SlideShare une entreprise Scribd logo
1  sur  54
Télécharger pour lire hors ligne
Digital engagement: getting it right CIPR Public Sector Conference 13 th  October 2011
Helping public services use the internet to make them a bit  more interesting
Strategy Training Development
[object Object],[object Object],[object Object]
Change is happening…
Walsall: Express & Star: 23k Facebook: 222k (thanks @danslee)
 
 
Consumerisation of technology
Mainframes Minicomputers Microcomputers Web / Mobile
Smaller, more personal (and harder to control)
So: digital engagement
[object Object],[object Object]
[object Object],[object Object]
 
Made possible by:
Access to the internet Access to computing A nice user interface
Some principles
1. Online communities are communities too!
 
 
2. Participation should be at the convenience of the participants.
3. Social media is communications, not Communications
4. Don’t assume that everyone is offline.
5. Interactive websites need interactive organisations
The digital  engagement toolkit
1. Go where people are 2. Right tool, right crowd
Oh, and you don’t have to like, or use, everything
 
 
 
 
 
 
 
 
 
 
 
The importance of a strategic approach
This stuff works
You must understand why you’re doing it though!
Don’t ask  “how can we use Twitter?”
Focus on outcomes and needs and use the appropriate medium.
What are you trying to achieve? What are you asking people to do?
Change perceptions? Change behaviour? Improve services?
The need for strategy –  without losing flexibility
 
Prototype Strategise Delegate
Strategy: Objectives Implementation Evaluation Risk Management
Also: a sign off procedure
Other bits of paper: Policy Campaign plans
Thanks for listening. Any questions?
[email_address] www.kindofdigital.com twitter.com/kindofdigital

Contenu connexe

Tendances

GTC West: The Business Case For Social Media
GTC West: The Business Case For Social MediaGTC West: The Business Case For Social Media
GTC West: The Business Case For Social MediaDustin Haisler
 
Eskills - Essential assets for all occupations (including a questionnare)
Eskills - Essential assets for all occupations  (including a questionnare)  Eskills - Essential assets for all occupations  (including a questionnare)
Eskills - Essential assets for all occupations (including a questionnare) 3lykgala
 
Burling d cloudcomputing
Burling d cloudcomputingBurling d cloudcomputing
Burling d cloudcomputingDiane Burling
 
Discover the perfect blend of file sharing and social collaboration tools
Discover the perfect blend of file sharing and social collaboration toolsDiscover the perfect blend of file sharing and social collaboration tools
Discover the perfect blend of file sharing and social collaboration toolsHighQ
 
The Top Social Media Fails and How to Avoid Them
The Top Social Media Fails and How to Avoid ThemThe Top Social Media Fails and How to Avoid Them
The Top Social Media Fails and How to Avoid ThemVivastream
 
Quantified technologies
Quantified technologiesQuantified technologies
Quantified technologiesLee Schlenker
 
NYLJ Social Media Webinar J. Shook
NYLJ Social Media Webinar   J. ShookNYLJ Social Media Webinar   J. Shook
NYLJ Social Media Webinar J. ShookJ. David Morris
 
PowerPoint Emerging Technology
PowerPoint Emerging TechnologyPowerPoint Emerging Technology
PowerPoint Emerging Technologyjenbailey2424
 
Social Media communication for knowledge management in a multi-partner setting.
Social Media communication for knowledge management in a multi-partner setting.Social Media communication for knowledge management in a multi-partner setting.
Social Media communication for knowledge management in a multi-partner setting.Seb Maje
 
SLQ - Beyond The Hype
SLQ -  Beyond The HypeSLQ -  Beyond The Hype
SLQ - Beyond The HypeJane Cowell
 
The Promise of Networks: How Social Connections = Social Impact
The Promise of Networks: How Social Connections = Social ImpactThe Promise of Networks: How Social Connections = Social Impact
The Promise of Networks: How Social Connections = Social Impactdianascearce
 
Marketing Presentation Revolution
Marketing Presentation RevolutionMarketing Presentation Revolution
Marketing Presentation Revolutionhugoleijtens
 
Mincom Mug Presentation Jan 18 2011
Mincom Mug Presentation Jan 18 2011Mincom Mug Presentation Jan 18 2011
Mincom Mug Presentation Jan 18 2011bigdavehartley
 
Technology power point
Technology power pointTechnology power point
Technology power pointJesseDawn
 
Cloud computing in education
Cloud computing in educationCloud computing in education
Cloud computing in educationmwlosinski
 

Tendances (17)

GTC West: The Business Case For Social Media
GTC West: The Business Case For Social MediaGTC West: The Business Case For Social Media
GTC West: The Business Case For Social Media
 
Eskills - Essential assets for all occupations (including a questionnare)
Eskills - Essential assets for all occupations  (including a questionnare)  Eskills - Essential assets for all occupations  (including a questionnare)
Eskills - Essential assets for all occupations (including a questionnare)
 
Burling d cloudcomputing
Burling d cloudcomputingBurling d cloudcomputing
Burling d cloudcomputing
 
Discover the perfect blend of file sharing and social collaboration tools
Discover the perfect blend of file sharing and social collaboration toolsDiscover the perfect blend of file sharing and social collaboration tools
Discover the perfect blend of file sharing and social collaboration tools
 
Hacktivism
HacktivismHacktivism
Hacktivism
 
The Top Social Media Fails and How to Avoid Them
The Top Social Media Fails and How to Avoid ThemThe Top Social Media Fails and How to Avoid Them
The Top Social Media Fails and How to Avoid Them
 
Quantified technologies
Quantified technologiesQuantified technologies
Quantified technologies
 
NYLJ Social Media Webinar J. Shook
NYLJ Social Media Webinar   J. ShookNYLJ Social Media Webinar   J. Shook
NYLJ Social Media Webinar J. Shook
 
PowerPoint Emerging Technology
PowerPoint Emerging TechnologyPowerPoint Emerging Technology
PowerPoint Emerging Technology
 
Web Squared and Mobile Computing
Web Squared and Mobile ComputingWeb Squared and Mobile Computing
Web Squared and Mobile Computing
 
Social Media communication for knowledge management in a multi-partner setting.
Social Media communication for knowledge management in a multi-partner setting.Social Media communication for knowledge management in a multi-partner setting.
Social Media communication for knowledge management in a multi-partner setting.
 
SLQ - Beyond The Hype
SLQ -  Beyond The HypeSLQ -  Beyond The Hype
SLQ - Beyond The Hype
 
The Promise of Networks: How Social Connections = Social Impact
The Promise of Networks: How Social Connections = Social ImpactThe Promise of Networks: How Social Connections = Social Impact
The Promise of Networks: How Social Connections = Social Impact
 
Marketing Presentation Revolution
Marketing Presentation RevolutionMarketing Presentation Revolution
Marketing Presentation Revolution
 
Mincom Mug Presentation Jan 18 2011
Mincom Mug Presentation Jan 18 2011Mincom Mug Presentation Jan 18 2011
Mincom Mug Presentation Jan 18 2011
 
Technology power point
Technology power pointTechnology power point
Technology power point
 
Cloud computing in education
Cloud computing in educationCloud computing in education
Cloud computing in education
 

En vedette

Google apps and digital marketing
Google apps and digital marketing Google apps and digital marketing
Google apps and digital marketing Fawzy Rady
 
Incorporating millenials into the association workforce
Incorporating millenials into the association workforceIncorporating millenials into the association workforce
Incorporating millenials into the association workforcetgetchius
 
Creating and Managing a Digital Workforce
Creating and Managing a Digital WorkforceCreating and Managing a Digital Workforce
Creating and Managing a Digital WorkforceAPCO
 
Digital Engagement Journey
Digital Engagement Journey Digital Engagement Journey
Digital Engagement Journey Kapil Bhatia
 
Digital Workforce - rise of the millenials
Digital Workforce - rise of the millenialsDigital Workforce - rise of the millenials
Digital Workforce - rise of the millenialsJulie Hawker
 
I Need it Right Now! Successfully Equipping and Empowering the Digital Workforce
I Need it Right Now! Successfully Equipping and Empowering the Digital WorkforceI Need it Right Now! Successfully Equipping and Empowering the Digital Workforce
I Need it Right Now! Successfully Equipping and Empowering the Digital WorkforceRES
 
Customer management in the age of Digital Engagement
Customer management in the age of Digital EngagementCustomer management in the age of Digital Engagement
Customer management in the age of Digital EngagementWim Rampen
 
"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW Interactive"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW InteractiveCharlene Li
 
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...383
 

En vedette (11)

Google apps and digital marketing
Google apps and digital marketing Google apps and digital marketing
Google apps and digital marketing
 
Incorporating millenials into the association workforce
Incorporating millenials into the association workforceIncorporating millenials into the association workforce
Incorporating millenials into the association workforce
 
Creating and Managing a Digital Workforce
Creating and Managing a Digital WorkforceCreating and Managing a Digital Workforce
Creating and Managing a Digital Workforce
 
Social Media
Social Media Social Media
Social Media
 
Digital Engagement Journey
Digital Engagement Journey Digital Engagement Journey
Digital Engagement Journey
 
Digital Workforce - rise of the millenials
Digital Workforce - rise of the millenialsDigital Workforce - rise of the millenials
Digital Workforce - rise of the millenials
 
I Need it Right Now! Successfully Equipping and Empowering the Digital Workforce
I Need it Right Now! Successfully Equipping and Empowering the Digital WorkforceI Need it Right Now! Successfully Equipping and Empowering the Digital Workforce
I Need it Right Now! Successfully Equipping and Empowering the Digital Workforce
 
Customer management in the age of Digital Engagement
Customer management in the age of Digital EngagementCustomer management in the age of Digital Engagement
Customer management in the age of Digital Engagement
 
"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW Interactive"The Engaged Leader" at SXSW Interactive
"The Engaged Leader" at SXSW Interactive
 
Evolving Business Models in Digital Health
Evolving Business Models in Digital HealthEvolving Business Models in Digital Health
Evolving Business Models in Digital Health
 
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...
Futureproofing digital business models in Retail - Jacob Dutton, 383 - Byte B...
 

Similaire à Getting digital engagement right

Dave Briggs on digital engagement
Dave Briggs on digital engagementDave Briggs on digital engagement
Dave Briggs on digital engagementPaul McElvaney
 
Introduction to Information and Communication Technology (Module 1).pptx
Introduction to Information and Communication Technology (Module 1).pptxIntroduction to Information and Communication Technology (Module 1).pptx
Introduction to Information and Communication Technology (Module 1).pptxSquallLionheart6
 
Engaging Through Social Media - a guide for civil servants
Engaging Through Social Media - a guide for civil servantsEngaging Through Social Media - a guide for civil servants
Engaging Through Social Media - a guide for civil servantsNavajo Talk
 
Engaging through social_media
Engaging through social_mediaEngaging through social_media
Engaging through social_mediaFelipe Pineda
 
Disruption in Local Govt IT Markets
Disruption in Local Govt IT Markets Disruption in Local Govt IT Markets
Disruption in Local Govt IT Markets Camden
 
COI, Nick Jones
COI, Nick JonesCOI, Nick Jones
COI, Nick JonesPaul Edge
 
smart social network
smart social network smart social network
smart social network md irfan
 
Eight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight yearsEight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight yearsSmart Cities Project
 
Julia Glidden's presentation at QITCOM 2011
Julia Glidden's presentation at QITCOM 2011Julia Glidden's presentation at QITCOM 2011
Julia Glidden's presentation at QITCOM 2011QITCOM
 
UWS Digital (and) Poverty event
UWS Digital (and) Poverty eventUWS Digital (and) Poverty event
UWS Digital (and) Poverty eventDavid McGillivray
 
Cloud Tools & Social Media Workshop
Cloud Tools & Social Media WorkshopCloud Tools & Social Media Workshop
Cloud Tools & Social Media WorkshopLasa UK
 
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdfClaivemaxGonzales
 
INNOVATION AND LIFE.pptx
INNOVATION AND LIFE.pptxINNOVATION AND LIFE.pptx
INNOVATION AND LIFE.pptxVinay908770
 
Social Media Network Technology
Social Media Network TechnologySocial Media Network Technology
Social Media Network TechnologyVeronica Perez
 
Digital inclusion financial_capability
Digital inclusion financial_capabilityDigital inclusion financial_capability
Digital inclusion financial_capabilityMinistryThrift
 
ESCOLA Module 1 Digital Inclusion
ESCOLA Module 1 Digital InclusionESCOLA Module 1 Digital Inclusion
ESCOLA Module 1 Digital Inclusioncaniceconsulting
 

Similaire à Getting digital engagement right (20)

Dave Briggs on digital engagement
Dave Briggs on digital engagementDave Briggs on digital engagement
Dave Briggs on digital engagement
 
Introduction to Information and Communication Technology (Module 1).pptx
Introduction to Information and Communication Technology (Module 1).pptxIntroduction to Information and Communication Technology (Module 1).pptx
Introduction to Information and Communication Technology (Module 1).pptx
 
Uses of ICT in daily lives.pptx
Uses of ICT  in daily lives.pptxUses of ICT  in daily lives.pptx
Uses of ICT in daily lives.pptx
 
Engaging Through Social Media - a guide for civil servants
Engaging Through Social Media - a guide for civil servantsEngaging Through Social Media - a guide for civil servants
Engaging Through Social Media - a guide for civil servants
 
Engaging through social_media
Engaging through social_mediaEngaging through social_media
Engaging through social_media
 
Disruption in Local Govt IT Markets
Disruption in Local Govt IT Markets Disruption in Local Govt IT Markets
Disruption in Local Govt IT Markets
 
COI, Nick Jones
COI, Nick JonesCOI, Nick Jones
COI, Nick Jones
 
smart social network
smart social network smart social network
smart social network
 
Eight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight yearsEight mega trends in e-government for the next eight years
Eight mega trends in e-government for the next eight years
 
Julia Glidden's presentation at QITCOM 2011
Julia Glidden's presentation at QITCOM 2011Julia Glidden's presentation at QITCOM 2011
Julia Glidden's presentation at QITCOM 2011
 
Well Sorted by Tom Methven
Well Sorted by Tom MethvenWell Sorted by Tom Methven
Well Sorted by Tom Methven
 
UWS Digital (and) Poverty event
UWS Digital (and) Poverty eventUWS Digital (and) Poverty event
UWS Digital (and) Poverty event
 
Cloud Tools & Social Media Workshop
Cloud Tools & Social Media WorkshopCloud Tools & Social Media Workshop
Cloud Tools & Social Media Workshop
 
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf
01 INTRODUCTION TO INFORMATION AND COMMUNICATION TECHNOLOGY.pdf
 
INNOVATION AND LIFE.pptx
INNOVATION AND LIFE.pptxINNOVATION AND LIFE.pptx
INNOVATION AND LIFE.pptx
 
Helping care organisations and residents with digital technology
Helping care organisations and residents with digital technologyHelping care organisations and residents with digital technology
Helping care organisations and residents with digital technology
 
Social Media Network Technology
Social Media Network TechnologySocial Media Network Technology
Social Media Network Technology
 
Impact of ICT
Impact of ICTImpact of ICT
Impact of ICT
 
Digital inclusion financial_capability
Digital inclusion financial_capabilityDigital inclusion financial_capability
Digital inclusion financial_capability
 
ESCOLA Module 1 Digital Inclusion
ESCOLA Module 1 Digital InclusionESCOLA Module 1 Digital Inclusion
ESCOLA Module 1 Digital Inclusion
 

Plus de Kind of Digital

If place is a system, let's make it an open source one
If place is a system, let's make it an open source oneIf place is a system, let's make it an open source one
If place is a system, let's make it an open source oneKind of Digital
 
Digital innovation in local government
Digital innovation in local governmentDigital innovation in local government
Digital innovation in local governmentKind of Digital
 
Innovating in communications and engagement
Innovating in communications and engagementInnovating in communications and engagement
Innovating in communications and engagementKind of Digital
 
How to get your message across
How to get your message acrossHow to get your message across
How to get your message acrossKind of Digital
 
David stacey jsna workshop
David stacey   jsna workshopDavid stacey   jsna workshop
David stacey jsna workshopKind of Digital
 
Alan lotinga jsna workshop
Alan lotinga   jsna workshopAlan lotinga   jsna workshop
Alan lotinga jsna workshopKind of Digital
 
Introducing Kind of Digital
Introducing Kind of DigitalIntroducing Kind of Digital
Introducing Kind of DigitalKind of Digital
 

Plus de Kind of Digital (10)

If place is a system, let's make it an open source one
If place is a system, let's make it an open source oneIf place is a system, let's make it an open source one
If place is a system, let's make it an open source one
 
Digital innovation in local government
Digital innovation in local governmentDigital innovation in local government
Digital innovation in local government
 
Innovating in communications and engagement
Innovating in communications and engagementInnovating in communications and engagement
Innovating in communications and engagement
 
How to get your message across
How to get your message acrossHow to get your message across
How to get your message across
 
David stacey jsna workshop
David stacey   jsna workshopDavid stacey   jsna workshop
David stacey jsna workshop
 
Alan lotinga jsna workshop
Alan lotinga   jsna workshopAlan lotinga   jsna workshop
Alan lotinga jsna workshop
 
What is Facebook?
What is Facebook?What is Facebook?
What is Facebook?
 
What is Flickr?
What is Flickr?What is Flickr?
What is Flickr?
 
Micro-participation
Micro-participationMicro-participation
Micro-participation
 
Introducing Kind of Digital
Introducing Kind of DigitalIntroducing Kind of Digital
Introducing Kind of Digital
 

Dernier

Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxYounusS2
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum ComputingGDSC PJATK
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxGDSC PJATK
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceMartin Humpolec
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdfJamie (Taka) Wang
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopBachir Benyammi
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8DianaGray10
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.francesco barbera
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPathCommunity
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1DianaGray10
 
Machine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfMachine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfAijun Zhang
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?SANGHEE SHIN
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesThousandEyes
 
RAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIRAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIUdaiappa Ramachandran
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationIES VE
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostMatt Ray
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024SkyPlanner
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfinfogdgmi
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesDavid Newbury
 

Dernier (20)

Babel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptxBabel Compiler - Transforming JavaScript for All Browsers.pptx
Babel Compiler - Transforming JavaScript for All Browsers.pptx
 
Introduction to Quantum Computing
Introduction to Quantum ComputingIntroduction to Quantum Computing
Introduction to Quantum Computing
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptx
 
Things you didn't know you can use in your Salesforce
Things you didn't know you can use in your SalesforceThings you didn't know you can use in your Salesforce
Things you didn't know you can use in your Salesforce
 
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
20200723_insight_release_plan_v6.pdf20200723_insight_release_plan_v6.pdf
 
NIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 WorkshopNIST Cybersecurity Framework (CSF) 2.0 Workshop
NIST Cybersecurity Framework (CSF) 2.0 Workshop
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8
 
Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.Digital magic. A small project for controlling smart light bulbs.
Digital magic. A small project for controlling smart light bulbs.
 
UiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation DevelopersUiPath Community: AI for UiPath Automation Developers
UiPath Community: AI for UiPath Automation Developers
 
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
 
Machine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdfMachine Learning Model Validation (Aijun Zhang 2024).pdf
Machine Learning Model Validation (Aijun Zhang 2024).pdf
 
Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?Do we need a new standard for visualizing the invisible?
Do we need a new standard for visualizing the invisible?
 
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyesHow to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
How to Effectively Monitor SD-WAN and SASE Environments with ThousandEyes
 
RAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AIRAG Patterns and Vector Search in Generative AI
RAG Patterns and Vector Search in Generative AI
 
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve DecarbonizationUsing IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
Using IESVE for Loads, Sizing and Heat Pump Modeling to Achieve Decarbonization
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
 
Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024Salesforce Miami User Group Event - 1st Quarter 2024
Salesforce Miami User Group Event - 1st Quarter 2024
 
Videogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdfVideogame localization & technology_ how to enhance the power of translation.pdf
Videogame localization & technology_ how to enhance the power of translation.pdf
 
Linked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond OntologiesLinked Data in Production: Moving Beyond Ontologies
Linked Data in Production: Moving Beyond Ontologies
 

Getting digital engagement right