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IMPROVING THROUGH CRITICISM BY BUILDING CONFIDENCE
1. IMPROVEMENT THROUGH
CRITICISM, GIVING AND
RECEIVING
Kyle Kendall
I love the idea that work over time will give tremendous results.
Through criticism everyone can improve; that is, if it is taken and given
the right way. In my research paper I go through a few pieces of
research about criticism. They helped me understand how and when to
give criticism and how to receive criticism.
2. FIRST STUDY PROCEEDURE
This study showed that confidence influences the way we receive
criticism. The more confident, the better criticism was taken.
They took a group of 20-23 year olds and had them take a pre-
test, put them through training, and take a post test directly
afterwords. They also had them take a one year post test and
evaluated the results.
They had a control group with which the training did not happen.
The tests measured the participants self esteem when giving and
receiving criticism, and Fear of Negative Evaluation.
Piccinin, McCarrey, et. Al.
3. FIRST STUDY RESULTS
The difference between the pre tests and the post tests of the
control group and the group that went through the training weren’t
that much different. Both groups improved. The researchers
attributed this to test familiarity.
The big difference was the one-year-later post test. Those who
took the training had far better scores for their Fear of Negative
Evaluation and self esteem giving and receiving criticism.
Piccinin, McCarrey, et. Al.
4. SECOND STUDY
Seevers, Rowe, et al.
Tests were done in a classroom setting.
They gave positive or negative feedback in a public or private
setting and measured the results.
Public and private positive feedback decreased motivation.
Public and private negative feedback increased motivation.
Researchers believe that this is so because the students wouldn’t
allocate as much time to that class if they felt that they were
ahead in the class (receiving positive feedback).
5. THIRD STUDY
One group of native English speakers and one of non-native
English speakers.
Both groups were given a test about how they would criticize and
how they would receive criticism.
The non-native speakers used much less biting words. The
native speakers used stronger words.
Both received criticism better if the one giving the criticism was
confident.
Seevers, Rowe, et al.
6. SYNTHESIS
The biggest thing I learned from this group of research papers is
that I need to have confidence in giving and receiving criticism. I
still have to walk a fine line between giving negative and positive
feedback. I did learn that positive feedback doesn’t always
motivate and vice versa. To continue the research I may want to
look more into how to balance the line between positive and
negative feedback.
7. BIBLIOGRAPHY
Piccinin, Serge, McCarrey, Michael, Wellburn, Ken, Chislett, Lise,
Bourgon, Guy, Scott, Janine, (1990). Short versus Long Term
Gains of a Cognitive-Behavioral Social Skills Program Targeting
the Giving and Receiving of Criticism, Current Psychology.
Winter90/Winter91, Vol. 9 Issue 4, p385. 12p. 4 Graphs.
Nguyen, Thi Thuy Minh. (2012). An exploratory study of criticism
realization strategies used by NS and NS of New Zealand
English, Multilingua . 2013, Vol. 32 Issue 6, p103-130. 28p. 4
Charts.
Seevers, Matthew T., Rowe, William J., Skinner, Steven J..
(2013). Praise in Public, Criticize in Private? An Assessment of
Performance Feedback Transparency in a Classroom Setting.
Marketing Education Review. Summer2014, Vol. 24 Issue 2, p85-
100. 16p.