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INDUSTRY INSIGHT: INDIAN RETAIL INDUSTRY
The retail industry is among the largest industries in India, accounting for
over 10 percent of the country’s GDP and about 8 percent of the
employment in 2004. It has also emerged as one of the dynamic and fast-
growing industries. According to the Global Retail Development Index 2005,
India is the leading destination for retail investment.

The Industry Insight: Indian Retail Industry 2006, introduced by Cygnus,
provides the comprehensive industry analysis. The Industry Insight answers
the following key questions:
a. What is the Global Scenario – major markets, & outlook
b. How the industry is evolving in India
c. The Current Scenario in organized and unorganized retail
d. Different market segments of the industry
e. Characteristics and Changing Trends in the Indian Consumer
behavior
f. What is the role of technology in retail?
g. What are the external factors and how do they affect the industry?
The report includes
Companies analyzed/mentioned Executive Summary,
Major Players in Food Retailing – Introduction, Global Retail
Food World, Trinethra, Apna Bazaar, big Bazaar – Pantaloons, Margin Free, Industry Scenario, Indian
Subhiksha, Nilgiris, MTR Retail Industry, Role of
Major players in Apparel Retailing – Indian Consumer In
Pantaloon Retail (India) Limited, Shopper’s Stop Limited, Trent Limited, Madura Evolving Retail Industry,
Garments, Lifestyle International (Pvt) Limited, Piramyd Retail Limited, Factors Underlying
Provogue (India) Limited, Raymond Apparel Limited, Ebony Retail Holdings Evolution of Modern Retail
Limited, Globus in India, Organised Retail
Formats, Mall
Additional Information Phenomenon: The Possible
The report makes a Michael Porter analysis of discusses the FDI in detail Implications, Food Retail In
covering the restrictions, present scenario and strategies of International India, Apparel Retail In
players for Indian market. It presents a case study on Chinese retailing India, Other Retail
and gives an in- depth analysis of “Why FDI is good for India?” In the end, Segments, Technology,
report gives Vision 2010. Growth Drivers of
This report is an insightful resource in identifying potential and opportunities Organized Retailing, Critical
in retail industry. Success Factors, Emerging
Trends In Indian Retailing,
Who should buy the report? Legal And Regulatory
The report is a must – buy for those who wish to enter in retailing or the Information, Issues &
existing players to improve upon their strategies and retailing formats. Challenges, Future Outlook

This report is suitable to individuals responsible for and interested in: Total No. of Pages – 191
a. Board and executive management Total No. of Figures – 44
b. Business strategy / Business development Total No. of Tables – 56
c. Retail Vertical Team in ITES BPO to understand the evolving industry Total No. of exhibits - 59
d. Business school students
e. Consultants
f. Entrepreneurs

To place order
Send your request to mktg@cygnusindia.com or fax to 040 – 23430201

Contact us for more details-
Corporate Office: 4th & 5th Floors, Astral Heights, Road No. 1, Banjara Hills, Hyderabad-500034, India,
Tel: +91-40-23430203-05, Fax: +91-40-23430201,E-mail: info@cygnusindia.com ; Website: www.cygnusindia.com
Branches: Ahemdabade: 079-26404728/29/30/31 Bangalore: 080-41311229 Chennai: 044-42122168, 42122819
Hyderabad: 040-23430209 Kolkata: 033-22890642/43 Mumbai: 022-22870612/14 New Delhi: 011-41520651/52

INDUSTRY INSIGHT – INDIAN RETAIL INDUSTRY

CONTENTS

1. Executive Summary................................................................................. 11
2. Introduction .......................................................................................... 16
3. Global Retail Industry Scenario ................................................................ 18
3.1 Introduction .................................................................................................. 18
3.2 Current Market Scenario- Retail the biggest industry ........................................ 18
3.3 Consumer Demographic Trends...................................................................... 19
3.3.1 Changing Households..........................................................................................19
3.3.2 Changing Income ................................................................................................20
3.3.3 Aging Population ................................................................................................20
3.4 Major Markets .............................................................................................. 20
3.4.1 Unswerving: the US .............................................................................................20
3.4.2 Shining star of Europe: the UK..............................................................................21
3.4.3 Restructure of Germany........................................................................................22
3.4.4Revolution in Japan ..............................................................................................23
3.5 Growth Drivers ............................................................................................. 23
3.5.1 GDP growth ........................................................................................................23
3.5.2 Consumers’ desire for something unique ...............................................................24
3.5.3 Increased spending on IT by Retailers....................................................................24
3.5.4 Online shopping..................................................................................................24
3.5.5 Looking east for growth........................................................................................25
3.6 Recent Trends and Developments.................................................................... 25
3.6.1 Radio Frequency Identification (RFID) technology ...................................................25
3.6.2 Consolidation and Global Expansion ....................................................................25
3.6.3 Consumer trends .................................................................................................26
3.6.4 Augmented use of Smart cards .............................................................................26
INDUSTRY INSIGHT – INDIAN RETAIL INDUSTRY-January 2006

3.6.5 Self Service .........................................................................................................26
3.7 Issues and Challenges.................................................................................... 26
3.7.1 Supply Chain Efficiency .......................................................................................27
3.7.2 Smart pricing ......................................................................................................27
3.7.3 Books and Records in smaller businesses ...............................................................27
3.7.4 Shifting demographic trends.................................................................................27
3.8 Outlook ........................................................................................................ 28

4. Indian Retail Industry .............................................................................. 29
4.1 Introduction .................................................................................................. 29
4.2 The Evolution of the Indian Retail Industry........................................................ 30
4.3 Number of Retailers ...................................................................................... 31
4.4 Ways to Categorize Retailers ......................................................................... 33
4.4.1 On the Basis of Target Markets Served ..................................................................33
4.4.2 On the Basis of Products Carried ..........................................................................34
4.4.3 On the Basis of Pricing Strategy............................................................................34
4.4.4 On the Basis of Promotional Focus ........................................................................35
4.4.5 On the Basis of Distribution Method ......................................................................36
4.4.6 On the Basis of Service Level ................................................................................37

1 © Cygnus Business Consulting & Research 2006


4.4.7 On the Basis of Ownership Structure.....................................................................38
4.5 Industry Structure .......................................................................................... 39
4.6 Current Market Scenario................................................................................ 42
4.6.1 Unorganized Retail..............................................................................................43
4.6.2 Organized Retail .................................................................................................43
4.7 Market Segments in Retailing ......................................................................... 46
4.7.1 Food retailing......................................................................................................46
4.7.2 Apparel retailing .................................................................................................46
4.7.3 Household /Consumer durables retailing ..............................................................47
4.7.4 Indian Music and Books Retailing .........................................................................48
4.8 Michael Porter Analysis ................................................................................. 49

5. Role of Indian Consumer In Evoving Retail Industry .................................... 53
5.1 Characteristics of the Indian Consumer Behavior.............................................. 53
5.2 Changing Demographics: Young population with high disposable income......... 54
5.3 Rising income levels....................................................................................... 55
5.4 Consumption Growth now visible ................................................................... 57
5.5 Urban consumer’s shopping basket is changing............................................... 58
5.6 Increasing Awareness of Indian Consumers..................................................... 60
5.7 Changing Trends in the Indian Consumer Behaviour ........................................ 60

6. Factors Underlying Evolution of Modern Retail in India ............................... 62
6.1 Economic development .................................................................................. 62
6.2 Improvements in civic situation ....................................................................... 63
6.3 Changes in consumer needs, attitudes and behaviour ...................................... 63

7. Organised Retail Formats ........................................................................ 64
7.1 Different Retail Formats across the World ........................................................ 64
7.2 Retail Formats in India ................................................................................... 67
7.2.1 Traditional retail formats ......................................................................................67

7.2.2 Modern Retail Formats Existing In India.................................................................69
7.3 Emerging Retailing Format: E-Tailing .............................................................. 71
7.3.1 E-tailing – Why does it stand apart.......................................................................72
7.3.4 Conveniences looked for by consumers in E-tailing.................................................73
7.3.5 The Challenges of E-tailing ...................................................................................74
7.3.6 Issues Concerning Modern Formats/ Organised Retailers .......................................76
7.4 How to Increase the Power of Organised Retail ............................................... 77
7.5 Barriers to implementation ............................................................................. 78

8. Mall Phenomenon: The Possible Implications ............................................. 79
8.1 Issues to Be Addressed By Shopping Malls ...................................................... 79
8.1.1 Competition from unorganised sector – Pricing and Perception ...............................79
8.1.2 Unrealistic Real Estate Pricing ...............................................................................80
8.1.3 Lack of planned facilities ......................................................................................80
8.1.4 Lack of adequate parking facilities ........................................................................81
8.1.5 Fit and Forget Attitude of Mall Developers .............................................................81
8.1.6 Inexperience in Mall Management ........................................................................81
8.1.7 Need of Right type of Architectural Expertise and Design .......................................82
8.1.8 Broker Driven Leasing ..........................................................................................82



8.2 Steps to Be Adopted By Shopping Malls to Ensure Success ............................... 82
8.2.1 Catchment Analysis .............................................................................................82
8.2.2 Right Component Mix ..........................................................................................83

9. Food Retail In India ................................................................................ 84
9.1 Evolution of Organized Food Retailing In India................................................ 84
9.2 Current Market Scenario................................................................................ 85
9.3 Characteristics of Organized Food Retail ........................................................ 87
9.3.1 Region wise Preferences exist among consumers ....................................................87
7.3.2 Regional Players dominate in Food Retail ..............................................................87
9.3.3 Hurdles in going National ....................................................................................88
9.4 Key Driver of Food Retail In India - Integration of Food Industry ........................ 88
9.4.1 Increased government support ..............................................................................89
9.4.2 Industry initiatives ................................................................................................89
9.4.3 Emergence of new players ...................................................................................90
9.5 Major Players - India’s Top Food Retailers....................................................... 90
9.5.1 Food World ........................................................................................................90
9.5.2 Trinethra .............................................................................................................91
9.5.3 Apna Bazaar ......................................................................................................92
9.5.4 Big Bazaar – Pantaloons ......................................................................................92
9.5.5 Margin Free ........................................................................................................92
9.5.6 Subhiksha ...........................................................................................................92
9.5.7 Nilgiris ...............................................................................................................93
9.5.8 MTR ...................................................................................................................93
9.6 Regulatory Issues in Organized Food Retailing ................................................ 94
9.6.1 Government Policy on Food Retailing - India .........................................................94
9.6.2 Food Safety Issues ...............................................................................................94
9.6.3 Food Labelling In India with Special Reference to Codex Guidelines ........................95
9.7 Emerging Trends ........................................................................................... 96
9.7.1 Likely Transformation of the Supply Chain .............................................................96
9.7.2 Changing Supplier Retailer Relationships...............................................................97
9.7.3 Innovations in Transportation Logistics...................................................................98

9.7.4 Developing Social Trends .....................................................................................98
9.7.5 Increasing Impact of Technology...........................................................................99
9.8 Challenges of Organized Food retailing ....................................................... 100
9.9 Outlook of Food Retailing ............................................................................ 100

10. Apparel Retail In India ........................................................................ 102
10.1 Introduction .............................................................................................. 102
10.2 Current Market Scenario............................................................................ 102
10.2.1 Development of India’s branded market ............................................................103
10.2.2 Market segmentation .......................................................................................105
10.2.3 Mens Apparel Market ......................................................................................105
10.2.4 Women Apparel Market ..................................................................................105
10.2.5 Kids/Children Apparel Market .........................................................................106
10.3 Major Players ........................................................................................... 106
10.3.1 Pantaloon Retail (India) Limited.........................................................................106
10.3.2 Shopper’s Stop Limited.....................................................................................110
10.3.3 Trent Limited....................................................................................................112
10.3.4 Madura Garments ...........................................................................................114



10.3.5 Lifestyle International (Pvt) Limited .....................................................................116
10.3.6 Piramyd Retail Limited......................................................................................117
10.3.7 Provogue (India) Limited...................................................................................121
10.3.8 Raymond Apparel Limited ................................................................................125
10.3.9 Ebony Retail Holdings Limited...........................................................................126
10.3.10 Globus .........................................................................................................128
10.4 Recent Trends and Developments................................................................ 129
10.4.1 Emerging large format stores in India................................................................129
10.4.2 Preference for RTW garments ...........................................................................129
10.4.3 Focus on technology to reduce cost and improve efficiency .................................130
10.4.4 Growth of Private Label....................................................................................130
10.5 Outlook .................................................................................................... 130
10.5.1 Apparel exports to grow post quota removal .....................................................130
10.5.2 Implementation of VAT to reduce cost and complexity ........................................131
10.5.3 Huge growth potential .....................................................................................131

11. Other Retail Segments......................................................................... 132
11.1 Health and beauty products retailers........................................................... 132
11.2 Home furniture and household goods retailers............................................. 132
11.3 Durable goods retailers ............................................................................. 132
11.4 Leisure and personal goods retailers ........................................................... 132
11.5 Alternative selling channels ........................................................................ 133

12. Technology ........................................................................................ 134
12.1 Role of Technology in Retail ....................................................................... 134
12.2 Supply Chain Management........................................................................ 134
12.2.1 European Article Numbering............................................................................134
12.2.2 Efficient Consumer Response ............................................................................135
12.3 Logistics Management ............................................................................... 136
12.4 Inventory Management .............................................................................. 137
12.5 Emerging Technologies.............................................................................. 137

12.5.1 CRM...............................................................................................................137
12.5.2 OLAP..............................................................................................................138
12.5.3 Systems Analysis and Program (SAP) ................................................................138
12.5.4 Radio Frequency Identification (RFID) ................................................................138

13. Growth Drivers of Organized Retailing ................................................. 140
13.1 Media Proliferation ................................................................................... 140
13.2 Availability of quality real estate & Mall Management practices.................... 140
13.3 Availability of brands and merchandise ...................................................... 143
13.4 Enhanced Funding Options ........................................................................ 143
13.5 Implementation of VAT to reduce cost and complexity .................................. 143
13.6 Changing Demographic profile .................................................................. 143
13.7 Changing lifestyles .................................................................................... 144
13.8 Exposure to international trends ................................................................. 144
13.8.1 Domestic outbound tourists – raised aspirations .................................................144
13.8.2 Impact of globalization ....................................................................................145
13.8.3 Inbound tourists, shopping ...............................................................................145



14. Critical Success Factors ....................................................................... 146
14.1 Location ................................................................................................... 146
14.2 Merchandise............................................................................................. 147
14.3 Knowledge and Information ....................................................................... 147
14.4 Customer Satisfaction ................................................................................ 147
14.5 Ability to Acquire the Right Products ........................................................... 148
14.6 Product Presentation / Placement ............................................................... 148
14.7 Traffic Building.......................................................................................... 148
14.8 Layout ...................................................................................................... 148
14.9 Keeping Pace with Technology ................................................................... 149

15. Emerging Trends In Indian Retailing ..................................................... 150
15.1 Unorganized retailing is getting organized ................................................. 150
15.2 Increased Focus of Global Players on Sourcing from India............................ 150
15.3 Forward integration / Alternative channels ................................................. 151
15.4 Rapid expansion and format migration ....................................................... 151
15.5 Creative Store Designs............................................................................... 152
15.6 Convenience stores at gas stations .............................................................. 153
15.7 Introduction of In-Flight Retailing by Airlines................................................ 153

16. Legal And Regulatory Information ........................................................ 154
16.1 Regulations and Policies ............................................................................ 154
16.1.1 Shops and Establishments Acts .........................................................................154
16.1.2 In respect of goods/products ............................................................................154
16.1.3 Fiscal Regulations ............................................................................................155
16.1.4 Value Added Tax ............................................................................................155
16.1.5 Employment Related Regulations.......................................................................155
16.1.6 Contract Labour (Regulation and Abolition) Act .................................................155
16.1.7 Foreign Investment Regulations .........................................................................156
16.1.8 Other Regulations............................................................................................156

16.2 Government Support To The Retail Industry ................................................. 157
16.3 FDI in Retail .............................................................................................. 157
16.3.1 Restrictions on FDI ...........................................................................................157
16.3.2 Present Scenario..............................................................................................158
16.3.3 Strategies of international retailers ....................................................................159
16.3.4 FDI in retail – Required or Not? ........................................................................159
16.3.5 Foreign Retailers Eying India ............................................................................163
16.3.6 Case Study: Chinese Retailing .........................................................................164
16.3.7 In-Depth Analysis – Why Fdi Is Good For India .................................................166
16.3.8 Recommendations ...........................................................................................168
16.3.9 Conclusion ......................................................................................................169

17. Issues & Challenges ............................................................................ 170
17.1 No industry status ..................................................................................... 170
17.2 Gaps in the Retail Sector............................................................................ 171
17.3 Limitations due to Land and property Laws .................................................. 172
17.4 Limitations due to stringent Labour laws ...................................................... 172
17.5 Other Regulatory Disadvantages ................................................................ 173



17.6 Lack of basic & secondary infrastructure ..................................................... 174
17.7 Non Availability of Quality Real estate at prime locations............................. 174
17.8 Extensive distribution network..................................................................... 175
17.9 Supply chain issues ................................................................................... 175
17.10 Revenue considerations ........................................................................... 175
17.11 Economies of trade.................................................................................. 176
17.12 Managing channel conflicts ..................................................................... 176
17.13 Non Availability of skilled manpower ....................................................... 177
17.14 Differentiation and Reach ........................................................................ 177
17.15 Growth in non-Metros ............................................................................. 177
17.16 Differences between urban-rural consumers .............................................. 178
17.17 Disadvantages of India as a country ......................................................... 178

18. Future Outlook ................................................................................... 179
18.1 Vision 2010 ............................................................................................. 179
18.1.1 Investment will increase....................................................................................180
18.1.2 Changing Consumer Demographics will affect Retail Sales .................................180
18.1.3 Regional differences will stay............................................................................181
18.1.4 Retailers would adapt more than one format......................................................181
18.1.5 Dual focus on costs and time ............................................................................182
18.1.6 24 hours of retailing ......................................................................................182
18.1.7 Small retailers will coexist.................................................................................182
18.1.8 Supply chain dynamics ....................................................................................183
18.1.9 Internet ...........................................................................................................183

Annexure I. Business Models In India.......................................................... 184
Annexure II: Major Players In Apparel – 2004 - 05 ..................................... 185



LIST OF FIGURES
Figure 1: Organized Vs Traditional Retailing (2004)
Figure 2: Global Retail Sales Vs % Change (2000-2004)
Figure 3: Retail Sales in US (1998-2004)
Figure 4: Retail Sales in UK (1998-2004)
Figure 5: Retail Sales in Germany (1998-2004)
Figure 6: Retail Sales in Japan (1998-2004)
Figure 7: Retail Sales Vs Retail Sales/GDP (2004)
Figure 8: The different phases in growth of organized retail
Figure 9: Fragmented nature of Indian Retail
Figure 10: Retail Market Size 2002
Figure 11: Rural Versus Urban, the difference
Figure 12: Indian Retail Market Distributions
Figure 13: Transformation of the Retail Sector across the world
Figure 14: Percent Contribution of different categories to organized retail
Figure 15: Contribution of food in the total spend in consumers
Figure 16: Growth among different segments in Retail
Figure 17: No. of Consumer durable stores in India
Figure 18: No. of Consumer durable stores in India
Figure 19: No. of Book & Music Stores in India
Figure 20: Porter’s Five Forces Model of Industry Analysis
Figure 21: Changing Age Demographics of India
Figure 22: All India – Distribution of households by income (Rs per annum)
Figure 23: Urban India – Distribution of households by income (Rs per annum)
Figure 24: Private final consumption in India in FY 04
Figure 25: Indian Food Retail Industry – Market Size (2000-2004)
Figure 26: Indian Food Retail Industry – Market Segments Contribution in 2004
Figure 27: Literacy Rate & working women population

Figure 28: Indian Apparel Market size (2000-2004)
Figure 29: Growth of Indian Apparel Market (2000-2004)
Figure 30: Share of Branded Market (2004)
Figure 31:Consumer expenditure in Apparel Segment (1999-2003)
Figure 32: Indian Apparel Market Segmentation
Figure 33:No. of retail outlets (2000-2005)
Figure 34: ECR Model
Figure 35: Evolution of Real Estate in Retail Sector in India
Figure 36: Operational Malls/Shopping Centres as on 31 August 2005
Figure 37: Current and projected mall space by end-2007
Figure 38: Median Age in Years
Figure 39: Evolution of Critical Success Factors in retail
Figure 40: Common Layouts in Supermarkets
Figure 41: Share of Organized Retail in FMCG sales
Figure 42: Benefits to the government
Figure 43: Total wholesale & retail trade in China
Figure 44: Employment in Retailing in China



LIST OF TABLES
Table 1: Top four players in the US by revenue in 2004
Table 2: The top four players in the UK by revenue in 2005
Table 3: The top four players in Germany by revenue in 2004
Table 4: Top four players in the Germany by revenue in 2004
Table 5: GDP Average Annual Growth (2004 – 2008)
Table 6: Some interesting facts on Retail
Table 7: No. of Retail stores in India
Table 8: Organized retail is restricted to the top few cities of the country
Table 9: Market size – Organized Retail (1999 – 2005)
Table 10: Country Profile – India
Table 11: Evolving Consumer expectations
Table 12: Age distribution in India – 2005
Table 13: Distribution among the Consumer Shopping Basket (%)
Table 14: Hot Categories among Consumers in 03-04
Table 15: Foreign Brands are popular in these categories
Table 16: Factors underlying modernization in retailing
Table 17: Retail Formats - Summary Chart
Table 18: Traditional retail formats
Table 19: Evolving Size of Different Retail Formats
Table 20: Modern Retail Formats in India – Summary Chart
Table 21: Critical Success Factors for E- tail
Table 22: Bottlenecks in E-tailing
Table 23: Advantages of E-tailing
Table 24: India Food Retail Market Value
Table 25: Money Spending Priorities across Regions

Table 26: Regional dominance in Food Retail
Table 27: Major Players in Food Retail
Table 28: Product and Services – PRIL
Table 29: The Business Brands - PRIL
Table 30: Upcoming Stores – PRIL
Table 31: Products – Shopper’s stop
Table 32: Services – Shopper’s stop
Table 33: The Business Brands – Shopper’s stop
Table 34: Store Area – Shopper’s stop
Table 35: Upcoming Stores – Shopper’s stop
Table 36: Product mix of Westside store
Table 37: Product mix of Star India Bazaar
Table 38: Gross Margin - Trent
Table 39: Upcoming Stores – Trent
Table 40: Retail outlets - Lifestyle
Table 41: The Business Brands - Piramyd
Table 42: Private Labels – Piramyd
Table 43: Retail outlets - Ebony



Table 44: Current development of malls in the Tier 1 & Tier 2 Cities
Table 45: India Real State Development by 2006-07
Table 46: Loyalty programmes in Retail
Table 47: Formats adopted by key players
Table 48: New Formats being experimented currently
Table 49: Initiatives taken by Government of India for Indian Retail Industry
Table 50: State of Organized Retailing in South-East Asian Countries
Table 51: International Retailers with presence in India
Table 52: Case in Point - Food World
Table 53: International Retailers Eying India
Table 54: Development of Organized Retail Formats in China
Table 55: Comparison between China and India in terms of International Players’ Outlets
Table 56: Benefits and Impact on the Country

LIST OF EXHIBITS
Exhibit 1: The key issues faced by global retailers
Exhibit 2: Key forecasts on Global Retailing
Exhibit 3: Classification of Retailers based on target market served
Exhibit 4: Classification based on products carried
Exhibit 5: Classification based on pricing strategy
Exhibit 6: Classification based on promotional selling focus
Exhibit 7: Classification based on Distribution Method
Exhibit 8: Classification based on the basis of service level
Exhibit 9: Classification based on the basis of ownership structure
Exhibit 10: Nature of Indian Retail Industry
Exhibit 11: Implications of economic boom
Exhibit 12: Concerns on growth of Retail

Exhibit 13: Things to look for in E-tailing
Exhibit 14: Factors Influencing E-tailing
Exhibit 15: Two primary cost-related forces that drive profitability in the eWorld
Exhibit 16: Challenges before modern formats
Exhibit 17: Shops closed due to inability to cope with the commercial stress
Exhibit 18: Factors adding to mall stress
Exhibit 19: Pace of Organized Retailing hampered by the following factors
Exhibit 20: Food consumption evolutionary pattern
Exhibit 21: Retail Models in India: Current & Emerging
Exhibit 22: Hurdles in going National
Exhibit 23: Fiscal relief and incentives by Government
Exhibit 24: Industry Initiative
Exhibit 25: Limitations due to Laws and regulations on Retailing
Exhibit 26: Emerging Technologies
Exhibit 27: Obstructions in path of organized Food Retailing
Exhibit 28: Growth drivers for apparel retail sector
Exhibit 29: The Indian apparel market is classified into two main categories
Exhibit 31: Pantaloon Retail (India) limited



Exhibit 32: Shopper’s Stop
Exhibit 33: Trent limited
Exhibit 34: Madura Garments
Exhibit 35: Lifestyle International (Pvt) Limited
Exhibit 36: Piramyd Retail Limited
Exhibit 37: Provogue (India) Limited
Exhibit 38: Raymond Apparel limited
Exhibit 39: Ebony Retail holdings limited
Exhibit 40: Globus
Exhibit 41: Increasing demand for white shirts
Exhibit 42: Westside was the first to recognize the advantage of private labels in 2004
Exhibit 43: Key factors that will drive growth of organized retailing
Exhibit 44: Technology affects top line performance of retail industry through
Exhibit 45: ECR
Exhibit 46: Trends that will shape the future of IT in the area of logistics
Exhibit 47: An efficient ERP system helps the retailer in
Exhibit 48: RFID applications
Exhibit 49: Benefits of implementing SAP
Exhibit 50: Benefits by adopting RFID
Exhibit 51: Latest technologies in Retail
Exhibit 52: Case in Point – MusicWorld
Exhibit 53: Shop & Establishments Acts
Exhibit 54: Local & Municipal Regulations
Exhibit 56: Benefits to Retail sector due to industry status
Exhibit 57: Gaps in the Retail Sector
Exhibit 58: Limitations due to Land and property Laws
Exhibit 59: Limitations due to stringent Labour laws


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