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WHY YOU AREN'T THE
 BEST BOSS ON THE
      PLANET
WHY YOU AREN'T THE
 BEST BOSS ON THE
      PLANET




       ...yet
Everybody knows that...




  Communication is the
blood flow of a company
That's why you have
an open door policy
That's why you have
an open door policy
• Everyone can come
  at any time
That's why you have
an open door policy
• Everyone can come
  at any time

• You are happy to
  chat about anything
  they want
That's why you have
an open door policy
• Everyone can come
  at any time

• You are happy to
  chat about anything
  they want

• You don't have to ask
  - if it's important, it will
  come up
And that makes you the
 best boss ever, right?




 (or at least in your company)
And that makes you the
 best boss ever, right?




 (or at least in your company)
Everyone can come
    at any time

• Your concentration is destroyed by
  interruptions

• Employees are still discontent because if
  don't ask, you don't care
No agenda or
          minutes
• No agenda means you work by your
  employees' agenda

• They don't tell you awkward facts

• Important issues tend to go unnoticed
  until they turn into fires
The answer is
  SYSTEMATIC
COMMUNICATION
4 LAYERS
 Instantly
 Weekly
 Monthly
 Semi-annually
1. INSTANTLY
  Feedback
 Urgent issues
2. WEEKLY
Last week's results
Pending questions
    New tasks
3. MONTHLY
         KPIs
  Next month goals
Systemic impediments
4. SEMI-ANNUALLY
 Employee review
Career development
   New projects
Preparation
Preparation
• Schedule regular
  meetings
Preparation
• Schedule regular
  meetings

• Next meeting's
  agenda is last
  meeting's minutes
Preparation
• Schedule regular
  meetings

• Next meeting's
  agenda is last
  meeting's minutes

• Employees have
  to came
  prepared
The meeting itself
The meeting itself
           • Review and prioritize
             the agenda first
The meeting itself
           • Review and prioritize
             the agenda first

           • Discuss each item,
             putting into the
             minutes every
             decision reached
The meeting itself
           • Review and prioritize
             the agenda first

           • Discuss each item,
             putting into the
             minutes every
             decision reached

           • Schedule an
             additional meeting if
             out of time
In between meetings
In between meetings
• Resist the urge to
  discuss something
  right away
In between meetings
• Resist the urge to
  discuss something
  right away

• Put it into the next
  meeting's agenda
In between meetings
• Resist the urge to
  discuss something
  right away

• Put it into the next
  meeting's agenda

• Encourage your
  employees to do
  the same
Results?




TOTAL CONTROL
Results?




ENGAGED EMPLOYEES
Results?




NO INTERRUPTIONS
(c) Alexey Leshchenko 2013


                               So, still want to be that
                                      super boss?


                                                 your photo
                                                    here




                               Start systematic
                             communication now!

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Why you aren't the best boss on the planet ...yet