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Organisations in the age of algorithms

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Talk from State of the Net 2015 in Milan. See http://postshift.com/organisations-in-the-age-of-algorithms/ for the narrative of this talk

Publié dans : Business
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Organisations in the age of algorithms

  1. 1. Organisations in the age of algorithms
 Towards a new Operating System for Organisations State of the Net, Milan, October 2015 POST*SHIFTLee Bryant
  2. 2. This is an exciting time for organisational development, especially at the intersection between new ways of working
 and emerging technologies
  3. 3. the world is changing faster than our organisations
  4. 4. can we build long-lived institutions for the C21st ?
  5. 5. management is based on some very old assumptions
  6. 6. conventional org structures are no longer fit for purpose
  7. 7. conventional org structures are no longer fit for purpose
  8. 8. conventional org structures are no longer fit for purpose
  9. 9. conventional org structures are no longer fit for purpose
  10. 10. Current structures are not
 sentient, nor capable of change
  11. 11. most firms lack the imagination to organise in new ways
  12. 12. most firms lack the imagination to organise in new ways
  13. 13. social tools help, but cannot change the org on their own
  14. 14. Morning Star: efficient peer-to-peer self-management
  15. 15. Valve: employees flock towards work that matters
  16. 16. Valve: employees flock towards work that matters
  17. 17. Valve: employees flock towards work that matters
  18. 18. Now, however, the game is changing in dramatic ways
  19. 19. What are products?
  20. 20. Products as Platforms
  21. 21. Data+Services+Experience > Hardware
  22. 22. Internet culture inside and outside
  23. 23. FrameworkGrafting new data skills onto old systems is not enough
  24. 24. command & control versus software and algorithms
  25. 25. Towards the
 post-human organisation?
  26. 26. extreme vision: entirely algorithmic DAOs
  27. 27. nice vision: the help-bots are coming !
  28. 28. in manufacturing, we have lived with robots for years
  29. 29. but we are seeing humans returning to robot factories
  30. 30. but we are seeing humans returning to robot factories “We cannot simply depend on the machines that only repeat the same task over and over again,” Kawai said. “To be the master of the machine, you have to have the knowledge and the skills to teach the machine.”
  31. 31. augmented human intelligence vs. artificial intelligence
  32. 32. "the best chess player on the planet today is not a computer. Nor is it a human. The best chess player is a team of humans using computers." augmented human intelligence vs. artificial intelligence
  33. 33. but what to do with a generation of middle managers?
  34. 34. shared activity streams for smart machines & humans
  35. 35. we need to socialise and collectively interpret data flows
  36. 36. We need a new operating system for the modern organisation
  37. 37. Frameworksoftware went from vertical integration to layers, services
  38. 38. we need the organisation to evolve in a similar way
  39. 39. we need the organisation to evolve in a similar way
  40. 40. org systems need to be evolutionary… alive… sentient…
  41. 41. Frameworkshared data platforms are a key capability for the OS
  42. 42. Structure • Decentralised • Resilient • Adaptive & Emergent • Networked • Service-oriented Culture • Open • Customer-centric • Innovative • Experience-led • Passion & purpose Practice • Agile & Iterative • Data-driven • Collaborative • Task-focused • Podular we need self-aware, adaptive, learning organisations
  43. 43. Where to begin for an existing organisation?
  44. 44. start by defining key capabilities and health measures
  45. 45. use internal social data to track ‘real-time’ change
  46. 46. ask your ‘human sensor networks’ to determine success
  47. 47. FrameworkThe Quantified Org: always be changing
  48. 48. always be capturing employee ideas, problems, needs
  49. 49. we need a new form of leadership, not management
  50. 50. My Point of View: 
 Connectivity is our new superpower. 
 A modern, algorithmic organisational OS can help us use it better.
  51. 51. thank you for listening :) { }Please continue the conversation with us: • @leebryant / @postshift • lee@postshift.com • www.postshift.com POST*SHIFT
  52. 52. Image credits and references https://flic.kr/p/foH23g https://flic.kr/p/6ukbKf https://flic.kr/p/oxdMeZ http://www.socialenterprise.it/en/ https://www.flickr.com/photos/davegray/6865783407/ https://www.flickr.com/photos/davegray/8614115016/ https://www.flickr.com/photos/28042570@N08/7096957269 https://www.flickr.com/photos/60576698@N00/159422716 http://www.morningstarco.com/ http://www.nytimes.com/2014/02/21/business/satya-nadella-chief-of-microsoft-on-his-new-role.html?_r=0 http://www.vanityfair.com/news/business/2012/08/microsoft-lost-mojo-steve-ballmer https://www.flickr.com/photos/mattpaish/8110496706/ https://www.flickr.com/photos/pestoverde/8763130149/ https://developmentofwindows.files.wordpress.com/2014/09/windows3.jpg http://www.irishexaminer.com/media/images/m/MartinWinterkornVolkswagenCEO_large.jpg http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through- corporate-america_final2015.pdf http://startupmanagement.org/wp-content/uploads/2015/02/Screen-Shot-2015-02-04-at-2.33.16-PM.png http://www.cio.com.au/article/584857/big-data-projects-gaining-steam-due-cio/ http://www.decisyon.com/platform http://www.engadget.com/2015/10/04/daimler-self-driving-truck-test/ https://www.flickr.com/photos/kheelcenter/5279194177/sizes/l/ https://medium.com/swlh/how-slackbot-forced-us-to-workout-7b4741a2de73 http://www.bloomberg.com/news/articles/2014-04-06/humans-replacing-robots-herald-toyota-s-vision-of-future https://www.flickr.com/photos/capitano_teo/397060137/ https://www.flickr.com/photos/peasap/655111542/sizes/l/ https://www.flickr.com/photos/81133120@N06/14911009117 https://www.flickr.com/photos/tinkerszone/3948664111/ https://www.flickr.com/photos/cambodia4kidsorg/3575872381 https://www.flickr.com/photos/decaseconds/8696247987/

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