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Diversity in the workplace

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Diversity in the workplace

  1. 1. DIVERSITY in the Workplace
  2. 2. What would you do?
  3. 3. What is Diversity in the Workplace? • The condition of having or being composed of different elements especially: the inclusion of different types of people (as people of different races or cultures) in a group or organization. • Acknowledging, understanding, accepting, valuing, and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status (Esty, et al., 1995).
  4. 4. Dimensions of diversity ➢Culture ➢Ethnic Group ➢Race ➢Religion ➢Language ➢Age ➢Gender ➢Physical Abilities ➢Sexual Orientation Primary Dimension:
  5. 5. Dimensions of diversity ➢Occupation ➢Work Experience ➢Education ➢Income ➢Marital Status Secondary Dimension:
  6. 6. Activity 2: The Story of Your Name • Each training participant will be asked to share their name with the group and provide any knowledge of the cultural meaning or history behind their name. • The goal of this activity is to give your coworkers an idea of where you come from culturally, and bring forth a better understanding of one another.
  7. 7. History of Diversity in the Workplace • 1964 Civil Rights Act • Executive Order 11246 In 1965 • Formal policies elimination
  8. 8. Equal Employment Opportunity Commission ➢ Known as EEOC ➢ Formed: 1965 ➢ Headquarter: Washington D.C & 53 off ➢ Responsibilities ➢ Coverage
  9. 9. E-RACE Eradicating Racism And Colorism from Employment
  10. 10. Benefits of Diversity
  11. 11. Benefits of Diversity ➢The changing demographics of the U.S population. ➢The world's increasing globalization. ➢Innovation and creativity. ➢Providing a greater range of perspectives. ➢Diverse groups have high quality solutions than less diverse groups. ➢Diversity increases constructive group processes. ➢High performance. ➢Increased sales revenue, greater market share, more customers, and greater profits.
  12. 12. Benefits of Diversity ➢Customer service improves when staff understand and can communicate skillfully with customers from a range of backgrounds. ➢The community is also more likely to identify with and relate to companies that reflect its level of diversity. ➢Workplace diversity where staff are encouraged to work in their areas of strength and capability. ➢Valuing diversity where staff potential is recognized and developed. ➢Reduces costs of absenteeism and turnover through increased job satisfaction through higher employee morale.
  13. 13. Activity 2: Taking Steps Toward an Understanding • Could you please stand in a line at the center of the room and face the same direction. • You will be asked a question, and based on your answer, you will take a step either forward or backward (i.e. Take one step forward if you were raised by two parents, or take one step back if a family member has been on welfare before).
  14. 14. Diversity in Fortune 500 Directors in 2014
  15. 15. Apple 2014 Diversity Report Apple CEO Tim Cook: I'm not satisfied with the numbers on this page, They’re not new to us, and we’ve been working hard for quite some time to improve them. We are making progress, and we’re committed to being as innovative in advancing diversity as we are in developing our products. We believe deeply that inclusion inspires innovation. I think the most diverse group will produce the best product, I firmly believe that.
  16. 16. ➢ Diversity is at the heart of our business. ➢ We strive to create a work environment that provides all our associates equal access to information, development and opportunity. ➢ By building an inclusive workplace environment, we seek to leverage our global team of associates, which is rich in diverse people, talent and ideas. ➢ We see diversity as more than just policies and practices. The Coca-Cola Company
  17. 17. Barriers to Diversity ➢What are the physical barriers? ➢Prejudice, bias ➢Stereotyping ➢Discrimination
  18. 18. Dealing with Diversity ➢Understand and respect differences ➢Be assertive ➢Learn how others want you to treat them ➢Act as a force for change
  19. 19. Shocking Fact American businesses pays a price for its inability to deal successfully with diversity. Racial bias claim alone cost of the American economy about $215 billion a year. That’s almost 4 percent of the gross domestic product.
  20. 20. Diversity Training ➢Due to the growing diversity in the workforce, organizations are now focusing on diversity in the workplace by emphasizing recruitment, selection, retention, and training. ➢Diversity training has three major objectives in the workplace:  increase awareness about diversity issues  reduce biases and stereotypes that deter from effective management  change behaviors to help effectively manage a diverse workforce
  21. 21. Effectiveness of Diversity Training ➢With diversity training, employees have a greater understanding of the value diversity, better diversity management skills, and more effective diversity related behaviors . ➢After undergoing training, managers saw diversity related practices as more important than they did prior to the training, and were more likely to positively engage in diversity related practices. ➢Although many government agencies and Fortune 500 companies provide diversity training, around 40% of organizations still do not.
  22. 22. Diversity in the Workplace Today ➢While many organizations are embracing diversity in the workforce, there are still organizations today that remain unreceptive. Although many government agencies and Fortune 500 companies provide diversity training, around 40% of organizations still do not. ➢Even the organizations that claim to be strong advocates for diversity do not have the statistics to back their claims.
  23. 23. Diversity in the Workplace Today Some companies show extreme racial preference despite what they claim that diversity is important to them, especially on their websites, however it is clear that this is only in response to the many lawsuits they’ve faced.
  24. 24. Diversity in the Workplace Today
  25. 25. Diversity in the Workplace Today
  26. 26. Diversity in the Workplace Today Marques states “It becomes apparent, however, when studying the background of these appealing statements, that they were not formulated spontaneously, but, just like A&F, merely as a reaction to massive discrimination lawsuits” (2010).
  27. 27. Diversity in the Workplace Today
  28. 28. Activity 4: Case Study An employee who works for a company that is very diverse is troubled by the fact that many of the employees who are of the same cultural background tend to socialize with each other almost exclusively, even though most of the employees regardless of their culture seem to work well together. The employee believes that if everyone socialized more cross culturally this might help to improve the work environment. Should the employee take it upon himself to try and promote more cross cultural socializing during lunch or after work? Is he right in his assumption?

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