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knaƞtum 
DIGITAL MARKETING MIX 
& ATTRIBUTION 
WWW.KVANTUMINC.COM 
Prepared by – Kvantum Inc. 
Sep 2014
Knaƞtum 
Real Time Digital Attribution 
Kvantum is a full service attribution company that provides a real time digital attribution platform to 
measure and optimize the performance of marketing channels through the entire digital value chain. Our 
clients use our platform & services to: 
• Determine attribution of sales, brand & campaign metrics to paid, owned, earned & commerce channels 
• Monitor ROI, and key brand KPIs in real time for channels, campaigns & consumer segments 
• Real time generation and tracking of target audiences for content and media delivery 
• Exhaustive cross-channel analysis across online & offline channels. 
• Optimize marketing spend and marketing scenario planning 
Our clients leverage our platform to drive agile marketing processes which involve day to day change to 
marketing campaigns and marketing spend. Through our platform we can provide daily on-demand view 
of marketing & commerce channel performance at a brand, product, product category & market 
level. 
Our clients have been able to improve ROI by 60% by optimizing media and creative mix 
recommendations. 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 2
CURRENT STATE – MARKETING MIX 
OPTIMIZATION 
Brands typically hire an agency like AC Nielsen, MMA or Symphony IRI to obtain media attribution & recommended spend 
mix. These studies are expensive (>$250K per brand), take months (>3 months) and are done once a year. 
Paid 
Search 
Display 
Media 
Shopper 
Marketing 
Print 
Once a year 
Media Mix 
Study 
PRIMARY COMPONENTS OF A MEDIA MIX 
MEDIA 
ATTRIBUTION 
RECOMMENDED 
SPEND 
ALLOCATION 
SCENARIO 
PLANNING & 
ANALYSIS 
OPTIMIZATION 
TV 
Jan Dec 
Optimal continuous 
marketing mix optimization 
(Kvantum) 
In a digital driven highly 
dynamic media mix 
environment, once a year 
media mix studies get outdated 
quickly, and cannot support an 
agile, responsive marketing 
strategy. 
Kvantum’s approach to 
continuous optimization is 
designed to provide an always 
up to date view of the 
marketing environment to 
obtain the most optimal 
performance from marketing 
spend. 
CURRENT MEDIA MIX STUDIES DO NOT SOLVE DIGITAL DRIVEN 
MARKETING OPTIMIZATION CHALLENGES 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 3
CURRENT STATE – MARKETING ATTRIBUTION 
ESP IN ONLINE & OFFLINE SCENARIO 
Current vendors/technologies try to build a single view of the guest based on common identifiers like cookies, email, credit 
card and loyalty card information and then generate a conversion funnel which shows correlation between web visit and a 
store purchase. 
Digital marketing 
activities 
Brand/Ecommerc 
e/Mobile.com 
visit 
Retail store 
purchase 
Cookie id: 13160….. 
Domain: .admarketplace.net 
Cookie id: 13160….. 
Domain: retailer.com 
Source: ad-publisher.com 
Loyalty Card id: 767…. 
Credit card id: 1234…. 
Loyalty Card id: 767…. 
Credit card id: 1234…. 
Loyalty Card id: 767…. 
Credit card id: 1234…. 
Known Challenges 
 Methodology correlates only 10% - 20% of total data and most of it is skewed towards email campaigns. 
 In-flight reporting not available and hence not completely actionable. 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 4
OUR DIFFERENTIATORS 
Data Science Driven Multi-channel Attribution Platform 
1. Agile Marketing 
Enable agile marketing processes through a web based tool for real time attribution & 
recommendations for paid, earned, owned media and commerce channels. 
2. Time to Market 
Deploy an attribution solution within a 4 week timeframe. Our platform enables 
incremental additions of data sources, automatic recalibrations as well as 
incorporation of business knowledge/heuristics ad-hoc. 
3. Data Science Platform 
Marketing attribution algorithms leverage a proprietary data science platform which 
enables us to extend our attribution models to custom econometric modeling, 
machine learning, dynamic content delivery, customer segmentation & marketing 
portfolio management. 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 5
HOW KVANTUM WORKS WITH CLIENTS? 
6 
Market Mix Modeling ONLY Digital Attribution 
Macro Level Ongoing Attribution Deep Dive 
• Visualize media conversion paths and the role 
of each digital channel in engaging consumers 
• Measure the Attributable (vs. last-click) 
performance for each Digital Channel 
• Predict future changes in sales and KPIs from 
alternative marketing investment & execution 
strategies 
Portfolio Level Optimization 
• Determine an optimal 
allocation of marketing 
investments across brands 
and media channels 
Cross Channel Optimization 
• Quantify the ROI of each 
media channel 
• Measure the cross channel 
interaction among traditional 
and digital media 
• Identify the media channels 
that are over or under 
invested 
Digital Channel Optimization 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
KVANTUM DIGITAL ATTRIBUTION PLATFORM 
Our Capabilities 
MARKETING MIX 
ANALYTICS 
REAL-TIME INTERACTIVE DASHBOARDS 
CHANNEL ANALYTICS CAMPAIGN ANALYTICS 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 7 
SCENARIO PLANNING 
OPTIMIZATION 
CONTENT & ASSETS AUDIENCE & OFFERS MEDIA 
USER WORKSPACE 
Available as a cloud based 
platform, or as a deployable 
appliance which enables client 
to drive agile marketing and 
finely targeted commerce 
processes through a suite of 
decision support tools. 
The platform supports both large 
scale point in time analytics as 
well as provide insights in real 
time to drive agile marketing & 
commerce processes. 
Digital Attribution platform 
leverages Kvantum’s proprietary 
Data Science platform 
REAL TIME AUDIENCE SEGMENTATION 
SERVICE & SUPPORT
KVANTUM ATTRIBUTION APPROACH 
Algorithmic Combination Of Top Down & Bottom Up 
8 
Marketing Channel centric attribution 
Insights 
Ecommerce | Retail 
Visitor centric attribution 
1. Derive the attribution of influence to a 
specific tactic or channel for a specific 
visitor. 
2. Bottom up aggregation of data and 
pattern mining based on visitor specific 
data. 
3. Requires some percentage of visitor data 
to be available for cross channel tracking 
Insights 
1. Dynamic tracking of visitor level 
brand preference, purchase 
likelihood & user experience 
effectiveness. 
2. Data to drive personalized 
ecommerce experiences in multi-channel 
environment while 
optimized for Revenue, ROI and 
CLTV 
1. Derive the attribution of influence to a 
specific tactic or channel for broad 
consumer segments & product 
categories. 
2. Econometric model based learning and 
tracking of attribution. 
3. Data used for attribution is channel 
level data, and SKU level sales data 
from offline & online channels 
1. Web influence on retail and online 
sales 
2. Attribution of sales and other 
outcomes to digital marketing 
spend and commerce experience. 
WHY INFLUENCE ATTRIBUTION? 
Continuous optimization of marketing spend & 
commerce experience mix to drive profitable 
conversion. 
In-flight campaign optimization targeted 
towards specific outcomes like conversion, 
revenue, profitability, brand awareness. 
Targeted campaigns for optimized 
conversion 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
DRIVING REVENUE & BRAND EQUITY THROUGH 
MARKETING ATTRIBUTION & OPTIMIZATION 
Allocated across 20+ 
channels. 
Consider a $1billion apparel 
retail company; >$100 million 
marketing spend 
Multi-channel commerce 
experiences including search 
& discovery, buying process, 
fulfillment & returns 
How much value does a marketing, commerce or 
other channel contribute to the sales, brand equity 
and customer lifetime value? 
What is the right spend mix for advertising budget? 
What is the effect of non-paid customer experiences 
on effectiveness of paid channels? 
9 
CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
knaƞtum 
THANKS! Shilpi Sharma 
shilpi.sharma@kvantuminc.com

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Kvantum digital marketing mix & attribution

  • 1. knaƞtum DIGITAL MARKETING MIX & ATTRIBUTION WWW.KVANTUMINC.COM Prepared by – Kvantum Inc. Sep 2014
  • 2. Knaƞtum Real Time Digital Attribution Kvantum is a full service attribution company that provides a real time digital attribution platform to measure and optimize the performance of marketing channels through the entire digital value chain. Our clients use our platform & services to: • Determine attribution of sales, brand & campaign metrics to paid, owned, earned & commerce channels • Monitor ROI, and key brand KPIs in real time for channels, campaigns & consumer segments • Real time generation and tracking of target audiences for content and media delivery • Exhaustive cross-channel analysis across online & offline channels. • Optimize marketing spend and marketing scenario planning Our clients leverage our platform to drive agile marketing processes which involve day to day change to marketing campaigns and marketing spend. Through our platform we can provide daily on-demand view of marketing & commerce channel performance at a brand, product, product category & market level. Our clients have been able to improve ROI by 60% by optimizing media and creative mix recommendations. CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 2
  • 3. CURRENT STATE – MARKETING MIX OPTIMIZATION Brands typically hire an agency like AC Nielsen, MMA or Symphony IRI to obtain media attribution & recommended spend mix. These studies are expensive (>$250K per brand), take months (>3 months) and are done once a year. Paid Search Display Media Shopper Marketing Print Once a year Media Mix Study PRIMARY COMPONENTS OF A MEDIA MIX MEDIA ATTRIBUTION RECOMMENDED SPEND ALLOCATION SCENARIO PLANNING & ANALYSIS OPTIMIZATION TV Jan Dec Optimal continuous marketing mix optimization (Kvantum) In a digital driven highly dynamic media mix environment, once a year media mix studies get outdated quickly, and cannot support an agile, responsive marketing strategy. Kvantum’s approach to continuous optimization is designed to provide an always up to date view of the marketing environment to obtain the most optimal performance from marketing spend. CURRENT MEDIA MIX STUDIES DO NOT SOLVE DIGITAL DRIVEN MARKETING OPTIMIZATION CHALLENGES CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 3
  • 4. CURRENT STATE – MARKETING ATTRIBUTION ESP IN ONLINE & OFFLINE SCENARIO Current vendors/technologies try to build a single view of the guest based on common identifiers like cookies, email, credit card and loyalty card information and then generate a conversion funnel which shows correlation between web visit and a store purchase. Digital marketing activities Brand/Ecommerc e/Mobile.com visit Retail store purchase Cookie id: 13160….. Domain: .admarketplace.net Cookie id: 13160….. Domain: retailer.com Source: ad-publisher.com Loyalty Card id: 767…. Credit card id: 1234…. Loyalty Card id: 767…. Credit card id: 1234…. Loyalty Card id: 767…. Credit card id: 1234…. Known Challenges  Methodology correlates only 10% - 20% of total data and most of it is skewed towards email campaigns.  In-flight reporting not available and hence not completely actionable. CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 4
  • 5. OUR DIFFERENTIATORS Data Science Driven Multi-channel Attribution Platform 1. Agile Marketing Enable agile marketing processes through a web based tool for real time attribution & recommendations for paid, earned, owned media and commerce channels. 2. Time to Market Deploy an attribution solution within a 4 week timeframe. Our platform enables incremental additions of data sources, automatic recalibrations as well as incorporation of business knowledge/heuristics ad-hoc. 3. Data Science Platform Marketing attribution algorithms leverage a proprietary data science platform which enables us to extend our attribution models to custom econometric modeling, machine learning, dynamic content delivery, customer segmentation & marketing portfolio management. CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 5
  • 6. HOW KVANTUM WORKS WITH CLIENTS? 6 Market Mix Modeling ONLY Digital Attribution Macro Level Ongoing Attribution Deep Dive • Visualize media conversion paths and the role of each digital channel in engaging consumers • Measure the Attributable (vs. last-click) performance for each Digital Channel • Predict future changes in sales and KPIs from alternative marketing investment & execution strategies Portfolio Level Optimization • Determine an optimal allocation of marketing investments across brands and media channels Cross Channel Optimization • Quantify the ROI of each media channel • Measure the cross channel interaction among traditional and digital media • Identify the media channels that are over or under invested Digital Channel Optimization CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
  • 7. KVANTUM DIGITAL ATTRIBUTION PLATFORM Our Capabilities MARKETING MIX ANALYTICS REAL-TIME INTERACTIVE DASHBOARDS CHANNEL ANALYTICS CAMPAIGN ANALYTICS CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014 7 SCENARIO PLANNING OPTIMIZATION CONTENT & ASSETS AUDIENCE & OFFERS MEDIA USER WORKSPACE Available as a cloud based platform, or as a deployable appliance which enables client to drive agile marketing and finely targeted commerce processes through a suite of decision support tools. The platform supports both large scale point in time analytics as well as provide insights in real time to drive agile marketing & commerce processes. Digital Attribution platform leverages Kvantum’s proprietary Data Science platform REAL TIME AUDIENCE SEGMENTATION SERVICE & SUPPORT
  • 8. KVANTUM ATTRIBUTION APPROACH Algorithmic Combination Of Top Down & Bottom Up 8 Marketing Channel centric attribution Insights Ecommerce | Retail Visitor centric attribution 1. Derive the attribution of influence to a specific tactic or channel for a specific visitor. 2. Bottom up aggregation of data and pattern mining based on visitor specific data. 3. Requires some percentage of visitor data to be available for cross channel tracking Insights 1. Dynamic tracking of visitor level brand preference, purchase likelihood & user experience effectiveness. 2. Data to drive personalized ecommerce experiences in multi-channel environment while optimized for Revenue, ROI and CLTV 1. Derive the attribution of influence to a specific tactic or channel for broad consumer segments & product categories. 2. Econometric model based learning and tracking of attribution. 3. Data used for attribution is channel level data, and SKU level sales data from offline & online channels 1. Web influence on retail and online sales 2. Attribution of sales and other outcomes to digital marketing spend and commerce experience. WHY INFLUENCE ATTRIBUTION? Continuous optimization of marketing spend & commerce experience mix to drive profitable conversion. In-flight campaign optimization targeted towards specific outcomes like conversion, revenue, profitability, brand awareness. Targeted campaigns for optimized conversion CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
  • 9. DRIVING REVENUE & BRAND EQUITY THROUGH MARKETING ATTRIBUTION & OPTIMIZATION Allocated across 20+ channels. Consider a $1billion apparel retail company; >$100 million marketing spend Multi-channel commerce experiences including search & discovery, buying process, fulfillment & returns How much value does a marketing, commerce or other channel contribute to the sales, brand equity and customer lifetime value? What is the right spend mix for advertising budget? What is the effect of non-paid customer experiences on effectiveness of paid channels? 9 CONFIDENTIAL COPYRIGHT - KVANTUM INC. 2014
  • 10. knaƞtum THANKS! Shilpi Sharma shilpi.sharma@kvantuminc.com

Editor's Notes

  1. Reviewed by BI&A team. Christina cc.
  2. When you say channel – what channels are you talking about – make it more explicit so that people are clear. @Client, we have not marketing as a channel. Define that marketing channel should be defined upfront. This is really interesting, and I like how you have presented it. Currently the business is very transaction driven, and this changes thinking about our metrics na monitors.