Walmart plans to implement a rebranding strategy to become the leader in loyalty for big box stores. This will include installing touchscreen kiosks throughout stores, launching a customer loyalty program, and introducing an employee incentive program to boost satisfaction, loyalty, and morale. The kiosks will offer features like price checking, item locating, and feedback. The loyalty program will track purchases and offer rewards redeemable for cash back, while the employee incentives will include cash and competitions to improve skills and service.