Listening Skills Essay

Assessment Task:
Given that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310),
argue the importance of listening skills in the workplace. Your analysis should identify three specific
listening behaviors and provide examples to demonstrate how these skills promote communication
and understanding. Support your analysis with relevant communication theory and evidence from
appropriate academic sources.
Listening skills play a significant role in evaluating communication capabilities in the workplace
throughout the globe. It affects all kinds of interactions and becomes part of problem solving.
Thought communication encounters, workers are able to learn why they trust or distrust each...show
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In one stage of communication, the quality of conversation can be improved when the workers are
engaged in active listening. For instance, note taking during meetings which challenge both
individual listening and writing skills, encourages co–workers to improve their sort–term memory to
be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their
understanding, and it gives the other person an opportunity to elaborate on main point of the
information. Active and effective listening behaviours have a huge impact on the growth of business
in the work place, because it shows the interaction between co–workers and how they deal with
problems in their environment (Eunson 2012). Active and effective listening demonstrates the
ability of workers to hear and feel what the other people want so say without judgment. Thus, active
and effective listening skills have positively impact on the workplace.
Remaining silent is an essential component of communication based on listening skill. This skill
encourage people to participate, giving attention to listen to other people when they talking without
interruption (Hybels & Weave 2008). More over, as people they make an ethical agreement to listen
to the other, they focused their attention on them without acknowledging competing thoughts
(Gamble & Gamble 2013). It is widely recognized that, listening can be defined as paying attention to
other people when they talk. In addition, as human beings
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Essay on Listening for Understanding
Listening for Understanding
Listening is an important form of communication. Unfortunately, many people who do not know
how to listen believe they can listen well. They often say "I have been doing this all of my life of
course I can listen". Listening is not inherited, or a personality trait, it is a skill that must be worked
on and practiced.
Anybody can become a good listener if they are committed to learn how and are willing to work
hard. The first mistake that people tend to make when listening is to not make any type of
comments while listening. They tend to just stand there and listen while the speaker talks. This can
become very frustrating for the speaker and the listener. While the speaker may feel like he isn't being
...show more content...
Try to listen to what the speaker is trying to say and not to what is making you angry. Summarize
the main points of what the speaker was saying so that the focus is on the speaker and not you. It
is always important to try and listen objectively no matter what the speaker is trying to say. By
doing this, you will become a better listener and more able to communicate with others concerning
subjects that might normally make you angry to the point that you would no longer be able to carry
on a working conversation with that individual. This will make you especially valuable in the
management industry where, as a rule, people will come to you with problems that need to be
resolved.
It is important to listen carefully and to withhold personal judgement. This is especially true when the
subject matter or the position taken by the speaker is making you angry. In this circumstance, your
interjections, if not thoroughly thought through, may just make the person defensive. Problems can
also arise if you are too nice and give a lot of positive comments. People like it when they are being
praised. This can alter what the speaker is saying. If you continue to give positive comments the
speaker will continue to want more of them from you. If you want to find out what the speaker is
really thinking you need to listen and withhold evaluation.
As well as withholding evaluation one must also show patience. While many

The Power of Good Listening Skills Essay
Listening is the capability to correctly receive and interpret messages in the communicating
procedure. Listening is essential to all communicating that is successful, with no capacity to listen
efficiently messages are readily misunderstood – the correspondent can readily become frustrated or
irritated and communication breaks down.
Listening is so significant that many top companies supply listening abilities training for his or her
workers. This is unsurprising if you think about that great listening abilities often leads to: better
customer satisfaction, greater productivity with fewer errors, raised sharing of information which
then may lead to inventive and creative work.
Many entrepreneurs and successful leaders credit their success...show more content...
In addition, it can mean the difference between causing a team to neglect and efficiently directing it.
http://money.usnews.com/money/blogs/outside–voices–careers/2013/06/20
/how–to–be–assertive–and–get–what–you–want–at–work Negotiation is a process where differences
are settled by individuals. This is an activity where arrangement or compromise is achieved while
preventing disagreement.
In any disagreement, people intelligibly plan to reach the perfect result for his or her position (or
maybe an organization is represented by them). But the principles of equity, keeping up a
relationship and seeking common advantage are the keys to your successful result.
Negotiation abilities can be of great advantage in resolving any differences that appear between
others and you.
For example; you've several jobs you want to complete during the week and everyone needs their
job to be finished by you so what does one normally do in these scenarios? You request another
party how pressing their job is so it is possible to prioritize them and work. You and another party on
the deadline of the job really negotiate. http://www.cnr.berkeley.edu/ucce50/ag–labor/7labor/17.htm
Like any others, Persuasion skills can be learnt and they can be an integral part of having the ability
to affect others to reach targets and your aims.
Integrating these tools when thinking about the best way to raise persuasion abilities can help

Listening Skills Essay
Listening is one of the important skills among three other English skills; reading, writing and
speaking. Listening play significant role in language development. Listening is the ability to hear
and understand what other people say. It is also the basic skill that we have in learning language
because we listen before we speak. Just take the example of the babies. Before they can talk with
their parents, they only give signs when they want to communicate with them by crying. They only
listen to the speech or sounds that close to them. By the time, they gain all of knowledge and
information from the people near them. Then, they start to imitate and try to speak. Of course, this
takes time, the babies cannot talk directly when they listen to the language. So, this is the same as
the learners who try to learn English as a second language. Especially in listening ability. Listening is
a receptive skill because the learners do not need to produce the language. They only receive and try
to understand the language. Receptive...show more content...
It looks one way and then it sounds completely different. However, using subtitle when watch a
movie video can help the learners to activates two part of the learner's brain; listening and reading
skills. Because the learners listen the movie video while read the subtitle. Beside subtitle can
improve learner listening ability. It can also help the learners unconsciously remember a new
vocabulary (Vanderplank, 1988). Sometimes, the learners miss the hearing of the vocabulary because
they are not sure what is the vocabulary that spoken in the movie video, but with the help of subtitle
the learner can read the subtitle and they will keep that in their mind much better. Although, the use
of subtitle sometimes can distract and disturb the learner when they watch the movie video because
they tend to read the subtitle rather than listen to English spoken language in the movie

Essay on Effective Listening
Effective Listening
The ability to listen well is an important tool for understanding others. Sadly, very few people know
how to listen well. In fact, most people can think of only one or two good listeners in their lives.
Listening is not simply agreeing – it is much more. Good listeners are able to better understand and
respond to others, complete assignments accurately, settle disagreements before they escalate, and
establish rapport with difficult people.
Listening is often confused with hearing. This serious misconception can lead us to believe that good
listening is instinctive. In fact, good listening is an active, sophisticated process – a learned behavior
– that demands focus and attention. Listening takes place on...show more content...
Content listening can lead to serious misunderstandings and is especially deceptive because it
appears the listener is tuned in.
Superficial Listeners
Superficial listeners are often judging, daydreaming, or rehersing their response this is essentially
hearing, not listening. The listener is tuning in and out thinking little of the talker, and mainly
listening for a chance to jump in and take over the conversation. People who listen at this level are
pretending to listen and are often quiet and passive.
To achieve deep listening, the listener must take on certain responsibilities to help the talker and to
ensure that there is agreement about the interpretation and intent of a message. Specifically, the
listener must focus on the talker and pay close attention to what is being said. Strive to understand
the meaning of the message and respond accordingly. Keep in mind that the response lets the talker
know whether or not the message is getting through and allows him or her to adjust the message
accordingly.
Listener Responsibilities
Determine the talker's needs during the interaction. At the beginning of a conversation, the talker
may be tentative and not say what he or she means. Whether he or she continues often depends on
the listener's initial response. Stay neutral and try to listen objectively. Direct, clear communication
rarely occurs when information flows one way. Listening blocks are obstacles that interfere with our
listening they

Listening
Listening is a difficult skill that few people ever learn.
Experts say the average person has 25% listening efficiency.
Listening with understanding, is more than just sitting back and letting words flow into your ears.
Listening is an active skill that is at least as hard as talking, maybe harder.
There is no real communication unless the listener understands, accepts, and will take action based
on what was said.
The person who develops good listening skills has a head start on providing the best solutions based
on information obtained during conversations.
1. WHAT ISHEARING & A person who incorporates listening with concentration is actively
listening.п‚ў Listening is the absorption of the meanings of words and sentences by the brain...show
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'Active listening' means, as its name suggests, actively listening. That is fully concentrating on what
is being said rather than just passively 'hearing' the message of the speaker.
Active listening involves listening with all senses. As well as giving full attention to the speaker, it
is important that the 'active listener' is also 'seen' to be listening – otherwise the speaker may
conclude that what they are talking about is uninteresting to the listener.
Interest can be conveyed to the speaker by using both verbal and non–verbal messages such as
maintaining eye contact, nodding your head and smiling, agreeing by saying 'Yes' or simply 'Mmm
hmm' to encourage them to continue. By providing this 'feedback' the person speaking will usually
feel more at ease and therefore communicate more easily, openly and honestly.
Listening is the most fundamental component of interpersonal communication skills. Listening is
not something that just happens (that is hearing), listening is an active process in which a conscious
decision is made to listen to and understand the messages of the speaker. Listeners should remain
neutral and non–judgmental, this means trying not to take sides or form opinions, especially early in
the conversation. Active listening is also about patience – pauses and short periods of silence should
be accepted. Listeners should not be tempted to jump in with questions or comments every time
there are a

Listening Process Essay
Listening is one of the most powerful tools of communication and is a process that is used to
receive, convey a meaning, and respond to both verbal and nonverbal messages. It is what we
choose to do and it requires more work than speaking. Oftentimes, people simply misunderstand the
difference between listening and hearing. Hearing is a passive process that takes in sounds and
noises and listening is what you choose to do. This selective process includes 5 phases that can be
acquired for us to become effective listeners in the future. The 5 phases are attending, understanding,
remembering, critically evaluating (listening), and responding. Once the 5 different areas are
understood, we will become aware of what needs to change and how we...show more content...
The last two factors of attending are to resist tuning out and avoid interruptions. When it comes to
tuning out and interrupting, I have a huge dilemma while communicating with others. Back in high
school, that was one thing that I was good at; tuning out. I even still struggled with it coming into
college. In my first semester at Nassau Community College, a student asked me what we had to
get done on a class assignment and I had completely tuned out because I got easily distracted by
thinking about what I needed to do when I got home. I knew that tuning out was not a pleasant idea
and I should change that before it got out of hand. I keep a constant reminder that blocking mixed
thoughts and distractions will accredit me to improve in this area of the listening process. Avoiding
interruptions has always been an issue and still is to this day. It only occurs when I'm with family
and/or friends but never at school or with teachers. During an encounter with a friend, she was
talking about how we don't spend enough time hanging out and after a single minute, I interrupted
her with a tangential response. Interrupting interferes with attending and tends to be a barrier for
most school–going students. If we want to prevent interruptions from happening, turn–taking should
be greatly put into consideration. The next time I communicate with family or friends, I need to keep
in mind to patiently wait until it's my turn to speak.
The second phase of the

Listening Skills Essay
As human beings, we use our senses to learn what is going on in the world around us. In ancient
times, a person's survival depended upon being able to hear and see many dangers in the
environment. Our other senses of taste, touch, and smell also helped people survive. Many people
think that sight is the most important sense. Early humans would have run into terrible danger
without their sense of sight. Even today, it is hard for anyone to imagine how they could survive
without their sense of sight. However, with the days of hunting and gathering a time of the past,
today's survival skills are very different. Today,communication is one of man's most important skills,
and communication depends on the sense of hearing. Even when we are...show more content...
One of my greatest weaknesses was my peers observed me nervously looking at the clock
throughout the meeting. I was not even aware that I was doing that, but I do know that I was
concerned about the time because my other children needed to be picked up from school at a
certain time. My peers stated that I seemed that I was in hurry, and that added a note of
distraction to my listening skills. Another weakness of mine was the act of defensive listening.
Every time a bad behavior was noted in my son, I was obviously offended and seemed to always
have to defend my parenting skills. My peers wrote that I seemed "on guard" throughout the entire
meeting. Again, I was completely unaware of this poor listening skill as I was engaging in it. The
listening skills survey was a great way to receive objective and very helpful constructive criticism
regarding my ability as a effective listener.
Based on the results of this survey, I found that there are some informational listening skills that I
could adopt to become a more effective listener. Preparing to listen would help me in my school
and personal life. I could have arranged a friend to pick up my other kids, and I could have gone
over the teacher reports, so that my son's poor behaviors were not a surprise. In school, reading the
required materials and printing off power points really helps me prepare to listen to lecture. Another
skill that will help me

What Is Listening Skills Essay
Listening
According to English.com ("What is Listening? | English Club," n.d.), "Listening is receiving
language through the ears. Listening involves identifying the sounds of speech and processing them
into words and sentences". Listening is the first of the four language skills which are: Listening,
Speaking, Reading, Writing. It is usually the first language skill that we learn. Thedefinition of
listening skill is therefore the act of hearing attentively ("Define Listening Skills | TutorVista.com,"
n.d.). We listen for entertainment, information, to understand and learn. Good listening requires
self–awareness because the mind gets destructed easily. ("Active Listening," n.d.).
It is essential in business communication for effectiveness, team work productivity and a strong
rapport with...show more content...
Some of the policies are sexual harassment, cleanliness, deadlines and in most companies proper
grooming and appearance. The following website provide essential tips on developing this skill. http:
//www.skillsyouneed.com/ps/assertiveness–techniques.html
Negotiation
Cambridge English Dictionary defines negotiation as the process of discussing something with
someone in order to reach an agreement, or the discussions themselves. ("negotiation Meaning in the
Cambridge English Dictionary," n.d.).
It is a skill that required in getting better deals on business transactions or achieving a compromise
position that will be beneficial to parties involved. One can negotiate their terms of payment before
signing the employment or contract letter. It involves weighing between what works best and what
will not.
There are quite a number of websites and on–line colleges offering good guidelines about improving
on this skill but this is what I picked as the

Research Paper On Listening Skills
EXECUTIVE SUMMARY
Listening is the first communication skill which the neonate acquires. Listening refers to the
technique of paying attention to what the orator is saying. (Underwood, 1989, page 1) It involves
hearing, understanding and interpreting the message conveyed. The concept of listening skills is
incomplete without a proper feedback or response. An accurate feedback will boost the morale of
the speaker thus encouraging him to deliver his messages more effectively. Listening skills helps
people to become cognizant of; what the speaker is talking about. United States Department of
Labor Secretary's Commission on Achieving Necessary Skills (SCANS) have recognized five
proficiencies and three foundation skills that the work personnel but possess before they enter the
workplace. Among these three foundation skills, listening skill was listed as crucial. (What Work
Requires of Schools: A SCANS Report for America 2000). Hence listening skills are decisive of
personnel entering the workforce.
There are certain...show more content...
Just listen" Listening is a skill which is imbibed in the early stages of life. It requires ability and a
lot of practice to become an efficient listener. To become an efficient listener a person must
endeavour to get rid of the poor listening habits. (Motion Masters). A study suggests that on an
average, more than half of the time (70%) is spent by an adult on communication. People spend more
time in listening as compared to the other communication skills i.e. reading, writing and speaking.
(Adler, R. et al. 2001). The role of listening skill in business world cannot be underestimated. To be
an efficient worker, a person needs to be an efficient listener. Listening is bifurcated as: content,
critical, empathic, and active listening. (Films for the Humanities and Sciences) Listening skills play
a vital role in the success of any

The Importance Of Listening Skills
English is an international language that students need to learn. There are four language skills
students need to master, one of which is listening skill. Listening skill is one of the four language
skills which plays important roles in language acquisition. It plays an important role in a way that it
gives inputs and presents the model of a language (Nation & Newton, 2009). Through listening,
students are unconsciously trained to differ sounds, accents, stresses, and intonations. Additionally,
listening also plays a crucial part in communication. According to Mendelsohn (1994, as cited in
Hamouda, 2013), language users use 40–50% of the time in listening; 25–30% in speaking; 11–16%
in reading; and in writing is about 9%. Consequently, listening is one of the English language skills
students need to master due to its importance in language communication and acquisition. For that
matter, it is an obligation for teachers to help students develop listening skill.
In contrast, achieving the goal of having a good listening skill for junior high school level seems to
be a challenging process. It takes time as it needs practices more than theories. As mentioned by an
English teacher of a junior high school in Malang, conducting listening practice requires a lot of
preparation and it takes time and energy. Most of the time, the teacher skipped the listening practices
because there is not enough time to give students listening practices since the time allocated for
English subject at

Essay On Listening Skills
THE IMPORTANCE OF LISTENING AND SPEAKING SKILLS
English language learning Listening and speaking the very basic and important skill is consistently
interrelated with other skills reading and writing. In the language teaching listening and speaking
skills are posses significant role. The challenges towards teaching listening and speaking skills are
now better understanding because of the new strategies contributing to effective listening and
speaking moreover the widespread availability of technology supports the language learners in
enhancing their listening and speaking skills. This paper lights with the prime importance of
listening and speaking in language acquisition.
KEYWORDS: Listening, speaking, Learning, Language skills, teaching...show more content...
Among the all skills listening is different between hearing and listening" (Sunita, Mishra & C.Murali
krishna, 2006).
"Listening is perhaps the most essential skill for second/foreign (L2) language learning, particularly
at the beginning stages. It internalises the rules of language and facilitates the emergence of other
language skills" (Stella Hurd and Tim lewis, 2008).Communication is vital part of our daily lives
.we sit in a school listen to the teachers we read the books we talk to the friends watching television
and communication over through the internet. "Communication involves at least two people: the
sender and the receiver" (Viva career skills library, 2007).
Speaking which means to an interaction between two persons. Sender and receiver it is only a
two communicators that play a fundamental role. "Conversation is the most common form of
dyadic communication. It links people together, be it in social or professional life. Conversation
may be defined as oral and usually informal or friendly exchange of views, ideas, etc. In the speaking
skills the participant has to play the role of a speaker or listeners are

Listening Skills In Counseling
Counseling is a process that occurs when client engage a professional counselor to set time aside
expressing problems, thoughts and feelings in a confidential space so being able to help them deal
or overcome issues which cause difficulties and also helped to improve life in future. Apart from
that, a counselor is trained to listen with empathy whereby with the help of counselor, clients will
slowly feel better (Dryden, W, 2010).
Listening, attending, empathy, questioning, summarising are all the counseling skills for a trained
counselor. Each skill has the own meaning to it. These counseling skills can be very effective in a
way if a trained counselor knows how and when to apply them during the session. Basically, listening
skill involves...show more content...
Besides that, I reflect on the limitations and challenges of skills used by me in this role–play.
One of the most important limitations is dealing with anxiety. The moment I am face to face
with clients, I am feeling nervous and out of words. Imagine, being in a room with someone who
is a stranger to me and I should not expect her to start the conversation instead. Understood that
this could be her first time being in a counseling session but to prevent her from keeping silent, I
had to start a conversation to start the session. Besides that I have to also build a relationship and
trust with clients so in days ahead, she will feel comfortable conversing with me. Time is a
crucial thing for me. Basically, I have a habit of looking at the time for every five minutes
although counseling session took up only an hour, but to me, it seems to be long. Apart from that,
she might think that I am bored listening to her issue but as a act of trained counselor, I steal a
glance on my watch when she grab a drink or wipe her mucus. Although it is hard to maintain by
not looking at the watch each time, but to me it is a way of respect towards our

Speaking And Listening Skills Essay
Speaking and listening skills are very important for a number of reasons:
–Spoken language is at the heart of human interaction, at home, at work and in society. –Speaking
and listening skills are important in all contexts in which learning takes place, whether it be literacy,
language or numeracy, etc. –Good speaking and listening skills are a key aspect of employability:
getting a job, maintaining employment and progressing at work. –Good oral communication skills
are important in other aspects of lives, for example in family and peer relationships. –Purposeful use
of speaking and listening is central to effective teaching and learning. –Speaking and listening are
important in all types of provision, be it discrete literacy and numeracy...show more content...
Shaking these loudly, softly, when marching, skipping or stomping. Playing 'guess what's inside the
instrument'.
–Singing known songs loudly and then softly, stretching words in known songs and adding new
words or sounds.
–Listening to a range of music with the children from rap to classical. Encourage the children to
move in response to the variety of musical styles and moods.
–Learning some action rhymes such as 'wind the bobbin up'.
–Playing some commercially produced tapes and CDs. Clapping along with familiar rhymes and
learning new ones.
–Listening to the sounds the feet make when walking/running/skipping: slowly, softly, fast, stomping
hard, in flip flops, boots, and high heels.
–Trying different types of claps: clapping hands softly, fast and making a pattern for the children to
follow. Stomping feet. Tapping fingers. Clicking tongue.
–Inventing a special clap routine for when someone does something really well.
–Reading or saying poems, songs, nursery songs and rhyming stories, trying to use gestures, tapping
regular beats and pauses to emphasise the rhythm of the piece.
–Adding percussion to mark the beats using hands, feet or

Listening –Definition: "the ability to accurately receive and interpret messages in the communication
process" (http://www.skillsyouneed.com/interpersonal–skills.html) –Example: With listening skill,
you can obtain more information because your subordinates will talk with you honestly. Sometimes
staffs don't want to let their boss know information, especially about bad information, but active
listening skill help you to get those information also. It enable you to make a decision based on less
biased information. –Web site:
е®џгЃЇзџҐг‚‰гЃЄгЃ„е‚ѕиЃґгЃ®жњ¬иіЄгѓ»еЉ№жћњгѓ»г‚№г‚гѓ«UPжі• http://conlabo.jp
/active–listening–857#certification03 This web site introduces 3 methods for developing listening
skill. First, we have to adjust our mind to the speaker's mind. It is called Pacing. Second, we repeat
what the speaker said so that make him/her comfortable. It is called Repeating. Third, we summarize
what the speaker said so that we can assure that we understand what he/she meant. It is called
Para–phrasing. Assertiveness –Definition: "being able to stand up for your own or other people's
rights in a calm and positive way, without being either aggressive, or passively accepting 'wrong'."
(http://www.skillsyouneed.com/ps/assertiveness.html) –Example: In team meeting, you can let
members know your opinion without making anyone uncomfortable or upset, even if the member
have other opinions. –Web site: Assertiveness– Tips & Techniques.

An Example Of Personal Listening
Listening is one of the most important processes in any sphere of life, such as business, education
and relationships. Listening is more than just hearing voices and noise, listening means
concentrating, giving attention to someone talking, be open minded, attending in the discussion
(Schilling, par.3), and understanding what the person is actually interpreting, using body expression
and words (Giang, par.1). These skills are required for success and a good life. They give the
solution of conflicts and difficulties, develop correctness, guarantee comprehension and create
reliable relationships (Schilling, par.1). Considering all this, it will be presented an example of
someone's listening skills by an observation and an analysis and the ways of improvement of my
personal listening skills.
Section 1 –...show more content...
I observed the negotiation from an outside angle for about half an hour at my uncle's office.
During the discussion, I absorbed if the customer was a good listener. I tried to figure out his bad
and good habits in his listening skills regarding the information I learned in class and the material I
read. During my observation, I noticed a few things which I considered as important for a successful
business and working time, such as their suitable clothes and professional standing. In the beginning,
the customer appeared as a good listener. As Dianne Schilling said, facing the person talking, having
eye contact with him and keeping an open mind are important habits for an effective listening (par.2,
4). Most of the time, the customer faced my uncle and had eye contact with him showing the good
habits of a listener. Indeed as Vivian Giang said, knowing and following whatthe other person is
saying considering the verbal and nonverbal indications has a huge impact in effective listening
(par.1, 14, 15). The customer did follow my uncle while talking, but there were a few cases he felt
lost in the discussion. The reason, he felt lost, was that

Essay On Speaking And Listening
1.3 Speaking and listening Listening is an important skill for the person who is learning English
because in verbal communication we cannot communicate with each other without listening to the
speaker's utterances and understanding them. However, listening is a very demanding and
challenging skill for the learners to master. Many students often encounter trouble in listening to
foreign people even though they are doing well in the English classroom. According to Rubin
(1995:8), "For second/foreign language learners, listening is the skill that makes the heaviest
processing demands because learners must store information in short term memory at the same time
as they are working to understand the information". Furthermore, as she explains, "Whereas in
reading learners can go over the text at leisure, they generally don't have the opportunity to do so in
listening". As Broughton and et al (1988:65) claim it appears that listening is a passive skill, and
speaking is an active one. This is not really true, since...show more content...
This order may not be the same, however, because of the differences in grammatical features of the
diverse human languages. Further research needs to be done so that these natural orders can be
discovered and utilized in the teaching of foreign languages. Originally, my research was to include
these other natural orders, but I was unable to find any research pertaining to the languages I was
studying. So I decided to focus instead on the way grammar is taught in general in classrooms and
how it is presented in

Essay Listening Skills
Listening Skills
The importance of listening effectively is obvious to our everyday activities. The fundamentals of
listening appear to be quite simple; however, with a little thought on the matter, the depth of the
listening is far from basic. The similarities between hearing and listening can be deceiving.
Hearing is a physical process and listening is both physical and psychological. There are several
purposes of listening. If you are a good listener, it will be a huge help in school, at work, in
relationship, and in other situations. Another positive benefit of being a good listener is the ability to
easily express information and communicate with others. You can listen to understand, listen to
appreciate and you can listen...show more content...
Lisa asked whether or not she should bail her daughter out of the jail. Dr. Laura was open–minded
in that conversation. She did not prejudge Lisa?s daughter; she asked questions in order to get a
feeling for what was going on. Dr. Laura wanted to know if Lisa?s daughter caused any kind of
problems before or if she lied in the past. After the short conversation, Dr. Laura was ready to give
advice. Dr. Laura replied that if she was telling the truth about the loan, she could get proof, and that
would clear her from the
charges. Dr. Laura advised Lisa not to bail her out. All of these characteristics that Dr. Laura
demonstrated are examples of listening to appreciate.
Another concept of listening is listening to understand, which involves verbal and nonverbal
messages. This includes body language, hand movements, posture, word–emphasis, etc. However,
being on a talk radio show and interpreting verbal and nonverbal gestures is difficult. The speaker?s
tone of voice, rate of speech, and enthusiasm are the only characteristics that Dr. Laura can refer to
while listening to her guests. The perfect example for this concept from Dr. Laura?s audition would
be the call from Magi; she had a question about her mother of 94 years. According to the book,
vocabulary, concentration, and memory contribute to understanding the listener; and Dr. Laura dealt
with that pretty well. She focused on the main idea of the story, which was that Magi?s mom lost the
ability to

Essay on Effective Listening Strategies
Most all human beings utilize some form of effective listening strategy throughout every
conversation they are faced with. On the one hand it is accurate to say that all humans attain
knowledge by employing effective listening strategies; however, not everyone gains information
from the same strategies. No matter what culture one comes from, in order to attain information
from conversations, one must seek and apply fundamentals from a list of effective listening
strategies. One of the most common lists of listening strategies happens to be focused towards
business listeners. "The human brain is built for conversation, but we achieve better results when we
think strategically about listening and make a few simple, deliberate choices that...show more
content...
"The first purpose for a conversation is to exchange information (Business, 2005)." In many
conversations you will be talking about what someone needs, or is offering; you may also be trying
to figure out whether someone else has complementary offerings or needs. "The second purpose for
having a conversation is to build working relationships (Business, 2005)." People who know and
respect one another often work together more effectively. "Personal style can make an enormous
difference in a conversation (Business, 2005)." Developing and maintaining positive personal
relationships can be one of the most important components of customer–supplier conversations,
employer–employee conversations, networking conversations, team communication, and more.
"The third purpose for condoning a conversation is to attain good feelings from the conversation
for you and others involved in the conversation (Business, 2005)." Having an enjoyable and/or
productive conversation can make you feel valuable, respected, and even liked. Now that the first
step is attained you are ready for the second step. The second step in making you more effective in
everyday conversations is to be aware of your choices. "At risk of stating the obvious, in
conversations people generally take turns talking and listening (Business, 2005)." Effective
listeners are fully conscious of making a decision each time they decide to talk or to let someone
else talk. "If you haven't already, you can develop this

Active Listening Skills Essay
Active Listening Skills Reflection Paper
EDL/531
Tonya Dean
2/17/13
Paula Baucom
I interviewed Ronnie Macko, a nurse educator at Select Medical Corporation and Chris Schillig a
high school and college level English instructor. I had to conduct the interviews at separate times
because of schedule conflicts. The interviews were conducted using the list of coaching/ mentoring
questions that our team had developed in week 3. I will attach each instructor's individual responses
to the end of the paper for review. During the instructor interviews active listening skills were used.
Listening is used for many purposes. Listening is used to gain important information, gain
understanding, learning, and also enjoyment. Most people retain...show more content...
Name two qualities of an effective coach or mentor?
Must be a good listener and non–judgmental.
2. Why do you want to be a mentor?
I enjoy watching nurses grow in knowledge, skill and confidence and feel great gratification in
helping them grow and develop their skills.
3. How do you incorporate constructive criticism into the student's feedback?
First, you have to develop an effective coach/mentor relationship with the development of mutual
respect. Touch base with you mentee regularly and praise them on jobs well done and goals met.
When constructive criticism is needed, ask them to explain the situation and ask if there is
anything they should have done differently. Give encouragement and share personal experiences
especially if they are not sure what they should have done differently. Review policies and
procedures with them and give them a copy for easy reference. End the conversation with praise for
specific jobs well done and tell them you have confidence that they will do better in a similar
situation the next time.
4. When meeting with a mentee for the first time, how do you start the initial conversation?
Introduce yourself and share with them your professional history related to the job you are
mentoring them for. Ask them to share their past experiences related to the job you are mentoring
them for with you.
5. What are some examples of your problem solving techniques when coaching?
Let the mentee explain

Listening Skills Essay

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