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The Art of Conversation:  All of us are smarter than any of us Keith De La Rue http://www.flickr.com/photos/dragunsk/
Using communication <ul><li>Improve group performance </li></ul><ul><li>Increase innovation </li></ul><ul><li>Make us indi...
Getting there <ul><li>Introductions </li></ul><ul><li>Openness to change </li></ul><ul><li>The power of groups </li></ul><...
Table 7
Talking to others improves individual mental function http://www.flickr.com/photos/zoetnet/ Friends with cognitive benefit...
Brief,  friendly  conversations improve executive function -  working memory, focus http://www.flickr.com/photos/chipgriff...
Put yourself in other shoes http://www.flickr.com/photos/zoonabar/
Activity 1 – Introductions <ul><li>Introduce yourself by giving: </li></ul><ul><ul><li>Your name </li></ul></ul><ul><ul><l...
The Johari Window © Alan Chapman 2003 http://www.businessballs.com/johariwindowmodeldiagram.pdf
<ul><li>Conversation doesn't just reshuffle  the cards: it creates new cards   – Theodore Zeldin </li></ul>From David Gurt...
<ul><li>&quot;...The kind of conversation I'm interested in is one which you start with a willingness to emerge a slightly...
In conversation we… <ul><li>Transform facts </li></ul><ul><li>Reshape them </li></ul><ul><li>Draw new implications </li></...
We must be open… http://www.flickr.com/photos/timpatterson/ “ We risk impoverishing ourselves if we ignore the personal” -...
http://www.flickr.com/photos/atomicjeep/ Conversation is intrinsically creative
<ul><li>…  If we are prepared to change. </li></ul><ul><li>The  way  we talk shapes what we do </li></ul><ul><li>If we tal...
Activity 2 – Changes <ul><li>Form into groups of two </li></ul><ul><li>Spread around the room </li></ul><ul><li>Wait for f...
Change <ul><li>How much do we think we can change? </li></ul><ul><li>How much can we  actually  change? </li></ul><ul><li>...
The Courage Beer Conversations Survey
Evidence for a Collective Intelligence Factor in the Performance of Human Groups - Woolley et al, 2010
Ability to perform group tasks <ul><li>Independent  of individual intelligence </li></ul><ul><li>Whole greater than sum of...
Collective intelligence <ul><li>Social sensitivity </li></ul>http://www.flickr.com/photos/36238874@N02/ Equal turns No dom...
Women and conversation <ul><li>More sensitivity </li></ul>http://www.flickr.com/photos/cmi_managers/
Leadership challenge: facilitation, not control <ul><li>Not easy for hierarchical organisations - or rugged individualists...
Activity 3 – Discussion <ul><li>When have meetings  failed ? </li></ul><ul><li>When have they  worked well ? </li></ul><ul...
Positive language <ul><li>Words > Pictures > Emotions > Actions </li></ul><ul><li>Anyone have children around? </li></ul><...
Where Good Ideas Come From
Innovation – the Eureka moment? <ul><li>Progress is more about one door leading to another door </li></ul><ul><li>- Steven...
http://www.flickr.com/photos/gastev/ …  Don’t isolate the genius in the laboratory! The adjacent possible The multiple
The Enlightenment – C17 http://socialmelb.com/
Wisdom of crowds – cognitive problems <ul><li>Diverse membership </li></ul><ul><li>Members thinking independently </li></u...
We Think
Get people together in conversation http://www.flickr.com/photos/MrTopf/ Community
Conversations for knowledge sharing and innovation – the café concept http://www.flickr.com/photos/stephanridgway/ See: ht...
Conversational tools http://www.flickr.com/photos/44709316@N03/
Microblogging https://www.yammer.com/cpx/
Networking, awareness, chat http://www.facebook.com/#!/groups/323447999676/ Any conversation helps!
Conversations help us… http://ozcollab.com/ …  find the missing pieces
Facing complexity in organisations Engaging people http://www.flickr.com/photos/odreiuqzide/
Exercise 4 – Knowledge Café <ul><li>Break into tables of four – choose the people who are  the most different to you </li>...
Five rules for more innovative conversations http://www.flickr.com/photos/bytemarks/
<ul><li>Have we all been  introduced ? </li></ul>http://www.flickr.com/photos/lionheartphotography/
<ul><li>Is the talk  friendly  and constructive? </li></ul>http://www.flickr.com/photos/ryanready/
<ul><li>Is everyone open and willing to change ? </li></ul>
<ul><li>Are we all taking equal  turns ? </li></ul>
<ul><li>Do we have sufficiently  diverse  viewpoints? </li></ul>http://www.flickr.com/photos/untitlism/
<ul><li>Let’s talk about it… </li></ul>@kdelarue 0418 51 7676 [email_address] http://acknowledgeconsulting.com/
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Conversational tools http://www.flickr.com/photos/44709316@N03/ Art of Conversation - Workshop

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Conversational tools http://www.flickr.com/photos/44709316@N03/

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