We may love our websites, but chances are good that your
patrons...well, not so much. Libraries are often guilty of
common website problems that can annoy visitors. From design errors to usability issues, find out what may be driving
your patrons crazy and why.
18. “Don’t you know that the people in “my”
library’s area are different? Don’t you
know they use the web an ENTIRELY
different way than anywhere else? That
I, and I alone, know how these folks
work?”
Bill Hardison, Technology Coordinator,
Northwest Regional Library System, Ohio
(Speaking tongue-in-cheek)
31. Stop stuffing the nav
Dropdown menus show "a
fundamental misunderstanding of
information architecture & how to
apply it to web projects"
Jamie Freeman, Director, Message
web design
32.
33. It does NOT take a committee
http://www.flickr.com/photos/uk_parliament/3385208124/