Everyone is talking about diversity and inclusion these days. But why does it really matter? And if you’ve had a hard time finding women to hire, how do you solve that problem? What are some ways companies have done D&I right, and how can you learn from them?
We’ll explore some practical reasons why you should be aware of how D&I impacts your business and easy tips to begin changing how you and your team think today. We’ll also cover do’s and don’ts of how to build an inclusive team culture and creating a sustainable environment that includes everyone.
3. TRACY LEE
@LADYLEET
Lead, This Dot Labs, JS consulting (Angular, React, Vue, Node, Polymer)
Google Developer Expert, Angular
Microsoft MVP
Community Rel, Node.js @ Node Foundation
RxJS Core Team
Women Techmakers, GDG Silicon Valley & Triangle
Modern Web Podcast
5. Defining D & I
Why it matters in product & app development
The bottom line impact
Hiring, retention, and team culture
Case studies - doing D & I right
Building culture
Solving the pipeline problem
7. “Diversity represents the full spectrum of human
demographic differences -
race, religion, gender, sexual orientation, age,
socio-economic status or disability.”
- Gallup
https://www.gallup.com/workplace/242138/r
equirements-diverse-inclusive-culture.aspx
DIVERSITY
8. “A lot of companies consider lifestyles, personality
characteristics, perspectives, opinions, family
composition, education level or tenure elements of
diversity, too.”
- Gallup
https://www.gallup.com/workplace/242138/r
equirements-diverse-inclusive-culture.aspx
DIVERSITY
10. Inclusion refers to a cultural and environmental
feeling of belonging.
It can be assessed as the extent to which
employees are valued, respected, accepted and
encouraged to fully participate in the
organization.
- Gallup
https://www.gallup.com/workplace
/242138/requirements-diverse-incl
usive-culture.aspxINCLUSION
11. Employees in inclusive environments feel appreciated
for their unique characteristics and are therefore
comfortable sharing their ideas and other aspects of
their true and authentic selves.
- Gallup
https://www.gallup.com/workplac
e/242138/requirements-diverse-i
nclusive-culture.aspxINCLUSION
12. Companies that have a more inclusive
environment...
are companies that financially perform
better.
- Paul Polman, Former CEO, Unilever.
https://www.thedrum.com/news/2019/03/20/unilevers-paul-polman-says-inclusive-companies-financially-perform-better
14. “85% of product designers and engineers
are men
while women buy or influence 85% of all
consumer purchases.
- Fast Company
https://www.fastcompany.com/3063442/the-innovation-economy-is-terrible-at-designing-for-women
20. Early airbags were designed for the average man and
accidentally killed women and children.
Hanselminutes - Better Allies and Better Hiring with Karen Catlin Episode
https://www.hanselminutes.com/664/better-allies-and-better-hiring-with-karen-catlin
28. - Examined data sets for 366 public companies across a range
of industries in Canada, Latin America, UK, and US.
- Companies in top quartile for racial and ethnic diversity are
35% more likely to have financial returns above industry
medians.
- Companies in top quartile for gender diversity are 15%
more likely to have financial returns above industry
medians.
DIVERSITY MATTERS REPORT BY MCKINSEY & COMPANY
https://www.mckinsey.com/business-functions/organization/our-insights/why-diversity-matters
36. BETTER HIRING TACTICS
Candidates should be sourced through a variety of methods
Job descriptions should have gender-neutral tone
Diversity should be mentioned on the career website
Diverse candidates who interview should have the opportunity to
meet with a diverse group of employees
https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
39. Spent ~$6 million since 2015 to fix the
gender wage gap.
EQUAL PAY INITIATIVES
https://www.indystar.com/story/news/2017/04/04/salesforce-spends-6m-help-close-wage-gap/99991848/
40. In 2016, 6% (approx 1000 employees) had
pay discrepancies and received pay
adjustments.
EQUAL PAY INITIATIVES
https://www.indystar.com/story/news/2017/04/04/salesforce-spends-6m-help-close-wage-gap/99991848/
41. In 2017, ~11% of Salesforce's employees
required a pay adjustment
totaling ~$3 million.
EQUAL PAY INITIATIVES
https://www.indystar.com/story/news/2017/04/04/salesforce-spends-6m-help-close-wage-gap/99991848/
43. 2015 - Released its hiring rates for
underrepresented groups and
made hiring goals public.
INTENTIONAL HIRING
https://www.cnbc.com/2018/06/20/silicon-valleys-diversity-problem-is-its-achilles-heel.html
44. 2017 - employees from
underrepresented ethnic groups
tripled 3% to 9%.
Women in tech roles
(engineers, product management and design)
increased from 21 % to 29%.
INTENTIONAL HIRING
https://www.cnbc.com/2018/06/20/silicon-valleys-diversity-problem-is-its-achilles-heel.html
45. Required at least one woman
and one ethnically underrepresented
candidate was in the interview slate onsite.
INTENTIONAL HIRING
https://www.cnbc.com/2018/06/20/silicon-valleys-diversity-problem-is-its-achilles-heel.html
47. Attracted female talent by
including sponsorships of women-in-tech
events and a new intern program to attract
candidates early in the application process.
INTENTIONAL HIRING
https://www.theaustralian.com.au/business/technology/atlassian-breaks-diversity-ceiling/news-story/9dfd0ed948c
2673d6decbd1447643775
50. At LinkedIn, out@in is a global employee
resource group offering executive sponsors
and a strong ally community for LGBT
employees.
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
INCLUSIVE WORKPLACES
51. "A sense of belonging … and inclusion ensures that all
employees, regardless of their background and
experiences, can be connected with equal opportunity
and create a healthier, more successful future
together with their employers."
- Alexandre Ullmann, Head of HR, LinkedIn
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
INCLUSIVE WORKPLACES
53. "When people are comfortable and can
express themselves in an authentic way, they are more
likely to perform better, which increases engagement
and contributes to the organization as a whole."
- Miguel Castro, senior director, lead for the Culture
& Identity, Global Diversity & Inclusion Office
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
INCLUSIVE WORKPLACES
54. SAP offers a virtual training program called
Focus on Insight, which educates employees
about diversity and inclusion.
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
INCLUSIVE WORKPLACES
57. "You can read it in engagement scores,
you can read it in innovation and ultimately in
profitability and return on investment."
- Paul Polman retired CEO, Unilever
PURPOSE BEFORE PROFIT
https://www.thedrum.com/news/2019/03/20/unilevers-paul-polman-says-inclusive-companies-financially-perform-better
58. 53% of the population is affected by disability –
directly and indirectly. Together, this group has
a spending power of $8 trillion.
PURPOSE BEFORE PROFIT
https://www.thedrum.com/news/2019/03/20/unilevers-paul-polman-says-inclusive-companies-financially-perform-better
62. C- level leaders should repeat that inclusion
is a priority and the managers should
reiterate the message regularly.
LEADERSHIP
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
65. When women are in the minority in their
workplace, they are up to 33% more likely to
get interrupted than are their male
colleagues.
MEETINGS
https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
66. Advise against interrupting colleagues while
they speak.
Encourage managers to help women or
minorities amplify messages and give credit
to the ideas’ originator.
https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
MEETINGS
67. Send out agendas ahead of time.
Employees who are timid about speaking in
meetings, such as English language learners,
junior employees or introverts, can collect
and write down their thoughts ahead of time.
https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
MEETINGS
69. 1. Bounce an idea off of someone unexpected.
2. Change up your environment.
3. Rotate who runs your meetings.
4. Leave your assumptions at the door.
5. Talk about something other than work.
https://www.businessnewsdaily.com/10055-create-inclusive-workplace-culture.html
QUICK TIPS
72. The company's willingness to publish shows
an openness to address diversity issues,
which incentivizes people to stay at the
company.
- Carol A. Adams,
Professor of accounting at Durham University Business School in England.
DIVERSITY REPORTING
https://www.cnn.com/2018/12/14/success/company-diversity-numbers/index.html
73. "It affects people's perception of the workplace and
their job satisfaction. You start seeing more women and
ethnic minorities applying for promotion whereas
before they may not have bothered because they
thought there was no point."
- Carol A. Adams,
Professor of accounting at Durham University Business School in England.
DIVERSITY REPORTING
https://www.cnn.com/2018/12/14/success/company-diversity-numbers/index.html
74. Salesforce president and chief people officer Cindy
Robbins says she was nervous when she led a
company-wide audit of pay.
The deep-dive ultimately revealed a compensation
gap between male and female employees.
DIVERSITY REPORTING
https://www.cnn.com/2018/12/14/success/company-diversity-numbers/index.html
76. What gets measured gets improved.
1. Benchmark your company by surveying.
2. Identify areas for improvement.
3. Are certain demographics are having suboptimal
experiences?
4. Team-level data - who needs more support?
METRICS
https://blog.hrps.org/blogpost/5-Ways-HR-Leaders-Can-Create-a-More-Inclusive-Environment
78. FEWER WOMEN IN TECH
- In the UK -
Only 20% of total students who choose computer
science for secondary education is female.
And only 16% at the degree level +.
https://www.theguardian.com/lifeandstyle/2017/aug/08/why-are-there-so-few-women-in-tech-the-truth-behind-the-google-memo
79. FEWER WOMEN IN TECH
https://www.theguardian.com/lifeandstyle/2017/aug/08/why-are-there-so-few-women-in-tech-the-truth-behind-the-google-memo
- In the West -
Female participation in computer science has plunged
since the mid-80s.
While female participation in medicine and other
scientific fields has increased steadily.
80. Major companies like Facebook, Apple, Google,
Intel and Microsoft are making huge efforts and
being open about the process.
None of them have cracked the 30% percent
mark for women in technical positions.
PROGRESS IS SLOW
81. THE NEW PIPELINE
“Faster and cheaper education models like
coding boot camps have tremendous
potential to diversify competitive
workforces.”
- Ryan Craig, author and investor
https://theundercoverrecruiter.com/bootcamp-grads-diversity/
82. THE NEW PIPELINE - BOOTCAMPS
Coding Bootcamps
43% women
25% black/latino
https://theundercoverrecruiter.com/bootcamp-grads-diversity/
Course Report 2016 demographic study of U.S. bootcamps
University CS Majors
15% women
10% black/latino
83. WHAT’S STOPPING THE RATIO
FROM CHANGING?
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
84. HIRING BIAS IS RAMPANT
We tend to recruit those who are culturally
similar to themselves.
This means white male engineers tend
to recruit white male engineers.
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
90. DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next diverse leaders
Inclusive cultures need to be created
92. WE CREATED A HIRE THE
FEMPIRE PROGRAM FOR
COMPANIES TO SUCCEED AT
CHANGING THE RATIO
93. Diverse hiring pipelines need to be adopted
We provide a
steady pipeline of diverse candidates
through partnerships with
bootcamps and diverse organizations.
94. Hiring bias needs to be addressed
We take the bias out of hiring.
Our program allows equal opportunity and an
unbiased interview process with a diverse hiring
committee.
95. Teams need to grow their next diverse leaders
Our engineers come paired with senior architect
mentors to provide them with support in their new
positions and teach them how to be leaders.
96. Inclusive cultures need to be created
Learn by watching.
We lead by example within your teams to facilitate
inclusive cultures within your organization.
97. DIVERSITY NOW
Diverse hiring pipelines need to be adopted
Hiring bias needs to be addressed
Teams need to grow their next diverse leaders
Inclusive cultures need to be created
98. Defining D & I
Why it matters in product & app development
The bottom line impact
Hiring, retention, and team culture
Case studies - doing D & I right
Building culture
Solving the pipeline problem
99. You can’t just hope for happy
endings. You have to believe in
them. Then do the work, take the
risks.
- Nora Roberts
103. OUTLINE
Everyone is talking about diversity and inclusion these days. But why does it really matter? Why are people talking about it?
DEFINE DIVERSITY & INCLUSION
STATISTICS OF WOMEN VS MEN ENGINEERS
PRODUCT EXAMPLES
We’ll explore some practical reasons why you should be aware of how D&I impacts your business and easy tips to begin
changing how you and your team think today.
REVENUE
EMPLOYEE HIRING AND RETENTION
TEAM REASONS
What are some ways companies have done D&I right, and how can you learn from them?
3 CASE STUDIES
We’ll also cover do’s and don’ts of how to build an inclusive team culture and creating a sustainable environment that
includes everyone.
And if you’ve had a hard time finding women to hire, how do you solve that problem?
104. - Work with us to create an inclusive environment
on your team.
- Create a working pipeline of qualified diverse
hires.
- Work with some of the JavaScript industry’s
experts.
FIX DIVERSITY NOW
106. ONE SOLUTION IN
SOLVING THIS
PROBLEMSo, it’s settled: We know that diversity is good for companies on many levels.
But we also know it’s not that simple.
In order for more women to become senior developers and executives, more
women have to get those foot-in-the-door, entry-level jobs first. But hiring
junior developers often requires some extra workload on the company’s part.
Many companies need to hire senior developers, therefore have a severe
problem with the diversity in the pool of candidates with 5-15 years
experience.
107. OUR HIRE THE FEMPIRE
PROGRAM
Pre-vetted through diverse group
On the job training
Quality assurance
We pair companies with:
Junior developer
+
Senior architect
108. MENTORING AS A DIVERSITY
SOLUTION
According to the Association for
Talent Development, 75% of
executives say mentoring has
been critical to their career
development.
https://www.td.org/
109. MENTORING AS A DIVERSITY
SOLUTION
But informal mentorship isn’t
enough.
https://www.td.org/
110. MENTORING AS A DIVERSITY
SOLUTION
Formal mentoring program provides
fewer feelings of isolation.
This creates a better environment for
those who want to pursue a career in
the tech world.
https://www.td.org/
111. OUR HIRE THE FEMPIRE
PROGRAM
Provided w/ formal mentors
Support in their entry tech jobs
Creating better environments
Companies need:
Examples of how to
support women in tech.
We lead by example.
113. DIVERSITY NOW
Real world experience
Pull Requests and Code reviews.
Testing
When to ask for help and when to try to find the answer
yourself.
How to help organize and prioritize the team’s workflow by
backlog grooming, sprint planning and story pointing.
How to creatively solve complex problems.
Accurately evaluating your skills in a certain area.
How to work well within a team structure.
Key things apprentices learn during the
apprentice program:
Each of our junior developers will be paired with a senior
developer who will mentor them, help them on an ongoing
basis with the problems they encounter, and ease their
transition into the programming world.
When you a companies hire our compran, they get the
power of 40 hours a week from a junior developer and 20
hours a week from a senior developer.
Apprentices are trained on the job, on the company’s tech
stack, with the guidance of This Dot architects. When
they acquire the necessary skills, companies can convert
them to full-time hires.
114. THE EXPERIENCE
PROBLEM
So, it’s settled: We know that diversity is good for companies on many levels.
But we also know it’s not that simple.
In order for more women to become senior developers and executives, more
women have to get those foot-in-the-door, entry-level jobs first. But hiring
junior developers often requires some extra workload on the company’s part.
Many companies need to hire senior developers, therefore have a severe
problem with the diversity in the pool of candidates with 5-15 years
experience.
115. INDUSTRY STATS
Not achieving diversity affects your
company’s profits and productivity:
“Executive teams in the top-quartile for
gender diversity were 21% more likely to
outperform on profitability and 27% more
likely to have superior value creation.”
Delivering through Diversity, a 2018
In tech, inequality gets a
running start.
Only 20-25% of entry-level
technical jobs are filled by
women.
Women in the workplace, 2018
The disparity widens as
you climb the ladder.
70% of tech companies
have no female board
members and 54% have
no female executives .
SHRM, 2018
116. “90% of companies claim to prioritize
diversity
but only 4% are focused on making
offerings inclusive of disability.”
- Paul Polman, Former CEO, Unilever
https://www.thedrum.com/news/2019/03/20/unilevers-paul-polman-says-inclusive-companies-financially-perform-better
117. THE RETAINING
PROBLEM
Women and men ask for promotions at similar rates, but
women fall behind earlier and continue to lose ground,
usually at the initial stage of promotion into management.
This is often because they have few champions, advisors, or
managers they can turn to for advice on how to advance.
You can’t be what you can’t see.
https://womenintheworkplace.com/#pipeline-data
118. FEWER WOMEN IN TECH
Less women are studying STEM subjects. This
means that employers have a gender biased
talent poll to recruit from.
https://www.nextgeneration.ie/blog/2018/08/why-arent-there-more-women-in-tech
119. NOT ONLY IN TECH
ROLES
At tech companies, general staff across all
roles are predominately male.
https://www.nextgeneration.ie/blog/2018/08/
why-arent-there-more-women-in-tech
121. ONGOING
CONSEQUENCES
80% of Uber customers are aware of Uber's recent
scandals and those with negative views of the company
have jumped to 27% from 9% since the news began to
tarnish the company's reputation.
Impact is worse in the company's ability to attract new
customers. Prior to the scandal, 13% of prospective Uber
users were very or extremely unlikely to consider doing
business with the ride-hailing service. Post-news, 32% say
they would not do business with Uber.
https://www.usatoday.com/story/tech/news/2017/06/13/uber-market-share-customer-image-hit-string-scandals/102795024/
122. Having a PopSocket on your phone gives
you a much better grip so holding your
phone is much easier.
Sales:
2014 - Only U.S, 30,000 units, $240,000
revenue.
2017 - 40 countries, 35 Million units,
$ 168.8 M revenue.
3-Year Growth: 71,424% total, 800%
every year.
https://www.inc.com/salvador-rodriguez/
uber-diversity-fowler.html
123. Sociologist Zeynep Tufekci was not able
to document tear gas use in Turkey
because her phone was too big for her to
take pictures one-handed.
"All my photos from that event are
obviously unusable for one simple reason:
good smartphones are designed for male
hands,"
"I cursed that what was taken for granted by the male designers and male
users of modern phones was simply not available to me," Tufekci recalled.
Women's hands are on average a whole 17mm shorter than men's.
124. There is a huge influx of
women entering the tech
world that can’t find jobs. At
the same time, women that
have a tech job tend to leave.
BOTH SIDES OF THE PROBLEM
Many companies can’t find
the diversity they strive for.
They need people with a
certain experience and can’t
find that in diverse pools.