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Marketing
                         is not a dirty word.

                           Lauren Bacon
                           @laurenbacon



Wednesday, 27 June, 12
Talk amongst yourselves.
                         photo: emdot




Wednesday, 27 June, 12
What is your biggest
                         marketing challenge?



Wednesday, 27 June, 12
3 kinds of marketing challenges:
                             1. Philosophical
                                2. Strategic
                                 3. Tactical


Wednesday, 27 June, 12
Philosophical Challenges
                              The “Ick” Factor
                               photo: Stuck in Customs




Wednesday, 27 June, 12
Strategic Challenges
                         Who, What, & Where
                            photo: Matthew McVickar




Wednesday, 27 June, 12
Tactical Challenges
                            When & How
                               photo: Bethan




Wednesday, 27 June, 12
If your challenges are tactical…
                                 they’re not, really.




Wednesday, 27 June, 12
Philosophical Challenges
                              The “Ick” Factor
                               photo: Stuck in Customs




Wednesday, 27 June, 12
Less icky?


                         What if we called it…
                         relationship building,
                          community creation,
                          or lead generation?


Wednesday, 27 June, 12
Push vs Pull
                           photo: pasukaru76


Wednesday, 27 June, 12
Wednesday, 27 June, 12
Community is built with
                     common ground
                   & common language.
                         photo: Brandon Christopher Warren


Wednesday, 27 June, 12
Strategic Challenges
                         Who, What, & Where
                            photo: Matthew McVickar




Wednesday, 27 June, 12
Find your people.
                              photo: See-ming Lee




Wednesday, 27 June, 12
Fun with personas




Wednesday, 27 June, 12
Exercise: Mini-Persona
                         • First Name
                         • Age
                         • Occupation
                         • Currently reading…
                         • Likes to eat…
                         • Chooses your product/service
                          because…



Wednesday, 27 June, 12
What does she THINK & FEEL?
                                                    core values
                                                major preoccupations
                                                worries & aspirations




            What does she HEAR?                                           What does she SEE?
                                                                               environment
                    what friends say
                                                                                  friends
                   what influencers say
                                                                           what the market offers




                               The Empathy Map
                                            What does she SAY & DO?
                                                  attitude in public
                                                     appearance
                                               behaviour towards others




                          PAIN                                                    GAIN
                            fears
                                                                               wants/needs
                         frustrations
                                                                            measures of success
                          obstacles


                                                   Credit: XPLANE


Wednesday, 27 June, 12
What does she THINK & FEEL?
                                                    core values
                                                major preoccupations
                                                worries & aspirations




            What does she HEAR?                                           What does she SEE?
                                                                               environment
                    what friends say
                                                                                  friends
                   what influencers say
                                                                           what the market offers




                                            What does she SAY & DO?
                                                  attitude in public
                                                     appearance
                                               behaviour towards others




                          PAIN                                                    GAIN
                            fears
                                                                               wants/needs
                         frustrations
                                                                            measures of success
                          obstacles


                                                   Credit: XPLANE


Wednesday, 27 June, 12
Some people are not your
              people. And that’s OK.
                         photo: Telstar Logistics




Wednesday, 27 June, 12
Stand out from the crowd.
                         photo: onkel_wart




Wednesday, 27 June, 12
Cultivate your voice.
                                photo: VancityAllie



Wednesday, 27 June, 12
Be useful. Be generous.
                           photo: kris krug




Wednesday, 27 June, 12
Brochures and websites and
        business cards, oh my…
                         photo: Michael Kappell




Wednesday, 27 June, 12
One thing at a time.
                                photo: splorp



Wednesday, 27 June, 12
Measuring success
                              photo: Julia Manzerova



Wednesday, 27 June, 12
DIY Marketing Strategy
                         1. Find your people (personas, empathy
                            map)
                         2. Define your value proposition
                         3. Cultivate your voice (meal exercise, room
                            exercise, icons/heroes)
                         4. Brainstorm content ideas (enthusiasm,
                            knowledge, inspiration)
                         5. Choose & prioritize materials & venues
                         6. Decide how you’ll measure success
                         7. Experiment, measure, & refine
                             Get (and share!) the worksheet: http://bit.ly/diymktg


Wednesday, 27 June, 12
Questions?


                                The Boss of You:
                         www.thebossofyou.com

                          Twitter:   @laurenbacon



Wednesday, 27 June, 12

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Marketing is not a dirty word

  • 1. Marketing is not a dirty word. Lauren Bacon @laurenbacon Wednesday, 27 June, 12
  • 2. Talk amongst yourselves. photo: emdot Wednesday, 27 June, 12
  • 3. What is your biggest marketing challenge? Wednesday, 27 June, 12
  • 4. 3 kinds of marketing challenges: 1. Philosophical 2. Strategic 3. Tactical Wednesday, 27 June, 12
  • 5. Philosophical Challenges The “Ick” Factor photo: Stuck in Customs Wednesday, 27 June, 12
  • 6. Strategic Challenges Who, What, & Where photo: Matthew McVickar Wednesday, 27 June, 12
  • 7. Tactical Challenges When & How photo: Bethan Wednesday, 27 June, 12
  • 8. If your challenges are tactical… they’re not, really. Wednesday, 27 June, 12
  • 9. Philosophical Challenges The “Ick” Factor photo: Stuck in Customs Wednesday, 27 June, 12
  • 10. Less icky? What if we called it… relationship building, community creation, or lead generation? Wednesday, 27 June, 12
  • 11. Push vs Pull photo: pasukaru76 Wednesday, 27 June, 12
  • 13. Community is built with common ground & common language. photo: Brandon Christopher Warren Wednesday, 27 June, 12
  • 14. Strategic Challenges Who, What, & Where photo: Matthew McVickar Wednesday, 27 June, 12
  • 15. Find your people. photo: See-ming Lee Wednesday, 27 June, 12
  • 17. Exercise: Mini-Persona • First Name • Age • Occupation • Currently reading… • Likes to eat… • Chooses your product/service because… Wednesday, 27 June, 12
  • 18. What does she THINK & FEEL? core values major preoccupations worries & aspirations What does she HEAR? What does she SEE? environment what friends say friends what influencers say what the market offers The Empathy Map What does she SAY & DO? attitude in public appearance behaviour towards others PAIN GAIN fears wants/needs frustrations measures of success obstacles Credit: XPLANE Wednesday, 27 June, 12
  • 19. What does she THINK & FEEL? core values major preoccupations worries & aspirations What does she HEAR? What does she SEE? environment what friends say friends what influencers say what the market offers What does she SAY & DO? attitude in public appearance behaviour towards others PAIN GAIN fears wants/needs frustrations measures of success obstacles Credit: XPLANE Wednesday, 27 June, 12
  • 20. Some people are not your people. And that’s OK. photo: Telstar Logistics Wednesday, 27 June, 12
  • 21. Stand out from the crowd. photo: onkel_wart Wednesday, 27 June, 12
  • 22. Cultivate your voice. photo: VancityAllie Wednesday, 27 June, 12
  • 23. Be useful. Be generous. photo: kris krug Wednesday, 27 June, 12
  • 24. Brochures and websites and business cards, oh my… photo: Michael Kappell Wednesday, 27 June, 12
  • 25. One thing at a time. photo: splorp Wednesday, 27 June, 12
  • 26. Measuring success photo: Julia Manzerova Wednesday, 27 June, 12
  • 27. DIY Marketing Strategy 1. Find your people (personas, empathy map) 2. Define your value proposition 3. Cultivate your voice (meal exercise, room exercise, icons/heroes) 4. Brainstorm content ideas (enthusiasm, knowledge, inspiration) 5. Choose & prioritize materials & venues 6. Decide how you’ll measure success 7. Experiment, measure, & refine Get (and share!) the worksheet: http://bit.ly/diymktg Wednesday, 27 June, 12
  • 28. Questions? The Boss of You: www.thebossofyou.com Twitter: @laurenbacon Wednesday, 27 June, 12