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Harvey Nash/KPMG
CIO Survey 2016
June 2016
2
The largest IT leadership survey in the world
Almost
3,400
respondents
18 years
of history
From 82
countries
With over
$...
Key findings
Here we provide a high level
overview of the key findings from this
year’s survey.
Come along to one of our CIO
events aro...
Harvey Nash / KPMG CIO Survey 2016
6
IT budgets are
increasing for 45% of
CIOs, but investment is
shifting towards digital
and cloud-based
solutions.
IT budg...
7
CIO priorities are changing
Traditional priorities are
declining in
importance.
The priorities that have
either grown or...
CIO influence reaches new peak
34%
Report to CEO
(Jump of 10% from last year,
Highest in survey history)
67%
Expect influe...
What’s keeping CIOs awake at night?
#1 CYBER SECURITY
#2 SKILLS SHORTAGE
#3 PROJECT SUCCESS
#4 BEING AGILE, BEING DIGITAL
...
The Creative CIO
New relationships
New priorities
New profile
We are seeing seismic changes in the
priorities and the prof...
The fourth Industrial Revolution is here. The CIO role needs to evolve to focus on
collaboration, not control. The ‘Creati...
In the past, the IT organization was like a water company; a natural monopoly strictly
plumbed into, and in control of, ev...
Is it any wonder therefore that 84%
of CIOs are happy?
The future is exciting and the
opportunities for IT leaders are the...
Come along to one of our CIO
events around the world, to
find out more.
Register for an event, or
request the full report ...
The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG
International.
Produc...
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Harvey Nash / KPMG CIO Survey 2016 – Overview of Key Findings

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A high level summary of the key findings from the Harvey Nash / KPMG CIO Survey 2016

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Harvey Nash / KPMG CIO Survey 2016 – Overview of Key Findings

  1. 1. Harvey Nash/KPMG CIO Survey 2016 June 2016
  2. 2. 2 The largest IT leadership survey in the world Almost 3,400 respondents 18 years of history From 82 countries With over $200bn IT budget spend This year with additional Insight from MIT
  3. 3. Key findings
  4. 4. Here we provide a high level overview of the key findings from this year’s survey. Come along to one of our CIO events around the world to hear the in-depth results and a panel debate discussing the findings. Register for an event, or request the full report at: www.hnkpmgciosurvey.com
  5. 5. Harvey Nash / KPMG CIO Survey 2016
  6. 6. 6 IT budgets are increasing for 45% of CIOs, but investment is shifting towards digital and cloud-based solutions. IT budgets are increasing 43% 47% 42% 36% 25% 28% 39% 43% 42% 46% 44% 45% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Source: Harvey Nash/KPMG CIO Survey 2016 IT leaders reporting budget increases in last 12 months
  7. 7. 7 CIO priorities are changing Traditional priorities are declining in importance. The priorities that have either grown or become more prominent in our league table are all outward facing: — Better engagement with customers — Revenue growth — Improving business processes. 2016 2015 2014 2013 Change since 2013 Increasing operational efficiencies 57% 61% 63% 68% -16% Improving business processes 56% 58% 60% 60% -7% Delivering consistent and stable IT performance to the business 51% 57% 59% 70% -27% Saving costs 50% 54% 57% 71% -30% Delivering business intelligence/analytics 44% 47% 41% 48% -8% Enabling business change 44% 48% 51% 53% -17% Developing innovative new products and services 41% 41% 41% 51% -20% Cyber security 41% New in 2016 Driving revenue growth 40% 42% 45% 42% -5% Better engagement with customers/prospects 38% 38% 36% 33% 15% Managing operational risk and compliance 36% 39% 40% 41% -12% Improving time to market 26% 30% 29% 31% -16% Improving the success rate of projects 26% 29% 30% 36% -28% Outperforming competitors with new business models 23% 24% 23% 26% -11% Enabling mobile commerce 19% 22% 24% 33% -42% Driving synergies from mergers & acquisitions 12% 15% 17% 17% -29% Investing in social media platforms 7% 9% 10% N/A -30% Reputation management via social media technology 7% 9% 8% 14% -50% Achieving sustainable/green IT 7% 8% 9% 9% -22% Source: Harvey Nash / KPMG CIO Survey 2016 What are the main issues your board is looking for IT to address?
  8. 8. CIO influence reaches new peak 34% Report to CEO (Jump of 10% from last year, Highest in survey history) 67% Expect influence to continue to grow 57% Sit on Exec Board (Highest in survey history)
  9. 9. What’s keeping CIOs awake at night? #1 CYBER SECURITY #2 SKILLS SHORTAGE #3 PROJECT SUCCESS #4 BEING AGILE, BEING DIGITAL 4 key challenges
  10. 10. The Creative CIO New relationships New priorities New profile We are seeing seismic changes in the priorities and the profile of the CIO. New technologies, new relationships within the business and even new business models are all requiring the CIO to shift away from an ‘operational’ mind-set to a ‘creative’ mind-set.
  11. 11. The fourth Industrial Revolution is here. The CIO role needs to evolve to focus on collaboration, not control. The ‘Creative CIO’ will not only be a technology strategist but also a business strategist and innovator. He or she will be working to broaden relationships across the organisation and externally. A fusion of technologies that is blurring the lines between the physical, digital, and biological spheres. Note: (a) The Fourth Industrial Revolution Source: Klaus Schwab, Founder and Executive Chairman, World Economic Forum (2016)
  12. 12. In the past, the IT organization was like a water company; a natural monopoly strictly plumbed into, and in control of, everything we did. Today much of what IT does might be better described as a ‘watering hole’; a place that attracts, unites and gives fuel to often quite disparate groups of people who are there by choice, not compulsion.
  13. 13. Is it any wonder therefore that 84% of CIOs are happy? The future is exciting and the opportunities for IT leaders are there to be taken …
  14. 14. Come along to one of our CIO events around the world, to find out more. Register for an event, or request the full report at: www.hnkpmgciosurvey.com Lisa Heneghan Global Head of CIO Advisory KPMG in the UK https://twitter.com/LHeneghanCIOA Marc Snyder Managing Director, Head of CIO Advisory Centre of Excellence KPMG in the US https://twitter.com/snydermarc
  15. 15. The KPMG name, logo and “cutting through complexity” are registered trademarks or trademarks of KPMG International. Produced by Create Graphics UK — CRT059233 The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation © 2016 KPMG International Cooperative (“KPMG International”), a Swiss entity. Member firms of the KPMG network of independent firms are affiliated with KPMG International. KPMG International provides no client services. No member firm has any authority to obligate or bind KPMG International or any other member firm third parties, nor does KPMG International have any such authority to obligate or bind any member firm. All rights reserved.

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