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How to Teach What You
     Don't Know
                Kristine Kenney, MLIS
 Information Services Manager, Palatine Public Library
            kkenney@palatinelibrary.org
“To begin with the end in mind
means to start with a clear
understanding of your destination. It
means to know where you’re
going...so that the steps you take are
always in the right direction.”

Stephen Covey
The Seven Habits of Highly Effective People
How do you do that?
Gather Information

      What types of questions are people asking?

                   What is important to know?

What concepts are hardest for you to understand?
“If you don’t know where you’re
 going, you’ll get there every
 time!”
What is worth understanding?
     Where do I find the information?
                      Where do I begin?
BOOKS
BOOKS
WEBSITES
WEBSITES
VIDEOS
VIDEOS
eBooks and Online Training
eBooks and Online Training

    Individual annual
  subscription $250/yr




                        Individual annual
                     subscription $472.89/yr
Know your objectives

        Stay organized

   Keep focused
Organize as you Learn
“First comes thought; then
organization of that thought,
into ideas and plans; then
transformation of those plans
into reality.”

Napolean Hill
But I’m freaking out!
Spend Time on What you Do Know
Build your credibility
Reduce your anxiety
?
Allow time for questions
But I don’t want them
  to ask questions!
“Questions focus our thinking.”

Charles Connolly
You know more than you think



 You can always find the answer later



Let other students answer the question
But I don’t have time to
       do all this!
Ask others for ...
           advice
         assistance
           input
            help
“Successful people are always
looking for opportunities to
help others.”

Brian Tracy
Don’t reinvent
Consider a lecture
rather than a hands-on class
...just remember your objectives.
Consider inviting a guest speaker
They deliver expertise in their field
They offer variety to patrons
They give you a break from having
to teach something you don’t know.
They provide a way for you to partner
  with businesses in your community.
Is a class really necessary?
What about a webinar?

             What about a handout?

What about self study?
Whatever you choose..
in the end...


Audience   Research   Ideas   Organize   Help   Create   Practice
notes available online
  http://goo.gl/CZt2h

handout available online
   http://goo.gl/N06HE

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How to teach what you don't know

Editor's Notes

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  5. What is LinkedIn vs. How do I find a job using LinkedIn?\n\nDifficult concept: Facebook privacy settings\n
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  15. apple.com for itunes\n
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  23. Notetaking\nMind Mapping\nDoodling\nPost-its\n
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  30. Chances are you learned a lot from your research and you will be able to answer most of the questions\nLet students know you will be happy to get back to them with an answer\nLet other students answer the questions\n
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  34. As a matter of fact, I was asked to do two presentations at On The Front Lines. I asked a friend to help me out by partnering with me on my other presentation. We used Google Docs - presentations to share our slides, etc. \n
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  36. See what other libraries are doing. Get copies newsletters to see what libraries are offering. Ask for their handouts. Check library websites. Many will post their handouts online.\n
  37. lab: step-by-step; takes longer to get concepts covered; can be 2 hours long\nlecture: based on principles; can move more quickly; informal; can be an hour long\n
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  39. Morningstar\ntry contacting vendors directly you never know if they'll say yes unless you ask.\nApple Store\nMany vendors will come out to the library to do a class while others will set up online webinars for staff and patrons\n\nPartner with local experts. We are partnering with Harper College and their Professional Development Center. They offer classes on LinkedIn and will come to the library \n
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  48. self study\nhandouts\nweb 2.0/ 12 steps to 2.0\n\n
  49. Web 2.0 \n
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  51. Web 2.0 \n
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