Developing Organisational Knowledge Management
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Developing a knowledge sharing toolkit Keeping content up to date Dealing with knowledge hoarding Using multiple media Applying Social Media principles
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Developing Organisational Knowledge Management
- 1. Developing an Organisational KM Strategy Keith De La Rue AcKnowledge Consulting Tuesday, 3 March 2009
- 3. Developing a toolkit A knowledge sharing approach
- 4. The environment Business Sales Force Business Customers Product & Marketing Teams Hundreds of Products Hundreds – On the road and desk-based Thousands Specialist Sales KM Team
- 8. Keeping content up to date Accountability, behaviour and engagement
- 16. Dealing with knowledge hoarding Tearing down the Ivory Tower
- 21. Using multiple media Social Media principles
- 30. Thank You! [email_address] +61 418 51 7676 Blog: http://acknowledgeconsulting.com/