The document contains a class exercise with matching words and phrases in different languages. It also includes common words and phrases used in hotels and asks students to describe hotel room amenities based on percentages. Another section involves identifying pictures of hotel bathroom items and completing sentences about them.

1. Class 7

4. h i j k c d e f g a b c c c

5. croissants Italy porter dessert air conditioner receptionist coat hangers remote control housekeeper blanket suitcase stand laundry bag safe mini-bar

6. Here are some words you might hear today: en suite - 成套的 king-size bed - 加長型的床 twin bed - 一張單人床 reception - 接待處 fax machine - 傳真機 conference room - 會議室 benevolent - 仁慈的 , 厚道的 , 有愛心的

7. Describe the rooms – use the following words: All of the rooms have (100%) Most of the rooms have (+/- 80%) Some of the rooms have (- 50%) None of the rooms have (0%) Use the phrases in the sentences below the description in your book.

8. You can also use these words to talk about yourself and what you do. Look at the work sheet and write the answers about what you like or don’t like to do. 0% 100% never hardly ever occasionally sometimes generally usually always seldom once in a while fairly often frequently

9. What are these?

10. bath / bathtub shower

12. light switch shaver socket / shaver outlet

14. wash basin / sink water taps

16. soap shampoo

18. kleenex / tissues toilet paper

20. towels bathrobe / robe

22. trash bin / garbage can mirror

23. 4.1 Look at the pictures and write the correct words below. 2 Read the sentences. Who said them? R -> G = Receptionist to Guest G -> R = Guest to Receptionist H -> M = Housekeeping to Maid

24. Answers