We are a leading global IT services and solutions company providing value propositions to our clients in the areas of banking and financial services to redefine and impact the core of their businesses. Since inception in 2003 we transformed into an integrated portfolio of services and solutions with extensive R&D and leveraged many banks in achieving their business objectives. Our extensive exposure to various core banking applications and processes and IT verticals has been our holistic approach in serving our clients with delight.
2. Capability Document T24
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Business Scenario - Banking
Banking is getting more dynamic than ever before. Customers need a larger variety of products and
offerings and as a result, banks have to be continuously enhancing their IT systems aggressively to address
these opportunities swiftly. Banks need to be able to scale up their IT systems extremely fast to the
changing business scenario. A technology implementation partner who can understand the business
needs and map them into business applications - using traceable processes and methodologies can help
banks a long way towards achieving this goal.
Portfolio of Services – Temenos T24TM Banking
Lera offers a portfolio of services to its clients in the T24 Banking arena as detailed out in the following
table:
Line of Business (LoB) Market Need Services Offered
Custom Software Development
(CSD) projects
Banks have unique
requirements, which need to be
automated. CSD has substantial
risks, which act as a
demotivation for clients.
Lera's project management
approach is aimed at lowering
the risks involved with CSD and
increasing the involvement of
stake-holders and end users.
This translates into increased
confidence levels at the client-
end.
Offshore Development Centers
(ODC)
Banks need to augment and
launch products, which are high
on quality and at the same time
manage time-to market and
cost-to-market.
Lera's ODC for T24 - Banking is
targeted at specifically for
banks. Lera's presence in
Hyderabad, India allows banks
to access the world's largest
source of highly skilled
manpower at significantly low
costs.
Professional Services
- Consulting
- Training
Banks require help in several
kinds during IT
implementations.
Lera helps banks through the
various phases by making its
team of banking consultants
available to them.
A few of the services are further in more detail.
3. Capability Document T24
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Consulting Services
During implementations and deployments, banks face a variety of constraints that act as impediments
and need help. Banks also face internal resource constraints, which create hurdles to speedy
implementations.
Lera offers a range of professional services, which complement client offerings, and in turn helps them
present end-to-end solutions. Lera's quick footed resourcing function and networking capabilities help
clients scale up quickly and effectively to meet the need of the hour. Our consultant's area of expertise
embrace the entire spectrum of T24 modules - be it core banking, retail banking, wholesale banking or
corporate banking.
Some of the key role definitions we adhere to are as mentioned:
•Manage a T24 project
•Prior experience of implementation & production
•Business & Technical know-how
•People Management Skills
Project Manager
•Technical and Business knowledge for T24
•LTA - Architecting skills for new modules in T24
Application Architect
•Good functional knowledge & brief technical knowledge
•Can write Test Scripts, User manuals, handle User Training,
•Create Functional specs and a bit of coding
Application
Consultant
•Banking Domain Knowledge
•Good functional knowledge
•Can create functional specs, handle User Trainings
Senior Business
Analyst/Business
Analyst
•Bridge Functional & Technical Team
•Can create Technical Specs
•Can build modules & Manage Technical Team
•Assist both technical analysts and programmers
Senior Technical
Analyst /Technical
Analyst
•Capable of converting given technical specs in to software codeProgrammer
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Implementation Services
Lera's process-oriented approach helped evolve the existing implementation processes and
methodologies that are advantageous to our clients during crucial stages of implementation. Our flexible
yet methodical approach facilitates seamless acceleration of implementation.
We offer professional services spread across different phases of implementation as shown below:
Our Implementation Methodology benefits include:
Controlled project schedules - solutions delivered on time
A high degree of project visibility and documentation
A system and business process architecture and platform that will support future improvement
initiatives
A basis to identify, manage and control the risks to success
Production Support and System Integration
Production Support is to bridge the process and procedural gaps between applications development,
technical support, and operational areas for application implementation control and support services. We
have taken up consulting, customization, and system integration work in specific.
Production Support provides the following (and not limited to) for identified production and test
environments. Application implementation support, problem and change management, analysis for
Pre Implementation
• Planning
• Core team
formation
• Business process
scope
• Technical integration
points
• Data conversation
details
• Estimate
• Detailed timeline
• Work plan
• Implementation cost
During Implementation
• Core system
parameterization
• Application
parameterization
• New Products
development
• Interface development
• Data Conversion &
Reconciliation
Post Implementation
• Handholding
• Measure objectives
• Analyze results
• Fine tune / Modify
• Audit
• Support
• Upgrades
• Security review &
enhancement
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performance improvements in procedure or application processing flow, automated scheduling, online
report viewing and report distribution, and statistical trends.
We understand the criticality of the production environment in high stakes finance industry. Lera provides
its clients 24x7 uninterrupted production-support be it in person, phone, mail or any other means.
Incident Lifecycle Management: Identifying, repairing and tracking incidents that interrupt the normal
functioning of the systems and disrupt the business.
Application Monitoring: Ensuring your applications are consistently up and running and guaranteeing
that business critical processes are not affected by application downtimes and outages. We create
comprehensive monitoring and management services to proactively monitor application availability,
performance, response time, exceptions, faults and failures using a variety of custom built and third party
monitoring tools.
Preventive Maintenance: Carrying out services for the upkeep of applications to reduce the occurrence
of problems and issues. Based on system performance, past system behavior and our experience, we
schedule routine ready-for-business checks to release patches as needed.
Corrective Maintenance: Minimizing the impact on the end users and the business, Lera provides
corrective maintenance services which comprise resolution to incidental issues and errors.
Change Management: Studying the impact of changes, analyzing the risk, estimating the effort and
cost, and assessing the resource requirements. We use third party and custom built tools for managing
and controlling change and follow best practices to support regulatory requirements.
Performance Fine-tuning
Any organization, especially a financial institution, needs a software application that is reliable and robust.
This is the very reason to initiate a performance management check. This helps an organization to check
and keep the software environment healthy. This way the expected output would not be compromised in
terms of quality and quantity.
It is crucial to understand as to why, when, how a performance testing and fine-tuning needs to be
performed. Lera helps clients to address the same and our performance investigation offers other
benefits, including:
Specialist knowledge, experience and understanding of performance issues
A vital independent second opinion
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Identification of metrics for measuring system attributes, e.g. to determine when a system is
nearing the limits of its processing/memory capacity
Phase Scope Skill Sets
Strategy and Planning Defining the performance test
objectives and how they will be
measured and tested
Industry/user expectations
Software architectures
Performance test design
Test Development Developing test scripts which
simulate your users' behavior
Software architectures
Software development
Performance testing
Test Execution Executing your test scripts to
simulate user load, interpreting
you results and tuning your
implementation
Performance test tools
System administration
Performance tuning
Lera can assist you to
Enable complete visibility into application performance bottlenecks that stand in the way of
intended business outcomes
Lower the cost of distributed load testing by providing a standard solution
Provide a platform for running a performance testing CoE
Provide project-level visibility and a collaborative working environment to all members of the
application team
Data Migration
Lera undertakes a comprehensive review of existing data, studying the many challenges involved in
reconciling the old and new systems. Once the studies are complete, we deliver a Data Conversion and
Reconciliation Strategy Report that describes the data migration approach (manual vs. automated, for
instance), the automated data conversion and reconciliation routines required, and the reconciliation
approach to be used. Our technical consultants have the requisite experience to conduct this task with
the vendor tools provided and where necessary they create customized data migration tools.
Business Analysis
LERA has capabilities to perform Business Analysis for Temenos Core Banking that entail – Requirement
gathering techniques, Requirements management for development, Identifying business needs and
determining solutions, Support and testing projects across Banks. Solutions often include a software-
systems development component, but may also consist of process improvement, organizational change
or strategic planning and policy development.
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Data Validation and Reconciliation:
LERA provides a comprehensive data validation and reconciliation, through full Extraction,
Transformation, Loading and Reconciliation of information for your Temenos T24™ implementation or
upgrade. As part of Data Reconciliation exercise, we work closely with the Data Migration Team to assist
in the testing, validation and reconciliation of data converted to a new financial system (Temenos T24),
including impacts to Data Warehouse, Business Intelligence systems and various other systems.
Local Developments
Local development has been core strength area for LERA. We offer quality, scalable and resilient solutions
with experienced business and technical resources. We have in-depth knowledge and experience on
customization of Temenos T24™ for Banks requirements and needs. We have expertise in Design,
development or re-engineering of local developments for upgrade / new implementation and
Configuration, setup and development of local developments for T24™ Desktop and T24 Browser.
Data Archiving
LERA with its deep understanding of T24 data structures and technology stack components provides
service as well as a structured solution that delivers cost-effective Archiving for management of data
growth, improved application performance, lowered risk and maintenance costs and an overall improved
user experience as well as enabling compliance with regulatory requirements.
Report Development
Lera's reporting services assists banks in building reports from scratch or enhancing existing MIS reports.
Our deep understanding of the reporting structure and extraction mechanism gives us the edge of
delivering the required in less time. Offshore engagement model of delivering these services gives banks
the comfort of spending reasonably less and yet have the desired outcome.
System Audits
Lera offers independent system study to recommend the best approach to be taken to overcome some
of the significant challenges being faced currently by the banks. Lera's consultants and project teams also
conduct detailed studies, analysis and information on the performance and plans to fine tune and provide
first aid accordingly including modification of code to fix various bugs in functionality.
Offshore Development Center
Our capabilities target winning results by understanding our client's technology needs aligned to the
identified business objectives. Our differentiator is in providing servicing thus enabling our clients to win.
In order to save on our client's resources and time we have set up an offshore development facility where
8. Capability Document T24
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in we replicate our client's environment with their help to do the development part at our premises.
We can offer our development services using the following models:
Offshore Development Model
In this model, Lera's development team works exclusively from our facility in Hyderabad. The client only
passes on the detailed requirement related to the user’s needs of the application to be built. Our team
takes charge of the development, maintaining permanent communication on the advances of the project
with the appointed project coordinator from client's side.
Hybrid (Onsite & Offshore) Model
This model is a combination between the offshore and onsite models. The onsite modality is generally
used for the most critical parts of the project while the offshore modality is used during the routine
development phase. Lera prefers their client to choose any of these models as per their requirement
keeping in view of our client's short and long-term business objectives.
Our capabilities reflect the right skill sets to execute on an outsourcing or offshore basis. We can hold our
hand out be it for Application management or a product development.
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With a strong understanding of the financial service industry, we offer vital services that are a decisive
factor in a firm's progress. We can deliver flexible and customizable solutions that align with business
requirement to streamline financial software framework.
Core teams of financial service specialists operate from our development center in India. They are
experienced in handling data security while ensuring that the applications are scalable in order to allow
timely upgrades.
Unique Client Engagement & Project Management Methodology
Lera has the experience of mentoring the top management teams of its clients for leveraging the benefits
of IT from a long-term perspective. In most of the cases, Lera has mentored the top management of the
clients and then trained their middle and lower management in their first ever IT projects. Lera believes
this long-term focus helps it enormously in creating a strong relationship and association with stake-
holders and end-users at the client end.
The first technology implementations in organizations worldwide have been characterized by failures and
extremely painful experiences. Today, a failed technology implementation can completely bankrupt
organizations.
There is an opportunity to follow a project management methodology, which lowers the risk associated
with technology. Lera has conceptualized and is in the process of perfecting its unique project
management approach-Lera Delivery Model-which is iterative and incremental-thus significantly lowering
the risk of delivering technology successfully.
Lera promotes Unified Methodology for the entire Software Development Lifecycle (SDLC). In its simplest
form, the Unified Process consists of the following workflows:
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Business Engineering: Understanding the needs of the business.
Requirements: Translating business need into the behaviors of an automated system.
Analysis and Design: Translating requirements into software architecture.
Implementation: Creating software that fits within the architecture and has the required behaviors.
Test: Ensuring that the required behaviors are correct, and that all required behaviors are present.
Our Software Development Framework features include:
Iterative Development
Requirements Management
Component-Based Architecture
Visual Modeling
Quality Management
Change Control Management
Our Delivery Approach
Lera's client-proximity business model organizes our operations, allowing us to be deeply rooted within
our clients' business communities. Lera's global delivery model offers clients the value of remote delivery
through onshore, near shore and offshore expertise. Together, these models combine to offer clients the
local accountability they desire at the value they need.
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Data Management Solutions
Lera’s Data Management Solutions (DMS) has Eficaz and VIVO. It is designed significantly to handle
complexities arising in banks Temenos T24™ environment while working on any database. Best Practices
in extraction, transformation, loading, reports generation and data archiving are incorporated while
building DMS architecture. Today banks are continuously looking for significant value-additions to their
data warehouse development.
Eficaz
An Enterprise Data Warehouse (EDW) Solution consolidates data from multiple sources in a Bank that
could be used for Reporting, Analytics & Business Planning. Extraction, Transformation and Loading (ETL)
of data from the various Banking Applications (Data Sources) including Core Banking System is the key
process for the EDW Infrastructure. Enabling the ETL Process with limited resources and minimal impact
on System Performance is a key challenge for the IT teams at Banks.
It is a powerful ETL suite for Banks on Temenos T24™ environment which reduces the costs and time
invested in the development of programs to perform extraction, transfer and loading of data. Banks using
Eficaz have much higher cost benefits and time savings with easy GUI interfaces and features.
Features
Configurable filter conditions
Normalized/De-Normalized Outputs
Incremental Extractions without any extra Indexes
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Parallel Extractions
Automated Process from start to finish
Simple, Highly Intuitive & Configurable Web Based User Interface
Benefits
Extract a million records in 6 minutes (approximately)
Highly integrated with Temenos T24TM
environment
No Latency - Connects directly with the database
It is 300% faster and efficient compared to traditional extraction tools available in the market
Ensures Data Integrity while normalizing data
Short Implementation (2-4 Weeks) & Knowledge Transfer
Extracts data with jBase, Oracle, MS SQL , db2 .. (Database agnostic)
Advantages
Enormous savings on time
98% time reduction in CRC & CRF reporting
Improved COB performance without affecting current processes
Reduced pressure on human resource and operating costs
Helps in making informed and effective decisions quickly
Avoid chaos and perpetuates duplicate, inconsistent data
Nil or less training needed for the users allowing them to concentrate better on their core
functions
VIVO
The increasing transaction volumes disseminate and raise new challenges for data archiving in Banks due
to limitations in the current available tools. Without new tools and custom local services, data archiving
is becoming a daunting task. Lera's data archiving experts are specialists in combining industry best
practices, experience, modern approaches and latest technology in bringing desired results and fulfilling
archiving needs of banks.
As your productive T24 database grows, Vivo Data Archiving is the solution your organization needs to
manage the size of the T24 database and ensure continued long term, secure access to historical data.
Accelerate backup and recovery times, reduce administrative costs, minimize hardware costs and
decrease the time it takes to implement T24 upgrades.
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How it works?
Vivo works based on user specified validation criteria
Data selected is validated, processed and archived ensuring that the data structures are intact
The parallel data structures are removed/deleted from production table to make more space for
the new records
These data structures can be accessed after archiving using special enquiries developed to report
on this data
Helps in reducing the IT overheads and hence increase the system’s performance
Features
Unified Document Archiving Platform
Seamless Access
Security
Minimum performance overhead
Storage Optimized
Reduce IT overheads
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Benefits
Solution for multiple unstructured sources
Reduces storage footprint and costs by up to 60%
Compatible with both MC & MB Implementations
Streamlines backup and recovery times
Improved performance & scalability
In-depth search of ESI across the enterprise
Archive in bulk improving efficiency
Handles Netting & Non-netting entries simultaneously
Flexible Architecture and maintained for all releases of T24
Advantages
Comprehensive data archiving & data retention
Reduced server count and achieved greener IT
Quick response to enquiries
Increase end-user productivity
Transparent access to archived files
Remove the unnecessary data
Automated & continuous process