A talk done at Agile Poland in Warsaw in November 2012.

1. The Recent History of Management.
From the Era of Stagnation
to the Renaissance
Agile Pizza Alexey Krivitsky
Warsaw, November 2012 @alexeykri
krivitsky@scrumguides.com

2. How do companies evolve?
When do managers appear? Why?
What do they
typically do?
What is great management?
What is the place of managers
in an agile organization?

3. Good ol’ days…

4. Good ol’ days…

7. Generally speaking…

8. A DREAMER
ALSO A DREAMER

9. A DREAM TEAM
self-directed and
empowered

10. TEAM,
WE NEED TO
SCALE

11. TEAM,
WE NEED TO
SCALE

12. MORE!

13. AND MORE!

14. AND SOME
I CAN’T
MORE! I CAN’T
MANAGE
THAT MANAGE
THIS

15. HEY, WE NEED MANAGERS!

16. S.P.O.C.K.
Specially
Placed
Organization
Control
Keeper

17. MANAGERS are
from MARS
DEVELOPERS
are from
VENUS

19. Root-causes vs. symptoms

20. The larger the company is –
the more the problems there are...
quality
integration
motivation
iteration
engineering

21. The larger the company is –
the more the problems there are...
quality
integration
motivation
project
risks programs
crisis
iteration change
nobody-knows-what-the-hell
configuration
engineering
development
agile

22. The larger the company is –
the more managers there are.
quality manager
integration manager
motivation manager
project manager
risks manager programs manager
crisis manager
iteration manager change manager
nobody-knows-what-the-hell manager
configuration manager
engineering manager
development manager
agile manager

23. Is it a safe place?

24. We have a strong
retention department
We have a strong team
of architects

27. We need K.P.I.s
I cannot see the results.

35. C1 W1 C2 W2 C3 W3 C4
C1 C2 C3 C4
ΣC
E= ΣC +Σw

39. Management and optimizations are hard.
Especially, when you’re trying to manage
and optimize wrong things.
END OF SIDE A

40. SIDE B

43. The 5th and the 6th beatles
Brian Epstein George Martin
MANAGER PRODUCER

44. Brian gave space for the team to organize.
Quit the
team on
his own Was fired
by the
and
team.
Ringo
was
hired.

45. George gave the space for the team to learn.
Latest
albums
were
mixed by
the band.

46. The two types of managers
Managed results Managed technologies

47. “The two types of managers”
http://www.slideshare.net/rodrigobranas/mary-poppendieck-the-professor-and-the-entrepreneur

48. The three types of managers

53. MANAGER-
Owner of ENTREPRENEUR
Product A
dev dev
dev dev
tester tester
ux
feature team 1

54. DO RIGHT DO THINGS
THINGS RIGHT

55. Owner of
Product A
dev dev
dev dev
tester tester
ux
scrum-
master MANAGER-
feature team 1
FACILITATOR

56. DO RIGHT DO THINGS
THINGS RIGHT
DO THINGS
FAST

57. MANAGER-
Owner of ENTREPENEURS
Owner of
Product A Product B
MANAGERS-
MENTORS
dev dev dev dev dev
dev
mentor dev dev dev dev dev
test tester
tester tester tester tester
mentor
ux ux
ux ux
mentor
agile scrum- scrum-
master
MANAGERS- master
coach
FACILITATORS
feature team 1 feature team 2 feature team 3

58. My outcomes:
1) Don’t manage people.
2) Don’t manage problems.
Because by doing this you’re fixing
symptoms.

59. Work on the root-level.
Enable:
1) Purpose
2) Autonomy
3) Mastery
“Drive” by Daniel Pink

60. Owner of Owner of
Product A
PURPOSE Product B
dev dev dev dev dev
dev
mentor dev dev dev dev dev
test tester
tester tester tester tester
mentor
MASTERY
ux ux
ux ux
mentor
agile scrum- scrum- scrum-
coach master master AUTONOMY
master
feature team 1 feature team 2 feature team 3

61. Alexey Krivitsky
@alexeykri
krivitsky@scrumguides.com