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Deliver 5-star Quality Mobile apps with Keynote’s
DeviceAnywhere Platform and IBM

Leigh Williamson, IBM Distinguished Engineer
Rachel Obstler, Senior Director of Product Marketing, Keynote
DeviceAnywhere®

February 2013




Twitter: @leighawillia
@DevAnywhere
Hashtag: #ibmmobile #ibmkda

                                                                © 2013 IBM Corporation
Mobile        @leighawillia @DevAnywhere #ibmmobile #ibmkda


Please note
    IBM’s statements regarding its plans, directions, and intent are subject to change or
    withdrawal without notice at IBM’s sole discretion.
    Information regarding potential future products is intended to outline our general product
    direction and it should not be relied on in making a purchasing decision.
    The information mentioned regarding potential future products is not a commitment, promise,
    or legal obligation to deliver any material, code or functionality. Information about potential
    future products may not be incorporated into any contract. The development, release, and
    timing of any future features or functionality described for our products remains at our sole
    discretion.


    Performance is based on measurements and projections using standard IBM benchmarks
    in a controlled environment. The actual throughput or performance that any user will
    experience will vary depending upon many factors, including considerations such as the
    amount of multiprogramming in the user’s job stream, the I/O configuration, the storage
    configuration, and the workload processed. Therefore, no assurance can be given that an
    individual user will achieve results similar to those stated here.




2                                                                                      © 2013 IBM Corporation
Mobile        @leighawillia @DevAnywhere #ibmmobile #ibmkda


Mobile is the NEXT dominant phase of computing
    Mobile is different:
                                                               Mobile/Wireless/Cloud
    • Transformational business models
    • Faster lifecycles
    • More iterative




                          Client/Server
                                                                   Web/Desktop

       Host/Mainframe




                                                    IBM Mobile Enterprise

3                                                                                      © 2013 IBM Corporation
Mobile         @leighawillia @DevAnywhere #ibmmobile #ibmkda



IBM’s strategy addresses full range of mobile enterprise needs

Extend & Transform                                                 Build & Connect
Extend existing business                                           Build mobile applications
capabilities to mobile devices                                     Connect to, and run
Transform the business by                                          backend systems in support
creating new opportunities                                         of mobile
                                                                   Test and validate mobile
                                                                   applications on full range of
                                                                   devices




            Manage & Secure
            Manage mobile devices, services
            and applications
            Secure my mobile business


4                                                                                  © 2013 IBM Corporation
Mobile     @leighawillia @DevAnywhere #ibmmobile #ibmkda



    Quality is critical for mobile applications

     Customer facing (B2C) applications
       ‘Face of the Business’
       Engage customer personally and drive loyalty
       User experience is key to brand perception

     Employee facing (B2E) applications
       Increase worker productivity
       Speed decision making and action
       Poor user experience compromises
       investment


                                                                 No more 1 star ratings!



5                                                                                 © 2013 IBM Corporation
Mobile       @leighawillia @DevAnywhere #ibmmobile #ibmkda


    How is mobile application testing different?
    Device platforms, fragmentation, and growth
     • iOS, Android, BlackBerry, Windows Phone,
       Symbian, etc.
     • Multiple form factors and screen resolutions
     • Device refresh every 24 months
     • In 2011, over 300 new devices released


    New capabilities to test
     • Camera, GPS, direction, orientation, voice, etc.


    More network considerations
     • Multiple carriers, variable throughput and latency,
       disconnected use, network switching, etc.


    User experience is more critical

6                                                                  © 2013 IBM Corporation
Mobile      @leighawillia @DevAnywhere #ibmmobile #ibmkda



    Testing the end-to-end mobile solution




      Client Tier Devices              Middle Tier Server         Back-end Data & Services




         Testing involves much more than just the mobile front-end



7                                                                             © 2013 IBM Corporation
Mobile   @leighawillia @DevAnywhere #ibmmobile #ibmkda


What do mobile testers need?




8                                                            © 2013 IBM Corporation
Mobile      @leighawillia @DevAnywhere #ibmmobile #ibmkda



IBM Mobile testing capabilities are comprehensive

    IBM Rational Quality             Test Planning              ALM Integration
                                     Test Construction          Team Collaboration
    Manager (RQM)                    Test Execution             Reporting & Dashboard




                                      IBM Rational Test Workbench
                                             Simulation of mid-tier or backend systems
      Test automation on device              Test automation of mid-tier or back-end systems
      Mobile device cloud access             Performance and load testing



9                                                                                     © 2013 IBM Corporation
Mobile       @leighawillia @DevAnywhere #ibmmobile #ibmkda



DeviceAnywhere – access to real devices in the Cloud



     Keynote’s DeviceAnywhere platform enables the mobile testing process with:
      Cloud-based platform providing access to real mobile devices from anywhere

      Manual testing and collaboration features for new feature and compatibility testing
       Automated testing for smoke and regression testing, accelerating test coverage
     and time to market




10                                                                                      © 2013 IBM Corporation
Mobile           @leighawillia @DevAnywhere #ibmmobile #ibmkda



How it Works – DeviceAnywhere controls real devices over the
Internet

                       Your key                                     The device’s
                       presses and                                   screen sent
                       mouse clicks                                 back to your
                       sent to the                                     computer
                       device




     Your computer, connected to the                                    Real Devices, hosted by Keynote or located
                internet                                                              in your test lab



11                                                                                             © 2013 IBM Corporation
Mobile            @leighawillia @DevAnywhere #ibmmobile #ibmkda



Importance of testing on real devices
Mobile device characteristics that impact the quality of your application or website, but
are not easily verifiable using an emulated phone or browser, include:

 Different screen        Unreadable text, blurred images, misalignment
 resolution / screen     of screen elements, and items that fall off the
 size                    screen.




 Android                 On-screen and physical controls that function
 Customizations          differently across devices
                         Customized handling of inputs and events
                         (e.g. Samsung Swype vs. default Android
                         keyboard).


 Memory / CPU            Low or insufficient memory or processing power.
                         Impacts of other services running on the device.




12                                                                                  © 2013 IBM Corporation
Mobile          @leighawillia @DevAnywhere #ibmmobile #ibmkda



Use RQM and DeviceAnywhere to test mobile apps
and websites on real devices

            IBM RQM                          DeviceAnywhere                      Real Devices




     Plan, manage, and execute your      Remotely control and build test   Physical devices located in data
     test process                        scripts on real devices           center




13                                                                                         © 2013 IBM Corporation
Mobile   @leighawillia @DevAnywhere #ibmmobile #ibmkda



RQM and DeviceAnywhere

                                                         IBM RQM
                                                         Interface
                  RQM
                                                                       Detailed
                  Test
                                                                       results with
                  Script
                                                                       actual and
                                                                       expected
                                                                       device
                                                                       images
                           Choose
                           DeviceAnywhere
                           Script to execute




                                   Script
                                                                         Detailed
                                   results
                                                                         results with
                                   in RQM
                                                                         actual and
                                                                         expected
                                                                         text


14                                                                   © 2013 IBM Corporation
Mobile   @leighawillia @DevAnywhere #ibmmobile #ibmkda




15                                                            © 2013 IBM Corporation
Mobile               @leighawillia @DevAnywhere #ibmmobile #ibmkda



Flexible options for accessing real devices

     Shared Device Bank
Devices
   24X7 access to hundreds of smart devices
      Multiple copies of devices as well as reservations and wait
     device features ensure availability




     Private Devices
      24X7 access to your devices
      Keynote acquires and manages devices; swaps devices as
     needed to support new models
      Hosted by Keynote or deployed on premise




     Local Devices
      Plug your smart devices on hand directly into your local
     computer




16                                                                            © 2013 IBM Corporation
Mobile      @leighawillia @DevAnywhere #ibmmobile #ibmkda



Flexible options for system access
                                                    SaaS
                                                     Access to public and private devices
                                                     Test assets stored and accessible from anywhere, anytime
                                                  Devices




                                                    Licensed Hosted
                                                      Private SaaS environment with access to all of your private devices
                                                    in the cloud
                                                      Keynote hosts and manages your private system and devices




          Licensed On-Premise Deployment


                                                     Licensed On-Premise
                                                      Deploy your own private cloud inside your firewall




17                                                                                                    © 2013 IBM Corporation
Mobile         @leighawillia @DevAnywhere #ibmmobile #ibmkda


IBM can help you become a mobile enterprise
Extend & Transform                                                    Build & Connect
 Key Capabilities                                                     Key Capabilities
     Strategy, planning and                                            Mobile web, hybrid and native
     implementation                                                    app development
     Mobile-enabled solutions                                          Enterprise data, service, and
     including analytics, commerce,                                    application integration
     and social business                                               Comprehensive mobile
     Mobile as a service                                               testing and device access




               Manage & Secure
               Key Capabilities
                 Mobile device management
                 Device analytics and control
                 Secure network communications & management


18                                                                                    © 2013 IBM Corporation
Mobile   @leighawillia @DevAnywhere #ibmmobile #ibmkda




                http://www.ibm.com/software/rational/mobile/




19                                                             © 2013 IBM Corporation
Mobile                    @leighawillia @DevAnywhere #ibmmobile #ibmkda




© Copyright IBM Corporation 2012. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind,
express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have
the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities
referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature
availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines
Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.

    20                                                                                                                                                                  © 2013 IBM Corporation

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February 2013 IBM/DeviceAnywhere Webcast on Mobile Testing

  • 1. Deliver 5-star Quality Mobile apps with Keynote’s DeviceAnywhere Platform and IBM Leigh Williamson, IBM Distinguished Engineer Rachel Obstler, Senior Director of Product Marketing, Keynote DeviceAnywhere® February 2013 Twitter: @leighawillia @DevAnywhere Hashtag: #ibmmobile #ibmkda © 2013 IBM Corporation
  • 2. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Please note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2 © 2013 IBM Corporation
  • 3. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Mobile is the NEXT dominant phase of computing Mobile is different: Mobile/Wireless/Cloud • Transformational business models • Faster lifecycles • More iterative Client/Server Web/Desktop Host/Mainframe IBM Mobile Enterprise 3 © 2013 IBM Corporation
  • 4. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda IBM’s strategy addresses full range of mobile enterprise needs Extend & Transform Build & Connect Extend existing business Build mobile applications capabilities to mobile devices Connect to, and run Transform the business by backend systems in support creating new opportunities of mobile Test and validate mobile applications on full range of devices Manage & Secure Manage mobile devices, services and applications Secure my mobile business 4 © 2013 IBM Corporation
  • 5. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Quality is critical for mobile applications Customer facing (B2C) applications ‘Face of the Business’ Engage customer personally and drive loyalty User experience is key to brand perception Employee facing (B2E) applications Increase worker productivity Speed decision making and action Poor user experience compromises investment No more 1 star ratings! 5 © 2013 IBM Corporation
  • 6. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda How is mobile application testing different? Device platforms, fragmentation, and growth • iOS, Android, BlackBerry, Windows Phone, Symbian, etc. • Multiple form factors and screen resolutions • Device refresh every 24 months • In 2011, over 300 new devices released New capabilities to test • Camera, GPS, direction, orientation, voice, etc. More network considerations • Multiple carriers, variable throughput and latency, disconnected use, network switching, etc. User experience is more critical 6 © 2013 IBM Corporation
  • 7. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Testing the end-to-end mobile solution Client Tier Devices Middle Tier Server Back-end Data & Services Testing involves much more than just the mobile front-end 7 © 2013 IBM Corporation
  • 8. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda What do mobile testers need? 8 © 2013 IBM Corporation
  • 9. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda IBM Mobile testing capabilities are comprehensive IBM Rational Quality Test Planning ALM Integration Test Construction Team Collaboration Manager (RQM) Test Execution Reporting & Dashboard IBM Rational Test Workbench Simulation of mid-tier or backend systems Test automation on device Test automation of mid-tier or back-end systems Mobile device cloud access Performance and load testing 9 © 2013 IBM Corporation
  • 10. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda DeviceAnywhere – access to real devices in the Cloud Keynote’s DeviceAnywhere platform enables the mobile testing process with: Cloud-based platform providing access to real mobile devices from anywhere Manual testing and collaboration features for new feature and compatibility testing Automated testing for smoke and regression testing, accelerating test coverage and time to market 10 © 2013 IBM Corporation
  • 11. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda How it Works – DeviceAnywhere controls real devices over the Internet Your key The device’s presses and screen sent mouse clicks back to your sent to the computer device Your computer, connected to the Real Devices, hosted by Keynote or located internet in your test lab 11 © 2013 IBM Corporation
  • 12. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Importance of testing on real devices Mobile device characteristics that impact the quality of your application or website, but are not easily verifiable using an emulated phone or browser, include: Different screen Unreadable text, blurred images, misalignment resolution / screen of screen elements, and items that fall off the size screen. Android On-screen and physical controls that function Customizations differently across devices Customized handling of inputs and events (e.g. Samsung Swype vs. default Android keyboard). Memory / CPU Low or insufficient memory or processing power. Impacts of other services running on the device. 12 © 2013 IBM Corporation
  • 13. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Use RQM and DeviceAnywhere to test mobile apps and websites on real devices IBM RQM DeviceAnywhere Real Devices Plan, manage, and execute your Remotely control and build test Physical devices located in data test process scripts on real devices center 13 © 2013 IBM Corporation
  • 14. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda RQM and DeviceAnywhere IBM RQM Interface RQM Detailed Test results with Script actual and expected device images Choose DeviceAnywhere Script to execute Script Detailed results results with in RQM actual and expected text 14 © 2013 IBM Corporation
  • 15. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda 15 © 2013 IBM Corporation
  • 16. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Flexible options for accessing real devices Shared Device Bank Devices 24X7 access to hundreds of smart devices Multiple copies of devices as well as reservations and wait device features ensure availability Private Devices 24X7 access to your devices Keynote acquires and manages devices; swaps devices as needed to support new models Hosted by Keynote or deployed on premise Local Devices Plug your smart devices on hand directly into your local computer 16 © 2013 IBM Corporation
  • 17. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda Flexible options for system access SaaS Access to public and private devices Test assets stored and accessible from anywhere, anytime Devices Licensed Hosted Private SaaS environment with access to all of your private devices in the cloud Keynote hosts and manages your private system and devices Licensed On-Premise Deployment Licensed On-Premise Deploy your own private cloud inside your firewall 17 © 2013 IBM Corporation
  • 18. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda IBM can help you become a mobile enterprise Extend & Transform Build & Connect Key Capabilities Key Capabilities Strategy, planning and Mobile web, hybrid and native implementation app development Mobile-enabled solutions Enterprise data, service, and including analytics, commerce, application integration and social business Comprehensive mobile Mobile as a service testing and device access Manage & Secure Key Capabilities Mobile device management Device analytics and control Secure network communications & management 18 © 2013 IBM Corporation
  • 19. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda http://www.ibm.com/software/rational/mobile/ 19 © 2013 IBM Corporation
  • 20. Mobile @leighawillia @DevAnywhere #ibmmobile #ibmkda © Copyright IBM Corporation 2012. All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 20 © 2013 IBM Corporation