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Cloud Modernization: Everything as a Service (XaaS)

Advanced Technology Consulting (ATC)
23 Mar 2023
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Cloud Modernization: Everything as a Service (XaaS)

  1. Bryon Waters Cloud Solutions Consultant Cloud Modernization: (XaaS) Everything-as-a-Service in I.T.
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  4. 4 XaaS is a collective term that refers to the delivery of anything as a service. It encompasses the many products, tools and technologies that vendors deliver to users as a service over a network -- typically, the internet -- as an alternative to providing them locally or on-site to an enterprise. This umbrella term refers to service offerings that are accessed as needed and financed using a pay-as-you-go computing pricing model. XaaS offerings can scale up or down as needed with IT services delivered on demand by a managed service provider. What is XaaS (Everything as a service)?
  5. 5 Global Everything as a Service (XaaS) Market Size to reach $ 1.225 Trillion by 2030 • The Global Everything as a Service (XaaS) Market Size was valued at USD 245.3 Billion in 2021 and is expected to reach USD 1.225 Trillion by 2030, growing at a CAGR of 23.4% during 2021-2030, according to the new research study published by Spherical Insights & Consulting. Companies Covered: Adobe Inc., Alphabet Inc., Amazon Web Services, AT&T Inc., Cisco, IBM Corporation, NetApp, McAfee, LLC, Microsoft, Oracle, Oracle, Orange Business Services, SAP SE, Salesforce, Inc and other 20+ prominent key players added in the final report.
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  7. • Scalability • Cost and time- effectiveness • Focus on core competencies • Take Advantage of higher quality services • Better customer and end-user experience
  8. 8 Top Technology Trends Impacting Business IT-Enabled Organization Building supply chain resilience Enabling new and flexible ways to work Cost optimization vs. pure cost cutting Remodeling core technologies Digital business acceleration *Gartner’s “Top Priorities for IT: Leadership Vision for 2021” Report Cybersecurity knowledge gap Rightsizing support for remote and hybrid work
  9. Let's stop using the word, Cloud it means too many things to too many different people and ultimately, it's kind of confusing. - Duane Barnes, SVP RapidScale
  10. 10 ENGAGE ON THE IMPACT OF THESE CHALLENGES The War for Talent Cost Optimization Digital Acceleration The Security Landscape The Remote Workforce Business Growth Do These IT Forces Resonate With You?
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  12. NOW… you’re in an Everything-as-a- Service for I.T. conversation.
  13. 13 RapidScale, Cox Business and LogicWorks CO-MANAGEMENT MIGRATION EXPERTISE RAPIDRESPONSE SUPPORT FINANCIAL STABILITY 2019 Recognized in Gartner Market Guide for DaaS SINGLE PANE OF GLASS 2008 RapidScale is incorporated in Irvine, CA 2018 Acquired by Cox Business 2016 International expansion – APAC, EU 2020 Recognized by VMware SD- WAN as fastest-growing partner 2010 First cloud supplier in resale channel 2016 Citrix Partner of the Year – Enablement & Growth 2022 Launched Secure Access Service Edge (SASE) solution 2023 Acquired LogicWorks Managed AWS, Azure Better Together
  14. 14 Managed Cloud Solutions RapidScale provides the following managed cloud solutions to ensure your business stays connected, remains productive and is protected from internal and external threats. SD-WAN SASE Microsoft 365 WiFi Complete Desktop as a Service Infrastructure as a Service Disaster Recovery as a Service Backup as a Service Security as a Service
  15. 15 How It Looks In Practice Midwest Regional Bank 9 Locations 3 IT staff The Director of IT had limited resources for modernizing and securing the business to empower employees to work efficiently from anywhere. With employees working from multiple branches and from home, IT needed to make the user experience streamlined from all locations. The company needed to meet specific compliance requirements and security audits for banking. 145 Users
  16. 16 How It Looks In Practice Our co-managed model provided a true partnership for the technology team and the business’ employees. We enabled the employees to have access to critical applications securely from anywhere. The initial tools deployed met the compliance requirements and enhanced the security posture going forward. Rather than a product-focused approach, the team sold business outcomes.
  17. 17 Are you Hearing this Cadence from Your Providers? RapidScale focuses on the impact of today’s most common business challenges. Tell me about your company’s ability to hire and retain talent over the last few years, and the impact here. How have the major forces of the last few years impacted your security posture? How have you used technology to adjust to the changes in your business? Where do you see the demands for remote work impacting your IT organization? THE WAR FOR TALENT THE SECURITY LANDSCAPE DIGITAL ACCELERATION THE REMOTE WORKFORCE
  18. 18 Stay connected with RapidScale! SCAN ME

Notes de l'éditeur

  1. The Employee-Centric Economy: How it Opens the Door for Cloud In 2022 and 2023, our new normal is dominated by a seismic shift in power from employer to employee. This disruption has placed a tremendous demand on businesses and the IT teams that support them, creating the perfect opportunity to sell cloud. But here's a hint: don't focus on the tech, focus on the people using it. If you're ready to prioritize the end users and how your organization can support them, congratulations - you're in a cloud conversation.
  2. Sesame seeds, Poppy seeds, Dried garlic, Toasted onion & Kosher salt. Pretty much everything you want in a bagel, right?
  3. But I thought the Everything Bagel had everything I would want? The Panera Bread Cinnamon Crunch Bagel! Can't beat it! Can’t duplicate it!
  4. Source: SPHERICAL INSIGHTS LLP, November 09, 2022
  5. Source – https://www.sam-solutions.com/blog/everything-as-a-service-xaas-definition-and-examples/ Scalability (outsourcing provides access to unlimited computing capacities, storage space, RAM, etc.; a company can quickly and seamlessly scale its processes up and down depending on requirements and doesn’t have to worry about additional deployments or downtimes) Cost- and time-effectiveness (a company doesn’t purchase its personal equipment and doesn’t need to deploy it, saving much time and money; a pay-as-you-go model is also beneficial) Focus on core competencies (there’s no need to set up apps and programs or conduct training for employees; consequently, they can concentrate on their direct duties and achieve better performance) The high quality of services (since professionals support and maintain your infrastructure and systems, they provide the latest updates and all the emerging technologies, guaranteeing the quality of services) Better customer experience (the above-mentioned pros lead to customer satisfaction and increase customer loyalty)
  6. Gartner recently released their new report on the top priorities for IT in 2021. It dives into the emerging trends and expected challenges for technology and IT leaders. There are a lot of trends that today’s businesses are concerned with, the majority of which are likely not a surprise – and businesses are struggling with exactly how to respond to these trends while still allowing their teams to focus on their core competencies, growing the business, thinking strategically. Remodeling core technologies: Boards of directors have given CIOs a clear mandate: Use technology to speed the enterprise faster to its business goals. These emerging technologies automate processes and decisions, enabling a faster pace and scalable digital. Digital business acceleration: 69% of boards have responded to COVID-19 with digital business acceleration, while 60% have chosen improving operational excellence through digital business Rightsizing support for hybrid and remote work: 52% of CIOs expect work from home to increase in 2021. The challenge going forward will be funding and rightsizing the appropriate assets to support remote and hybrid workforce models Cybersecurity knowledge gap: The demand for cybersecurity skills already outstrips availability – there’s a big knowledge gap. Acceleration in digital business is also outstripping cybersecurity investment Enabling and supporting new and flexible ways to work: The tools that employees use every day are undergoing a major transformation - organizations that fail to foster workforce digital dexterity are at a substantial risk of falling behind. AND more than a year after COVID hit, businesses are now dealing with rightsizing support for their remote and hybrid workers. Cost optimization vs pure cost cutting: CapEx vs. OpEx model. 72% of CIOs plan to maintain or increase the proportion of IT sourced to third parties. Building supply chain resilience: COVID-19 demonstrated the fragility of supply chains. Many enterprises suffered severe disruptions during the initial lockdown, which are still slowly being resolved. Top performers are more committed to spending the money and effort needed
  7. These are the forces at play that our customers and prospects are dealing with – that are all putting stress and pressure on IT. Don’t focus on products – focus on who you’re selling to and what they’re facing. Products are a means to an end – they will come and go. Your job is not to sell product.
  8. Source: https://www.techtarget.com/searchcloudcomputing/definition/XaaS-anything-as-a-service PROS Cost-effective. Cloud service models cut costs and simplify IT deployments. Organizations cut back on their IT infrastructure, using fewer servers, hard drives, network switches and software deployments in their data centers. Less physical overhead. Services mean less physical overhead, such as space, power and cooling. This translates to reductions in IT staff and enables IT to focus on more important projects and business processes to provide a better customer experience. Additionally, the use of outside services rather than deploying on-premises technology shifts many capital expenditures to operational expenditures. Technical support. With XaaS, the third-party provider's staff provision, maintain, upgrade and troubleshoot the service. As a result, customers can reduce their own on-premises support personnel. Scalability. Services can scale up or down depending on business needs. CONS Resilience and internet reliability. Customers depend on the XaaS provider's infrastructure; disruptions in service are a potential issue. Visibility. Customers have limited visibility into and control over the service provider's environment and infrastructure. Vendor lock-in and dependence. Customers depend on the service provider to provide consistent service. However, providers can go out of business, be acquired, discontinue a service or alter its features at any time. Security. If a provider experiences a security breach, the user's data is put at risk. Hidden fees. Despite the convenience of the pay-as-you-go model, XaaS users can incur hidden or unexpected costs when working with a cloud provider.
  9. Why Us?   Global Platform High level topology... US, Asia, Europe Private 40Gb fiber backbone  Solution Portfolio  We think applications & end user experience.    DaaS, IaaS, DRaaS, SDWAN, M365, MDaaS - Aligns w/ core requirements.    VDI Expertise How long we've doing this...  Battle Scars... Most focus on infrastructure, not how the app will perform.    # of Deskstops Citrix  Gartner Recognition  Flexibility Cloud Management  Co-Managed vs Managed RapidResponse Support 24x7x365, Tier II/III, within an enterprise data center is table stakes.    We check those boxes.  Tier 1 support of the end user.   Give Examples!!!!  All while maintain industry leading CSAT  Migration Expertise Financial Stability  Cox Relationship  Not owned by PE  Safe place 
  10. -These solutions can move a business to the next level of IT productivity and profitability -Built for the unique challenges today’s businesses faces, and to support ambitious growth -Enable businesses to simplify IT operations and benefit from enterprise-level technology -Services for any size business, in any industry
  11. You don’t have to be the expert in these conversations Partner identified ONE thing and brought us to the table and that opened the door to all these things we showed on the previous slide You’re not product selling or siloed – you’re engaging in the business outcomes
  12. 3-5 questions to get into this discussion Tell me about your company's ability to hire and retain talent over the last few years Tell me about the impact to the business cause by any gaps in headcount What types of technological responses have you used to adjust for deltas  Where do you see the new hire demands for technical requirements causing the most impact on your business How has responding to prospective hires demands for remote work impacted your IT org How has remote working employees effected your applications and licensing of software
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