SlideShare a Scribd company logo
1 of 75
Technology’s Massive
 Impact on Travelers
        Webinar
      August 15, 2012
Kevin May            Gene Quinn
Tnooz                Tnooz
Editor & Moderator   CEO & Producer
Panelists


Sarah Kennedy Ellis    Carrie Mamantov        Karen Yeates
Sabre Travel Studios   Sabre Travel Network   Signature Travel Network
Director               Manager                Vice President
Poll no. 1
9   I
But too much information can paralyze
          us into a poor decision or experience




10   I
Cisco Report, May 2012
Cisco Report, May 2012
Cisco Report, May 2012
18   I
*MSG Advertising 2012
Poll no. 2
Poll no. 3
Poll no. 4
“My   voice   is   my   pass   -   word”
Q&A
Thank you!
Send questions to Kevin May, kevin@tnooz.com

Webinar replay and slide presentation available at
                www.tnooz.com

More Related Content

More from Kevin May

Understanding virtual credit cards for travel suppliers
Understanding virtual credit cards for travel suppliersUnderstanding virtual credit cards for travel suppliers
Understanding virtual credit cards for travel suppliers
Kevin May
 
Why up-selling in travel is key to long-term revenue growth and loyalty
Why up-selling in travel is key to long-term revenue growth and loyaltyWhy up-selling in travel is key to long-term revenue growth and loyalty
Why up-selling in travel is key to long-term revenue growth and loyalty
Kevin May
 
MakeMyTrip THack
MakeMyTrip THackMakeMyTrip THack
MakeMyTrip THack
Kevin May
 
PropertyHub Thack
PropertyHub ThackPropertyHub Thack
PropertyHub Thack
Kevin May
 
Jeppesen THack
Jeppesen THackJeppesen THack
Jeppesen THack
Kevin May
 
Tripconomics THack
Tripconomics THackTripconomics THack
Tripconomics THack
Kevin May
 
12GoAsia THack (Traveling Gnome)
12GoAsia THack (Traveling Gnome)12GoAsia THack (Traveling Gnome)
12GoAsia THack (Traveling Gnome)
Kevin May
 

More from Kevin May (20)

How technology is revolutionizing the customer experience in travel
How technology is revolutionizing the customer experience in travelHow technology is revolutionizing the customer experience in travel
How technology is revolutionizing the customer experience in travel
 
Demystifying hotel metasearch
Demystifying hotel metasearchDemystifying hotel metasearch
Demystifying hotel metasearch
 
Global travel startup trends worth knowing
Global travel startup trends worth knowingGlobal travel startup trends worth knowing
Global travel startup trends worth knowing
 
Understanding virtual credit cards for travel suppliers
Understanding virtual credit cards for travel suppliersUnderstanding virtual credit cards for travel suppliers
Understanding virtual credit cards for travel suppliers
 
Discovering traveler intent through search and social
Discovering traveler intent through search and socialDiscovering traveler intent through search and social
Discovering traveler intent through search and social
 
Why up-selling in travel is key to long-term revenue growth and loyalty
Why up-selling in travel is key to long-term revenue growth and loyaltyWhy up-selling in travel is key to long-term revenue growth and loyalty
Why up-selling in travel is key to long-term revenue growth and loyalty
 
State of the online travel industry - Blueglass Breakfast Briefing
State of the online travel industry - Blueglass Breakfast BriefingState of the online travel industry - Blueglass Breakfast Briefing
State of the online travel industry - Blueglass Breakfast Briefing
 
Travel retailing in 2023
Travel retailing in 2023Travel retailing in 2023
Travel retailing in 2023
 
Google: Mobile in hospitality - Trends and opportuinities
Google: Mobile in hospitality - Trends and opportuinitiesGoogle: Mobile in hospitality - Trends and opportuinities
Google: Mobile in hospitality - Trends and opportuinities
 
Social media and reviews are changing the landscape of revenue management
Social media and reviews are changing the landscape of revenue managementSocial media and reviews are changing the landscape of revenue management
Social media and reviews are changing the landscape of revenue management
 
Airline ancillaries: What is working in today’s marketplace
Airline ancillaries: What is working in today’s marketplaceAirline ancillaries: What is working in today’s marketplace
Airline ancillaries: What is working in today’s marketplace
 
Tnooz-WEX webinar - ePayments in travel
Tnooz-WEX webinar - ePayments in travelTnooz-WEX webinar - ePayments in travel
Tnooz-WEX webinar - ePayments in travel
 
App explosion: how B2B apps reinvent travel and create new services
App explosion: how B2B apps reinvent travel and create new servicesApp explosion: how B2B apps reinvent travel and create new services
App explosion: how B2B apps reinvent travel and create new services
 
The mobile traveler experience
The mobile traveler experienceThe mobile traveler experience
The mobile traveler experience
 
How to market and sell unbundled travel
How to market and sell unbundled travelHow to market and sell unbundled travel
How to market and sell unbundled travel
 
MakeMyTrip THack
MakeMyTrip THackMakeMyTrip THack
MakeMyTrip THack
 
PropertyHub Thack
PropertyHub ThackPropertyHub Thack
PropertyHub Thack
 
Jeppesen THack
Jeppesen THackJeppesen THack
Jeppesen THack
 
Tripconomics THack
Tripconomics THackTripconomics THack
Tripconomics THack
 
12GoAsia THack (Traveling Gnome)
12GoAsia THack (Traveling Gnome)12GoAsia THack (Traveling Gnome)
12GoAsia THack (Traveling Gnome)
 

Recently uploaded

NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
Khaled Al Awadi
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
seri bangash
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
CaitlinCummins3
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
daisycvs
 
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
Spesiialis Kandungan BPOM
 

Recently uploaded (20)

The Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your BusinessThe Risks of Ignoring Bookkeeping in Your Business
The Risks of Ignoring Bookkeeping in Your Business
 
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...NewBase   17 May  2024  Energy News issue - 1725 by Khaled Al Awadi_compresse...
NewBase 17 May 2024 Energy News issue - 1725 by Khaled Al Awadi_compresse...
 
1Q24_EN hyundai capital 1q performance
1Q24_EN   hyundai capital 1q performance1Q24_EN   hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
 
Constitution of Company Article of Association
Constitution of Company Article of AssociationConstitution of Company Article of Association
Constitution of Company Article of Association
 
Powerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metricsPowerpoint showing results from tik tok metrics
Powerpoint showing results from tik tok metrics
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Your Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptxYour Work Matters to God RestorationChurch.pptx
Your Work Matters to God RestorationChurch.pptx
 
How to refresh to be fit for the future world
How to refresh to be fit for the future worldHow to refresh to be fit for the future world
How to refresh to be fit for the future world
 
Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)Inside the Black Box of Venture Capital (VC)
Inside the Black Box of Venture Capital (VC)
 
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In HarareTop^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
Top^Clinic ^%[+27785538335__Safe*Women's clinic//Abortion Pills In Harare
 
wagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORIwagamamaLab presentation @MIT 20240509 IRODORI
wagamamaLab presentation @MIT 20240509 IRODORI
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
 
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
(( wa 0851/7541/5434 )) Jual Obat Aborsi Di Surabaya - Cytotec Misoprostol 20...
 
WAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdfWAM Corporate Presentation May 2024_w.pdf
WAM Corporate Presentation May 2024_w.pdf
 
Global Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfGlobal Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdf
 
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdfInnomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
 
Raising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE VenturesRaising Seed Capital by Steve Schlafman at RRE Ventures
Raising Seed Capital by Steve Schlafman at RRE Ventures
 
HAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future ProspectsHAL Financial Performance Analysis and Future Prospects
HAL Financial Performance Analysis and Future Prospects
 
Exploring-Pipe-Flanges-Applications-Types-and-Benefits.pptx
Exploring-Pipe-Flanges-Applications-Types-and-Benefits.pptxExploring-Pipe-Flanges-Applications-Types-and-Benefits.pptx
Exploring-Pipe-Flanges-Applications-Types-and-Benefits.pptx
 
Copyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to KnowCopyright: What Creators and Users of Art Need to Know
Copyright: What Creators and Users of Art Need to Know
 

FREE Webinar: Technology and its massive impact on the travel experience

Editor's Notes

  1. Only 5% of households had a broadband connectionWiFi wasn’t even an option yetSocial media didn’t exist – Facebook &amp; Twitter were available URLsOnly 50% of people had a cell phone of any kind with no data plansI remember having only 100 minute/month plan… &amp; I used them Mobile payments aren’t only a new form of payment, but will forever alter how we fundamentally interact with money
  2. 20% of daily deal coupons (Groupon, LS) go unused, equating to 1.2B in loss to-date
  3. Wearable Technology Market To Reach $6B by 2016, Report PredictsRead more: http://www.ihealthbeat.org/articles/2012/8/10/wearable-technology-market-to-reach-6b-by-2016-report-predicts.aspx#ixzz23NnA6BOn
  4. AVG 2012 StudyHer generation will have a significant impact on the future household technology purhcase decisions making as parents begin to turn to &amp; trust their children more &amp; more to recommend and even “help set up” in-home technology. This will also inevitably lead to them influencing other purchase decisions around the household including most especially travel decisions as they help their parents utilize the most cutting edge technology to research, be inspired, purchase, connect, book and experience travel.
  5. So the story would go…  but it’s not roses, if we have come up with all these new ways to incorporate smart phones into our daily travel experience, what happens when it’s gone? A new study revealed that more than 8,000 mobile devices were left behind at just seven of the country&apos;s largest airports in the last year.Take this and it could be this much across top 114,285 devices at 100 airports  -  
  6. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  7. Continues to be redefined &amp; reused in new industries &amp; applications of the power of the crowd, such as crowdfunding, collabowriting, film &amp; microwork.
  8. With over 70% of television viewers now using at least one form of time shift capability, the TV watching experience has changed forever.the basic act of watching television ischanging rapidly via new devices, interactive content and second screen experiences.
  9. information everywhere is Challenging traditional systems of control. In travel, it has manifested itself many ways, including Paralyzing us from taking needed Vacations because we fear what we’ll miss.we know too much &amp; can predict negative outcomes of leaving, thus don’t take the chance with low risk. We also fear missing out on positive opportunities or recognition.
  10. information everywhere is Challenging traditional systems of control. In travel, it has manifested itself many ways, including Paralyzing us from taking needed Vacations because we fear what we’ll miss.Companies begin to see increase in expenses from business travelers forgetting things &amp; charging them… or that are running later for flights, missing them, paying for more expensive parking etc. we know too much &amp; can predict negative outcomes of leaving, thus don’t take the chance with low risk. We also fear missing out on positive opportunities or recognition.
  11. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  12. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  13. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  14. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  15. Juniper Research predicted 750 million phones w/ NFC integrated by 2016, but many argue NFC isn’t needed for mobile payments to take offand may be left behind if it takes too long and other solutions deliver the same or similar value from a mobile commercie perspective
  16. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  17. 67% of people have used an app that automatically, or passively shares their information or data with family or friends, even though 61% of people say this kind of app annoys them.
  18. Sustainable design leading to new forms of self-suficient &amp; self-charing technology. Intel may adopt its self-developed wireless charging technology into Intel-based ultrabooks and smartphones in the second half of 2013, according to sources from the upstream supply chain.Solar-powered backpack to charge devices. http://inhabitat.com/the-voltaic-fuse-10w-solar-laptop-charger-buckles-onto-any-backpack/Using really resourceful examples of energy – water, walking, body heat, even coca cola.
  19. Facebook is the preferred social login for 45% of those surveyed, while 31% prefer Google… 25% of top 10,000 sites have Facebook Login or any type of data-sharing plug-in integrated as of June 2012. Mobile social login trend is similar with nearly half preferring Facebook, 25% using Google &amp; 14% using Twitter.
  20. The continued increase in total # of passwords and interconnected sites that users are wiling to share their authentication and personal data with only continues to grow, and is directly correllated with the identity theft risk of those sames users. The future is one that holds the potential for bio-metric authentication to finally replace the absolutely inacceptable method we all continue to put oursleves at risk using today of mutliple passwords &amp; usernames that even the most secure companies are exposed to the risk of being breached and losing. In the future, once bio-metric authentication has become accessible by all &amp; is a mainstream solution, identify theft will go down and personal privacy control will be somewhat restored.
  21. Meshu – 3D jewelry startup turns 4SQ check-in data into jewelryBeyond Trees turns memories into printed books
  22. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  23. Need a mental breakAttending a conferenceNeed to visit a customerVisiting familyExperiencing something
  24. The only thing we can be certain of, is that the world in which each of our next inventions is finished will be a different world than we know it today.