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Mobile Testing Approach
Mobile Devices vs. Computers

I can run the app from any location
My computer is at work, but I need to run the
app away from the office
I need to use the app while commuting
I spend time at locations where I can’t use my
computer
I don’t feel like turning on my computer
I can run the app more easily and quickly on my
smartphone

Source: RingCentral, Nielsen
Generic Challenges
1

# of Platforms / OS

2

Device Variety

3

Displays Pixel Density

4

Hardware Complexity

5

App Complexity

6

Security

7

Carriers & Providers

8

Limitations over PCs

9

Native Apps vs. Mobile Web
Test Specific Challenges
1

Dynamic SDLCs

2

Need for Regression Testing

3

Back-end Testing

4

Performance Testing

5

Do not have the Right Tools

6

Lack of Mobile Testing Experts

7

No Time to Test

8

Do not have Right Methodology

9

Do not have the Devices & Environment
Guide to Mobile Testing
Mobile Testers are Actors!
They should act like;
• Novice users,
• Experienced users,
• Generation X,Y,Z and C,

• Developers,
• Business Analysts,
• Project Leaders,
• Upper Managers,

• Fans,
• Hackers,
• and also Competitors
Guide to Mobile Testing

Mobile Testing should not be Stationery…
• People generally do mobile testing in their offices, on their tables.
• Once you do mobile testing on the table, you miss a lot of insights about real usage
and mobility!!!
Mobile Testing Approaches - Devices

Real Device Testing
• True User Experience, Real Hardware & Real
Performance, Realistic Results, More Coverage [+]
• Is slow compared to Emulators [-]
• Provider & Carrier issues [-]
• Logistics & Cost [-]

Emulator / Simulator Testing
• Simple, Fast & Cheap [+]
• Emulator Errors [-]
• Do not reflect real hardware & carrier behavior [-]
• Performance is high and this can be unrealistic [-]

Cloud Testing
• Logistics & Cost (Rent per hour) & Accessibility [+]
• High variety of Devices (Swapping) & Scalability [+]
• Cleaner & Greener Testing [+]
• Security, Connectivity & Infrastructure problems [-]
Mobile Testing Approaches - Sourcing

Inhouse Testing

In-The-Lab
Testing

•
•
•
•

Easy to Control [+]
Domain Knowhow [+]
Capacity and Demand Constraints [-]
Mobile Device Costs & Not Matching User Demographics [-]

Outsourced Testing
•
•
•
•

Professional and Independent Testers [+]
Access to Range of Mobile Devices [+]
Communication & Time-zone Problems [-]
Hidden Costs [-]

Beta Testing

In-The-Wild
Testing

•
•
•
•

Logistics & Cost [+]
High variety of Devices, Real Users, Carriers & Locations[+]
Users are not Testers! [-]
Reputation, Control and Security [-]

Crowdsourced (Community) Testing
•
•
•
•

Actual Users, Actual Devices & Professional Testers [+]
Broad Range of Personas & Devices [+]
Comparably Difficult Adoptation, Communication & Delivery [-]
High Probability of False Defect Detection [-]
Mobile Testing Approaches – Test Types
+

More than 350 corporate clients…

Testing Center of Excellence
Test Automation Services
Performance Testing Services
Test Maturity Assessments
(TMMi, TPI, customized)

Value-added Outsourcing
Service Level Agreements
ISTQB Certified Test Engineers

ISTQB Foundation Level
ISTQB Advanced Level
Test Analyst
Technical Test Analyst
Test Manager
Test Automation Course
Performance Testing Course
Mobile Testing Course
Usability Testing Course
+
+

Turkey Software Quality Report

http://turkishtestingboard.org/turkish/tsqr.htm
+

TestIstanbul Conferences

http://www.testistanbul.org/
Contact
Bize Ulaşın
info@keytorc.com

blogs.keytorc.com

tr.linkedin.com/in/keytorc

www.twitter.com/Keytorc

Keytorc Software Testing Services

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Mobile Testing - Keytorc Approach

  • 2. Mobile Devices vs. Computers I can run the app from any location My computer is at work, but I need to run the app away from the office I need to use the app while commuting I spend time at locations where I can’t use my computer I don’t feel like turning on my computer I can run the app more easily and quickly on my smartphone Source: RingCentral, Nielsen
  • 3.
  • 4. Generic Challenges 1 # of Platforms / OS 2 Device Variety 3 Displays Pixel Density 4 Hardware Complexity 5 App Complexity 6 Security 7 Carriers & Providers 8 Limitations over PCs 9 Native Apps vs. Mobile Web
  • 5.
  • 6. Test Specific Challenges 1 Dynamic SDLCs 2 Need for Regression Testing 3 Back-end Testing 4 Performance Testing 5 Do not have the Right Tools 6 Lack of Mobile Testing Experts 7 No Time to Test 8 Do not have Right Methodology 9 Do not have the Devices & Environment
  • 7. Guide to Mobile Testing Mobile Testers are Actors! They should act like; • Novice users, • Experienced users, • Generation X,Y,Z and C, • Developers, • Business Analysts, • Project Leaders, • Upper Managers, • Fans, • Hackers, • and also Competitors
  • 8. Guide to Mobile Testing Mobile Testing should not be Stationery… • People generally do mobile testing in their offices, on their tables. • Once you do mobile testing on the table, you miss a lot of insights about real usage and mobility!!!
  • 9. Mobile Testing Approaches - Devices Real Device Testing • True User Experience, Real Hardware & Real Performance, Realistic Results, More Coverage [+] • Is slow compared to Emulators [-] • Provider & Carrier issues [-] • Logistics & Cost [-] Emulator / Simulator Testing • Simple, Fast & Cheap [+] • Emulator Errors [-] • Do not reflect real hardware & carrier behavior [-] • Performance is high and this can be unrealistic [-] Cloud Testing • Logistics & Cost (Rent per hour) & Accessibility [+] • High variety of Devices (Swapping) & Scalability [+] • Cleaner & Greener Testing [+] • Security, Connectivity & Infrastructure problems [-]
  • 10. Mobile Testing Approaches - Sourcing Inhouse Testing In-The-Lab Testing • • • • Easy to Control [+] Domain Knowhow [+] Capacity and Demand Constraints [-] Mobile Device Costs & Not Matching User Demographics [-] Outsourced Testing • • • • Professional and Independent Testers [+] Access to Range of Mobile Devices [+] Communication & Time-zone Problems [-] Hidden Costs [-] Beta Testing In-The-Wild Testing • • • • Logistics & Cost [+] High variety of Devices, Real Users, Carriers & Locations[+] Users are not Testers! [-] Reputation, Control and Security [-] Crowdsourced (Community) Testing • • • • Actual Users, Actual Devices & Professional Testers [+] Broad Range of Personas & Devices [+] Comparably Difficult Adoptation, Communication & Delivery [-] High Probability of False Defect Detection [-]
  • 11. Mobile Testing Approaches – Test Types
  • 12. + More than 350 corporate clients… Testing Center of Excellence Test Automation Services Performance Testing Services Test Maturity Assessments (TMMi, TPI, customized) Value-added Outsourcing Service Level Agreements ISTQB Certified Test Engineers ISTQB Foundation Level ISTQB Advanced Level Test Analyst Technical Test Analyst Test Manager Test Automation Course Performance Testing Course Mobile Testing Course Usability Testing Course
  • 13. + + Turkey Software Quality Report http://turkishtestingboard.org/turkish/tsqr.htm