The document discusses technology from the perspective of student affairs. It outlines five arenas of the technological environment: information dissemination, transactional interaction, communication, entertainment, and education. It also discusses how student services and programs are impacted by student expectations of 24/7 digital access. Other issues covered include technology fluency, legal/ethical concerns, distance education, and accessibility. The document recommends that student affairs designate a technology leader, participate in technology planning, conduct their own technology planning including budgeting and assessment, recruit tech-savvy staff, and embrace principles like using technology as a tool and providing equitable access.

1. Student Affairs
Division of
Technology and Students
Leslie Dare, Ed.D.
Director, Distance Education & Technology Services
Division of Student Affairs
NC State University
NCCEOP Annual Conference
Asheville, NC
November 8, 2005

2. Overview of Technology: SA Perspective
•Five Arenas of The Technological Environment
•Student Services & Programs
•Other Issues
•Recommendations for Student Affairs Administrators

3. Arenas of the Technology Environment
1. Information Dissemination
• World Wide Web
• CD-ROM
• Campus Cable
2. Transactional Interaction
• eBilling
• Course Registration
• Housing sign up
• Creating appointments for career counseling
• “Smart cards” for building and services access

4. Arenas of the Technology Environment
3. Communication
• Email
• Instant Messaging
• Video Conferencing
4. Entertainment
• Music and movie downloads from the Internet
(can be illegal; eats up bandwidth)
• Gaming
(Online; Xbox, Playstation)

5. Arenas of the Technology Environment
5. Education
• Learning Management Systems
(WebCT, Blackboard, WebAssign)
• Satellite
• Video
• Cable
Engstrom, C.M., & Kruger, K.W. (1997) Using technology to promote student learning: Opportunities for
today and tomorrow. New Directions for Student Services Series #78. San Francisco: Jossey Bass.

6. Student Services & Programs
1. Student Expectations
• Digital versions of all services
• Availability - 24/7 – “Right Here, Right Now”
2. Challenges
• Know-How
• Resources
• Keeping Up

7. Other Issues
1. Technology Fluency (aka “computer literacy”)
• For Students
• For Student Affairs staff
2. Legal & Ethical Issues
• Copyright
• Harassment
• Plagiarism
• Security/Privacy

8. Other Issues
3. Distance Education
• Growing exponentially overall
• Growing 11% annually at NC State
• How use technology to serve this population
• Fee issues related to technology
4. Accessibility
• Students with disabilities
• Access to resources: broadband Internet connections;
special software for courses, services

9. Recommendations
1. Designate “technology leadership” as a responsibility for
someone in the local organization
(position or hat)
2. Participate in organization-wide technology planning and
initiatives (committee representation)
3. Engage in deliberate technology planning (including
budgeting and assessment)

10. Recommendations
4. Recruit staff at all levels invested in using technology
5. Embrace some basic technology principles, such as:
• Technology should be used as a tool, and not just for
the sake of using it
• Equitable access to technology resources and training
should be provided to all staff;
• Digital interactions should complement but not replace
personal interactions with students
5. Improve your own “Tech IQ” and comfort level

11. 1. Mozilla Firefox
2. RSS
3. Blogging
4. Podcasting
5. Flash Drives
6. Multipurpose Mobile Devices (cell/pda/mp3)
7. Wi-Fi
8. Bluetooth
9. Voice-Over-Internet Protocol (VOIP)
10.Instant Messaging
http://studentaffairs.com/ejournal/Fall_2005/TenTechnologies.html
Top Ten Technology Resources to Watch & Learn

12. 1. Sony PSP (video game console)
2. Samsung MM-A80 (cell phone)
3. Archos PocketMedia Assistant PMA430 (portable video player)
4. Logitech Harmony 880 (universal remote)
5. PalmOne LifeDrive (handheld)
6. Canon Digital Rebel XT (digital camera)
7. Samsung YEPP-YP T7Z (portable audio)
8. Apple iPod Mini (portable audio)
9. Motorola Razr V3 (cellphone)
10. PalmOne Treo 650 (smartphone)
http://reviews-zdnet.com.com/Top_gadgets/4520-8900_16-1008327-1.html?tag=fs
Top Ten Gadgets (by ZDNet – May 25, 2005)