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TOP 10 Improved Learning Questions Chapters 19, 20, 22, 1, 2, 6 and 8 Valderas, Cristina Krastle January 05, 2012
TOP 10 Learning Questions for Chapter 19 Managing Personal Communications: Direct and Interactive Marketing, Word of Mouth and Personal Selling Farisha Joy C. Oblego 15 December 2011 http://farishajoyoblego.blogspot.com
4. ______ is a page that is inserted in the editorial content structure on a Website for the purpose of advertising or promotion. ,[object Object],[object Object],[object Object],[object Object],[object Object],Question http://farishajoyoblego.blogspot.com
4. ______ are advertisements, often with video or animation, that pop up between changes on a Web site. ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Question http://farishajoyoblego.blogspot.com
Online Promotional Opportunities Concept http://farishajoyoblego.blogspot.com
Online Promotional Opportunities ,[object Object],http://farishajoyoblego.blogspot.com Concept Explanation
4. ______ is a page that is inserted in the editorial content structure on a Website for the purpose of advertising or promotion. ,[object Object],[object Object],[object Object],[object Object],[object Object],Answer http://farishajoyoblego.blogspot.com
4. ______ are advertisements, often with video or animation, that pop up between changes on a Web site. ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Answer http://farishajoyoblego.blogspot.com
6. _______ is when marketers know too much about consumers and use this information to take unfair advantage.  ,[object Object],[object Object],[object Object],[object Object],[object Object],Question http://farishajoyoblego.blogspot.com
6. A public and ethical issue that usually happens when consumer order products by mail or telephone, apply for a credit card or take out a magazine subscription. ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Question http://farishajoyoblego.blogspot.com
Public Issues in Direct Marketing Concept http://farishajoyoblego.blogspot.com
Public Issues in Direct Marketing ,[object Object],[object Object],[object Object],[object Object],http://farishajoyoblego.blogspot.com Concept Explanation
Public Issues in Direct Marketing ,[object Object],[object Object],[object Object],[object Object],http://farishajoyoblego.blogspot.com Concept Explanation
6. _______ is when marketers know too much about consumers and use this information to take unfair advantage.  ,[object Object],[object Object],[object Object],[object Object],[object Object],Answer http://farishajoyoblego.blogspot.com
6. A public and ethical issue that usually happens when consumer order products by mail or telephone, apply for a credit card or take out a magazine subscription. ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Answer http://farishajoyoblego.blogspot.com
TEN CONCEPTS ON KOTLER AND KELLER’S Chapter 20: Introducing New Market offerings Nepthalie D. Pasiliao
2. Which does not cause the Market/Marketing failure?  ,[object Object],[object Object],[object Object],[object Object],[object Object],Question
2. Which does not cause a New- Product failure?  ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Question
Causes of New-Product failure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Concept
The factors of Market/marketing failure ,[object Object],[object Object],[object Object],Explanation of Concept
2. Which does not cause the Market/Marketing failure?  ,[object Object],[object Object],[object Object],[object Object],[object Object],Answer
2. Which does not cause a New- Product failure?  ,[object Object],[object Object],[object Object],[object Object],[object Object],Improved Answer
TOP 10 Learning Questions for Chapter 22  Managing a Holistic Marketing Organization for the Long Run Boni Regis December 15, 2011 Marketing Management Class of  Prof. Remigio Joseph De Ungria http://bonibeckregis.blogspot.com
3. Which of the following components measures the number of customers who buy from the company? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://bonibeckregis.blogspot.com
3. Which of the following is not a component of market share analysis? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://bonibeckregis.blogspot.com
MARKET SHARE ANALYSIS CUSTOMER PENETRATION – percentage of all customers who buy from the company CUSTOMER LOYALTY – purchases from the company by its customers as a percentage of their total purchases from all suppliers of the same products http://bonibeckregis.blogspot.com
MARKET SHARE ANALYSIS CUSTOMER SELECTIVITY – size of the average customer purchase from the company as a percentage of the size of the average customer purchase from an average company. PRICE SELECTIVITY – average price charged by the  company as a percentage of the average price charged by all companies http://bonibeckregis.blogspot.com
3. Which of the following components measures the number of customers who buy from the company? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://bonibeckregis.blogspot.com
3. Which of the following is not a component of market share analysis? ,[object Object],[object Object],[object Object],[object Object],[object Object],http://bonibeckregis.blogspot.com
TOP 10 Learning Questions for Chapter 1  Rex Sandoval
2. ______ is the art and science of choosing target markets and getting, keeping, and growing customers. ,[object Object],[object Object],[object Object],[object Object],[object Object]
2.  It takes place when at least one party to a potential exchange thinks about the means of achieving desired responses from other parties. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing Management ,[object Object]
2. ______ is the art and science of choosing target markets and getting, keeping, and growing customers. ,[object Object],[object Object],[object Object],[object Object],[object Object]
2.  It takes place when at least one party to a potential exchange thinks about the means of achieving desired responses from other parties. ,[object Object],[object Object],[object Object],[object Object],[object Object]
5. What type of marketing does a Human Resource Department execute in company? ,[object Object],[object Object],[object Object],[object Object],[object Object]
5. It is the marketing role of Human Resource Department. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Internal Marketing is the task of hiring, training, and motivating able employees who want to serve customers well
5. The task of hiring, training, and motivating able employees who want to serve customers well ,[object Object],[object Object],[object Object],[object Object],[object Object]
5. It is the marketing role of Human Resource Department. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Chapter 2: Developing Marketing Strategies and Plans 10 Learning Questions Belinda Anne Tamayo
______ is a tool for identifying ways to create more customer value. http://beltamayo.blogspot.com/ QUESTION 2
Possible Answers: ,[object Object],[object Object],[object Object],[object Object],http://beltamayo.blogspot.com/
According to this model, a firm is a synthesis of activities performed to design, produce, market, deliver, and support its product. http://beltamayo.blogspot.com/ QUESTION 2
Possible Answers: ,[object Object],[object Object],[object Object],[object Object],http://beltamayo.blogspot.com/
Concepts ,[object Object],[object Object],http://beltamayo.blogspot.com/
[object Object],[object Object],[object Object],[object Object]
2. ______ is a tool for identifying ways to create more customer value. http://beltamayo.blogspot.com/ ,[object Object],[object Object],[object Object],[object Object]
According to this model, a firm is a synthesis of activities performed to design, produce, market, deliver, and support its product. http://beltamayo.blogspot.com/ QUESTION 2 ,[object Object],[object Object],[object Object],[object Object]
TOP 10 Learning Questions for Chapter 6 Analyzing Consumer Markets Valderas, Cristina Krastle December 15, 2011
7. Appliance warranty is an example of: ,[object Object],[object Object],[object Object],[object Object],[object Object]
7. Job security, salary and fringe benefits are example of: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Motivation Freud’s Theory Behavior is guided by subconscious motivations. Maslow’s Hierarchy of Needs Behavior is driven by lowest, unmet need Herzberg’s Tow-Factor Theory Behavior is guided by motivating and hygiene factors
[object Object]
7. Appliance warranty is an example of: ,[object Object],[object Object],[object Object],[object Object],[object Object]
7. Job security, salary and fringe benefits are example of: ,[object Object],[object Object],[object Object],[object Object],[object Object]
TOP 10 Learning Questions for Chapter 08: Identifying Market Segments and Targets Arvin Yabut December 15, 2011
4.  What is the loyalty status of consumers who are loyal to two or three brands? ,[object Object],[object Object],[object Object],[object Object],[object Object]
4.  It will help the company determine which brands are competitive on its own. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Brand Loyalty Hard-core Loyals Split Loyals Shifting Loyals Switchers
Brand Loyalty Hard-core Loyals - who buy the brand all the time.  Split Loyals - loyal to two or three brands.  Shifting Loyals - moving from one brand to another.  Switchers - with no loyalty
4.  What is the loyalty status of consumers who are loyal to two or three brands? ,[object Object],[object Object],[object Object],[object Object],[object Object]
4.  It will help the company determine which brands are competitive on its own. ,[object Object],[object Object],[object Object],[object Object],[object Object]
TOP 10 Improved Learning Questions Chapters 19, 20, 22, 1, 2, 6 and 8 Valderas, Cristina Krastle January 05, 2012

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Top 10 Improved Learning Questions

  • 1. TOP 10 Improved Learning Questions Chapters 19, 20, 22, 1, 2, 6 and 8 Valderas, Cristina Krastle January 05, 2012
  • 2. TOP 10 Learning Questions for Chapter 19 Managing Personal Communications: Direct and Interactive Marketing, Word of Mouth and Personal Selling Farisha Joy C. Oblego 15 December 2011 http://farishajoyoblego.blogspot.com
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  • 5. Online Promotional Opportunities Concept http://farishajoyoblego.blogspot.com
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  • 11. Public Issues in Direct Marketing Concept http://farishajoyoblego.blogspot.com
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  • 16. TEN CONCEPTS ON KOTLER AND KELLER’S Chapter 20: Introducing New Market offerings Nepthalie D. Pasiliao
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  • 23. TOP 10 Learning Questions for Chapter 22 Managing a Holistic Marketing Organization for the Long Run Boni Regis December 15, 2011 Marketing Management Class of Prof. Remigio Joseph De Ungria http://bonibeckregis.blogspot.com
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  • 26. MARKET SHARE ANALYSIS CUSTOMER PENETRATION – percentage of all customers who buy from the company CUSTOMER LOYALTY – purchases from the company by its customers as a percentage of their total purchases from all suppliers of the same products http://bonibeckregis.blogspot.com
  • 27. MARKET SHARE ANALYSIS CUSTOMER SELECTIVITY – size of the average customer purchase from the company as a percentage of the size of the average customer purchase from an average company. PRICE SELECTIVITY – average price charged by the company as a percentage of the average price charged by all companies http://bonibeckregis.blogspot.com
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  • 30. TOP 10 Learning Questions for Chapter 1 Rex Sandoval
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  • 38. Internal Marketing is the task of hiring, training, and motivating able employees who want to serve customers well
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  • 41. Chapter 2: Developing Marketing Strategies and Plans 10 Learning Questions Belinda Anne Tamayo
  • 42. ______ is a tool for identifying ways to create more customer value. http://beltamayo.blogspot.com/ QUESTION 2
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  • 44. According to this model, a firm is a synthesis of activities performed to design, produce, market, deliver, and support its product. http://beltamayo.blogspot.com/ QUESTION 2
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  • 50. TOP 10 Learning Questions for Chapter 6 Analyzing Consumer Markets Valderas, Cristina Krastle December 15, 2011
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  • 53. Motivation Freud’s Theory Behavior is guided by subconscious motivations. Maslow’s Hierarchy of Needs Behavior is driven by lowest, unmet need Herzberg’s Tow-Factor Theory Behavior is guided by motivating and hygiene factors
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  • 57. TOP 10 Learning Questions for Chapter 08: Identifying Market Segments and Targets Arvin Yabut December 15, 2011
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  • 60. Brand Loyalty Hard-core Loyals Split Loyals Shifting Loyals Switchers
  • 61. Brand Loyalty Hard-core Loyals - who buy the brand all the time. Split Loyals - loyal to two or three brands. Shifting Loyals - moving from one brand to another. Switchers - with no loyalty
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  • 64. TOP 10 Improved Learning Questions Chapters 19, 20, 22, 1, 2, 6 and 8 Valderas, Cristina Krastle January 05, 2012