The document discusses how social networking tools can be used in libraries to democratize participation, highlight collections, create community, collect and disseminate knowledge, communicate with users where they are, have transparent conversations, improve internal knowledge sharing, and communicate with users at their point of need. It provides strategies for implementing social software such as knowing users, developing a risk-tolerant and learning culture, involving staff, capitalizing on networks, and devoting time.

1. Social Networking in Libraries Meredith Farkas Norwich University

2. Web 1.0: Democratized access to information

3. Web 2.0: Democratized participation

4. Social software: My definition A tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication 3. It allows people to easily learn from and capitalize on the behavior or knowledge of others.

5. Social Software Trends for Libraries

6. Highlight collections

12. Create community around collections

18. Collect and disseminate knowledge

26. Go where our users are

30. Have transparent conversations with our users

34. Improve internal knowledge-sharing

38. Communicate with users at the point of need

41. Strategies for implementing social software

44. Know your users

45. Develop a risk-tolerant culture

46. Develop a learning culture

47. Involve staff at all levels in planning

48. Capitalize on your network

49. Time must be devoted to this

50. Questions? mfarkas(at)gmail(dot)com Twitter/FriendFeed: librarianmer Slides and links at meredithfarkas.wetpaint.com