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Larissa V. Malopinsky
1.812.325.6237
www.linkedin.com/in/malopinsky l.malopinsky@gmail.com
__________________________________________________________________________________________________
DIRECTOR, ORGANIZATIONAL DEVELOPMENT
Strategic, versatile, and culture-adept organizational learning and development expert with over 15 years of
experience in design, implementation, evaluation, and management of learning, leadership development and
performance support solutions. Award-winning learning systems architect and organizational performance
consultant with proven ability to tackle complex challenges and deliver exceptional results in high-pressure,
fast-paced business contexts. Collaborative, cross-functional leader effectively managing project portfolios in
matrixed and distributed organizational environments. Extensive experience implementing global learning
and talent management systems. Work at the intersection of strategic management, learning sciences, and
advanced technologies to implement business initiatives that drive innovation and organizational
change. Inspired by agile, forward-thinking organizations that embrace entrepreneurial, creative, and diverse
culture.
CORE COMPETENCIES
Organizational Design Ÿ Learning Strategy Ÿ Change Management Ÿ Leadership Development
Succession Planning Ÿ Competency Modeling Ÿ Human Performance Technology Ÿ Curriculum Development
Program and Project Management Ÿ Learning and Performance Analytics Ÿ Learning Management Standards
Strategic Sourcing and Vendor Management Ÿ Talent and Performance Management Systems
CAREER HIGHLIGHTS
• Program and Project Management: Successfully implemented over 60 large-scale leadership development,
functional training, qualification, and performance support programs powered by advanced technologies;
managed project portfolios with budgets up to $15M for both the U.S. and global deployments;
experienced manager of cross-functional and distributed teams (over 30 direct reports and 150+ contractual
workers); managed contracts and provided development and quality control oversight for over 100
vendors (digital marketing agencies, publishing companies, and training development firms).
• Organizational Consulting: Seasoned organizational design, performance improvement, change
management, and learning strategy consultant with the client base including government agencies, higher
education institutions, and Fortune 500 companies; provide strategic counsel on competency development,
talent management, and succession planning, integration of technology into business processes, and
organizational design and change management program implementation; successfully managed several
international federal grant programs sponsored by the U.S. Department of Education, National Science
Foundation, and U.S. Department of State focused on building digital learning platforms.
• Teaching, Coaching and Mentoring: Extensive onsite, virtual and blended teaching experience delivering
onboarding and advanced training, certification and qualification programs, and leadership development
initiatives in corporate settings, and graduate curricula in Strategic Management, Organizational Behavior,
and Organizational Design in higher education institutions. Continuously provide internal consulting and
mentoring support through internal certification programs for new training managers and instructors, and
serve as internal consultant for business partners from different business functions: Clinical, Marketing,
Sales, IT, Operations, Quality Control and Compliance; led multiple Learning Councils and advisory
committees defining cross-functional learning strategies, operational planning, and acquisitions of learning
technology platforms and services.
• Digital Learning Design and Curriculum Development: Extensive experience designing onboarding, new
hire, advanced and leadership curricula, competency models, and innovative digital learning solutions in
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various modalities: microlearning, augmented and virtual reality applications, immersive learning labs,
virtual classrooms, interactive video, simulations, business parables, and serious games. Hold design
patents and received multiple industry awards for innovation in learning design (CLO Learning Elite,
Brandon Hall, E-learning Top 100, ATD Excellence).
• Learning Technology Management: Successfully executed over 20 global deployments of learning and
talent management systems, CRM platforms, and mobile applications with annual savings over $7M;
extensive, hands-on experience implementing such platforms as SuccessFactors, Saba, ON24, and Veeva;
provided strategic governance and operational support through implementing technology management
policies and standards.
PROFESSIONAL EXPERIENCE
B.SENSE CONSULTING GROUP, New York, NY 2016 – Present
Organization development and brand strategy implementation firm offering consulting and digital development services to
the U.S. and global corporate clients and entrepreneurs.
Organization Development Consultant
Provide organizational design, strategic marketing, sourcing and contractor management, and learning systems
consulting services, with a focus on the life sciences, biotech, energy, and manufacturing industries.
Engagements include organizational ecosystem analysis, design of strategic change initiatives, leadership
development and talent management programs, development of performance assessment frameworks and
evaluation of program effectiveness, development of policies and standards for managing global contractual
workforce, and design of digital learning and performance improvement solutions that drive sustainable
business outcomes through integration of strategic design, knowledge management, and advanced
technologies.
Customers include: Eli Lilly, Novo Nordisk, Takeda, Baxter, Gasprom, Metalloinvest, Lukoil, Cummins.
OTSUKA AMERICA PHARMACEUTICAL, INC., Princeton, NJ 2011 – 2016
A division of the global Otsuka Pharmaceutical Group overseeing all pharmaceutical and medical device commercial
activities in North America.
Senior Manager, Learning and Development Operations – Sales and Managed Markets
Managed all aspects of the training program development, implementation and management lifecycle across
the entire Neuroscience, Oncology, Cardio-Renal, and Medical Device product portfolio in close collaboration
with Brand Teams. Managed internal instructional design team and external digital media vendors and event
management agencies. Performed business needs analyses and generated requirements for training
interventions and performance improvement solutions. Led research on learning industry trends and
formulate recommendations for instructional methods, technologies and training delivery channels to drive
efficiency and training program effectiveness. Collaborated with Otsuka alliance partners (Lundbeck, Avanir)
and European and Canadian training divisions on developing shared training strategies, programs, and
systems. Led analytical programs focused on evaluating training program effectiveness. Managed enterprise-
wide implementations of LCMS platforms and mobile learning applications supporting virtual business
meetings, interactive online classrooms, new hire and advanced training, and customer education. Designed
and implemented trainer certification program and provided consulting to training specialists across several
business divisions. Led cross-functional Learning Council defining corporate learning management strategy
and operational planning. Worked closely with HR partners and field management on the development and
execution of leadership and management development within the commercial organization. Collaborated with
Compliance, Legal, Medical and Regulatory to develop and implement corporate training guidelines, policies,
and standards.
• Successfully executed over 30 large-scale learning programs including new product and indication
launches (Abilify Maintena, Nuedexta, Rexulti, Jinarc), onboarding and advanced training programs,
national POAs, qualification and certification programs, pull-through programs, leadership
development initiatives, and online communities-of-practice.
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• Designed and deployed functional competency model for field sales, marketing, and managed markets
roles. Led design and implementation of Leadership Development and Succession Planning program
“Career Trees” in close collaboration with HR partners and field leadership; the program included
comprehensive architecture of coaching and mentoring, microlearning, just-in-time performance
consulting, individual and team projects, and performance portfolios.
• Managed $15M capital project portfolio of learning and performance support solutions and provide
managerial and quality control oversight over 50 digital media and training agencies.
• Served as a principal architect and implementation director of an award-winning cloud-based learning
system, Otsuka Business Institute, that converges immersive, simulated, and social learning experiences
and drives ongoing cross-functional knowledge exchange.
• Saved up to $7M annually, reduced the time-out-of-territory by 30% for field sales, and decreased ramp-
up time by 25% for new hires by implementing virtual learning solutions.
• Managed an internal team of 8 full-time employees (project managers, instructional designers, media
producers), 4 full-time LMS administrators, 24 external media production agencies producing interactive
learning content, and 5 event management companies responsible for product launch events (total
indirect reports: 157). Some of the projects managed included up to 5 different agencies working on
different aspects of the project/program.
ITT TECHNICAL INSTITUTE, Indianapolis, IN 2009 – 2011
A for-profit higher education institution delivering academic programs to over 40,000 students.
Director of Curriculum Development
Oversaw curriculum development processes for the Business, Nursing, and Information Technology academic
programs. Ensured curriculum alignment to standards, program outcomes, accreditation needs, and course-
level competencies. Developed and maintained curriculum maps aligned with program outcomes, standards,
competencies, and assessment strategies. Effectively managed relationships with learning media producers and
leading publishing companies delivering instructional content (Elsevier, Wiley, Pearson, McGraw-Hill,
Cengage, Jones and Bartlett). Developed metrics for evaluating program effectiveness and executed academic
program assessments.
• Saved up to $2.5M annually in outsourced content development costs by implementing processed and
methods for selecting, evaluating, and managing production companies.
• Managed an internal team of 15 full-time employees: instructional designers, LMS administrators, media
producers, and project managers; oversaw production by development vendors (6 publishing companies
and 12 media production companies – total indirect reports: 86).
• Optimized content production cycle by implementing standards for curriculum design, development,
delivery, and management saving the company $3M in development and management costs.
• Led successful implementations of online testing and e-portfolio platforms enabling consistent and cost-
effective assessment of academic performance.
CUMMINS, Indianapolis, IN 2007 – 2009
A Fortune500 automotive manufacturing and power generation leader with 46,000 employees and 190-country global
footprint.
Senior Manager, Global Learning and Development
Led design of the company’s first global L&D strategy and established a three-tier global governance structure
across seven business units and ten functions to ensure learning and development initiatives are aligned with
critical business needs and effectively executed. Spearheaded development and global rollouts of the Functional
and Leadership Competency Models through successful implementation of the change management program
including building a cross-functional network of the local program implementation ambassadors and virtual
community-of-practice. Performed training ROI and business impact assessments. Conducted systematic
benchmarking and competitive analyses in learning management technologies, and implemented internal
performance consulting practice.
• Successfully implemented global Learning and Competency Management System supporting 10
business functions and 400 roles for 15,000 exempt employees in 56 countries with 14 different
languages.
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• Managed internal staff of 31 full-time employees (project managers, database administrators, LMS
implementation managers, localization coordinators, training managers), and 2 external IT companies
supporting system deployments (total indirect reports: 61). Some of the projects managed included up to
5 different agencies working on different aspects of the project/program.
• Led design and implementation of global curricula for Cummins Virtual University for 56 functional
roles; served as a principal learning architect and production manager for instructional content in
different modalities: microlearning objects, virtual learning labs, business simulations and games.
• Led development and a global rollout of standards and process guidance for production and quality
control of e-learning products and services resulted in 32% reduction of the outsourced development
costs and 25% decrease in development time accompanied by measurable improvement of quality and
consistency of the training products across all business functions.
ELI LILLY AND COMPANY, Indianapolis, IN 1999 – 2007
A 140-year old Fortune500 pharmaceutical leader in Neuroscience, Diabetes, and Oncology markets with over 41,000
employees worldwide.
Consultant, Leadership and Change Management Ÿ 2005 – 2007
Led a series of strategic change management initiatives focused on implementation of the new manufacturing
quality control processes led by the Science and Technology group. As an internal consultant to the VP of
Decision Sciences, provided expert advice to the executive team on engagement of middle management in
strategic development and distributed decision-making. Analyzed existing processes, procedures and methods
and developed metrics and performance indicators for future improvement opportunities. Designed and
executed leadership development program for middle managers championing organizational change in their
functional areas.
• Built an online community-of-practice for the Science & Technology professionals supporting technical
problem solving exchanges, sharing best practices, and facilitating novice-expert interactions.
• Developed proprietary methodology for measuring competency acquisition in social learning settings.
Learning and Development Manager Ÿ 2003 – 2005
Led design and development of comprehensive, business function/role-specific curricula for the Lilly
University School of Manufacturing and Quality. Collaborated with SMEs and functional owners to develop
metrics for measuring learner engagement and application of content knowledge in business context. Performed
global compliance audit on e-learning delivery processes. Managed internal instructional design team and
external development agencies.
• Led design, development, and successful deployment of the Lilly University online portal that
integrated learning and content management functions and performance support tools.
• Managed an internal team of 4 full-time employees (instructional designers, media producers), 2 full-
time LMS administrators, and 6 external L&D vendors producing interactive learning content (total
indirect reports: 43). Some of the projects managed included up to 5 different agencies working on
different aspects of the project/program.
• Led internal and outsourced production of instructional content: interactive learning modules, business
storytelling, microlearning objects, and instructional games.
Learning Systems Architect Ÿ 2002 – 2003
Developed strategic e-learning framework and operational plans for integrating technology into onsite training
practices for the Lilly University School of Manufacturing and Quality. Created content development plans,
learning architecture diagrams, storyboards, scripts, and learning experience documentation for onboarding,
training, and qualification programs.
• Deployed History of Lilly Molecules, a comprehensive online learning resource portal featuring
historical data, business cases, and scientific studies supporting pharmaceutical manufacturing
processes.
• Served as a lead designer and principal architect of the very first competency model and performance
management framework for Manufacturing, Science and Technology, and Quality Control business
functions.
Consumer Experience Designer, Digital Marketing Ÿ 1999 – 2002
Developed interactive direct-to-consumer learning solutions and customer education portals for multiple
products and therapeutic areas. Designed and executed consumer insights studies. Performed A|B tests, led
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usability projects, and formulated user experience and interface design requirements for consumer-focused
digital learning solutions. Partnered with multiple stakeholders to build integrated end-user marketing and
consumer engagement campaigns. Provided consultation to internal stakeholders on cross-cultural consumer
behavior and its impact on marketing strategies and products.
• Developed proprietary methodology for designing culture-sensitive user experiences to drive global
consumer engagement, acquisition, conversion, and impact.
• Led implementation of the usability portal for multi-channel digital content testing and deriving data on
consumer preferences.
INDIANA UNIVERSITY-BLOOMINGTON 1998 – 2006 (Part-time)
Indiana’s largest public research university offering 550+ academic programs to over 40,000 students worldwide.
Program Director, Center for Research on Learning and Technology Ÿ 2003-2006
Led international educational partnership program funded by the U.S. Department of State between Indiana
University and a consortium of 15 Central Asian universities and government agencies tasked with establishing
e-learning capabilities in the region (Budget: $5M). Developed a grant proposal, secured sponsorship at the
government level, managed the process of establishing a regional e-learning center, designed and delivered 3-
year training and certification program for the center’s staff of 45 instructional design consultants. Led multiple
research studies on cross-cultural online communication and collaboration; prepared publications and
presented the findings at the national and international conferences.
• Formed an international task force of representatives from the Azerbaijani Department of Information
Technology and Department of Education, and the U.S. higher education consultants focused on
developing government policy for online degree programs.
• Led successful implementation of the first Learning Management System supporting distance education
programs in Central Asian higher education community.
Manager, Instructional Design, Center for Research on Learning and Technology Ÿ 2000-2003
Served as a principal instructional and learning experience designer in developing the online Master’s program
in Instructional Systems Technology. Consulted faculty on technology integration into teaching practices and
adaptation of classroom content for online delivery. Led a group of instructional and user experience designers
working on several research and development projects funded by the U.S. Department of State, National
Science Foundation, and the U.S. Department of Education focused on technology integration into K-12
teaching and learning.
• Led Online Curriculum Development Committee charged with conversion of the traditional Master’s
program in Instructional technology into e-learning format. Performed faculty needs analyses, readiness
assessments, and formulated strategy for curricular transition.
Digital Communication Manager, Center for Social Informatics Ÿ 1998-2000
Developed and managed online portal supporting research on socio-technical networks and digital scientific
communication. Performed benchmarking studies on best practices in online scientific communication.
Managed design of e-newsletters, virtual library, and published the online speaker series.
• Launched the first online journal, The Information Society (http://www.indiana.edu/~tisj) in
collaboration with Taylor & Francis publishing house.
ST.PETERSBURG STATE UNIVERSITY, GRADUATE SCHOOL OF MANAGEMENT 1994 – 1998
Leading RF research university offering advanced management degrees and executive education programs to over 20,000
students.
Director of Learning Technology Lab Ÿ 1996 – 1998
Led a team of instructional media specialists developing digital learning solutions for supporting blended
delivery of academic programs. Developed and implemented faculty performance support programs and
provided instructional consulting focused on integration of technology into classroom practices.
• Established and managed Teaching Innovation Program, a community-of-practice organizing junior
faculty and graduate students sharing research, methods and best practices in the areas of technology-
assisted teaching and learning.
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Assistant Professor, Organization Development Ÿ 1996 – 1998
Taught graduate courses in Organizational Behavior, Cross-Cultural Management, Organization Development
and Change, and Strategic Management. Supervised master and doctoral student independent research
studies and thesis work. Chaired departmental research and curriculum development committees.
• Led development of the Executive Education Center offering certificate programs in Leadership
Development, Strategic Management, and Business Communication to corporate clients.
• Established and managed student consulting center providing business management consulting
services to local business community.
Senior Lecturer, International Communication Ÿ 1994 – 1996
Taught undergraduate courses in Business Communication, English as a Foreign Language (EFL), and Cross-
Cultural Communication.
• Designed technology-assisted curriculum for supporting multi-level language proficiency classrooms.
• Developed and implemented EFL certification program for corporate partners and community
organizations.
PROFESSIONAL CONSULTING AND SERVICE
Organization Development and Change Management Consultant Ÿ 2004 – Present
• Eli Lilly and Company, Indianapolis, IN
• Novo Nordisk, Princeton, NJ
• Takeda, Chicago, IL
• Baxter, Indianapolis, IN
• Gasprom, Moscow, Russia
• Algol Technics Oy, Helsinki, Finland
• Metalloinvest, Moscow, Russia
• Coductix GmbH, Hamburg, Germany
• Lukoil, Moscow, Russia
• Cummins, Indianapolis, IN
Digital Learning Strategy Consultant Ÿ 2003 – Present
• NYC Department of Education, Office of Talent, Labor and Innovation, New York City, NY
• Government of Azerbaijan Republic, Office of the Minister of Communication and Information
Technology, Baku, Azerbaijan
• Government of Russian Federation, Ministry of Higher Education, Office of Science and Technology,
Moscow, Russia
• Indiana University Kelley Executive Partners Program, Bloomington, IN
• Indiana University School of Global and International Studies, Indianapolis, IN
• Northwestern University, Kellogg School of Management, Chicago IL
Learning Management Consultant Ÿ 2001 – Present
• Indiana University Kelley Executive Partners – Custom MBA Certificate Programs, Bloomington, IN
• Indiana University Center for Instructional Consulting, Bloomington, IN
• Indiana University Teaching and Learning Technologies Lab, Bloomington, IN
• Cardean University, Chicago, IL
• University of Phoenix, AZ
• Walden University, Minneapolis, MN
• Wisdom Tools, Inc., Bloomington, IN
Assistant Instructor Ÿ 2003 – 2012
• Indiana University Instructional Systems Technology Graduate Program, Bloomington, IN
• Indiana University Kelly School of Business, Department of Strategic Management, Bloomington, IN
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• Indiana University School of Library and Information Science, Bloomington, IN
Graduate-level courses taught:
• Organizational Behavior
• Organizational Change Management
• Organizational Systems Design
• Cross-Cultural Communication
• Adult Learning Theory and Methods
• Foundational of Instructional Design
• Principles and Methods of Distance Education
• Information Architecture
• Instructional Development and Production
• Learning Technology Management
Grant and Conference Proposal Reviewer Ÿ 1999 - Present
• EDUCAUSE/NGLC
• International Conference for the Learning Sciences
• Academy of Management Annual Meeting
• American Educational Research Association Annual Meeting
• Life Sciences Innovation on Learning Technologies Annual Meeting
• Annual Conference on Distance Teaching and Learning
Journal Submission Reviewer Ÿ 2002 – Present
• International Journal of Training and Development
• Organizational Project Management Journal
• International Journal on E-Learning
• Journal of Multidisciplinary International Studies
• International Journal of Educational Development
• International Journal of Teaching and Learning in Higher Education
EDUCATION
Ph.D. in Learning Sciences, Organization Development
M.S. in Instructional Systems Design, Information Science
Indiana University - Bloomington, IN
Ph.D. Candidate in Educational Leadership and Administration
M.A., B.A. in Applied Linguistics
St. Petersburg State University, Russia
Professional Certificates
PMP, 6S, CPLP, ROI
SELECTED PUBLICATIONS AND SPEAKING ENGAGEMENTS
• Implementation of integrated virtual learning environments for supporting sales force engagement and continuous
development. Annual Life Sciences Engagement and Innovation in Learning Technologies Conference, 2016,
Nashville, TN.
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• Personalization of learning experiences: Designing adaptive mobile systems for optimal learner engagement and
competency development. Annual Pharmaceutical and Medical Device Learning Technologies Conference,
2014, Nashville, TN.
• Supporting adult learners’ authentic learning experience by optimizing collaborative group work in virtual
training (2014). In Mizell, A.P., & Piña, A.A. (Eds.) Real-life distance learning: Case studies in research and
practice.
• Cross-cultural online collaboration: Design and facilitation approaches. International Conference for the
Learning Sciences (ICLS), 2009, Utrecht, The Netherlands.
• Designing cross-cultural e-learning program for facilitating educational change. In J. Luca & E. Weippl
(Eds.), World Conference on Educational Multimedia, Hypermedia and Telecommunications, 2008, Vienna,
Austria.
• Strategizing process and management learning: The use of Activity Theory as a framework for social construction of
strategic knowledge (2008). Ann Arbor, MI: ProQuest.
• Dimensions of organizational change (2006). In J. Pershing (Ed.), Human Performance Technology Handbook
(3rd Edition) (pp.262-286). San-Francisco, CA: Pfeiffer.
• Systemic change in corporate training (2006). TechTrends, 50(2), 50-56.
TECHNICAL EXPERTISE
• Learning, Talent, and Performance Management Systems: SuccessFactors, Saba, Cornerstone, SumTotal,
Learn.com, Certpoint VLS, ON24, Workday, PeopleSoft
• Design and Authoring Tools: Simwriter, Lectora, Articulate, Final Draft, Visio, SmartDraw, OmniGraffle,
Adobe Creative Suite
• Management and Analytics Tools: MS Suite, SPSS, Tableau, MAXQDA, BigML, Google Analytics
• CRM Tools: Veeva, Salesforce, Freshdesk, NetSuite
• Virtual Communication, AR, and Event Management Tools: WebEx, ON24, Adobe Connect,
GoToMeeting, Zoom, Qstream, Layar, Augment, Blippar
Project portfolio and publications are available upon request.