the 
word 
of 
the 
day 
in 
today’s 
heritage 
industry. 
M. 
Daugbjerg, 
Playing 
with 
fire: 
struggling 
with 
‘experience’ 
and 
‘play’ 
in 
war 
tourism, 
“Museum 
and 
Society”, 
2011, 
nr 
9 
(1). 
p. 
17.
Joseph 
Pine, 
James 
Gilmore 
(1999) 
experience 
model 
• immersion 
• passive 
participation 
• active 
participation 
• absorption 
Entertainment 
Educa-on 
Esthe-c 
Escapist 
J. 
Pine, 
J. 
Gilmore, 
1999, 
Experience 
economy. 
Work 
is 
Theatre 
& 
Every 
Business 
a 
Stage, 
p.
Why 
mobile 
technologies? 
familiar 
technology 
personal 
device 
rescue 
in 
small 
space 
post 
visit
wayfinding 
extra 
resources 
external 
use 
function 
equivalent
Explorer 
-­‐ 
American 
Museum 
of 
Natural 
History
Explorer 
-­‐ 
American 
Museum 
of 
Natural 
History
Muzeum 
Dźwięków 
– 
National 
Museum 
in 
Krakow
Muzeum 
Dźwięków 
– 
National 
Museum 
in 
Krakow
Muzeum 
Dźwięków 
– 
National 
Museum 
in 
Krakow
extending 
the 
experience 
discovering 
the 
city 
mapping 
the 
non-­‐existent 
difficult 
heritage 
urban 
memory
Lublin 
2.0 
(Layar) 
– 
Grodzka 
Gate
Warsaw 
’44 
(Layar) 
– 
Warsaw 
Uprising 
Museum
Warsaw 
’44 
(Layar) 
– 
Warsaw 
Uprising 
Museum
Oszpicin 
– 
Jewish 
Center 
in 
Oświęcim 
(Auschwitz)
Oszpicin 
– 
Jewish 
Center 
in 
Oświęcim 
(Auschwitz)
MyWarsaw 
– 
Museum 
of 
the 
History 
of 
Polish 
Jews
Witold 
Lutosławski 
Guide 
to 
Warsaw 
– 
Fryderyk 
Chopin 
Institute
Witold 
Lutosławski 
Guide 
to 
Warsaw 
– 
Fryderyk 
Chopin 
Institute
Malopolska’s 
Virtual 
Museums
Malopolska’s 
Virtual 
Museums
Malopolska’s 
Virtual 
Museums
Nina 
Simon 
“The 
Participatory 
Museum” 
museum 
2.0
Nina 
Simon 
(2010) 
I 
define 
a 
participatory 
cultural 
institution 
as 
a 
place 
where 
visitors 
can 
create, 
share, 
and 
connect 
with 
each 
other 
around 
content. 
N. 
Simon, 
2010, 
The 
Participatory 
Museum, 
p. 
ii.. 
Available 
at: 
http://museumtwo.blogspot.com/
Create 
Nina 
Simon 
(2010) 
means 
that 
visitors 
contribute 
their 
own 
ideas, 
objects, 
and 
creative 
expression 
to 
the 
institution 
and 
to 
each 
other. 
Share 
means 
that 
people 
discuss, 
take 
home, 
remix, 
and 
redistribute 
both 
what 
they 
see 
and 
what 
they 
make 
during 
their 
visit. 
Connect 
means 
that 
visitors 
socialize 
with 
other 
people—staff 
and 
visitors—who 
share 
their 
particular 
interests. 
Around 
content 
means 
that 
visitors’ 
conversations 
and 
creations 
focus 
on 
the 
evidence, 
objects, 
and 
ideas 
most 
important 
to 
the 
institution 
in 
question. 
N. 
Simon, 
2010, 
The 
Participatory 
Museum, 
p. 
ii-­‐iii.. 
Available 
at: 
http://museumtwo.blogspot.com/
trusting 
visitors 
building 
community 
participatory 
sharing 
authority 
giving 
up 
control
Old 
Weather 
– 
The 
Citizen 
Science 
Alliance
See: 
https://speakerdeck.com/tokumine/from-­‐visitors-­‐to-­‐science 
and 
https://vimeo.com/49844515
Supertagger 
-­‐ 
Huis 
van 
Alijn 
(Ghent)
Europeana
Europeana 
1989
Europeana 
1989
Open 
Definition 
A 
piece 
of 
data 
or 
content 
is 
open 
if 
anyone 
is 
free 
to 
use, 
reuse, 
and 
redistribute 
it 
— 
subject 
only, 
at 
most, 
to 
the 
requirement 
to 
give 
credit 
to 
the 
author 
and/or 
making 
any 
resulting 
work 
available 
under 
the 
same 
terms 
as 
the 
original 
work 
Source: 
http://opendefinition.org/
An 
OpenGLAM 
institution 
champions 
these 
principles: 
1. Release 
digital 
information 
about 
the 
artefacts 
(metadata) 
into 
the 
public 
domain 
using 
an 
appropriate 
legal 
tool 
such 
as 
the 
Creative 
Commons 
Zero 
Waiver 
2. Keep 
digital 
representations 
of 
works 
for 
which 
copyright 
has 
expired 
(public 
domain) 
in 
the 
public 
domain 
by 
not 
adding 
new 
rights 
to 
them. 
3. When 
publishing 
data 
make 
an 
explicit 
and 
robust 
statement 
of 
your 
wishes 
and 
expectations 
with 
respect 
to 
reuse 
and 
repurposing 
of 
the 
descriptions, 
the 
whole 
data 
collection, 
and 
subsets 
of 
the 
collection. 
4. When 
publishing 
data 
use 
open 
file 
formats 
which 
are 
machine-­‐ 
readable 
5. Opportunities 
to 
engage 
audiences 
in 
novel 
ways 
on 
the 
web 
should 
be 
pursued. 
Source: 
http://openglam.org/principles/
Source: 
Rui 
Guerra, 
https://twitter.com/ruibeep/status/388016195535790080/photo/1
Yes, 
you 
can 
harvest 
it 
with 
their 
API 
! 
Did 
you 
know 
the 
Rijksmuseum 
opened 
their 
data 
? 
Source: 
http://www.slideshare.net/CollectieInformatie/presentation-­‐museumnext
Open 
Cultuur 
Data 
& 
Hack 
de 
Overheid
Faces 
of 
the 
Rijksmuseum
Dook 
voor 
in 
je 
hook
Source: 
http://www.makelifeeasier.pl/img/image/IMG_3276.jpg
Dook 
voor 
in 
je 
hook
Open 
Monuments 
– 
Centrum 
Cyfrowe
What’s 
the 
potential 
of 
mobile 
technologies 
in 
the 
context 
of 
OpenGLAM?
Thank 
you! 
@DorotaKawecka 
@AleksandraJanus 
innemuzeum.pl

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