You've probably heard the term "Contextual Communications" over the past year. But what does it mean? Why does it matter? And how would you use contextual communications within an application or bot that you are building?
In this talk I will share the What, Why and How of contextual communications. Think SMS, in-app messaging, voice and mix in things like location, time, history and all the data around this. Finally, I'll demonstrate how APIs make all of this possible.