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Are You Ready to Become A
Leader?
Facilitator information
haled Bekhet
-DBA, M.Phil., MBA
-Instructor & Trainer at the American University in Cairo
(AUC) & Misr International University (MIU).
-Management Consultant for local and foreign organizations
I
Copyright ©2011 Pearson
Education
IX
Who is the leader?
•A leader is the one who can motivate
and influence others in a positive and
constructive way. The one who can
lead a group of people effectively and
efficiently to achieve objectives.
As for the best leaders,
People do not notice
Their existence
The next best, the people honor
And praise
The next, the people fear
And the next, the people hate
When the best leader’s work is done
The people say, “we did it ourselves”
LAO-TSU
The six most important words:
"I admit I made
a mistake"
The five most important words:
"You did a
good job"
The four most important words:
"What is your
opinion"
The three most important words:
"If you please."
The two most important words:
"Thank you"
Prepared by. Virna Medina
The one most important word:
"We"
Prepared by. Virna Medina
The least most important word:
"I"
What is in a Good Leader?
Prepared by. Virna Medina
OF LEADERSHIP
VISIONVISION
NE-II-159 17
Vision
A vision is a picture of future success.
A vision is a very short sentence that reflects your
big dream. That comes when we think far
enough ahead to realize there will be important
challenges that we can prepare for now.
Answers the question of:
– what do we want to become (our Big Dream)?
NE-II-159 18
Vision
Criteria for a Meaningful Vision
 A vision engages the heart and the spirit.
 ... leads toward a worthwhile goal.
 ... gives meaning to an effort.
 ... is simple.
 ... is attainable.
 ... Short and brief.
NE-II-159 19
Mission
A mission is a bit detailed statement that reflects
one’s core values toward achieving a certain
objective.
A mission communicates one’s long-term objectives
Answers the question of:
– what are we doing now and how are going to
achieve our objectives (our practical steps)?
NE-II-159 20
Criteria of a good Mission Statement
A Mission Statement …
 Serves as a communication tool for any one.
 Aligns you with a purpose; it fosters commitment
and unity.
 Defines directions for change and growth
 Acts as an evaluation tool to help measure personal
activities and programs.
The Young Man & the Star FishThe Young Man & the Star Fish
StoryStory
• A wise man was taking a sunrise walk along the beach. In the
distance he caught sight of a young man who seemed to be dancing
along the waves. As he got closer, the wise man saw the young
man was picking starfish from the sand and tossing them back into
the ocean.
• “What are you doing?” the wise man asked.
• “The sun is coming up and the tide is going out. If I don’t throw
them in, they will all die,” replied the young man.
• “But young man, there are miles and miles of beach with starfish all
along it. You can’t possibly make a difference,” argued the wise
man.
• The young man bent down, picked up another starfish, and threw it
lovingly back into the ocean, past the breaking waves.
• “It made a difference for that one,” he replied.
• 1. What is the vision for the young man in this story?
• 2. What is the mission for the young man in this story?
Answer Could be
•Vision: A world in which no starfish
dies on the beach.
•Mission: To reduce the number of
starfish dying on the beach by
throwing them back into the water.
VISION & MISSION LEVEL OF PEOPLE
Some people never see it
WANDERERS
Some people see it but never pursue it on their own
FOLLOWERS
Some people see it and pursue it
ACHIEVERS
Some people see it, pursue it, and help others see
LEADERS
Until you have a clear
target of what you and
your team want to
achieve, you can’t
build the momentum
you need to build a
winning team
GOAL SETTINGGOAL SETTING
SS
MM
AA
RR
TT
Specific
Measurable
Attainable
Reality based
Time Framed
OPTIMIZINGOPTIMIZING
“The only way that I can keep
leading is to keep growing. The
day I stop growing, somebody
else takes the leadership baton.
That’s the way it always is.”
JOHN MAXWELL
1947
The Fundamental Law of
• Define your goals
• Endure the hardships
• Action – Do it Now
• Build Habits by Repetition
B Blue Print
A Action
L Learning
E Exercise
R Relaxing
T Thinking
Prepared by. Virna Medina
Prepared by. Virna Medina
FORMAL
• Skill & Abilities
• Appearance
• Formal Title or Rank
• Personality
THE
HIDDEN
DEPTHS
THE
VISIBLE
SURFACE
INFORMAL
(covert n private)
• Personal character
• Individual Vision, needs, passions, feelings
• Feelings of Trust & Confidence
• Individual Values
• Inner Peace
• Adversity Quotient & Spiritual Intelligence
“There will be no
friendship without
TRUST and there is no
trust without
INTEGRITY”
SAMUEL JOHNSON
1709-1784
• Keep promises
• Consistency
• Commitment & Responsibility
• Words = Action
• Honesty & Openness
• Value Time
• Keep principles & values
But, this what happens when everybodyBut, this what happens when everybody
wants to be the leader!!!!!!!!!wants to be the leader!!!!!!!!!
COMMUNICATIONCOMMUNICATION
Now…….
Let’s work
individually
Close your eyes
“The excellent organizations
are a vast network of
informal & open
communications”
Tom Peters & Robert
Waterman
In Search of Excellence
COMMUNICATION PROCESSCOMMUNICATION PROCESS
SENDER RECEIVER
1. Intent 2. Message
4. Understanding
3. Decode
5. Feedback
THE LAW OF COMMUNICATION
Respect
Empathy
Audible
Clarity
Humble
“Seek first to understand
then be understood to build
the skills of empathetic
listening that inspires
openness and trust”
STEVEN COVEY
The Power of Effective
Communication
Team Building
“No matter how
intelligent & talented
you are. You can not do
it by yourself alone”
Harvey MacKay1932
“The man who lives for himself is a
failure; The man who lives for
others has achieved true success”
NORMAN VINCENT PEALE
1898-1933
“The best technique in developing
others is by nurturing people around
you. Nurturing has the ability to
transform people’s lives”
JOHN MAXWELL
Good Teams & Bad Teams
Copyright ©2011 Pearson Education
BELIEVE IN THEM
ENCOURAGE THEM
SHARE WITH THEM
TRUST THEM
• Grow trust
• Give vision & hope
• Value achievements
• Trust other’s potential
• Encourage them
• Show consistency
• Show openness
• Give our time
• Train & develop their potential
Conflict Management
S.M.Israr
What is conflict?
• A state of incompatibility of ideas between two
or more parties or individuals
What is conflict Management?
Conflict management is the practice of
identifying and handling conflict in a sensible,
fair and efficient manner
S.M.Israr
Types of conflict
• Inter-personal and intra-personal
• Inter-group and intra-group
• Good Conflict Vs. Bad Conflict
S.M.Israr
General causes of
conflicts
•Poorly defined goals
•Divergent personal values
•Lack of cooperation/trust
•Competition of scarce resources
•Unclear roles/lack of job description
•Lack of good leadership
S.M.Israr
Effects of conflict in any
organizations
•Stress
•Absenteeism
•De-motivation
•Non-productivity
Example of
Conflict
Conflict Table
Win-Win Lose-Win
Win-Lose Lose-Lose
I win I lose
You win
You lose
S.M.Israr
Styles to deal with
conflicts
•Competition (win-lose situation)
•Avoidance (lose-lose situation)
•Compromise (lose-win situation)
•Collaboration (win-win situation)
S.M.Israr
Steps to resolve
conflicts• Assure privacy
• Empathize than sympathize
• Listen actively
• Maintain equity
• Focus on issue, not on personality
• Avoid blame
• Identify key theme
• Re-state key theme frequently
• Encourage feedback
• Identify alternate solutions
• Give your positive feedback
S.M.Israr
Conclusion
Conflict is unavoidable
•Complexity of people’s relationships
•Interaction among people
•Dependence of everyone on one another,
as we supposed to be CRLP team not
CRLP group.
Last Activity
•Be Creative?
Lateral Thinking Questions. Let
us know how creative you are….
Question One
1- What common word
has 4 vowels, one after
the other?
Question Two
•2-What has roads but
no cars, rivers & oceans
but no water and hills
but no trees?
Question Three
•3-In Pennsylvania, you
cannot take a picture of
a man with a wooden
leg. Why not?
Question Four
•2-What does this
represent:
mce,mce,mce?
Make yourself-a-leader

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Make yourself-a-leader

  • 1. Are You Ready to Become A Leader?
  • 2. Facilitator information haled Bekhet -DBA, M.Phil., MBA -Instructor & Trainer at the American University in Cairo (AUC) & Misr International University (MIU). -Management Consultant for local and foreign organizations I
  • 4. Who is the leader? •A leader is the one who can motivate and influence others in a positive and constructive way. The one who can lead a group of people effectively and efficiently to achieve objectives.
  • 5. As for the best leaders, People do not notice Their existence The next best, the people honor And praise The next, the people fear And the next, the people hate When the best leader’s work is done The people say, “we did it ourselves” LAO-TSU
  • 6. The six most important words: "I admit I made a mistake"
  • 7. The five most important words: "You did a good job"
  • 8. The four most important words: "What is your opinion"
  • 9. The three most important words: "If you please."
  • 10. The two most important words: "Thank you"
  • 11. Prepared by. Virna Medina The one most important word: "We"
  • 12. Prepared by. Virna Medina The least most important word: "I"
  • 13. What is in a Good Leader?
  • 14. Prepared by. Virna Medina OF LEADERSHIP
  • 15.
  • 17. NE-II-159 17 Vision A vision is a picture of future success. A vision is a very short sentence that reflects your big dream. That comes when we think far enough ahead to realize there will be important challenges that we can prepare for now. Answers the question of: – what do we want to become (our Big Dream)?
  • 18. NE-II-159 18 Vision Criteria for a Meaningful Vision  A vision engages the heart and the spirit.  ... leads toward a worthwhile goal.  ... gives meaning to an effort.  ... is simple.  ... is attainable.  ... Short and brief.
  • 19. NE-II-159 19 Mission A mission is a bit detailed statement that reflects one’s core values toward achieving a certain objective. A mission communicates one’s long-term objectives Answers the question of: – what are we doing now and how are going to achieve our objectives (our practical steps)?
  • 20. NE-II-159 20 Criteria of a good Mission Statement A Mission Statement …  Serves as a communication tool for any one.  Aligns you with a purpose; it fosters commitment and unity.  Defines directions for change and growth  Acts as an evaluation tool to help measure personal activities and programs.
  • 21. The Young Man & the Star FishThe Young Man & the Star Fish StoryStory • A wise man was taking a sunrise walk along the beach. In the distance he caught sight of a young man who seemed to be dancing along the waves. As he got closer, the wise man saw the young man was picking starfish from the sand and tossing them back into the ocean. • “What are you doing?” the wise man asked. • “The sun is coming up and the tide is going out. If I don’t throw them in, they will all die,” replied the young man. • “But young man, there are miles and miles of beach with starfish all along it. You can’t possibly make a difference,” argued the wise man. • The young man bent down, picked up another starfish, and threw it lovingly back into the ocean, past the breaking waves. • “It made a difference for that one,” he replied. • 1. What is the vision for the young man in this story? • 2. What is the mission for the young man in this story?
  • 22. Answer Could be •Vision: A world in which no starfish dies on the beach. •Mission: To reduce the number of starfish dying on the beach by throwing them back into the water.
  • 23. VISION & MISSION LEVEL OF PEOPLE Some people never see it WANDERERS Some people see it but never pursue it on their own FOLLOWERS Some people see it and pursue it ACHIEVERS Some people see it, pursue it, and help others see LEADERS
  • 24. Until you have a clear target of what you and your team want to achieve, you can’t build the momentum you need to build a winning team
  • 26.
  • 28. “The only way that I can keep leading is to keep growing. The day I stop growing, somebody else takes the leadership baton. That’s the way it always is.” JOHN MAXWELL 1947
  • 29. The Fundamental Law of • Define your goals • Endure the hardships • Action – Do it Now • Build Habits by Repetition
  • 30. B Blue Print A Action L Learning E Exercise R Relaxing T Thinking
  • 33. FORMAL • Skill & Abilities • Appearance • Formal Title or Rank • Personality THE HIDDEN DEPTHS THE VISIBLE SURFACE INFORMAL (covert n private) • Personal character • Individual Vision, needs, passions, feelings • Feelings of Trust & Confidence • Individual Values • Inner Peace • Adversity Quotient & Spiritual Intelligence
  • 34. “There will be no friendship without TRUST and there is no trust without INTEGRITY” SAMUEL JOHNSON 1709-1784
  • 35. • Keep promises • Consistency • Commitment & Responsibility • Words = Action • Honesty & Openness • Value Time • Keep principles & values
  • 36. But, this what happens when everybodyBut, this what happens when everybody wants to be the leader!!!!!!!!!wants to be the leader!!!!!!!!!
  • 37.
  • 40. “The excellent organizations are a vast network of informal & open communications” Tom Peters & Robert Waterman In Search of Excellence
  • 41. COMMUNICATION PROCESSCOMMUNICATION PROCESS SENDER RECEIVER 1. Intent 2. Message 4. Understanding 3. Decode 5. Feedback
  • 42. THE LAW OF COMMUNICATION Respect Empathy Audible Clarity Humble
  • 43. “Seek first to understand then be understood to build the skills of empathetic listening that inspires openness and trust” STEVEN COVEY
  • 44. The Power of Effective Communication
  • 45.
  • 47. “No matter how intelligent & talented you are. You can not do it by yourself alone” Harvey MacKay1932
  • 48. “The man who lives for himself is a failure; The man who lives for others has achieved true success” NORMAN VINCENT PEALE 1898-1933
  • 49. “The best technique in developing others is by nurturing people around you. Nurturing has the ability to transform people’s lives” JOHN MAXWELL
  • 50. Good Teams & Bad Teams Copyright ©2011 Pearson Education
  • 51. BELIEVE IN THEM ENCOURAGE THEM SHARE WITH THEM TRUST THEM
  • 52. • Grow trust • Give vision & hope • Value achievements • Trust other’s potential • Encourage them • Show consistency • Show openness • Give our time • Train & develop their potential
  • 54. S.M.Israr What is conflict? • A state of incompatibility of ideas between two or more parties or individuals What is conflict Management? Conflict management is the practice of identifying and handling conflict in a sensible, fair and efficient manner
  • 55. S.M.Israr Types of conflict • Inter-personal and intra-personal • Inter-group and intra-group • Good Conflict Vs. Bad Conflict
  • 56. S.M.Israr General causes of conflicts •Poorly defined goals •Divergent personal values •Lack of cooperation/trust •Competition of scarce resources •Unclear roles/lack of job description •Lack of good leadership
  • 57. S.M.Israr Effects of conflict in any organizations •Stress •Absenteeism •De-motivation •Non-productivity
  • 59. Conflict Table Win-Win Lose-Win Win-Lose Lose-Lose I win I lose You win You lose
  • 60. S.M.Israr Styles to deal with conflicts •Competition (win-lose situation) •Avoidance (lose-lose situation) •Compromise (lose-win situation) •Collaboration (win-win situation)
  • 61. S.M.Israr Steps to resolve conflicts• Assure privacy • Empathize than sympathize • Listen actively • Maintain equity • Focus on issue, not on personality • Avoid blame • Identify key theme • Re-state key theme frequently • Encourage feedback • Identify alternate solutions • Give your positive feedback
  • 62. S.M.Israr Conclusion Conflict is unavoidable •Complexity of people’s relationships •Interaction among people •Dependence of everyone on one another, as we supposed to be CRLP team not CRLP group.
  • 63. Last Activity •Be Creative? Lateral Thinking Questions. Let us know how creative you are….
  • 64. Question One 1- What common word has 4 vowels, one after the other?
  • 65. Question Two •2-What has roads but no cars, rivers & oceans but no water and hills but no trees?
  • 66. Question Three •3-In Pennsylvania, you cannot take a picture of a man with a wooden leg. Why not?
  • 67. Question Four •2-What does this represent: mce,mce,mce?

Editor's Notes

  1. A vision is a picture of future success. A vision forms when we think far enough ahead to realize there will be important challenges that we can prepare for now. Your vision should be … your dream! “Blue Sky”
  2. Here are the criteria for a meaningful vision: A vision engages the heart and the spirit. “I have a dream!” A vision leads toward a worthwhile objective. “We will go to the moon.” A vision provides an effort with meaning. “My troop will have an exciting outdoor program within 18 months.” A vision is simple. A vision is attainable. A vision can change. Baden-Powell’s vision changed from … seeing young men prepared in character and ability to server their country. to … a world brotherhood of Scouts living in peace. Effective leaders have the capability to create a compelling vision, but they must also be able to translate that vision into reality.
  3. A mission is a brief statement that reflects the core values of an organization. A mission communicates an organization’s long-term objectives – it tells us why the organization exists.
  4. A mission statement clearly and concisely identifies the task or change that a person or group is to perform. A Mission Statement … Serves as a communication tool for an organization Aligns people with a purpose; it fosters commitment and unity Defines directions for change and growth Serves as an evaluation tool to help measure activities and programs
  5. Queue
  6. A Map
  7. Use a Camera
  8. Three mice without I letter