No one has been using your employee portal and now you've been tasked with rebuilding it for success. Looking at this project you realize that you don't have sufficient time, budget or resources to deliver the portal successful. Are you wondering what you can do to convince more executives for more budget? Or perhaps, you'd like to be creative with what you have and still exceed expectations? If you've answered yes to both questions, this session is for you.  In this session, we'll go together on this journey on delivering a successful project. I'll be sharing some of my best practices from the field.  In this session, you will learn...  1. Change Management Best Practices 2. Social Collaboration 3. Training and Adoption Strategies 4. Requirement Gathering

1. Lessons Learned from Designing Award Winning Portals
In this session, we'll go together on this journey on delivering a successful project. I'll
be sharing some of my best practices from the field.
Presented by Kanwal Khipple (@kkhipple)
#SPSHNL
SharePoint Saturday Friday
Honolulu 2018

2. WHAT IS A DIGITAL WORKPLACE?
Important to understand that a Digital Workplace is how people work today with technology
driven change

3. Rolling out #office365 does not mean you have a digital
workplace

4. YOU ARE THE CENTER OF YOUR DIGITAL WORKPLACE
Being able to work the way you want and making the transition between services seamless

5. SPEAKER | AUTHOR | SUPER GOOD LOOKING
KANWAL KHIPPLE, CEO
@kkhipple
bit.ly/linkedinkk
2014 2015

6. DIGITAL WORKPLACE
PRACTICAL TIPS
CULTURE
What we are going to cover today

7. DIGITAL WORKPLACE
PRACTICAL TIPS
CULTURE
What we are going to cover today

8. Empower employees to be productive and engage with
their peers through an integrated digital workplace
experience
DEFINE A VISION
For your organization, define what your digital workplace means to your employees

9. Services
YOUR DIGITAL WORKPLACE
Contains all the services, tools and integration that make your day-to-day easier
Integrations
Tools

10. OFFICE 365 ROADMAP
Microsoft continues to innovate with Office 365 https://roadmap.office.com

11. COMMUNICATION
COLLABORATIONPRODUCTIVITY
Groups Teams
YOUR ROLE AS A PRODUCT MANAGER
You managing a product not a set of projects
• TIP follow the office 365 roadmap
(roadmap.office.com)
• TIP follow the techcommunity
(https://techcommunity.microsoft.com
)
• TIP major release every 2 years
• TIP 4 minor releases every year
• TIP build a visual roadmap of product
features

12. PRODUCT ROADMAP
As we unearth requests, we will align them based on priority and business value
CORE
COMPONENTS
CONTENTS
2018 Q1 Q2 Q3 Q4
R1 R2
OFFICE 365
BETA PILOT
TOP NAVIGATION
SOLUTION FRAMEWORK
INFORMATION ARCHITECTURE
OOTB BRANDING RESPONSIVE DESIGN
INFORMATION ARCHITECTURE
PAGE LAYOUTSHOME PAGE
TOP NAVIGATION
FOOTER
HERO SLIDER
EMPLOYEE SPOTLIGHT
STAFF DIRECTORY
RESPONSIVE DESIGN
SPOTLIGHT PAGES
SITE DESIGNS HUB SITES PAGE TEMPLATES? ???

13. Give you guidance and recommendations to successfully measure & share
the business impact and value of Office 365 http://Office365Metrics.com
DOWNLOAD TO MEASURE
BUSINESS IMPACT & ROI OF
OFFICE 365 WHITEPAPER

14. Give you guidance and recommendations to successfully plan and
implement an Office 365 Intranet http://office365intranets.com
DOWNLOAD INTRANETS WITH
OFFICE 365 WHITEPAPER!

15. DIGITAL WORKPLACE
PRACTICAL TIPS
CULTURE
What we are going to cover today

16. OFFICE 365 APP LAUNCHER
• TIP leverage Office 365 App
Launcher rather than building your
own
• TIP schedule and record training
to guide users how to personalize
applications
• TIP add organization approved
applications and make them
available in users app launcher
• TIP educate users that they can
easily access confidential
documents that can be confident
Enabling users to leverage Office 365-based, 3rd party and in-house applications

17. OFFICE 365 SUITE BAR
TIP educate users that Office 365
and SharePoint labels are there to
communicate what applications
they are using.
TIP configure Office 365 logo to
direct users to the intranet no
matter where they are
TIP leverage Settings menu to
enable configuration for your
custom applications instead of
building another settings menu
Global navigation that provides access to key applications, settings and user profile

18. MICROSOFT POWERAPPS
TIP leverage PowerApps for small
tasks
TIP replace InfoPath forms with
PowerApps
TIP keep PowerApps simple
Simplify business process requests

19. MICROSOFT FLOW
TIP automate simple and
complex workflows
TIP leverage to integrate with
applications
Automate your life

20. YAMMER
TIP create groups based on
specific topics or use cases
TIP dedicate community
managers
TIP encourage lessons learned
are shared with perspective teams
Bring your own drink to the water coolor 

21. MICROSOFT TEAMS
TIP use General channel for
onboarding and guiding new
members
TIP try to facilitate one Subject
per Conversation thread to keep
everyone focused
TIP create channels that for
broader team goals rather then a
specific topic
TIP create tabs to connect and
streamline experience for users
Your productivity portal

22. SHAREPOINT MOBILE APP
TIP unable to customize the
brand
TIP extensibility is not yet
availability
Your mobile experience when you can not be mobile

23. It goes into much greater depth and can be found at
WhenToUseWhat.com
DOWNLOAD THE WHEN TO USE
WHAT IN OFFICE 365 ENTERPRISE
USER GUIDANCE WHITEPAPER!
Microsoft Teams Enterprise
Guidance coming soon

24. TEAM SITES
TIP encourage others to share
knowledge sharing they have
learned from peers
TIP create pages for focused
topics rather than creating sub
sites
Working together towards a goal

25. COMMUNICATION SITES
TIP make the objective clear to
inform in an open community so
it inspires future leaders
TIP encourage creative content
contributions
TIP have community leaders
guide contributors with content
and image tips
TIP recognize contributors and
inspire new contributors monthly
Engaging with like-minded community members

26. HUB SITES
TIP use hub sites when team sites
are similar
TIP review team site ownership
as they can connect to any hub
TIP search, branding and
navigation are common
Bringing teams together

27. ARCHITECTURE
How your sites are organized changes going forward
TIP classic publishing still has a place
for your custom portals
TIP modern sites (communication,
teams) are really improving but
customization is limited
TIP flat hierarchy directly simplifies
and impacts governance

28. BRANDING
TIP keep customizations minimal
to colors (CSS-driven)
TIP leverage Site Designs to
apply font color & background
color
TIP no need to build a custom
master page
TIP works well for team sites
Bringing some character to your team sites

29. CREATIVE DESIGN
TIP leverage modern SharePoint UX
rather than build custom
TIP leverage Site Designs to apply font
color & background color
TIP limit custom fonts to Headings
TIP no need to build a custom master
page
TIP leverage for your intranet
Bringing your brand to life

30. Give you guidance and recommendations to improve external sharing and
collaboration http://office365extranets.com
DOWNLOAD TO OFFICE 365
EXTERNAL SHARING
WHITEPAPER

31. DIGITAL WORKPLACE
PRACTICAL TIPS
CULTURE
What we are going to cover today

32. WHY CULTURE
Iterative and just in time approach to adoption

33. OUR USERS, OUR EXPERIENCE
Understanding needs from our users perspective guides our priorities
Theodore,
Connector
Kyle,
Collaborator
Judy,
Consumer
Eva,
Contributor
John,
Communicator

34. It would be great to find content easily over the Intranet
using search and be able to access work related
documents and materials while I am out of the office
GOALS
Create work related documents
efficiently with reference to existing
documents and templates.
EXPECTATIONS
Consolidate personalized
mechanism to find relevant
content. Personalized
communication/notifications.
FRUSTRATIONS
Difficult to sift through search
results / documents to find the
relevant documents, and lack of
communication relevance to his
work.
“
KEY CHARACTERISTICS
Age
Occupation
Education
Family
Location
41
Field Employee
Bachelor’s Degree
Married
Canada
FUTURE STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
CURRENT STATE
OUTLOOK
SHAREPOINT
ONEDRIVE
TEAMS
YAMMER
Judy
Consumer Persona
Straight Focused independent
ATTRIBUTES
TECHNICAL PROWESS
TECH. AVOIDANCE
ONLINE EXPERIENCE
SOCIAL
DRIVE
TOUCH POINT CHANNELS
Phone Website
Speech Chat
Mobile App
Goal Oriented

35. ADOPTION CAMPAIGN
Map out adoption needs in a clear plan
TIP capture all user-drive
adoption requests
TIP create CoE to store all
material
TIP dedicate one adoption lead
per 2500 employees
TIP schedule frequent check-ins
TIP measure, test and repeat
MAR 2018 APR 2018 MAY 201

36. Give you guidance and recommendations to successfully plan and improve
Office 365 adoption http://Office365Campaigns.com
DOWNLOAD DRIVING
OFFICE 365 ADOPTION
WHITEPAPER

37. DIGITAL WORKPLACE
PRACTICAL TIPS
CULTURE
Where do we go from here?

38. Mahalo for your support!

39. Thank You!
Organizers, Sponsors and You for making this possible.
50+ SharePoint Presentations @ Slideshare.Net/kkhipple
When to Use What Whitepaper @ WhentoUseWhat.com
Intranets w/ Office 365 Whitepaper @ Office365Intranets.com
External Sharing w/ Office 365 Whitepaper @ Office365Extranets.com
and more!
Message Me On LinkedIn or Email Kanwal@Khipple.com
My twitter handle is @kkhipple and I work at
SPEAKER | AUTHOR | SUPER GOOD LOOKING