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Isobar_Vietnam_Creds_April13_Final

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  1. 1. 1 Property of Isobar. Privileged & Confidential. An Introduction Isobar Vietnam 13th April, 2016
  2. 2. 3 Property of Isobar. Privileged & Confidential. the first truly global communications networkfor the digital age By acquiring the stregnths of top-class agencies in Digital, Media and Creative fields, we synergize our world class advertising services for our clients.
  3. 3. 4 Property of Isobar. Privileged & Confidential. our digital capabilities under one roof EVALUATION & INSIGHTS SPECIALIST ACTIVATION TRACKING HOLISTIC STRATEGY AD OPERATIONS (e.g. tagging, trafficking, ad serving) REPORTING (including dashboards & applications, e.g. AMOS, bespoke solutions) SOCIAL MONITORING DIGITAL STRATEGY (BOUGHT / OWNED / EARNED) ANALYTICS (including advanced analytics such as attribution, econometrics, computational modelling) TECH INNOVATION (MULTI- SCREEN) MEDIA STRATEGY (BOUGHT) SEARCH STRATEGY (BOUGHT / OWNED) SOCIAL / MOBILE STRATEGY (OWNED / EARNED) MEDIA PARTNERSHIPS VIDEO & AUDIO (Multimedia) PUBLISHING (Multimedia) OUT-OF-HOME DISPLAY (Online, Mobile, Social) PERFORMANCE DISLAY (Online, Social, Mobile) PROGRAMATIC / REAL-TIME BIDDING (RTB) AFFILIATE MKT (Where Available) PPC (Paid Search) CONTENTSEO (Organic Search) SOCIAL PUBLISHING SOCIAL MODERATION, MEDIATION PUBLIC RELATIONS
  4. 4. 5 Property of Isobar. Privileged & Confidential. leading digital revenue performance
  5. 5. 6 Property of Isobar. Privileged & Confidential. e identifiedas beingatthe leadingedge forinnovation andforthe completenessof ourvision
  6. 6. 7 Property of Isobar. Privileged & Confidential. isobar conceives, designs and builds experiences for the world’slargest organisations • Full-service digital agency, part of the Dentsu Aegis Network • Unique multi-disciplinary approach • Largest digital agency group in APAC - Network AOY 2011, 2012, 2014 & 2015 • Isobar NowLab innovation accelerators in North America, South America, Europe and Asia (total of 6 in APAC) • Innovation partnership with MIT Media Lab 4,500 People Globally 1720 APAC Employees 70+ Offices Globally 350+ Awards in last three years
  7. 7. 8 Property of Isobar. Privileged & Confidential. our relationships are strategic and longstanding
  8. 8. 9 Property of Isobar. Privileged & Confidential. 2015 recognition 1 st 250+ 18 350+ 2011 2012 2014 2015 Campaign’s Most Awarded Digital Agency Network APAC Awards in the past three yearsInnovation Cannes Lions Award for Fiat Latin America in 2014 New client wins Across 30 markets In 2014 Agency of the Year Titles Currently Held
  9. 9. 10 Property of Isobar. Privileged & Confidential. notable client partnerships Isobar is giving leading FMCG company P&G a whole new way to deliver it’s global brand.com websites spending over more than 50 markets. Isobar has a 9-year strategic relationship with Coca- Cola in China & Japan and now recently expanding out to SEA region to conceive, prioritize, roadmap, design, and build their digital media & experiences. As Jetstar's Digital Agency of Record, Isobar is working across a number of initiatives to transform their digital business and catapult take them into the leader category. Developing Asia-out clients. We truly understand Asia and are in a unique position to help our Asian clients grow globally through our global network. In addition to Isobar China driving Huawei’s international growth in more than 18 markets. Our relationship spans multi market full service digital to design & implement their digital marketing activities. Our latest innovation peace includes the use of neuro science technology for Umood. Retail transformation project which touches every digital entry point into the bank. It allows customers to create a financial health record of their financial affairs (initially with a banker) and establish financial goals for their life stages. This can be used to match new products as they progress through life, bringing the bank into the digital age and increasing the bank’s share of wallet Walking hand-in-hand through a digital journey since 2004. Crafting a seamless brand experience with a sophisticated and award winning booking engine. Our cruise planner opened a new business channel for the company and is the leading pre-cruise planning tool in the industry.
  10. 10. 11 Property of Isobar. Privileged & Confidential. SOCIALIN. MOBILE UP. SOCIAL IS NOT A DEPARTMENT, IT IS BAKED IN TO EVERYTHING THAT WE DO. IRRESISTIBLE IDEAS THAT SPREAD AND TAKE ON A LIFE OF THEIR OWN PERSON TO PERSON MOBILE WILL DOMINATE HOW WE ACCESS THE INTERNET. WE’VE FLIPPED OUR APPROACH ON IT’S HEAD, WE BUILD OUR RELATIONSHIPS FROM THE MOBILE DEVICE UP ALWAYS ON. WE OPTIMISE CONTINUOUS PROGRAMMES OF ACTIVITY BETWEEN YOU AND YOUR COMMUNITY. FROM CAMPAIGNS TO RELATIONSHIPS, 360 TO 365
  11. 11. 12 Property of Isobar. Privileged & Confidential. We create strategies that transform business processes and disrupt industries We create, measure and optimize digitally focused campaigns We design experiences that are both easy to use and a joy to use We design and build flexible and scalable technology solutions We invent digital products that generate new revenue streams Business Planning competitive & industry analysis, maturity models, roadmaps, business cases Strategy Development brand, digital marketing, Omni-channel experience (web, mobile, social, wearable, environmental), technology Planning research and insights, communications planning Creative advertising, visual design, content creation, studio production Optimization analytics, monitoring, SEO, SEM, multi- variate testing, dynamic landing pages, media ROI analysis User Research primary and secondary user research, segmentation, personas, Omni-channel user journeys User Experience Design information architecture, taxonomy and meta data, functional requirements, content analysis, interaction design, copywriting & story telling, visual design, motion graphics Omni-Channel In-store, Mobile, Web Solution Development content management, search, portals, native mobile, responsive front-end technology, internet-enabled devices & wearables, custom web applications, commerce platforms, social apps, marketing automation Service & Platform Development web services, security, big data, cloud infrastructure and support Technology Partners Adobe, Google, Apple, hybris, Demandware, Amazon, HP Autonomy, Sitecore, EZ Publish, Microsoft Commerce Partners Hybris, Demandware, Magento Product Development digital product design & development, digital product extensions, brand as a service Innovation Support product roadmaps, innovation programs & workshops, innovation culture development isobar services
  12. 12. 13 Property of Isobar. Privileged & Confidential. isobar vietnam 13
  13. 13. 14 Property of Isobar. Privileged & Confidential. a member of the largest advertising group in vietnam DENTSU ALPHA LTD. DENTSU VIETNAM LTD.
  14. 14. 15 Property of Isobar. Privileged & Confidential. leadership Denise Thi Managing Director Nguyen Khoa Hong Thanh Operations Director Lee Le Business Director Mint Chau Creative Strategy Director Giang Duong PR Director Nguyen Phuc Chau Technology Director Nguyen Phuong Linh Chief Accountant Luong Duy Binh Associate Account Director Phan An Head of Content
  15. 15. 16 Property of Isobar. Privileged & Confidential. highlighted services BRAND CREATIVE BRAND COMMUNICATIONS BRAND EXPERIENCE Creative Strategy Creative Production Creative Studio - Concept Message - Story Telling - Digital Content - Digital Product PR Services Full Digital / Communications - Communication Strategy “how to tell” - Execution Services (*) - Tracking and Measurement - Government Relations (*) Search, Performance, Ads, Social Media, Digital Production Digital Activation Location-based Eco-system - On-the-go Consumer Engagement - Location-based Marketing - Retail Digital Marketing - Omni-channel Consumer Journey Design - iCRM & E-commerce Strategy Crisis Management Omni-channel Marketing
  16. 16. 17 Property of Isobar. Privileged & Confidential. digitalclients ict/hi-tech finance/real estate pharmaceutical automotive others fmcg f & b
  17. 17. 18 Property of Isobar. Privileged & Confidential. pr clients ict/hi-tech finance/real estate pharmaceutical automotive others fmcg f & b
  18. 18. 19 Property of Isobar. Privileged & Confidential. selected cases 19
  19. 19. 20 Property of Isobar. Privileged & Confidential. kido – đại giađình: tết 2016 campaign ► Business Challenge − To build brand awareness with great differentiation among competitors as due to the Tet occasion’s culture, the brands’ theme have always been emphasizing mainly on family reunions. − To effectively build up awareness without heavy spending on the media like other competitors. ► Insight − Moms care for family everyday event Tet. All they need is just a happy family with appreciation. ►Idea & result − The concept was developed by the unspoken and unrecognized needs/wants of women to be appreciated by their loved ones, instead of focusing family reunion. − Thus, an integrated campaign with a digital-lead was launched with the initial use of PR and social media to voice out the lack of appreciation husbands and children have towards women who make daily sacrifices. Then, we created a microsite for people to display their appreciation towards their women by creating message, not only online but also broadcasted live at big shopping malls. − Men of all ages participated in rewarding the women in their lives with KIDO with more than 10,000 thank- you messages were sent through the online campaign and digital activations. Brand awareness increased up to 94% during the campaign and sales reached 300% of average monthly sales.
  20. 20. 22 Property of Isobar. Privileged & Confidential. ► Business/Consumer Challenge − Tết, as Vietnamese culture is the time best time of happiness, time of family reunion after a hard – working year. However, its meaning has faded out as years gone. − NEPTUNE, a brand leader among cooking oil category has run their Tet for 05 years with consistent concept “Tet Doan Vien” (Lunar New Year reunion). In 2015, Neptune continues this concept with new touching Tet TVC to enhance consumer’s love and promote Neptune gift bundle. − Agency is requested to spread out this TVC on Digital & introduce Neptune gift bundle as ideal gift on Tet. ► Insight − “For Youngsters, Tet is the time to relax and reward themselves by travelling abroad with friends” ►Idea & result − We create conversation & controversy on Digital & PR about TVC content of “Lunar new year, go home or travel?” by leverage KOLs opinion about their own Lunar new year by diversified contents. − TVC YouTube views: over 2 mils after the campaign (vs. KPI 1.3 mils). − Top 03 Tet most favorite campaigns. − Sales increase significantly during the campaign. neptune: tết 2016 campaign
  21. 21. 24 Property of Isobar. Privileged & Confidential. ► Challenge − Ensure - The competitor is the leading brand: TOM and owns 90% of market share − Lack of Brand Awareness ► Insight − Target to the consumers who want to take care of their parents, especially in terms of health ► Idea & result − Taking advantage of Fathers’ Day, we create chances for those who want to say thanks to their fathers. By recording their voices via a Facebook App, we select 100 Best Thanks and send to their fathers with a recorded CD, a Thank-you card and a Sure-Prevent product. − Besides, we coordinate with 1080 switchboard to deliver the voice message via phone calls. vinamilk: sure-prevent’s father day
  22. 22. 27 Property of Isobar. Privileged & Confidential. ► Challenge − Due to Vietnam's legal constraint against advertising to mothers with babies under 2 years-old, the milk industry suffers from collecting accurate data of consumer profiles for execution of brand activation. ► Idea: Our innovation - Digital Activation on wifi marketing platform − The innovation of digital activation on wifi marketing platform has proven its advantages over the conventional way, which helps ABBOTT’s targeted samplings reach their right audiences – moms with children aged 3 to 6, as well as simplifying the user journey and increase ROI by minimize the labor cost. ► Result − 73,833 mothers reached in a week in 5 different places via wifi marketing platform. 1,921 people signed up into brand platform. 70% acquisition cost per lead saved abbott: digital sampling activation
  23. 23. 29 Property of Isobar. Privileged & Confidential. ► Opportunity − Wifi is a new media channel to connect with the digital generation consumers. − Reach can be targeted to specific locations with wifi marketing. − Messages & approach takes a new innovation, enabled through new technology. − An essential part in So-Lo-Mo strategic planning. − An trust-worthy entrance for omni-channel marketing. s-wifi:location-based marketing
  24. 24. 41 Property of Isobar. Privileged & Confidential. thank you! 41

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