4. 4
Account Intelligence: Philips | Ketan Talele
Diagnosis & Treatment Personal Health
Connected Care Others
By adopting an Open Innovation strategy and harnessing relationships with institutes, academia and industrial partners,
Philips leverage company-wide synergies in technology, research, design and IP to bring innovations to market faster and
more effectively
Source: Company Website, Annual Report
€19,535 Mn
Net Sales
(2020)
€ 1,915 Mn
R&D Expenses
(2020)
50%
software/data
science focus in
R&D (2020)
#1
Medtech
company*
As per Boston
Consulting Group
Koninklijke Philips N.V. (Philips) is a technology company that provides Healthcare, Consumer lifestyle, and Lighting
products, solutions, and services
It focuses on embracing the Healthcare services and solutions, enhancing its product offering and innovations, and improvises
its digital capabilities to promote efficiency and delivers an amazing consumer experience
Phillips offer new innovative solutions and products for Healthcare professionals and consumers by leveraging Artificial
Intelligence (AI) and data science technologies
AI plays a major role in Philips’ business, which enables fully digitalized product offerings and medical assistance for
treatments & diagnosis in Healthcare sector
Bengaluru, India serves as the key location for Philips with the focus on Artificial Intelligence & Data Science and Data Centre
Management related engagements
Application Development & Maintenance is the highly outsourced segment, holds approximately 30% of total outsourcing
headcount, with Wipro is the key strategic outsourcing partner
Philips continues to expand its portfolio which is driven by AI-enabled solutions for precision diagnosis and also aims to improve
its remote monitoring, homecare-based solutions and advanced clinical data insights for health care professionals and
consumers
1981
Year of Establishment
Netherlands
Headquarters
~ 81,592
Number of Employees (2020)
Business
Segments
5. 5
Account Intelligence: Philips | Ketan Talele
19.48 19.54 19.55
20.45
21.53
22.70
2019 2020 2021* 2022* 2023* 2024*
Net Sales
(Eur Bn)
In 2020, Connected Care played a crucial role in fulfilling customer needs created by the COVID-19 global pandemic, from ramping up production
and delivery of Philip’ s core systems such as ventilators and monitors, to supporting the urgent expansion of tele-health for the ICU, and driving safe,
remote patient care
42%
28%
28%
2%
Total Sales by Reporting
Segments (2020)
Diagnosis & Treatment
Connected Care
Personal Health
Other
24%
36%
41%
Total Sales by Regional
Segments (2020)
Western Europe
North America
Others
Total Sales:
Eur 19.5 Bn
Total Sales:
Eur 19.5 Bn
928
465
302
189
891
550
293
181
Diagnosis
&
Treatment
Connected
Care
Personal
Health
Others
R&D Expenses by Segment
(Eur Mn)
2019 2020
Overall sales growth was 3%, with 22% growth in the
Connected Care businesses, a 2% decline in the
Diagnosis & Treatment businesses, and a 4% decline
in the Personal Health businesses
The year-on-year increase of EUR 31 Mn in R&D
expenses was mainly driven by impairments of
technology assets in the Connected Care businesses and
Diagnosis & Treatment businesses
In the Personal Health businesses, COVID-19 led to a
decline due to lockdowns in several countries
The Connected Care businesses recorded sales growth,
as innovations in both Monitoring & Analytics and Sleep
& Respiratory Care were able to help Philip’ s customers
combat the pandemic
Sales in Western Europe were higher, with double-
digit growth in the Connected Care businesses and
Personal Health businesses, partly offset by a low-
single-digit decline in the Diagnosis & Treatment
businesses
Sales in North America were in line with 2019 with
double-digit growth in the Connected Care businesses
and low-single-digit growth in the Personal Health
businesses were largely offset by a high-single-digit
decline in the Diagnosis & Treatment businesses
Source: Company Website, Annual Report
* Indicates Forecasted values (as per Philip’s Analysis)
2019: 1,884
2020: 1,915
6. 6
Account Intelligence: Philips | Ketan Talele
Philips is harnessing digital technologies to enhance the effectively, accountability, and transparency and deliver superior services to the
healthcare industry
Source: Company Website, Annual Report
Smart & Virtual Care
Philips is using technologically advanced solutions to offer remote care using patient data through connected devices
Virtual Care: Using digital platforms for interacting with patients
Connected Home Health: Constant home monitoring and tracking patient’s progress
Early detection & diagnosis: Prevent clinical risk using algorithms on patient data
Medical Devices
Philips focuses on the development of medical imaging systems, equipment deployment kit, and ventilators to increase patient safety
Imaging Devices
Monitoring Devices
Non-Imaging Devices
Patient Information
Management
Philips developed portal for the real-time transfer of clinical data and events that enables the availability of patient information in all
stages - from entry to exit
Electronic Health Record/ Electronic Medical Record: Electronic patient data collection & storage
Intelligent Enterprise
Systems
Philips is keen to develop smart systems that control various functions critical for the operation of hospitals
Safety & Security: Safety and security of hospital and patients
Communication: Integrated devices which communicate for information
Connectivity: Solutions that enable internal and external connectivity in hospitals
8. 8
Account Intelligence: Philips | Ketan Talele
The Executive Committee operates under the chairmanship of the Chief Executive Officer and shares responsibility for the deployment of Philips'
strategy and policies, and the achievement of its objectives and results
Source: Company Website, Annual Report
Year of Joining : 2011
Passionate about innovation,
entrepreneurship and
business transformation to
drive competitiveness and
customer value
Frans van Houten
Chief Executive Officer (CEO)
Year of Joining : 2016
On a mission to make sure
Philips delivers on its
promises; thinking from a
customer perspective and
applying excellence in
execution
Sophie Bechu
Chief Operations Officer
Year of Joining : 2015
Capital structure, Mergers &
Acquisitions, Investor
Relations, Information
Technology, Global Business
Services
Abhijit Bhattacharya
Chief Financial Officer
Year of Joining : 2015
Assessing the long term
strategic direction for
Philips, and work closely with
cluster leaders to determine
appropriate organic and
inorganic strategies
Robert A. Cascella
Business Development Leader
Year of Joining : 2014
Responsible for the various
Group Legal departments,
including Corporate & Financial
Law, Legal Compliance and
Legal M&A
Marnix van Ginneken
Chief Legal Officer
Year of Joining : 2017
Responsible for M&A strategy
planning, R&D, solutions
design, medical affairs,
sustainability, technology
platforms, ventures and
emerging businesses
Jeroen Tas
Chief Innovation & Strategy
Officer
Year of Joining : 2020
Responsible for the results of
all Philips geographies.
(with the exception of North
America and Greater China)
Edwin Paalvast
Chief of International Markets
Year of Joining : 2020
Responsible to drive strategy,
digital innovation and new
business development in the
business-to-consumer and
business-to-business domains
Roy Jakobs
Chief Business Leader
Connected Care
Year of Joining : 2020
Believes that with meaningful
innovation Philips can help
families and individuals lead
healthier and happier lives
at home
Henk Siebren de Jong
CEO Philips Domestic
Appliances
Year of Joining : 2020
Responsible for driving growth
across Personal Health
businesses of Oral Healthcare,
Mother and Child Care and
Personal Care (Male Grooming
and Beauty)
Deeptha Khanna
Chief Business Leader
Personal Health
10. 10
Account Intelligence: Philips | Ketan Talele
Philips is striving to make the world healthier and more sustainable through innovation, with the goal of improving the lives of 2.5 billion people a
year by 2030
Philips is teaming up with hospital and healthcare systems developers to understand their needs, provide integrated solutions, and engage in multi-year
cooperation to drive improvements in terms of patient outcomes, quality of care delivery and cost productivity
Philips is focusing on end-to-end pathways at present, primarily cardiology, oncology, respiratory care, and pregnancy and parenting
Philips expanded its dedicated cardiovascular ultrasound offering by launching Affiniti CVx. This system is designed to support cardiology departments
in delivering better care to more patients with increased efficiency and throughput
Philips continued to advance the capabilities of its KODEX-EPD cardiac imaging and mapping system for the treatment of heart rhythm disorders,
improving image quality and workflow efficiency for Atrial Fibrillation procedures
Philips enhanced offerings in oncology, cardiology, neurology, and radiology service lines, and expanded solutions offering, which comprises
systems, smart devices, informatics, data and services
Philips debuted new technologies supporting its vendor-agnostic Radiology Workflow Suite which includes Philips Clinical Pathways; it streamlines
oncology care across the patient journey
The COVID-19 crisis has put respiratory care at the top of the list for delivering critical and chronic care to patients. Respiratory offerings include
COPD (Chronic Obstructive Pulmonary Disease) care management, with digital and connected solutions
Philips’ cloud-based sleep and respiratory patient management solutions enable the care of more than 10.5 million connected patients, driving
adherence, reimbursement and remote patient management
Philips helps parents and parents-to-be with solution Powered by personalized AI and deep analytics, the Pregnancy+ app and Baby+ app offer
parents supportive content at every stage of their first 1,000-day journey
To help expectant mothers navigate pregnancy in times of the pandemic, Philips introduced an in-app COVID-19 guide. The Pregnancy+ app and
Baby+ app combined have almost 2 million daily active users in over 50 countries
Source: Company Website, News Articles
11. 11
Account Intelligence: Philips | Ketan Talele
Philips’ digital partnerships focuses on developing healthcare-related technologies by enabling solutionslike AI based healthcare systems,
Cybersecurity for connected medical devices and Next-Gen patient monitors
AI-based Fertility Solution
Philips and Merck partnered to develop clinical-grade digital solutions for highly personalized fertility treatment by leveraging digital health
technologies, advanced informatics and mobile, AI-enabled ultrasound diagnostics
These integrated digital solutions will improve the patient experience and can ultimately have a positive impact on health outcomes and helps to
monitor through HealthSuite Cloud/AI platform
Cybersecurity for Connected Medical Devices
CyberMDX, partnered with Philips, to integrate CyberMDX's Healthcare Security Suite into the newly introduced integrated Cybersecurity
Services offered by Philips
As part of the partnership, Philips' customers will gain access to CyberMDX's services including the company's mapping and evaluation
capabilities, medical device risk assessment, security prioritization, threat detection and intelligence, intrusion prevention, compliance and
governance, and related support
Next-gen patient monitors
HealthSolutions Enterprises, Inc. partnered with Philips. Both companies launched patient monitors that will help improve the way medical
professionals deliver care to patients
AI for Infectious diseases
The US Defense Threat Reduction Agency (DTRA), Defense Innovation Unit (DIU), and Philips expanded the research project around their
Artificial intelligence-based early warning system for infectious disease
The new system prototype will be an application of the Rapid Analysis of Threat Exposure (RATE) technology and part of the DoD’s rapid
response to the COVID-19 outbreak to contain its spread
Source: Company Website, News Articles
12. 12
Account Intelligence: Philips | Ketan Talele
Product Innovation: Philips expanded its product offerings and solutions by leveraging Artificial intelligence to enhance the consumer experience
Personalized AI toothbrush
Philips launched Sonicare 9900 Prestige with SenseIQ
technology, The Philips Sonicare app is powered by AI and
works in perfect harmony with the toothbrush for real-time
guidance and personalized recommendations
Artificial intelligence driven radiology
Philips introduced Next generation of advanced radiology
visualization platform which leverages image post-processing
and artificial intelligence (AI) to deliver quantitative clinical
insights, drive increased diagnostic confidence
Virtual scanning solutions
Philips launched the industry’s first vendor-neutral,
multimodality, radiology operations command center to
add secure, digital, virtual scanner access to existing imaging
installs across multiple systems and sites
Non-invasive ventilation solutions
Philips launched non-invasive ventilator BiPAP A40 EFL to
extends its homecare solutions with this new ventilation therapy,
it leverages Philips’ connected solution platform to streamline
diagnostic work through integration
Next-gen imaging platform
Philips launched next-generation Philips Azurion image-
guided therapy platform to optimize clinical and
operational lab performance and expanding the role of
image-guided interventions in the treatment of patients
AI-enabled streamlined workflow solution
Philips collaborated with AI company, Lunit, to integrate
the Lunit INSIGHT CXR chest detection suite into
diagnostic X-ray suite, to deliver optimized workflows that
empower to turn data into actionable insights
AI-enabled CT Platform
Philips launched AI-enabled Precise Suite solution for the
Incisive CT platform. It enables AI-enabled image
reconstruction, automated patient positioning, motion-free
cardiac image capture, and real-time interventional guidance to
drive precision in dose, speed, and image quality
Silicon Pillow
Philips introduced DreamWear Silicone Pillows, an all-
silicone pillow cushion which was designed using data from
thousands of 3D facial scans to anatomically conform to fit
and seal various nostril shapes and sizes across populations
Source: Company Website, News Articles
14. 14
Account Intelligence: Philips | Ketan Talele
Key Developments (1/4)
Philips and OpenDoctor partner to deliver unprecedented digital front door experience in radiology
Philips and OpenDoctor announced a partnership to deliver an integrated radiology patient engagement platform that
leverages openDoctor’s real-time online appointment scheduling services as part of Philips’ newly launched Patient
Management Solution
Philips Patient Management Solution and openDoctor enable a transformation in patient radiology scheduling, contactless
registration and automated communications and education, all from the convenience of any connected mobile device
Mar, 2021 Collaboration
2
Philips, American College of Cardiology and MedAxiom collaborate to shape the future of cardiovascular care delivery
Philips, the American College of Cardiology (ACC), and MedAxiom, an ACC company announced a collaboration to deliver
timely and actionable information along with guidance to align physicians, operations and finance stakeholders
The goal of the collaboration is to drive significant performance improvements in integrated cardiovascular care in terms of the
patient and care provider experience, clinical outcomes and productivity
Mar, 2021 Collaboration
1
Philips and Disney join forces to improve the healthcare experience of children
Philips and The Walt Disney Company teamed up to test the effects of custom-made animation, including specially-made
Disney stories, within Philips Ambient Experience
Philips will investigate how Philips Ambient Experience, using a series of animated stories, including some of Disney’s most beloved
characters, can improve the patient and clinician experience during pediatric MRI procedures
Mar, 2021 Collaboration
3
Philips partners with DiA Imaging Analysis to enhance ultrasound with AI-based image quantification
Philips and DiA Imaging Analysis Ltd., a provider of AI-powered applications announced a strategic partnership to deliver
automated solutions to clinicians at the point-of-care
This partnership with DiA Imaging Analysis reinforces Philips’ commitment to integrating AI partners into the Radiology
workflow ecosystem
Mar, 2021 Collaboration
4
Shez Partovi to succeed Jeroen Tas as Philips’ Chief Innovation & Strategy Officer
Philips announced that Shez Partovi will join Philips’ Executive Committee, effective from March 22, 2021, in order to
succeed Jeroen Tas as Chief Innovation & Strategy Officer, effective from July 1, 2021
Mr. Partovi joins Philips from Amazon Web Services (AWS), where he served as Worldwide Head of Business Development for
Healthcare, Life Sciences and Medical Devices
Mar, 2021
Change in
Leadership
5
Source: Company Website, News Articles
15. 15
Account Intelligence: Philips | Ketan Talele
Key Developments (2/4)
Philips signs multiyear strategic partnership agreement for connected care solutions with 28-hospital Dutch SAZ group
Philips and the Dutch SAZ (Association of Collaborating General Hospitals) group of 28 hospitals signed a strategic partnership
agreement for a minimum of 5 years in the field of connected care
The partnership will encompass the monitoring, observation and self-management of patients throughout the entire care
journey, both inside and outside the hospitals, supported by Philips advanced patient monitoring and population health
management solutions
Feb, 2021 Collaboration
7
Philips wins ‘Best in KLAS’ award for its Vendor-Agnostic Image Viewer Vue Motion
Philips, announced its Vendor-Neutral Image Viewer (Vue Motion) has won KLAS Research’s 2021 Best in KLAS Universal
Viewer (Imaging) award
KLAS Research’s Best in KLAS recognition in the software and services market segment is awarded for solutions that have the broadest
operational and clinical impact on healthcare organizations
Feb, 2021 Award
6
Philips introduces ClarifEye Augmented Reality Surgical Navigation to advance minimally-invasive spine procedures
Philips introduced ClarifEye Augmented Reality Surgical Navigation, to advance minimally-invasive spine procedures in the
Hybrid Operating Room, such as Philips’ Hybrid Suite
By combining superb 2D and 3D visualizations at low X-ray dose with 3D augmented reality (AR), the unique solution provides
live intra-operative visual feedback to support accurate placement of pedicle screws during spinal fusion procedures
Feb, 2021 Product launch
8
Philips expands remote patient management with the introduction of Medical Tablet with advanced software
Philips introduced the Philips Medical Tablet, an end-to-end, easy-to-implement, portable monitoring kit designed to help
clinicians remotely monitor larger patient populations during emergency situations, like the COVID-19 pandemic
The Medical Tablet integrates with Philips advanced IntelliVue XDS software to enable remote access of patient monitoring
information, allowing clinicians to care for patients outside of the hospital setting
Feb, 2021 Product launch
9
Philips integrates 3D ultrasound with innovative software for breakthrough in surveillance of abdominal aortic aneurysms
Philips introduced the Philips Abdominal Aortic Aneurysm (AAA) Model, providing physicians a more patient-friendly solution
compared to the existing standard of care for managing AAA patients
Based on 3D ultrasound, Philips AAA Model delivers clinicians accurate diagnostic information without exposing patients to high
doses of radiation and nephrotoxic contrast agents
Jan, 2021 Product launch
10
Source: Company Website, News Articles
16. 16
Account Intelligence: Philips | Ketan Talele
Key Developments (3/4)
Philips and Rennes University Hospital sign 5-year technology, research and innovation partnership to advance patient care
Philips and Rennes University Hospital, announced a 5-year technology and innovation partnership to support diagnostic,
interventional imaging and patient monitoring and management, undertake clinical research, and leverage Philips’ and Rennes
University Hospital’s ecosystems of open innovation to foster French start-up companies
Philips will deliver new medical technologies and provide management and maintenance services for the hospital’s diagnostic
and interventional imaging modalities (MRI, CT, and image-guided therapy) as well as patient monitoring
Jan, 2021 Collaboration
12
Philips and Spanish healthcare group Vithas sign strategic agreement to incorporate Philips’ most advanced technologies
into Vithas hospitals and clinics
Philips, and Vithas Group, signed a 5-year innovation and collaboration agreement in the areas of precision diagnosis and
image-guided intervention
The agreement will allow Vithas Group hospitals and medical centers to benefit from the latest innovations in diagnostic imaging
technology, healthcare informatics, and equipment for minimally-invasive interventional procedures
Jan, 2021 Collaboration
11
Philips and InSightec partner to expand access to MR-guided focused ultrasound for incisionless neurosurgery
Philips and InSightec, collaborated to expand access to MR-guided focused ultrasound for incisionless neurosurgery
By developing compatibility between Philips’ advanced MR systems and the Exablate Neuro platform from InSightec, the
two companies will support expanded access to MR-guided focused ultrasound for the treatment of Essential Tremor and other
neurological disorders
Dec, 2020 Collaboration
13
Philips boosts digital pathology with enhanced informatics to advance precision diagnosis in oncology
Philips introduced its advancements in digital pathology at the European Congress of Pathology 2020 virtual event
Philips brings together the power of imaging, pathology, genomics and longitudinal data with insights from artificial
intelligence (AI), to empower clinicians to deliver clear care pathways with predictable outcomes for every patient
Dec, 2020 Product launch
14
Philips introduces next generation of Advanced Visualization Workspace – IntelliSpace Portal 12 – with AI capabilities
Philips announced the next generation of Philips Advanced Visualization Workspace IntelliSpace Portal 12 for radiologists
IntelliSpace Portal features a robust set of new AI-assisted quantitative assessment and automatic results generation features
to support the diagnostic workflow, including follow-up and communication across cardiology, pulmonology, oncology and
neurology
Nov, 2020 Product launch
15
Source: Company Website, News Articles
17. 17
Account Intelligence: Philips | Ketan Talele
Key Developments (4/4)
Leading pathology laboratories deploy tele-diagnostics with Philips during the COVID-19 pandemic
Philips announced leading pathology laboratories across North America, Europe, and Asia have implemented full digitization
for their histology samples based on the Philips Digital Pathology scanner and imaging-informatics solutions
Philips’ solutions for oncology and digital pathology can help transform and enhance the multi-disciplinary workflows, including
the oncology tumor board and care pathways process
Nov, 2020 Integration
17
Philips Patient Management Solution keeps patients safe and personalizes care during COVID-19 at leading U.S. medical
centers
Philips, is working with leading medical centers to help respond to COVID-19 by increasing patients’ involvement in their care with
the Philips Patient Management Solution
Boston Medical Center (BMC) and Yale New Haven Health are using Philips Patient Management Solution to aid in patient
communication during COVID-19, before, during, and after their appointments
Nov, 2020 Integration
16
Philips and the African Union join forces to create access to healthcare solutions for COVID-19 and beyond
Philips announced a major new partnership aimed to strengthen healthcare infrastructures and access to care in African
Union Member States by improving access to medical equipment
The Africa Medical Supplies Platform (AMSP), Philips and the African Union will help provide a range of medical equipment,
including ventilators, patient-monitoring equipment, point-of-care ultrasound scanners, oxygen concentrators, and mobile
digital radiography systems, in response to the immediate needs of healthcare facilities and COVID-19 patients
Nov, 2020 Collaboration
18
Philips and Singapore General Hospital (SGH) to establish Digital and Computational Pathology Center of Excellence
Philips announced a collaboration with Singapore General Hospital (SGH) to establish the Singapore General Hospital Digital
and Computational Pathology Center of Excellence
The SGH Center of Excellence aims to advance pathology practice by implementing a fully digital histopathology workflow and
deploying Artificial Intelligence (AI) to increase productivity and enhance patient care
Oct, 2020 Collaboration
19
SimonMed Imaging partners with Philips to deploy new diagnostic imaging technology to advance radiology workflow
performance
Philips announced that SimonMed Imaging, will bring the most advanced 3T MRI Philips technology to its centers of excellence
across the US
The MR systems, will feature software and services to enhance diagnoses ranging from brain injuries, liver and cardiac disease, to
orthopaedic injuries. Philips and SimonMed are collaborating to enhance the patient experience and speed in diagnostic imaging
Oct, 2020 Collaboration
20
Source: Company Website, News Articles
18. 18
Account Intelligence: Philips | Ketan Talele
Mergers & Acquisitions
Philips to expand its leadership in patient care management solutions for the hospital with the acquisition of Capsule
Technologies, Inc. (USD 635 Mn)
Philips acquired Capsule Technologies, Inc., a provider of medical device integration and data technologies for hospitals and
healthcare organizations
The combination of Philips’ portfolio with Capsule’s Medical Device Information Platform, connected through Philips’ secure
vendor-neutral cloud-based HealthSuite digital platform, will greatly enrich and scale Philips’ patient care management solutions
Jan, 2021
2
Philips completes the acquisition of BioTelemetry, Inc. (USD 2.8 Bn)
Philips, completed the acquisition of BioTelemetry, Inc., a US-based provider of remote cardiac diagnostics and monitoring
The acquisition of BioTelemetry is a strong fit with Philips’ cardiac care portfolio, and its strategy to transform the delivery of
care along the health continuum with integrated solutions
Feb, 2021
1
Philips to expand its image-guided therapy devices portfolio through acquisition of Intact Vascular (USD 360 Mn)
Philips acquired Intact Vascular, Inc., a US-based developer of medical devices for minimally-invasive peripheral vascular
procedures
Intact Vascular will strengthen Philip’s portfolio with the Tack Endovascular System, which reinforces standard and drug-coated
balloon PAD treatment results
Aug, 2020
3
Philips completes acquisition of Carestream Health’s Healthcare Information Systems business in majority of relevant
countries
Philips completed the acquisition of Carestream Health Inc.’s Healthcare Information Systems (HCIS) business in 26 of the
38 countries in which it operates
Carestream HCIS’s cloud-enabled enterprise imaging platform will complement Philips’ products and services with advanced Vendor
Neutral Archive (VNA), diagnostic and enterprise viewers, interactive multimedia reporting, workflow orchestrator and
clinical, operational and business analytics tools
Aug, 2019
4
Philips expands its patient management solutions in the US with the acquisition of Medumo
Philips expanded its patient management solutions in the US with the acquisition of start-up company Medumo
Medumo’s platform focuses on pre-procedure engagement and post-procedure follow-up. Its services aim to remind and
prepare patients for pre-diagnostic exam tasks as prescribed by their healthcare provider, via timely and actionable text
messages, checklists or other relevant content via SMS, email and other web and non-web channels
Jul, 2019
5
Source: Company Website, News Articles
20. 20
Account Intelligence: Philips | Ketan Talele
Digital Tech Stack
AR/VR
Advanced
Analytics / BI /
Big Data
Cloud
Cognitive
Computing
Design &
Development
Productivity &
Collaboration
Communication
Clinical Trial
Databases
Customer
Management
Life Sciences
Software
IT Service
Management
(ITSM)
Robotic Process
Automation (RPA)
UI/ UX
Designing
AWS Docker Microsoft Azure
mentorhq Ansible
MATLAB Solidworks Cadence
Skype for
Business
Redis
Interactions
Prometheus
Atlassian JIRA
Augment
Oracle
Clinical
ClinicalKey
Microsoft
BizTalk
SAP Fiori
Maven Tensorflow
Microsoft
Teams
Sprinklr
Microsoft
Outlook
Microsoft
Excel
Microsoft
Visio
Yammer
MySQL
Workbench
Puppet
Planisware
Adobe Photoshop
Nimble
Tableau
QlikView MongoDB MySQL
Oracle
Database
Atlassian
Confluence
Project
Management &
Planning
Google Cloud
Platform
Service
Now
Source: DiscoverOrg, IDC
22. 22
Account Intelligence: Philips | Ketan Talele
Vendor Analysis: Wipro is the key strategic partner for Koninklijke Philips N.V.
~ 8,600 – 8,700 Workforce Split
across partners
107 Active Outsourcing Partners
Key Outsourcing Partners
Note: The above mapped Provider locations are not exhaustive
Outsourcing Intensity by Sub Vertical
AMD, 30%
CSI, 23%
IMS, 16%
PES, 14%
R&A, 11%
DS, 6%
PES – Product Engineering Services, ADM – Application Development &
Maintenance, IMS – Infrastructure Management Services, R&A – Reporting and
Analytics, DS – Digital Services, CSI –Consulting & System Integration
Atos Drives Cloud Application Migration Services for Philips
Atos won a four and half year multicloud migration program with Philips, to
support the modernization and migration of its traditional on premise
enterprise resource planning (ERP) applications to cloud (public and private)
Philips in the midst of a major group wide reinvention to become a multinational
digital healthcare product and service provider. Cloud, Digital Technologies, and
accelerated application delivery (AccAD), techniques such as DevOps are critical to
provide the speed and agility Philips seeks
Atos’ Canopy Open Hybrid Cloud Platform, will support Philips on its journey
towards, cloud native application delivery services
Source: DiscoverOrg, IDC, News Articles
23. 23
Account Intelligence: Philips | Ketan Talele
Key Vendor Engagements Snapshot (1/3)
Partner Sub Vertical Sub Vertical Cluster Key Workloads
Implementation of SAP Fiori SAP Fiori Apps
Projects Digital SCM& Financial Operations
LDC, Shire
Development of Tosca Automation design
for Open UI application
Development, Review and Maintenance of
automation test scripts developed in
TOSCA and HP UFT
Installation & Configuration of SQL Server
2008R2 & 2012 on the Production and
Development servers
Creation of dashboards, KPIs and decks for
high level program, Board meetings;
Creation of Sprint graphs and projecting it
at higher level
Design and Development of UI using
HTML5, CSS3
Migration of SAP System from In Premise
to Azure cloud
Performance of Change and Configuration
Management program built around PTC
Windchill (Product Lifecycle Management
application)
Key Provider Locations
Ballari, India
Bengaluru, India
Bhubaneswar, India
Chennai, India
Cochin, India
Coimbatore, India
Hyderabad, India
Kolkata, India
Mumbai, India
Mysuru, India
National Capital Region, India
Pune, India
Trichur, India
Eindhoven, Netherlands
London, UK
Boston, US
New York, US
San Francisco, US
CSI
ADM
IMS
R&A
DS
PES
42%
34%
11%
9%
3%
1%
System Integration
IT Consulting
Software Testing
Application Development & Maintenance
Mobile Application Development
Legacy Modernization
Server, Network, Desktop Management
IT Risk Management
Data Warehouse
Business Intelligence
UI/UX Design
Distributed and Cloud Computing
NAS & Storage Devices
Computer Accessories & Peripherals
Medium
High
Low
Source: DiscoverOrg, IDC, News Articles
24. 24
Account Intelligence: Philips | Ketan Talele
Key Vendor Engagements Snapshot (2/3)
Partner Sub Vertical Sub Vertical Cluster Key Workloads
Implementation of SAP, Integration of
Apex Classes, visual force pages to meet
the Functional requirements
Design and Development of Dao classes,
Codes, Execution of Test cases, Unit Test,
System Test and Integration Test
Installation and Configuration of Linux
Servers and Windows Servers
Development of operational dashboards
enable help desk associates to track and
monitor core operational processes of
Incident, Problem, Change request
Design of junction objects and
implemented various advanced fields like
Picklist, Custom Formula Fields, Field
Dependencies, and Validation Rules
Support in test of Philips PACS (picture
archiving and communication system
Key Provider Locations
Bengaluru, India
Chennai, India
Hyderabad, India
Pune, India
Eindhoven, Netherlands
Boston, US
CSI
ADM
IMS
R&A
DS
PES
14%
34%
8%
16%
17%
11%
System Integration
IT Consulting
Application Development & Maintenance
Software Testing
Server, Network, Desktop Management
Data Warehouse
IT Risk Management
Business Intelligence
Distributed and Cloud Computing
Medical Imaging
Home Audio & Video Systems
UI/UX Design
Artificial Intelligence & Data Science
Cloud Transformation
Medium
High
Low
Source: DiscoverOrg, IDC, News Articles
25. 25
Account Intelligence: Philips | Ketan Talele
Partner Sub Vertical Sub Vertical Cluster Key Workloads
Design and implementation of SCCM2007
and SCCM2012
Maintenance of agreed SLA, Performance
of root cause analysis
Development and maintenance of payment
platform
Analysis, Development, Administration and
Maintenance of application
Implementation of database
administration/ maintenance plans with
database backup and restorations
Development of a multi petabyte public
cloud and Private Cloud based machine
data collection and analytics solutions
Key Vendor Engagements Snapshot (3/3)
Key Provider Locations
Bengaluru, India
Chennai, India
Hyderabad, India
Mumbai, India
Pune, India
Vadodara, India
Amsterdam, Netherlands
Eindhoven, Netherlands
The Hague, Netherlands
Buenos Aires, Argentina
Sao Paulo, Brazil
CSI
ADM
IMS
DS
24%
8%
53%
15%
Application Development & Maintenance
Server, Network, Desktop Management
IT Risk Management
Data Warehouse
Distributed and Cloud Computing
Cloud Transformation
System Integration
IT Consulting
Medium
High
Low
Source: DiscoverOrg, IDC, News Articles
26. 26
Account Intelligence: Philips | Ketan Talele
Ongoing Contract Analysis: These contracts are great examples of how Philips, is attempting to reinvent itself in the era of the digital-native
enterprise, utilizing advances in cloud, artificial intelligence (AI), automation, and DevOps as foundation pillars for its transformation
Vendor
Contract
Signing Date
Contract End
Date
Contract Value Technology Details
30-Apr-2020 29-Apr-2023 USD 12.9 Mn SaaS, Cloud (Public), CRM
SAP SE is selected as cloud-based SAP
Customer Experience solutions
provider
5-Mar-2020 5-Mar-2020 USD 180 Mn Digital Services
Mindtree won a contract from Philips for
a clutch of solutions around hi-tech
and digital
14-Feb-2019 14-Feb-2019 USD 300 Mn
ERP, IaaS, Artificial Intelligence,
Business Analytics, Application
Development, Data Center Migration,
Cloud (Hybrid)
Atos has been awarded a contract by
Philips Healthcare in Q1 2019 for
providing cloud-based application and
infrastructure management services
Source: DiscoverOrg, IDC, News Articles
28. 28
Account Intelligence: Philips | Ketan Talele
AI-powered Dialogistic
Solutions
3D Scanning Solutions
Wireless Sensor
Technology
TIPS Analysis: AI-powered Dialogistic Solutions, 3D Scanning Solutions, and Wireless Sensor Technology are the key
opportunities for service providers
T I
P S Solutions
Service Providers with strong expertise in cloud-based
storage and Digital Imaging in medicinal data would
serve Philips with appropriate solutions
Service Providers with rich expertise in advanced
scanning technology would serve Philips with suitable
solutions
Service Providers with rich expertise in automated
detection and warning solutions would serve Philips with
suitable solutions
Possibilities
Philips uses AI technology to develop personalized
homecare and healthcare products such as, AI
based toothbrushes, radiology worksuite for enhanced
user experience
It Focuses on data science and AI to improve virtual
care technologies and digital health solutions such
as, patient monitoring, homecare solutions and
cybersecurity for patient data management for
precision diagnosis and treatment
Implications
Philips focuses on the development of cloud-based AI
solutions to deploy digital propositions across healthcare
Philips also focuses on the development of 3D scanning
solutions to support lab provider consultation with accurate,
personalized sizing, and fitting experience
Philips aims drive development of software to analyze data
from biosensors for automated early detection to measure
the patient’s activity level, heart rate, and respiratory rate
Trends
Source: Company Website, News Articles
29. 29
Account Intelligence: Philips | Ketan Talele
Development of patient-centric products, Connected Health solutions, and Healthcare applications are the key opportunities for service
providers
Source: Company Website, News Articles
Use-cases
Remote Patient Monitoring
Virtual Care Station
Remote Virtual Guidance
Clinical Trial Accelerator
Multi-parameter Monitors
Telehealth
3D Facial Scanning
Paediatric Assessment
Digitization Assets
Connected Clinical Systems
Networked Medical Devices
Remote Care Systems
Hospital Operations Systems
Data Management
Infrastructure &
Assets
Sensors
Data Management Platforms
AI Platforms
Wearables
Cloud Platforms
Identification Systems
Medical devices
31. 31
Account Intelligence: Philips | Ketan Talele
Major Competitors: Philips’ major competitors include Siemens, GE, Samsung, and Abbott
Company Revenue R&D Key Outsourcing Vendors Overview Key Developments
€ 57.1 Bn € 4.6 Bn
Siemens aspires to shape the
healthcare system of the future. As a
medical technology company, it helps
healthcare providers around the world to
expand precision medicine,
transform care delivery, improve the
patient experience and digitalize
healthcare
Siemens Healthineers uses artificial
intelligence to take X-ray diagnostics
to a new level
Siemens Healthineers explores AI at
the Edge
€ 65.1 Bn € 3.1 Bn
As a global medical technology,
diagnostics and digital solutions
innovator, GE enables clinicians to
make faster, more informed decisions
through intelligent devices, data
analytics, applications and services
GE Healthcare unveils first X-Ray AI
Algorithm
GE Healthcare Lets Hospitals Test
Artificial Intelligence Tools
GE Healthcare Expands AI, Digital and
Imaging Solutions at RSNA20
€ 177.9 Bn € 15.9 Bn
Samsung is committed to create a new
future for medical professionals and
patients with a mission to bring health
and well-being to people’s lives.
Integrating its expertise in display, IT,
mobile and electronics
Samsung launched Health Monitoring
Applications
Intel and Samsung medison
announce AI Ultrasound technology
€ 28.2 Bn € 1.9 Bn
Abbott's technology for treating chronic
pain and movement disorders
delivers innovative therapies focused on
reliving and reducing the physical
and mental toll these conditions can
take on the patients
Abbott informatics named one of the
10 best technology solution providers
of 2020
Abbott launches its AI based personal
assistant, MAYA
As Philips is mainly into Healthcare technologies, hence same is considered as
focus area, which makes Abbott, a competitor for Philips
Source: Company Website, News Articles, IDC
32. 32
Account Intelligence: Philips | Ketan Talele
Thank You
Ketan Talele
Mar 2021
Email: ketantalele4@gmail.com
Phone: 9930838349
LinkedIn: https://www.linkedin.com/in/ketan-talele-bb31a042/