The Authentic Leadership Program is composed of four unique two-day modules. Each module is underpinned by our Authentic Leadership principles, and aligned with the leadership education framework of Leading Self, Leading Others, Leading Teams, and Leading Cultural Change.

1. v
T h e A u t h e n t i c L e a d e r s h i p P r o g r a m
We direct our energy towards our objectives, towards our
customers, towards achieving the organisation’s vision and
strategic objectives. People for Success’ Authentic Leadership
Program supports managers by providing the practical tools,
capabilities, and the inspiration necessary to build agile, high-
performance teams. By doing this, we help organisations
gain competitive advantage in an environment where market
forces are ever-changing and great leadership is essential.
Authentic Leaders continually work on
deepening their self-awareness. This
builds trust with their people and inspires
them to give their best.
Authentic Leaders look after themselves,
their team and organisation by striking
a healthy balance between self-interest
and the common good.
When we are led by authentic
leaders we bring our whole
selves to work.
Self-Awareness
Stay Balanced
The Authentic Leadership Program has the
potential to align your organisation’s culture
with your vision and strategic objectives. The
program has therefore been designed for all
levels of leadership. Opening the program
to all leaders creates an internal leadership
community that shares a common language
and encourages accountability for behaviours
and results.
The Authentic Leadership program is
customisable to your company values,
leadership behaviours, industry, managers’
experience, budget, operational hours, and
other specific requirements. It is ideal, but
not essential, for managers to attend each
module. Modules can be delivered on their
own and tailored to suit your needs.
The Authentic Leadership Program is composed of four unique two-day modules. Each
module is underpinned by our Authentic Leadership principles, and aligned with the leadership
education framework of Leading Self, Leading Others, Leading Teams, and Leading Cultural
Change. The program is designed to run one module every six to eight weeks with the option
of being supported by executive coaching and work assignments from our online portal. The
program is further supported by well researched and flexible methodology.
Target Audience Flexible And Customised
Approach
Four Inspiring Leadership Modules Authentic Leadership
Principles
Authentic Leaders invest time envisioning
and planning for a future that captures
the hearts and minds of their people.
Vision and Strategy Driven
Authentic Leaders focus their people on
the goals of the organisation with clear,
conscious communication.
Communicate with Clarity
Authentic Leaders don’t have a need to
be the greatest at everything. They strive
to bring out greatness in their people.
Authentic Leaders develop resilience and
courage to execute their strategy, even
when the going gets tough.
Empower People
“Who you are as a leader—the values you embrace, and the beliefs you
hold— is automatically transmitted to the group through your words,
behaviours and actions. This is why organisational transformation
begins with the personal transformation of the leaders. If the leaders
don’t change, the culture won’t change.”
-Richard Barrett, Barrett Values Centre
Commit to Action

2. The Authentic Leadership Program
Leading self Leading others Leading teams Leading
change
Module 1
Leading with
Emotional
Intelligence
2 Days 2 Days 2 Days 2 Days
Module 2
Communicating
and Coaching
for Performance
Module 3
High
Performance
Teams
Module 4
Leading
Organisational
Change
This program
helps managers
This program
helps managers
This program
helps managers
This program
helps managers
Understand others’
perceptions through a
360° Assessment Tool.
Clarify values, beliefs,
strengths, preferences,
and limitations.
Control stress and
anxiety through
mindfulness techniques.
Take responsibility for
emotions, behaviour,
decisions, and results.
Consider other’s
perspectives to build
strong relationships and
influence behavioural
change.
Build a personal vision
and align thought,
behaviour and action
to it.
Identify and reduce fear-
based behaviour and
decision-making.
Use the eight-step
performance
improvement model.
Maintain the
motivation of top
performers through
focused coaching
conversations.
Focus one-on-one
meetings utilising
the GROW coaching
methodology.
Experience the value of
a one-on-one coaching
session with another
manager.
Build facilitiation skills
to help teams avoid,
manage, and work
through conflict.
Empower your team to
be accountable for their
decisions and actions.
Assess your teams’
development stage
and develop a plan to
build high-performance
teamwork.
Understand the impact
that change has on
the team and how to
reduce fear.that can
undermine change.
Develop a
comprehensive cultural
transformation and
communication change
plan.
Hold meetings that
maximise team
member participation
and focus on achieving
clear objectives. Explore the stages
of cultural alignment
and the leadership
styles required for a
successful transition.
Frame conversations to
communicate meaning.
Define the values and
behaviours that
align with your team
objectives.
Align personal vision
and values with the
organisation’s vision
and values.
Become an assertive
and respectful
communicator.
Lead a team to focus
on clearly defined
objectives.
Explore the forces
that exert pressure
on the organisation to
change and understand
the impact of these
pressures on your
culture.
Leadership Coaching
Work Assignments
Six to eight months
“26% average performance improvement for managers employing more
facilitating and less inhibiting approaches.”
-Human Synergistics 2014
Leadership Coaching
Work Assignments
Leadership Coaching
Work Assignments

3. Additional Leadership Modules
Embedding Authentic Leadership
in your Culture
Executive Leadership Coaching
Assessment Tools
Authentic Leadership Online Portal
In addition to the four Authentic Leadership modules, we
offer programs for leaders on:
“TheAuthenticLeadershipProgramembedsleadershipdevelopmentinrealwork;exploringthebeliefs,values,andattitudes
thatunderpinbehaviour.Webelieveintheimportanceofmeasuringtheimpactofimprovementsonthebusinessovertime.”
-KristynHaywood,FoundingDirector,PeopleforSuccess
We are passionate about embedding the learnings from The
Authentic LeadershipPrograminyourculture.Weencouragethis
throughourLeadershipOnlinePortalandExecutiveCoaching.
TheAuthenticLeadershipOnlinePortalistheperfecttooltotranslate
learningfromthetrainingroomtoauthenticleadershipbehaviours
intheworkplace.Betweeneachmoduleoftheprogram,managers
are encouraged to visit the online portal to complete practical
leadership activities, access leadership tools, watch informative
videos,andreadinspirationalarticles.
We use a combination of self and 360° leadership assessments
such as The Leadership Development Report, from the Barrett
Values Centre, and the Leadership Impact Report, from Human
Synergistics. The rich data from these reports assists managers to
becomemoreconsciousofhowtheirvalues,beliefs,thinkingstyles,
preferences,andemotionsresultintheirthinkingandbehaviour.
ApproximatelythreemonthsafterthecompletionofTheAuthentic
Leadership Program, the participants’ thinking and leadership
behavioursarere-measuredusingthe360°leadershipassessment.
Thiscapturestheextentofdevelopmentandthepositiveimpacton
theorganisation’sculture,leadershipstyle,andstrategicobjectives.
The Authentic Leadership Program includes the option of
utilising executive coaching services. Coaching speeds up the
learning process with honest feedback and expert support
in a safe and confidential environment. With the use of 360°
assessment tools, managers become conscious of their
limiting behaviours whilst building upon their strengths.
PRESCRIPTIVE
LEADERSHIP STRATEGIES
“Improving employee involvement leads to a more constructive
culture and a 35% average improvement in performance.”
-Human Synergistics 2014
Presenting to Senior Executives.
Utilising deBono’s Six Thinking Hats Methodology to
inspire creativity and innovation.
Holding Positive Performance Appraisal Discussions.
Successfully Leading Across Cultures.
The Authentic Leadership Program

4. Kristyn Haywood
Founding Director
Our Vision
A b o u t P e o p l e S u c c e s s
Our Values
Our Mission
Is to live in a world where the focus of organisations is on their values
and on cultivating strong relationships with all stakeholders to capture
their diverse creativity and turn it into continuous cycles of innovation
that delivers sustainable growth.
Toprovideuniqueyetchallengingexpertisetoexecutivesandseniorleaders
wanting to stay ahead of their game by developing 21st century cultures.
Cultures focused on values, continuous innovation, speed delivery of
productsandservicesthatdelightcustomers.
Customer Collaboration—We work together to co-design
culture and leadership programs that address our clients’
unique objectives.
KRISTYN HAYWOOD
Kristyn has been developing leaders and top teams
for over twenty years. With a deep understanding of
the link between values-driven, conscious cultures,
authentic leadership capability, and strong revenue
growth, Kristyn and her team of consultants work
with leaders, from their deepest structures, to help
align their values, beliefs, and mindsets with their
behaviour to achieve sustainable change.
“KristynhasassistedmyselfandDowneronanumberofbusinessrealignment
projects, including the difficult leadership problem of rebuilding a fractured
relationship within an alliance team. Kristyn’s customised programs helped
us turn around the team’s behaviours, with the team refocused on delivery of
common goals. Furthermore, Kristyn’s coaching and advice have assisted me
personally as I navigate through the leadership pipeline.”
Peter Munro, Operations Manager
West at Onsite Rental Group
“ I have had the pleasure of attending programs delivered by Kristyn and People
for Success and can vouch for the improvement in my performance as well as
my peers. Kristyn’s fresh and engaging style coupled with her extensive business
knowledgereallyallowspeopletolearnandimprove.Iwouldhighlyrecommend
Kristynandherteamforanybusinessorteamseekingtoobtaintangibleresults.”
Ralph Nunes, Program Lead 777
Boeing Aerostructures Australia
Kate Silverback, Human Resources Manager
Novion Property Group
“We have been running People for Success’ Authentic Leadership Program
and the feedback from these sessions is exceptional. I have no hesitation in
recommending Kristyn and her team to businesses looking for leadership
education that will generate positive business outcomes long after the
program has concluded.”
Our Founding Director
Results-Driven—Wemeasureourprogramsagainstourclients’
objectives to demonstrate the success of our partnership.
Making a Difference—Our services make a positive
contribution to the personal and professional development
of all members of the organisations we work with.
Teamwork—We believe in building trust, being honest,
having fun, and being clear in our communication.
Continuous Improvement – We believe at getting better
and better. Our programs are always evolving, and so are we.
P:​+61 2 9943 1520 M: +61 419 421 332
contact@peopleforsuccess.com.au
www.peopleforsuccess.com.au
G.P.O Box 740, Gordon 2072, NSW, Australia

5. www.peopleforsuccess.com.au
TheAuthenticLeadershipProgram
SUMMARY OF PROGRAM
Leaders high in emotional intelligence inspire people. This program is focused on helping
leaders raise their level of self awareness so they are conscious about the many filters and
beliefs that result in their behaviour towads themselves, others and their environment. Self
awareness leads to better decision-making and helps leaders learn from past mistakes to
consistently improve their own performance whilst encouraging others to do the same.
Participants will be invited to complete the Human Synergistics assessments, LSI 1 and LSI 2
which includes a 360 degree component. The results will be distributed towards the end of
day one and debriefed individually in the weeks after completion of this module.
LEARNING OUTCOMES
• Adopt the ‘leadership mindset’ and identify the top qualities of a leaders to aspire to be.
• Analyse the proportion of time spent on leading, managing and operating (doing) and
understand how getting the balance right is central to achievement of goals.
• Develop an understanding of why emotionally intelligent leaders are superior at fostering
loyalty and obtaining discretionary effort from their team members.
• Gain a basic understanding of the latest in neuroscience and how the rational (neo
cortex) and emotional (limbic) parts of the brain work together to make decisions.
• Gain greater clarity of personal values and beliefs and align these with your thoughts,
feelings and behaviour to be a more authentic leader who ‘walks the talk’.
• Combine LSI1 and LSI2 results with insights from the Johari Window model to examine
the extent of open, hidden, blind and unexplored parts of your thinking and behaivours.
• Understand the role of ‘ego’ and how, if overused, can undermine trust, disempower
people, encourage the hiding of mistakes and result in fear based decision-making.
• Manage strong emotions to minimise impact on self and others.
• Recognise and constructively address the negative emotions that lurk below the surface
in the form hostility, passive aggressive actions, sarcasm and complaining.
• Assess others’ buy-in and anticipate roadblocks to delivery of goals by reading facial
expressions.
• Feel more empowered and be more effective by approaching problems positively.
• Increase your ability to empathise with others by recognising, understanding, and
appreciating how other people think, feel and perceive their environment.
Module One: Leading with Emotional Intelligence —Two Days

6. www.peopleforsuccess.com.au
TheAuthenticLeadershipProgram
SUMMARY OF PROGRAM
This program helps leaders communicate and coach to empower team members to be
accountable for their results. The communication component of this program introduces the
importance of 'framing' conversations, giving constructive feedback and learning essential
communication skills such as rapport-building, listening and asking meaningful questions. The
coaching component of this program inspires leaders to tap into the creative potential of their
team members by replacing the ‘old’ management style of imposing solutions to the new
‘leadership’ style of soliciting solutions.
LEARNING OUTCOMES
• Learn advanced rapport building techniques such as mirroring, matching and pacing and
leading to put team members at ease.
• Assess communication style and learn strategies to become an assertive and respectful
communicator.
• Learn the art of ‘framing’ conversations to set the scene for quality dialogue that
influences the quality of the ‘action’ required for improvements in performance.
• Identify and overcome the multitude of unconscious fears which prevents difficult yet
necessary performance improvement conversations.
• Give effective motivational and developmental feedback, using the simple eight step
feedback framework, to improve performance and engagement.
• Hold quality conversations to keep top performers working to their strengths and
motivated to continue to give discretionary effort.
• Understand how important it is to deal with performance issues immediately.
• Identify the essential coaching principles such as building awareness before action,
believing in potential and encouraging the team member to take responsibility.
• Understand the negative effect of giving advice and how it undermines performance,
erodes self-esteem and results in sub-standard solutions to problems.
• Construct a comprehensive set of coaching questions using John Whitmore’s simple four-
step process, known as the GROW model.
• Conduct a full coaching session with another participant working on a ‘real’ issue whilst
being assessed by an observer.
Module Two: Communicating and Coaching for Performance —Two Days

7. www.peopleforsuccess.com.au
TheAuthenticLeadershipProgram
SUMMARY OF PROGRAM
This program introduces the 'facilitative leadership approach' which involves directing team members'
energy towards a clear, compelling vision and empowering the team to take ownership of the
achievement of team objectives. Participants will learn how to facilitate purposeful team meetings by
maximising group cohesiveness and decision-making to achieve strong buy-in and accountability for the
actions the group creates.
LEARNING OUTCOMES
• Lead a team with a clear team vision and mission to give absolute clarity of where team
members are to direct their attention and energy.
• Prepare a results-orientated ‘purpose focus statement’ for every meeting to keep the meeting
on-track and the team energised with a sense of purpose.
• Develop the mindset and skills necessary to draw out the full participation of team members
during a team meeting using a facilitative leadership style.
• Build facilitative leadership skills of remaining neutral, empathic listening, asking questions,
recording and clarifying people’s ideas and inputs.
• Understand the value of consensus and learn when and when not to seek consensus.
• Build skills to help teams avoid, manage, and work through conflict.
• Gain familiarity and experience using several decision-making consensus tools.
• Assess your team’s developmental stage and map out the journey to build a high performance
team with high trust, clear goals, and specific, measureable actions.
• Learn how to give scope, order and direction to the overall process of leading a team.
• Conduct a ‘live’ facilitated meeting, having developed a clear purpose focus statement, using the
intellect and creative potential of other leaders in the group.
Module Three: High Performance Teams—Two Days

8. www.peopleforsuccess.com.au
TheAuthenticLeadershipProgram
SUMMARY OF PROGRAM
The final program in The Authentic Leadership Program guides leaders to successfully
implement the organisations’ strategic or operational change objectives. They will gain a deep
understanding of the 'invisible' aspects of change that have the power to undermine the
change effort and learn how to transform negative energy into positive contribution. The
program outlines how to manage a cultural alignment journey, tailored to the specific
organisation, to achieve minimal disruption and maximum employee commitment.
LEARNING OUTCOMES
• Participate in a simulation designed to experience the positive and negative impacts of change.
• Explore the external and internal forces that put pressure on the organisation to change its
strategies, structure, systems, culture and ways of interacting with customers.
• Recognise that successful cultural change programs are driven by leaders whose own vision and
values align with the organisation’s vision and values.
• Explore the stages of cultural alignment and the impact that strong leadership has on successful
implementation of business change programs.
• Recognise the impact that change has on team members and how their attitudes, either positive or
negative, affects customers and other stakeholders.
• Understand, through a respected change model, the stages of the emotional journey people follow
when confronted with new ways of operating and why ignoring this often leads to failure of the
change effort.
• ‘Frame’ (module two) conversations to help team members make positive meaning out of the
change and to communicate in a way that is both empathic and direct.
• Develop flexibility and personal resilience for change and help others do the same so they accept
and embrace new ways of working.
• Develop comprehensive cultural transformation and communication plans for guiding people
through change.
Module Four: Leading Cultural Change —Two Days