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StrategiesStrategies
to Improveto Improve
youryour
ResilienceResilience
at Workat Work
Roberto LicoRoberto Lico
Resilience is a person’sResilience is a person’s
capacity to respond tocapacity to respond to
pressure and the demandspressure and the demands
of daily life.of daily life.
It includes concepts likeIt includes concepts like
flexibility, strength, speedflexibility, strength, speed
of recovery and buoyancy.of recovery and buoyancy.
In short, resiliency affectsIn short, resiliency affects
our ability to ‘bounce back’.our ability to ‘bounce back’.
At work, resilient peopleAt work, resilient people
are better able to dealare better able to deal
with the demands placedwith the demands placed
upon them, especiallyupon them, especially
where those demandswhere those demands
might require them to bemight require them to be
dealing with constantlydealing with constantly
changing priorities and achanging priorities and a
heavy workload.heavy workload.
Resilience is not aResilience is not a
characteristic gifted to somecharacteristic gifted to some
individuals and not others.individuals and not others.
The key here is thatThe key here is that
resilience is not a passiveresilience is not a passive
quality, but an activequality, but an active
process.process.
How we approach life, andHow we approach life, and
everything it can throw ateverything it can throw at
us, has a massive impact onus, has a massive impact on
our experience.our experience.
The good news is thatThe good news is that
although some people seemalthough some people seem
to be born with moreto be born with more
resilience than others, thoseresilience than others, those
whose resilience is lowerwhose resilience is lower
can learn how to boost theircan learn how to boost their
ability to cope, thrive andability to cope, thrive and
flourish when the going getsflourish when the going gets
tough.tough.
Cherish social support and interaction. GoodCherish social support and interaction. Good
relationships with family and friends and others arerelationships with family and friends and others are
vital. Being active in the wider communityvital. Being active in the wider community
Treat problems as a learning process. Develop theTreat problems as a learning process. Develop the
habit of using challenges as opportunities to acquirehabit of using challenges as opportunities to acquire
or master skills and build achievement.or master skills and build achievement.
Avoid making a drama out of a crisis. Stress andAvoid making a drama out of a crisis. Stress and
change are part of life. How we interpret and respondchange are part of life. How we interpret and respond
to events has a big impact of how stressful we findto events has a big impact of how stressful we find
them.them.
Celebrate your successes. Take time at the end of each day toCelebrate your successes. Take time at the end of each day to
review what went well and congratulate yourself. This trainsreview what went well and congratulate yourself. This trains
the mind to look for success rather than dwelling on negativitythe mind to look for success rather than dwelling on negativity
and ‘failure’.and ‘failure’.
Develop realistic life goals for guidance and a sense ofDevelop realistic life goals for guidance and a sense of
purpose. Do something each day to move towardspurpose. Do something each day to move towards
them. Again, small is beautiful; one small step amidthem. Again, small is beautiful; one small step amid
the chaos of a busy day will help.the chaos of a busy day will help.
Keep a realistic perspective. Place challenging orKeep a realistic perspective. Place challenging or
painful events in the broader context of lifelongpainful events in the broader context of lifelong
personal development.personal development.
Nurture a positive viewNurture a positive view
of yourself.of yourself.
Developing confidenceDeveloping confidence
in your ability to solvein your ability to solve
problems and trustingproblems and trusting
your instincts helps toyour instincts helps to
build resiliency.build resiliency.
Practice optimism.Practice optimism.
Nothing is either whollyNothing is either wholly
good or bad.good or bad.
Make your thinkingMake your thinking
work for your benefit,work for your benefit,
rather than letting itrather than letting it
stymie you with doubtstymie you with doubt
or by seeing only theor by seeing only the
bad side.bad side.
LRCL – Business Services Consulting
Roberto Lico – licoreis@licoreis.com.br
Whatsapp 55 12 9 9195 2474
Building a Collaborative EnvironmentBuilding a Collaborative Environment
Our Business ContactsOur Business Contacts
LRCL – Business Services ConsultingLRCL – Business Services Consulting
InformationInformation
We provide a range of Coaching, Business and Legal Online
Support about:
Technical Translations – Brazilian Portuguese
Lectures:
 Doing Business in Brazil
 Brazilian Tax Law and Accounting System
 Brazilian Legal System
 Immigration Law
 Management and HR Issues
Our E-mail:
licoreis@licoreis.com.br

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Strategies to Improve your Resilience at Work

  • 2. Resilience is a person’sResilience is a person’s capacity to respond tocapacity to respond to pressure and the demandspressure and the demands of daily life.of daily life. It includes concepts likeIt includes concepts like flexibility, strength, speedflexibility, strength, speed of recovery and buoyancy.of recovery and buoyancy. In short, resiliency affectsIn short, resiliency affects our ability to ‘bounce back’.our ability to ‘bounce back’.
  • 3. At work, resilient peopleAt work, resilient people are better able to dealare better able to deal with the demands placedwith the demands placed upon them, especiallyupon them, especially where those demandswhere those demands might require them to bemight require them to be dealing with constantlydealing with constantly changing priorities and achanging priorities and a heavy workload.heavy workload.
  • 4. Resilience is not aResilience is not a characteristic gifted to somecharacteristic gifted to some individuals and not others.individuals and not others. The key here is thatThe key here is that resilience is not a passiveresilience is not a passive quality, but an activequality, but an active process.process. How we approach life, andHow we approach life, and everything it can throw ateverything it can throw at us, has a massive impact onus, has a massive impact on our experience.our experience.
  • 5. The good news is thatThe good news is that although some people seemalthough some people seem to be born with moreto be born with more resilience than others, thoseresilience than others, those whose resilience is lowerwhose resilience is lower can learn how to boost theircan learn how to boost their ability to cope, thrive andability to cope, thrive and flourish when the going getsflourish when the going gets tough.tough.
  • 6. Cherish social support and interaction. GoodCherish social support and interaction. Good relationships with family and friends and others arerelationships with family and friends and others are vital. Being active in the wider communityvital. Being active in the wider community
  • 7. Treat problems as a learning process. Develop theTreat problems as a learning process. Develop the habit of using challenges as opportunities to acquirehabit of using challenges as opportunities to acquire or master skills and build achievement.or master skills and build achievement.
  • 8. Avoid making a drama out of a crisis. Stress andAvoid making a drama out of a crisis. Stress and change are part of life. How we interpret and respondchange are part of life. How we interpret and respond to events has a big impact of how stressful we findto events has a big impact of how stressful we find them.them.
  • 9. Celebrate your successes. Take time at the end of each day toCelebrate your successes. Take time at the end of each day to review what went well and congratulate yourself. This trainsreview what went well and congratulate yourself. This trains the mind to look for success rather than dwelling on negativitythe mind to look for success rather than dwelling on negativity and ‘failure’.and ‘failure’.
  • 10. Develop realistic life goals for guidance and a sense ofDevelop realistic life goals for guidance and a sense of purpose. Do something each day to move towardspurpose. Do something each day to move towards them. Again, small is beautiful; one small step amidthem. Again, small is beautiful; one small step amid the chaos of a busy day will help.the chaos of a busy day will help.
  • 11. Keep a realistic perspective. Place challenging orKeep a realistic perspective. Place challenging or painful events in the broader context of lifelongpainful events in the broader context of lifelong personal development.personal development.
  • 12. Nurture a positive viewNurture a positive view of yourself.of yourself. Developing confidenceDeveloping confidence in your ability to solvein your ability to solve problems and trustingproblems and trusting your instincts helps toyour instincts helps to build resiliency.build resiliency.
  • 13. Practice optimism.Practice optimism. Nothing is either whollyNothing is either wholly good or bad.good or bad. Make your thinkingMake your thinking work for your benefit,work for your benefit, rather than letting itrather than letting it stymie you with doubtstymie you with doubt or by seeing only theor by seeing only the bad side.bad side.
  • 14.
  • 15. LRCL – Business Services Consulting Roberto Lico – licoreis@licoreis.com.br Whatsapp 55 12 9 9195 2474
  • 16. Building a Collaborative EnvironmentBuilding a Collaborative Environment Our Business ContactsOur Business Contacts LRCL – Business Services ConsultingLRCL – Business Services Consulting InformationInformation We provide a range of Coaching, Business and Legal Online Support about: Technical Translations – Brazilian Portuguese Lectures:  Doing Business in Brazil  Brazilian Tax Law and Accounting System  Brazilian Legal System  Immigration Law  Management and HR Issues Our E-mail: licoreis@licoreis.com.br

Editor's Notes

  1. In today's workplace, computers and electronic communications are the norm rather than the exception. Computers, e-mail, electronic databases and on-line research play an important role in many businesses today. Technological advances have made electronic communication indispensable in today's workplace. According to recent reports, text messaging figures into L.A. train wreck probe. Investigators of last week’s L.A. train wreck that killed 25 people are looking into a report that an engineer blamed for missing a stop signal light may have been distracted by text messaging. Today, we will discuss the ever-increasing use of technology in the workplace, its potential for abuse and how employers can protect themselves.
  2. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  3. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  4. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  5. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  6. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  7. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  8. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  9. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  10. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  11. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  12. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  13. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.
  14. Last year, the inability to produce subpoenaed e-mail resulted in million dollar—even billion dollar—lawsuits against U.S. companies.