SlideShare une entreprise Scribd logo
1  sur  39
Télécharger pour lire hors ligne
hospitality management
Indian tourism covers 0.8% of the Worlds Market.
Estimated that tourism in India could contribute Rs.
8,50,000 crores to the GDP by 2020 ( approx. 1800
million USD)
Foreign tourist arrival in India during


   2010                  5.78 Million

   2011                  6.29 Million

   2012(Till July)       3.76 Million
Foreign Exchange Earning during

  2010              Rs 64889 Cr

  2011              Rs 77591 Cr
  2012(Till July)   Rs 52149 Cr



Employment during 2011-july 2012

  Direct            10.7 Million
  Indirect          24.4 Million
Tourism Planning
Tourism is one of many activities in a community
or region that requires planning and coordination.
Planning is the process of identifying objectives and
defining and evaluating methods of achieving them.
Tourism planning is goal-oriented, striving to
achieve certain objectives by matching available
resources and programs with the needs and wants of
people.
By comprehensive planning we mean planning
which considers all of the tourism resources,
organizations, markets, and programs within a
region.
Comprehensive planning also considers economic,
environmental, social, and institutional aspects of
tourism development
Tourism Planning
     Process
   Background Information


          Mission


           Vision


           Goals


     Theme Development
Objective


          Action Plan


   Writing Recommendation


Identifying Evaluation Strategies


  Prioritize Recommendation


           Write plan


        Implementation


  Evaluation and Monitoring
Evolution of tourism
development planning
Stage 1
Unplanned tourism development era
Stage 2
Beginning of partly supply oriented tourism
Stage 3
Entirely supply oriented
Stage 4
Market or Demand oriented tourism development
Stage 5
Contemporary Planning Approach
Two Sides of Tourism
        Planning
 Tourism planning has evolved from two related but
 distinct sets of planning philosophies and methods.


1. Tourism is one of many activities in an area that must
 be considered as part of physical, environmental, social,
 and economic planning.
2. Tourism may also be viewed as a business in which a
 community or region chooses to engage
Stages Of Tourism
 Planning At National
         Level
National level Planning


Tourism Policy
Other major infrastructure considerations.
The general amount types, and quality level of
accommodation and other tourist facilities and services
required.
The major tour routes in the country and their
regional connections
Regional Planning

 Regional Policy
 Regional access and the internal transportation network
 of facilities and services
 Type and location of tourist attraction
 Location of tourism development areas including resorts
 areas
 Amount, type and location of tourist accommodation
 and other tourist facilities and services.
 Marketing strategies and promotion programs
Resort Planning


It is more specific than regional planning level, but not as
detailed as development area or resort land use planning.
The components of the resort plan will depend on the
situation of the resort, but typically would include tourist
attraction features, general location of accommodation
and other tourist facilities and services
 In India tourism planning started quite late with the
1st tourism policy announced by govt. in November 1982.
 In July, 1986 the Planning Commission of India set up
the National Committee on Tourism in order to
formulate plans for this sector.
 In May, 1992 the National Action Plan for tourism
was announced.
 Indian tourism planning increased with the 7th Five
year plan India(1985-1989).
 In 8th Five year plan(1992-1997) govt allowed private
sector to participate in tourism sector.
 In 9th five year plan(1998-2002) and 10th Five year plan
there is no innovation has been started, all proposed
project were completed.
 After that during 11th five year plan(2007-2012) there
was a distinct shift in the approach of tourism
development.
Strategies for development of tourism
          during 12th plan
Targets for tourism sector
A. Increase India’s share of international tourist arrivals to at
least 1% by the end of 12th plan requiring an annual growth of
12.38% during 2011-2016.
B. Provide adequate facilities for domestic tourism to sustain
the growth 12.16% during 12th plan.


Implications of the targets
i.     Foreign tourist arrivals
     Number of FTA’s in 2016 are estimated to be 11.24 million.
     Number of tourist visit in 2016 will be around 35.96 million.
ii. Domestic tourism
Number of domestic tourist visit in 2016 are estimated to be
1451.46 million.
iii. Additional Foreign Exchange Earnings From tourism
The foreign exchange earning from tourism will increase
from Rs 64889 Crore in 2010 to Rs 134383 Crore in 2016.
Additional FEE from tourism during 2010-2016 are
estimated to be Rs69494.
iv. Employment generation
The total number of jobs in the tourism sector in 2016 are
estimated to be 77.5 million as compared to 53 million 2010.
An additional employment of 24.5 million is likely to be
created during 2010-2016.
Manpower requirement in hospitality sector

              Requirement   Supply   Gaps
Year

2011-12       5.83          0.52     5.32
2012-13       6.26          0.56     5.70
2016-17       8.29          0.75     7.54

 (In Lakhs)
Accommodation units

Availability of Hotel Classified     128771
Rooms 2010
                      Unclassified   2583519

                     Total           2712290
Availability of Hotel Classified     310523
Rooms 2016
                      Unclassified   4661807
                     Total           4972330
Additional Hotel     Classified      181752
Rooms                Unclassified    2078288
Requirements 2016
                     Total           2260040
Employment Generation Due to Proposed Strategies

             Proposed     Likely       Total likely   Estimated Jobs
Strategy     Government   investment   investment     generated
             Outlay       by private   (Crore)        (Lakhs)
             (Crore)      sector

Strategy 1   9450         11340        20790          162.16

Strategy 2   1000         20000        2100           6.0

Strategy 3   770                       770            6.0

Strategy 4   4000         4800         8800           68.64

Total        15220        36140        51360          145.43
Taxation and Incentives
i.   Taxes on Hotel sector
     It is observed that it ranges from 4% to 20%.
ii. Taxes on food & beverages
     VAT on food items ranges from 5% to 16.84%
     VAT on liquor varies from 13 to 58%
     Service tax 10%(with an abatement of 70%)
iii. Taxes on road transport
     23% of the package cost
iv. Taxes on Air travel
     new service tax of Rs 185
     passenger service tax
     airport tax varied from 200-400Rs
     fuel surcharges varying from Rs1850 to Rs 2500.
Proposed Outlay Of Ministry of Tourism For 12th Plan
                                                12th Plan   11th Plan
   Existing Strategy-Dest./Circuits             4000        2606
   Strategy 1 – 35 dest./circuits               9450
   Strategy 2 – 20 tourism parks                1000
   Strategy 3 – 70 RTC’s                        770
   Overseas Promotion & Publicity               3000        1010
   Domestic Promotion & Publicity               1500        426
   Manpower Development                         1650        603
   Incentives to accommodation Infrastructure   750         235
   Other Scheme                                             276
   MR                                           230
   ITDC                                         250
   IT                                           150
   Land Bank                                    50
   Total                                        22800       5156
Initiatives to be taken to achieve the target
Strategy 1
Enhancing the industrial infrastructure of hospitali ty
Education by
• Opening new institute of hotel management and food
Craft Institute(FCI)
• Augmenting the capacity of existing IHM/FCI
• Facilitating private Sector Investment
Strategy 2
Hospitality Education to be broad to cover
• Universities
• Polytechnics
• Industrial training Institute
Strategy 3
•Skill development through “Hunar se Rozgar”
•Above educational Institutions
•Classified Star category Hotels


Strategy 4
•New sector to be identified eg. Restoration workers of
heritage building
•Convergence with planning commission , ministries of
HRD labour and rural Development.
The infrastructure for tourism includes basic
components like airports, railways, roadways,
waterways amenities like electricity, water supply,
drainage, sewage, solid waste disposal and services &
facilities like accommodation, restaurants, recreational
facilities and shopping facilities.
Strategy 1
Identify major circuits/ destinations having potential to
attract large number of visitors for development in mission
mode.
Strategy 2
Develop tourism Parks to be located in developed/
underdeveloped/ unexplored area of tourist interest.
Strategy 3
Identify cluster of villages having unique craft, ethnic art
form for development as tourism product.
Strategy 4
Sanctioning of mega tourism destinations to be discontinued.
Political framework in India

The union govt. is responsible for matters such as
external affairs, visa regulation, foreign exchange and
import export procedures.
State govt. is responsible for Law & orders, land use, civic
amenities, shops & establishments.
Major objectives for infrastructural
                development

To provide adequate, convenient , fast and safe facilities
which are competitively priced service to meet the primary
needs of the domestic and foreign tourist.


To provide the multi dimensional requirement of Indian
tourism industry with support facilities and act as catalyst
to economic development of the country.
Infrastructure Development Scheme
Construction Scheme
  Forest lodges , landed accommodation , tourist complexes
wayside amenities, motels/cafeteria/ restaurant ,tourist
reception centers, pilgrim sheds, public convenience.


Tourist Transport
• Mini buses ,jeeps, elephants etc for wildlife viewing
• Cruise boats ,ferry launchers ,etc. for water transport
• Tourist coaches in selected circuits
• Special tourist trains
Product Development Scheme
• Development of rural tourism
• Development of Cruise tourism
• Development of adventure tourism
• Refurbishment of monuments and environmental planning
• Development of pilgrim centre
• Open sky policy
• Foreign direct investment
India Tourism Development
   Corporation Limited
The India Tourism Development Corporation
Limited (ITDC) is an Hospitality, retail and Education
company owned by Government of India, under Ministry of
Tourism.
Established in 1966, it owns over 17 properties under
the Ashok Group of Hotels brand, across India.
ITDC came into existence in October 1966 and has been the
prime mover in the progressive development, promotion and
expansion of tourism in the country.
Mission Statement: To provide leadership and play a
catalytic role in the development of tourism infrastructure
in the country and to achieve excellence in its strategic
business units through professionalism, efficiency, value for
money and customer focused service.
Objectives of ITDC
 To function as an efficient corporate house with improved
productivity levels and profit margins.
 To be a major player in the development of tourism
infrastructure in the country.
 To play an active role in associating State Governments and
State Tourism Development Corporations in conceptualizing
and execution of tourism projects, publicity, promotion and
training.
 To rationalize/ right-size the manpower to have a lean, thin
and efficient organization.
 To create value for the shareholders.
 To ensure customer delight by providing value for money.
 To construct, take over and manage existing hotels and
market hotels, Beach Resorts Travellers’ Lodges/Restaurants;
 To provide transport, entertainment, shopping and
conventional services;
 To produce, distribute, tourist publicity material;
 To render consultancy-cum-managerial services in India
and abroad;
 To carry on the business as Full-Fledged Money Changers
(FFMC), restricted money changers etc.
Various Infrastructural Development
      Plans undertaken In Karnataka
No    Location           Extent of   Indicative projects ideas   Indicative
                         land in                                 investment in
                         acres                                   Rs. Crore*
1     Pilikula           18          Convention center, Star     100
      Mangalore                      Hotel/ Theme Park /
                                     Cultural Village
2     Tannir Bhavi,      20          Aquamarine Park             150-200
      Mangalore
3     Mysore             35          Convention Center, Star     275
                                     Hotel / Multi Theme Park
4     Jog                20          Eco Resort & Adventure      15
                                     Sports Activities
5     Shantisagar Lake   8.1         Adventure sports, Family    35
                                     Entertainment Centre
6     Anekal             40          Resort, Adventure sports    75
7    Badami        2   Star Hotel                  60
8    Bijapur       3   Resort / Amusement Park     25
9    Belur         3   Wellness Centre / Tourist   5
                       Amenities Centre
10   Kerethonnur   5   Adventure sports, Family    30
     Lake              Entertainment Centre
Ongoing Projects
 Budget Hotel Projects (North East India, Uttaranchal etc)
 Uttaranchal Air Connectivity
 Ropeway Projects in Uttaranchal, Meghalaya etc.
 Tourism Destination at Tehri Dam
 Ski Resort
 New Tourism Development in Bodoland
 Tourist Rest Houses in Kumaon Hills
 Sea / River Cruises in Andhra Pradesh
 Southern Splendour Luxury Train in Andhra Pradesh
 Ananthgiri Eco-Tourism Development Project in Andhra
Pradesh.
 Sri Ram Sagar Destination Development in Andhra
Pradesh
 Vizaq Beach Development in Andhra Pradesh
 International Convention Centre, Jaipur, Rajasthan
hospitality management

Contenu connexe

En vedette

Scientific method & variables
Scientific method & variablesScientific method & variables
Scientific method & variablesjdrinks
 
Measurements and metrics 10 11
Measurements and metrics 10 11Measurements and metrics 10 11
Measurements and metrics 10 11jdrinks
 
Marka brand launch - slideshare
Marka brand launch - slideshareMarka brand launch - slideshare
Marka brand launch - slidesharemiyuuh
 
Australian Baby Bargains
Australian Baby BargainsAustralian Baby Bargains
Australian Baby Bargainsinnovyz
 
แบบนิเทศการสอน
แบบนิเทศการสอนแบบนิเทศการสอน
แบบนิเทศการสอนthiamchit
 
Cele mai importante inventii din istorie
Cele mai importante inventii din istorieCele mai importante inventii din istorie
Cele mai importante inventii din istorieLoreta Gherghinoiu
 
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...Sorapong Premwiriyanon
 
Vocabulary yr
Vocabulary yrVocabulary yr
Vocabulary yrjdrinks
 

En vedette (14)

Scientific method & variables
Scientific method & variablesScientific method & variables
Scientific method & variables
 
Measurements and metrics 10 11
Measurements and metrics 10 11Measurements and metrics 10 11
Measurements and metrics 10 11
 
Fungi
FungiFungi
Fungi
 
Biologia I
Biologia IBiologia I
Biologia I
 
Marka brand launch - slideshare
Marka brand launch - slideshareMarka brand launch - slideshare
Marka brand launch - slideshare
 
Australian Baby Bargains
Australian Baby BargainsAustralian Baby Bargains
Australian Baby Bargains
 
แบบนิเทศการสอน
แบบนิเทศการสอนแบบนิเทศการสอน
แบบนิเทศการสอน
 
Cele mai importante inventii din istorie
Cele mai importante inventii din istorieCele mai importante inventii din istorie
Cele mai importante inventii din istorie
 
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...
ยุทธวิธีสู่ความสำเร็จในการจัดการเรียนการสอนระดับบัณฑิตศึกษา โดย ศ.ดร.ไพฑูรย์ ...
 
Woefstok got talent 3
Woefstok got talent 3Woefstok got talent 3
Woefstok got talent 3
 
Vocabulary yr
Vocabulary yrVocabulary yr
Vocabulary yr
 
2
22
2
 
2012 Minnesota Internet Survey: The Digital Divide 2.0 and Beyond
2012 Minnesota Internet Survey: The Digital Divide 2.0 and Beyond2012 Minnesota Internet Survey: The Digital Divide 2.0 and Beyond
2012 Minnesota Internet Survey: The Digital Divide 2.0 and Beyond
 
Dell case
Dell caseDell case
Dell case
 

Similaire à hospitality management

Stacy five years plan upadatetourismonehas
Stacy five years plan upadatetourismonehasStacy five years plan upadatetourismonehas
Stacy five years plan upadatetourismonehashayat alishah
 
Tourism and Tourism marketing.ppt
Tourism and Tourism marketing.pptTourism and Tourism marketing.ppt
Tourism and Tourism marketing.pptssuser0d70fd
 
Stacy five years_plan_revised_only_for_tourism
Stacy five years_plan_revised_only_for_tourismStacy five years_plan_revised_only_for_tourism
Stacy five years_plan_revised_only_for_tourismhosting guests
 
Stacy five years plan revised only for tourism
Stacy five years plan revised only for tourismStacy five years plan revised only for tourism
Stacy five years plan revised only for tourismhayat alishah
 
Stacy five years plan upadatetourismone
Stacy five years plan upadatetourismoneStacy five years plan upadatetourismone
Stacy five years plan upadatetourismonehayat alishah
 
Contribution of Hospitality industry to INDIAN Economy
Contribution of Hospitality industry to INDIAN EconomyContribution of Hospitality industry to INDIAN Economy
Contribution of Hospitality industry to INDIAN EconomyMohitKataria15
 
Evolution of Tourism Policy in India: An overview
Evolution of Tourism Policy in India: An overviewEvolution of Tourism Policy in India: An overview
Evolution of Tourism Policy in India: An overviewIRJET Journal
 
Analysis of Hospitality Sector
Analysis of Hospitality SectorAnalysis of Hospitality Sector
Analysis of Hospitality SectorSyril Thomas
 
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020BTO Educational
 
Scotland Tourism innovation programme
Scotland Tourism innovation programmeScotland Tourism innovation programme
Scotland Tourism innovation programmeTR3S PROJECT
 
Pc i integrated tourism development unitunderrevision201826january18
Pc i integrated tourism development unitunderrevision201826january18Pc i integrated tourism development unitunderrevision201826january18
Pc i integrated tourism development unitunderrevision201826january18hosting guests
 
Pair public final
Pair public finalPair public final
Pair public finalSammy Kibet
 
Tourism and Hospitality Sector Report - January 2019
Tourism and Hospitality Sector Report - January 2019Tourism and Hospitality Sector Report - January 2019
Tourism and Hospitality Sector Report - January 2019India Brand Equity Foundation
 
Tourism policy-2012-english
Tourism policy-2012-englishTourism policy-2012-english
Tourism policy-2012-englishNakul Wayanad
 
Domestic tourism srategy_30042012
Domestic tourism srategy_30042012Domestic tourism srategy_30042012
Domestic tourism srategy_30042012ntethe
 

Similaire à hospitality management (20)

Stacy five years plan upadatetourismonehas
Stacy five years plan upadatetourismonehasStacy five years plan upadatetourismonehas
Stacy five years plan upadatetourismonehas
 
Tourism and Tourism marketing.ppt
Tourism and Tourism marketing.pptTourism and Tourism marketing.ppt
Tourism and Tourism marketing.ppt
 
HRD In Tourism.ppt
HRD In Tourism.pptHRD In Tourism.ppt
HRD In Tourism.ppt
 
Stacy five years_plan_revised_only_for_tourism
Stacy five years_plan_revised_only_for_tourismStacy five years_plan_revised_only_for_tourism
Stacy five years_plan_revised_only_for_tourism
 
Stacy five years plan revised only for tourism
Stacy five years plan revised only for tourismStacy five years plan revised only for tourism
Stacy five years plan revised only for tourism
 
Stacy five years plan upadatetourismone
Stacy five years plan upadatetourismoneStacy five years plan upadatetourismone
Stacy five years plan upadatetourismone
 
Contribution of Hospitality industry to INDIAN Economy
Contribution of Hospitality industry to INDIAN EconomyContribution of Hospitality industry to INDIAN Economy
Contribution of Hospitality industry to INDIAN Economy
 
MT Action Plan in India
MT Action Plan in IndiaMT Action Plan in India
MT Action Plan in India
 
Evolution of Tourism Policy in India: An overview
Evolution of Tourism Policy in India: An overviewEvolution of Tourism Policy in India: An overview
Evolution of Tourism Policy in India: An overview
 
Analysis of Hospitality Sector
Analysis of Hospitality SectorAnalysis of Hospitality Sector
Analysis of Hospitality Sector
 
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020
SOUTH AFRICA - Corporate Plan 2015_2016 to 2019_2020
 
UNDAF Results Groups Presentations: Livelihoods
UNDAF Results Groups Presentations: LivelihoodsUNDAF Results Groups Presentations: Livelihoods
UNDAF Results Groups Presentations: Livelihoods
 
Scotland Tourism innovation programme
Scotland Tourism innovation programmeScotland Tourism innovation programme
Scotland Tourism innovation programme
 
Pc i integrated tourism development unitunderrevision201826january18
Pc i integrated tourism development unitunderrevision201826january18Pc i integrated tourism development unitunderrevision201826january18
Pc i integrated tourism development unitunderrevision201826january18
 
Pair public final
Pair public finalPair public final
Pair public final
 
Tourism and Hospitality Sector Report - January 2019
Tourism and Hospitality Sector Report - January 2019Tourism and Hospitality Sector Report - January 2019
Tourism and Hospitality Sector Report - January 2019
 
Tourism Policy
Tourism PolicyTourism Policy
Tourism Policy
 
Tourism policy-2012-english
Tourism policy-2012-englishTourism policy-2012-english
Tourism policy-2012-english
 
Beacon April 2015
Beacon April 2015Beacon April 2015
Beacon April 2015
 
Domestic tourism srategy_30042012
Domestic tourism srategy_30042012Domestic tourism srategy_30042012
Domestic tourism srategy_30042012
 

Dernier

Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024Stephan Koning
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfHajeJanKamps
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBBPMedia1
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHelene Heckrotte
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsWristbands Ireland
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessAPCO
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsP&CO
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursKaiNexus
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinAnton Skornyakov
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Lviv Startup Club
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfJohnCarloValencia4
 

Dernier (20)

Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 Building Your Personal Brand on LinkedIn - Expert Planet-  2024 Building Your Personal Brand on LinkedIn - Expert Planet-  2024
Building Your Personal Brand on LinkedIn - Expert Planet- 2024
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdfPDT 89 - $1.4M - Seed - Plantee Innovations.pdf
PDT 89 - $1.4M - Seed - Plantee Innovations.pdf
 
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John MeulemansBCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
BCE24 | Virtual Brand Ambassadors: Making Brands Personal - John Meulemans
 
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptxHELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
HELENE HECKROTTE'S PROFESSIONAL PORTFOLIO.pptx
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
Fabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and FestivalsFabric RFID Wristbands in Ireland for Events and Festivals
Fabric RFID Wristbands in Ireland for Events and Festivals
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for BusinessQ2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
Q2 2024 APCO Geopolitical Radar - The Global Operating Environment for Business
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
Entrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizationsEntrepreneurship & organisations: influences and organizations
Entrepreneurship & organisations: influences and organizations
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
Developing Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, OursDeveloping Coaching Skills: Mine, Yours, Ours
Developing Coaching Skills: Mine, Yours, Ours
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)Michael Vidyakin: Introduction to PMO (UA)
Michael Vidyakin: Introduction to PMO (UA)
 
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
TalentView Webinar: Empowering the Modern Workforce_ Redefininig Success from...
 
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdfAMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
AMAZON SELLER VIRTUAL ASSISTANT PRODUCT RESEARCH .pdf
 

hospitality management

  • 2. Indian tourism covers 0.8% of the Worlds Market. Estimated that tourism in India could contribute Rs. 8,50,000 crores to the GDP by 2020 ( approx. 1800 million USD) Foreign tourist arrival in India during 2010 5.78 Million 2011 6.29 Million 2012(Till July) 3.76 Million
  • 3. Foreign Exchange Earning during 2010 Rs 64889 Cr 2011 Rs 77591 Cr 2012(Till July) Rs 52149 Cr Employment during 2011-july 2012 Direct 10.7 Million Indirect 24.4 Million
  • 4. Tourism Planning Tourism is one of many activities in a community or region that requires planning and coordination. Planning is the process of identifying objectives and defining and evaluating methods of achieving them. Tourism planning is goal-oriented, striving to achieve certain objectives by matching available resources and programs with the needs and wants of people.
  • 5. By comprehensive planning we mean planning which considers all of the tourism resources, organizations, markets, and programs within a region. Comprehensive planning also considers economic, environmental, social, and institutional aspects of tourism development
  • 6. Tourism Planning Process Background Information Mission Vision Goals Theme Development
  • 7. Objective Action Plan Writing Recommendation Identifying Evaluation Strategies Prioritize Recommendation Write plan Implementation Evaluation and Monitoring
  • 8. Evolution of tourism development planning Stage 1 Unplanned tourism development era Stage 2 Beginning of partly supply oriented tourism Stage 3 Entirely supply oriented Stage 4 Market or Demand oriented tourism development Stage 5 Contemporary Planning Approach
  • 9. Two Sides of Tourism Planning Tourism planning has evolved from two related but distinct sets of planning philosophies and methods. 1. Tourism is one of many activities in an area that must be considered as part of physical, environmental, social, and economic planning. 2. Tourism may also be viewed as a business in which a community or region chooses to engage
  • 10. Stages Of Tourism Planning At National Level National level Planning Tourism Policy Other major infrastructure considerations. The general amount types, and quality level of accommodation and other tourist facilities and services required. The major tour routes in the country and their regional connections
  • 11. Regional Planning Regional Policy Regional access and the internal transportation network of facilities and services Type and location of tourist attraction Location of tourism development areas including resorts areas Amount, type and location of tourist accommodation and other tourist facilities and services. Marketing strategies and promotion programs
  • 12. Resort Planning It is more specific than regional planning level, but not as detailed as development area or resort land use planning. The components of the resort plan will depend on the situation of the resort, but typically would include tourist attraction features, general location of accommodation and other tourist facilities and services
  • 13.  In India tourism planning started quite late with the 1st tourism policy announced by govt. in November 1982.  In July, 1986 the Planning Commission of India set up the National Committee on Tourism in order to formulate plans for this sector.  In May, 1992 the National Action Plan for tourism was announced.  Indian tourism planning increased with the 7th Five year plan India(1985-1989).
  • 14.  In 8th Five year plan(1992-1997) govt allowed private sector to participate in tourism sector.  In 9th five year plan(1998-2002) and 10th Five year plan there is no innovation has been started, all proposed project were completed.  After that during 11th five year plan(2007-2012) there was a distinct shift in the approach of tourism development.
  • 15. Strategies for development of tourism during 12th plan Targets for tourism sector A. Increase India’s share of international tourist arrivals to at least 1% by the end of 12th plan requiring an annual growth of 12.38% during 2011-2016. B. Provide adequate facilities for domestic tourism to sustain the growth 12.16% during 12th plan. Implications of the targets i. Foreign tourist arrivals Number of FTA’s in 2016 are estimated to be 11.24 million. Number of tourist visit in 2016 will be around 35.96 million.
  • 16. ii. Domestic tourism Number of domestic tourist visit in 2016 are estimated to be 1451.46 million. iii. Additional Foreign Exchange Earnings From tourism The foreign exchange earning from tourism will increase from Rs 64889 Crore in 2010 to Rs 134383 Crore in 2016. Additional FEE from tourism during 2010-2016 are estimated to be Rs69494. iv. Employment generation The total number of jobs in the tourism sector in 2016 are estimated to be 77.5 million as compared to 53 million 2010. An additional employment of 24.5 million is likely to be created during 2010-2016.
  • 17. Manpower requirement in hospitality sector Requirement Supply Gaps Year 2011-12 5.83 0.52 5.32 2012-13 6.26 0.56 5.70 2016-17 8.29 0.75 7.54 (In Lakhs)
  • 18. Accommodation units Availability of Hotel Classified 128771 Rooms 2010 Unclassified 2583519 Total 2712290 Availability of Hotel Classified 310523 Rooms 2016 Unclassified 4661807 Total 4972330 Additional Hotel Classified 181752 Rooms Unclassified 2078288 Requirements 2016 Total 2260040
  • 19. Employment Generation Due to Proposed Strategies Proposed Likely Total likely Estimated Jobs Strategy Government investment investment generated Outlay by private (Crore) (Lakhs) (Crore) sector Strategy 1 9450 11340 20790 162.16 Strategy 2 1000 20000 2100 6.0 Strategy 3 770 770 6.0 Strategy 4 4000 4800 8800 68.64 Total 15220 36140 51360 145.43
  • 20. Taxation and Incentives i. Taxes on Hotel sector It is observed that it ranges from 4% to 20%. ii. Taxes on food & beverages VAT on food items ranges from 5% to 16.84% VAT on liquor varies from 13 to 58% Service tax 10%(with an abatement of 70%) iii. Taxes on road transport 23% of the package cost iv. Taxes on Air travel new service tax of Rs 185 passenger service tax airport tax varied from 200-400Rs fuel surcharges varying from Rs1850 to Rs 2500.
  • 21. Proposed Outlay Of Ministry of Tourism For 12th Plan 12th Plan 11th Plan Existing Strategy-Dest./Circuits 4000 2606 Strategy 1 – 35 dest./circuits 9450 Strategy 2 – 20 tourism parks 1000 Strategy 3 – 70 RTC’s 770 Overseas Promotion & Publicity 3000 1010 Domestic Promotion & Publicity 1500 426 Manpower Development 1650 603 Incentives to accommodation Infrastructure 750 235 Other Scheme 276 MR 230 ITDC 250 IT 150 Land Bank 50 Total 22800 5156
  • 22. Initiatives to be taken to achieve the target Strategy 1 Enhancing the industrial infrastructure of hospitali ty Education by • Opening new institute of hotel management and food Craft Institute(FCI) • Augmenting the capacity of existing IHM/FCI • Facilitating private Sector Investment Strategy 2 Hospitality Education to be broad to cover • Universities • Polytechnics • Industrial training Institute
  • 23. Strategy 3 •Skill development through “Hunar se Rozgar” •Above educational Institutions •Classified Star category Hotels Strategy 4 •New sector to be identified eg. Restoration workers of heritage building •Convergence with planning commission , ministries of HRD labour and rural Development.
  • 24. The infrastructure for tourism includes basic components like airports, railways, roadways, waterways amenities like electricity, water supply, drainage, sewage, solid waste disposal and services & facilities like accommodation, restaurants, recreational facilities and shopping facilities.
  • 25. Strategy 1 Identify major circuits/ destinations having potential to attract large number of visitors for development in mission mode. Strategy 2 Develop tourism Parks to be located in developed/ underdeveloped/ unexplored area of tourist interest.
  • 26. Strategy 3 Identify cluster of villages having unique craft, ethnic art form for development as tourism product. Strategy 4 Sanctioning of mega tourism destinations to be discontinued.
  • 27. Political framework in India The union govt. is responsible for matters such as external affairs, visa regulation, foreign exchange and import export procedures. State govt. is responsible for Law & orders, land use, civic amenities, shops & establishments.
  • 28. Major objectives for infrastructural development To provide adequate, convenient , fast and safe facilities which are competitively priced service to meet the primary needs of the domestic and foreign tourist. To provide the multi dimensional requirement of Indian tourism industry with support facilities and act as catalyst to economic development of the country.
  • 29. Infrastructure Development Scheme Construction Scheme Forest lodges , landed accommodation , tourist complexes wayside amenities, motels/cafeteria/ restaurant ,tourist reception centers, pilgrim sheds, public convenience. Tourist Transport • Mini buses ,jeeps, elephants etc for wildlife viewing • Cruise boats ,ferry launchers ,etc. for water transport • Tourist coaches in selected circuits • Special tourist trains
  • 30. Product Development Scheme • Development of rural tourism • Development of Cruise tourism • Development of adventure tourism • Refurbishment of monuments and environmental planning • Development of pilgrim centre • Open sky policy • Foreign direct investment
  • 31. India Tourism Development Corporation Limited The India Tourism Development Corporation Limited (ITDC) is an Hospitality, retail and Education company owned by Government of India, under Ministry of Tourism. Established in 1966, it owns over 17 properties under the Ashok Group of Hotels brand, across India. ITDC came into existence in October 1966 and has been the prime mover in the progressive development, promotion and expansion of tourism in the country.
  • 32. Mission Statement: To provide leadership and play a catalytic role in the development of tourism infrastructure in the country and to achieve excellence in its strategic business units through professionalism, efficiency, value for money and customer focused service.
  • 33. Objectives of ITDC  To function as an efficient corporate house with improved productivity levels and profit margins.  To be a major player in the development of tourism infrastructure in the country.  To play an active role in associating State Governments and State Tourism Development Corporations in conceptualizing and execution of tourism projects, publicity, promotion and training.  To rationalize/ right-size the manpower to have a lean, thin and efficient organization.
  • 34.  To create value for the shareholders.  To ensure customer delight by providing value for money.  To construct, take over and manage existing hotels and market hotels, Beach Resorts Travellers’ Lodges/Restaurants;  To provide transport, entertainment, shopping and conventional services;  To produce, distribute, tourist publicity material;  To render consultancy-cum-managerial services in India and abroad;  To carry on the business as Full-Fledged Money Changers (FFMC), restricted money changers etc.
  • 35. Various Infrastructural Development Plans undertaken In Karnataka No Location Extent of Indicative projects ideas Indicative land in investment in acres Rs. Crore* 1 Pilikula 18 Convention center, Star 100 Mangalore Hotel/ Theme Park / Cultural Village 2 Tannir Bhavi, 20 Aquamarine Park 150-200 Mangalore 3 Mysore 35 Convention Center, Star 275 Hotel / Multi Theme Park 4 Jog 20 Eco Resort & Adventure 15 Sports Activities 5 Shantisagar Lake 8.1 Adventure sports, Family 35 Entertainment Centre 6 Anekal 40 Resort, Adventure sports 75
  • 36. 7 Badami 2 Star Hotel 60 8 Bijapur 3 Resort / Amusement Park 25 9 Belur 3 Wellness Centre / Tourist 5 Amenities Centre 10 Kerethonnur 5 Adventure sports, Family 30 Lake Entertainment Centre
  • 37. Ongoing Projects  Budget Hotel Projects (North East India, Uttaranchal etc)  Uttaranchal Air Connectivity  Ropeway Projects in Uttaranchal, Meghalaya etc.  Tourism Destination at Tehri Dam  Ski Resort  New Tourism Development in Bodoland  Tourist Rest Houses in Kumaon Hills  Sea / River Cruises in Andhra Pradesh  Southern Splendour Luxury Train in Andhra Pradesh  Ananthgiri Eco-Tourism Development Project in Andhra Pradesh.
  • 38.  Sri Ram Sagar Destination Development in Andhra Pradesh  Vizaq Beach Development in Andhra Pradesh  International Convention Centre, Jaipur, Rajasthan