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From Zero to e-Learning in 90 days
1. From Zero to e-Learning
in 90 days
Aisla Nicholls
Head of HR
2. Who Are We?
Framework is a specialist charity that exists to
tackle homelessness in all its forms
We work with more than 9,000 people across
the East Midlands and parts of South Yorkshire
Everything we do fits in to three broad areas:
1. Preventing Homelessness
2. Helping people who are homeless
3. Providing opportunities to people who may
otherwise struggle to find them
3. Services we provide…
Street Outreach
Accommodation Services
Direct Access
Supported Accommodation
Move-on Accommodation
Homelessness Prevention Services
Generic and Specialist Floating Support
Legal Support
Drug and Alcohol Treatment Services
EVE
4. People We Support
People supported by
Framework come from
a wide array of
backgrounds and can
have vastly different life
experiences, from
vulnerable young care
leavers to experienced
business people.
5. What was our need?
Growth of the organisation from 2010 onwards – despite
the recession and third sector cuts
Greater geographical spread – Lincs, S Yorks
Getting more value for money
Ensuring everyone gets the same experience
Variety of course content
Variety of working hours – staff in hostels working shifts,
peripatetic care staff, catering teams
Variety of services – NHS professionals, support staff,
catering, painting and decorating, back office
professionals etc
6. Meet Jon Leighton – Framework’s e-
supremo…
Connected to Paul
Webster
(@watford_gap)
Showed me the
variety they could
offer
The rest is history….
8. Development of our DLE and its
content
Urgent need for safeguarding training – differing
availability in localities so this was our first port
of call
Development of other courses – reviewing the
content of existing products in the LP catalogue
and branding them as FHA – quick wins
Compulsory enrolment
Used Adult Learning Week and worked with
UNISON to promote engagement
9. Adult Learning Week
Used as a driver for engagement
Prize Draws!
Love 2 Shop vouchers
Chocolates
10. Big thanks to my staff – without them
this wouldn’t have happened
Emma Hill – for marshalling the
workforce and being so
enthusiastic
Christine Wilson – for her
concerted effort and using her
previous expertise with e-learning
to get things going