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Thack 2012:
 Acme™ Travel Companion

Paul Davies
Jeppesen Australia




                     JEPPESEN PROPRIETARY
Meet the Thack Team!


 Developers
  Owen Griffiths
  Rob Hodges
  Satinda Singh
 Presenter
  Paul Davies




                    JEPPESEN PROPRIETARY   Filename.ppt   |2
Quick overview of our Journey Planning Team


 Public Transport Journey Planning software – since 1992
 Based in Brisbane, Australia
 Division of Jeppesen, which is part of Boeing
 Approximately 35 developers (journey planning division)
 Software supports 400 million consumer queries each year
 New cloud product – Jeppesen Journey Planner has clients
  in the UK (Tickety Split @ MoneySaving Experts), Australia
  (several apps) and USA (CoStar.com)
 We believe public transit information can deliver additional
  value to the global travelling experience.



                          JEPPESEN PROPRIETARY            Filename.ppt   |3
Current Situation


 Travel Agents provide their customers
  with a static itinerary of hotel and
  flights (and insurance).

 Transactional Relationship.




                    JEPPESEN PROPRIETARY   Filename.ppt   |4
What does Acme™ Travel Companion do?


Provides location based services within
 an app while on location.
Provides more updates on flights, hotel,
 local travel arrangements and (future)
 ability to make activity-based purchases
 on location!
This aims to enhance the relationship
 between agent and traveller.
                JEPPESEN PROPRIETARY   Filename.ppt   |5
What we have built for THack


 Uses the following APIs:
  Jeppesen Journey Planner
  OAG
 Navigate between Airport and Hotel
  Shows distance (for taxi/driving) and transit details (for bus/train) in
   reaching destination.
 Rebranded (or white-labelled) for travel agents to give to
  travel customers
 Given to the traveller by the travel agent




                               JEPPESEN PROPRIETARY                     Filename.ppt   |6
Commercial Model


 Application for the traveller
 Built in partnership with:
  Travel Agency (branding for app)
  GDS’
  Activities based purchasing (Expedia or other)
 Proposed Model
  Funding from organisation that allows purchasing of products while on
   location. For example: Broadway tickets, Zoos and Amusement Parks
   (Disneyland) etc.)
  App branded for travel agent (owns the customer relationship)
  Provided free of charge to traveller
  Would take an export of the booking - or allow OAG data to show real-
   time updates for flights.
                             JEPPESEN PROPRIETARY                Filename.ppt   |7
Who could pay for this?


 Travel Agency could pay for integration – relatively small
 App code could be open source
 Global Advertisers (Travel Insurance providers?)
 The organisation that gains the most – selling location-based
  tickets through the app in Activities (something like Expedia
  Activities?).




                         JEPPESEN PROPRIETARY            Filename.ppt   |8
Who wins from this exchange?


 Traveller
  A free app that enhances the travelling experience!
 Travel Agency
  Builds customer experience and branding
  Greater chance of repeat business
 GDS
  Delivers something of value to GDS’ customers’ customer
  Increases switching costs for client to change to GDS competitors




                             JEPPESEN PROPRIETARY                 Filename.ppt   |9
Future enhancements/roadmap


 In-app purchases
    Train/bus fares
    Activities
    Insurance
    Additional and last-minute hotel and flight bookings (Travel Agent and
     GDS)
 Port to other platforms
  IOS (iPhone and iPad)
  Windows




                                JEPPESEN PROPRIETARY                 Filename.ppt   | 10
Technical Stuff (Optional Slide)


 Built with Cordova (formally known as PhoneGap)
 HTML5
 JavaScript using Angular JS framework
 Making Rest call to JJP API
 Soap (still needing work) call to OAG
 Anyone interested in trying out app I can share the file.




                          JEPPESEN PROPRIETARY                Filename.ppt   | 11
Questions


Q&A

Paul Davies
Sales Manager – APAC
Jeppesen Australia




                       JEPPESEN PROPRIETARY   Filename.ppt   | 12

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Jeppesen THack

  • 1. Thack 2012: Acme™ Travel Companion Paul Davies Jeppesen Australia JEPPESEN PROPRIETARY
  • 2. Meet the Thack Team!  Developers  Owen Griffiths  Rob Hodges  Satinda Singh  Presenter  Paul Davies JEPPESEN PROPRIETARY Filename.ppt |2
  • 3. Quick overview of our Journey Planning Team  Public Transport Journey Planning software – since 1992  Based in Brisbane, Australia  Division of Jeppesen, which is part of Boeing  Approximately 35 developers (journey planning division)  Software supports 400 million consumer queries each year  New cloud product – Jeppesen Journey Planner has clients in the UK (Tickety Split @ MoneySaving Experts), Australia (several apps) and USA (CoStar.com)  We believe public transit information can deliver additional value to the global travelling experience. JEPPESEN PROPRIETARY Filename.ppt |3
  • 4. Current Situation  Travel Agents provide their customers with a static itinerary of hotel and flights (and insurance).  Transactional Relationship. JEPPESEN PROPRIETARY Filename.ppt |4
  • 5. What does Acme™ Travel Companion do? Provides location based services within an app while on location. Provides more updates on flights, hotel, local travel arrangements and (future) ability to make activity-based purchases on location! This aims to enhance the relationship between agent and traveller. JEPPESEN PROPRIETARY Filename.ppt |5
  • 6. What we have built for THack  Uses the following APIs:  Jeppesen Journey Planner  OAG  Navigate between Airport and Hotel  Shows distance (for taxi/driving) and transit details (for bus/train) in reaching destination.  Rebranded (or white-labelled) for travel agents to give to travel customers  Given to the traveller by the travel agent JEPPESEN PROPRIETARY Filename.ppt |6
  • 7. Commercial Model  Application for the traveller  Built in partnership with:  Travel Agency (branding for app)  GDS’  Activities based purchasing (Expedia or other)  Proposed Model  Funding from organisation that allows purchasing of products while on location. For example: Broadway tickets, Zoos and Amusement Parks (Disneyland) etc.)  App branded for travel agent (owns the customer relationship)  Provided free of charge to traveller  Would take an export of the booking - or allow OAG data to show real- time updates for flights. JEPPESEN PROPRIETARY Filename.ppt |7
  • 8. Who could pay for this?  Travel Agency could pay for integration – relatively small  App code could be open source  Global Advertisers (Travel Insurance providers?)  The organisation that gains the most – selling location-based tickets through the app in Activities (something like Expedia Activities?). JEPPESEN PROPRIETARY Filename.ppt |8
  • 9. Who wins from this exchange?  Traveller  A free app that enhances the travelling experience!  Travel Agency  Builds customer experience and branding  Greater chance of repeat business  GDS  Delivers something of value to GDS’ customers’ customer  Increases switching costs for client to change to GDS competitors JEPPESEN PROPRIETARY Filename.ppt |9
  • 10. Future enhancements/roadmap  In-app purchases  Train/bus fares  Activities  Insurance  Additional and last-minute hotel and flight bookings (Travel Agent and GDS)  Port to other platforms  IOS (iPhone and iPad)  Windows JEPPESEN PROPRIETARY Filename.ppt | 10
  • 11. Technical Stuff (Optional Slide)  Built with Cordova (formally known as PhoneGap)  HTML5  JavaScript using Angular JS framework  Making Rest call to JJP API  Soap (still needing work) call to OAG  Anyone interested in trying out app I can share the file. JEPPESEN PROPRIETARY Filename.ppt | 11
  • 12. Questions Q&A Paul Davies Sales Manager – APAC Jeppesen Australia JEPPESEN PROPRIETARY Filename.ppt | 12