Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Co-author of Outside In, keynote speaker, & customer experience coach with a passion for human-centered design
Secteur d’activité
Apparel / Fashion
Site Web
amzn.to/1aPyX0C
À propos
JOIN OUR NEXT CUSTOMER JOURNEY MAPPING WORKSHOP:
February 21 & 22, 2017 in San Diego — krybd.in/CJMFeb2017
FREE eBook: The 2017 Customer Experience Outlook
http://krybd.in/2017CXOutlook
My book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences — and how their organizations must change in order to deliver them. For more on Outside In, visit: amzn.to/1aPyX0C
I'm an independent customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. I help executives co-create innovative products, services, and experiences that truly mat...
Mots-clés
ux
cx
customer experience
customer service
design
user experience
wearables
service design
journey mapping
smartwatches
apps
kids
sxsw
digital signage
connected devices
responsive design
marketing
custexp
#ux #cx #userexperience #design #kids
Tout plus
Présentations
(3)J’aime
(1)17 Things Powerful People Say
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il y a 9 ans
Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area United States
Profession
Co-author of Outside In, keynote speaker, & customer experience coach with a passion for human-centered design
Secteur d’activité
Apparel / Fashion
Site Web
amzn.to/1aPyX0C
À propos
JOIN OUR NEXT CUSTOMER JOURNEY MAPPING WORKSHOP:
February 21 & 22, 2017 in San Diego — krybd.in/CJMFeb2017
FREE eBook: The 2017 Customer Experience Outlook
http://krybd.in/2017CXOutlook
My book, Outside In: The Power of Putting Customers at the Center of Your Business, helps business leaders understand the financial benefits of great customer experiences — and how their organizations must change in order to deliver them. For more on Outside In, visit: amzn.to/1aPyX0C
I'm an independent customer experience consultant with expertise in human-centered design, journey mapping, marketing, and branding. I help executives co-create innovative products, services, and experiences that truly mat...
Mots-clés
ux
cx
customer experience
customer service
design
user experience
wearables
service design
journey mapping
smartwatches
apps
kids
sxsw
digital signage
connected devices
responsive design
marketing
custexp
#ux #cx #userexperience #design #kids
Tout plus