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 www.k4health.org,[object Object],Improving Malawi’s Health Through Improved Knowledge Management,[object Object]
1. Purpose of Assessing this KM Initiative,[object Object],Malawi was one of six countries initially selected to conduct Knowledge Management Needs Assessments (KMNAs), for the purpose of designing country-based KM programs.,[object Object],Two central questions behind this demonstration project are:,[object Object],Can improved knowledge management lead to improved health outcomes?,[object Object],Is there a country “model” that can help improve knowledge exchange at various levels of the health system?,[object Object]
2. Logic Model and Project Design ,[object Object],Based on an initial Needs Assessment, we designed interventions at 3 levels of the health system:,[object Object],[object Object]
District Level: Establish District Learning Centers in 2 Districts, with print and online resources, mobile hubs, and training
Community level: Provide phones, airtime, and training to establish a CHW mobile network,[object Object]
4. Baseline Survey – Methods & Findings,[object Object],Used both qualitative and quantitative methods: ,[object Object],Focus group discussions and key informant interviews with HSAs and CBDAs, ,[object Object],A review of the SMS statistics from the hub,[object Object],Structured questionnaires in both districts plus the control district of Kisungu,[object Object],The study aimed to answer two key questions:,[object Object],Has the pilot SMS network increased technical exchange between frontline health workers and their district teams?,[object Object],To what extent has the pretest SMS network in Salima and Nkotakota improved the ability of frontline health workers to provide quality services and care?,[object Object],High-level findings:,[object Object],SMS service is cost cutting, convenient, and allows quick communication. ,[object Object],Timely information exchange between the district and community levels can directly affect the quality of care clients receive.,[object Object]

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Improving Malawi’s Health Through Knowledge Management

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  • 4. District Level: Establish District Learning Centers in 2 Districts, with print and online resources, mobile hubs, and training
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