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perform.BI - Company Profile<br />May 2011<br />

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1. WhoWeAre<br />The Company<br />Belgian consulting company, founded in 2008<br />Headquartered in Brussels<br />Bringing together senior business- and ICT entrepreneurs<br />Willing to bridging the gap(s) between Business and ICT, through providing end-to-end management assessment, consulting and solution delivery services<br />Present in 4 sectors : <br />Bank, Financial Service, Insurance (BFSI)<br />Energy & Utilities<br />Public Sector<br />Telecommunications<br />May 15, 20112/19 <br />

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2. Who We Are – Our Management Team<br />Christophe PAQUET<br />Pascal LAVEAUX<br /><ul><li>Managing Partner

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Information Management Architect

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Ph. D in Computer Science

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Managing Partner

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Corporate Performance Expert

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Master in Computer Science & Mgmt</li></ul>Lionel VAN DONGEN<br />David NAVARRO<br /><ul><li>Managing Partner

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Project Management Expert

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Master in Law and Int. Relations

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Managing Partner

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Project Management Expert

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Master in Politics & MBA (Oxford)</li></ul>May 15, 20113/19 <br />

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3. Our History<br />What we achieved so far, in short …<br />Developing partnershipsDevelopingoperating model<br />…<br />Foundation of perform.BI<br />May 15, 20114/19 <br />

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4. Our Vision & our Mission<br />ThroughPragmatism, through excellence, through Europe …<br />Our Vision<br />Our Mission<br /><ul><li>To become a performance driven, key player in the information management business

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Recognized for the excellence and the pragmatism of its services/solutions, as well as for its strong business ethics</li></ul>Help our customers in assessing and valuating their information assets and architectures. <br />Support our customers in creating a Business and/or an IT Roadmap to deploy information architectures and usages<br />May 15, 20115/19 <br />

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5. Our Commitment<br />4 integrated capabilities for 1 customer value creation<br />Capability to identify the business value(s)<br />Capability to plan/organize<br />Capability to execute and deliver<br />Perform.BI<br />Capability to control<br />May 15, 20116/19 <br />

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6. What We Do – Our 4 Business Lines<br />Business Transformation<br />Project <br />Management<br />Maturity <br />Assessment<br />InformationManagement<br />Performance<br />Measurement<br />May 15, 20117/19 <br />

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6.1. WhatWe Do - MaturityAssessment<br />Weexecute :<br />Business Intelligence Readiness<br />IT Service Management <br />IT Governance<br />May 15, 20118/19 <br />

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6.2. WhatWe Do - Project Management<br />We design, execute and improve :<br />Project Governance<br />Portfolio/Programme Management<br />Change/Transformation/Transition Management<br />Project Management Office (PMO/PSO)<br />PracticeEducation (e.g. coaching, seminars/standardtrainings, on-demand/tailoredtrainings)<br />May 15, 20119/19 <br />

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6.3. WhatWe Do - Information Management<br />We design, develop and improve :<br />Information Integration<br />- ETL Architecture, Design, best practices and developments<br />Master Data<br />- Data Gouvernance setup, Hub/Repository/Hybrid model, CDI/PMI<br />Meta Data<br />- Technical, Functional, Semanticmodeling<br />Operational Intelligence<br />- OperationalDatastore<br />Data Quality<br />- Data Governance, Qualityimprovementprocesses &<br />workflow, referencelist usage, quality attrition<br />Service Oriented Architecture (SOA)<br />- Information Business Service, SOA Information model, Information QoS<br />May 15, 201110/19 <br />

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6.4. WhatWe Do - Performance Measurement<br />We design, develop and improve :<br />Data Warehousing (DWH)<br />- 3rdnormalisedform, Inmon/Kimball, Data Vault, Exploration Datawarehouse<br /> (i.e. Data Mining)<br />Business Intelligence (BI)<br />- Datamart, ROLAP/MOLAP/HOLAP cubes, semantic abstraction layers,<br /> information security, automatisation and broadcasting<br />Scorecards<br />- Balanced (BSC), adapted<br />Dashboards<br />- Alerts, Tabulars, Self Servicing BI, Social media<br />Advanced Analytics<br />- Data Mining, BI Applications<br />May 15, 201111/19 <br />

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7. Our Approach - AIM©<br />All consulting activities are driven byour AIM©methodology, which can be applied to aproject as a whole as well as to its specific phases :<br />Analysis of the Client's or the project situation, identifying the best applicable practice(s), agreeing upon a tailored approach/scenario/solution, considering all impact(s) in terms of costs/benefits.<br />12<br />1. Understand the context(s)<br />Assess<br />2. Plan and execute tasks to achieve goals/improvements<br />The adopted approach/scenario/solution is deployed in a controlled way and covers all transitional phases, from the situation(s) as-is to the situation(s) to-be.<br />Implement<br />3. Measure the value created<br />At least at the project's major milestones, the impact and the adequacy of the adopted approach/scenario/solution are measured, lessons are learned and conclusions are drawn.<br />Measure<br />May 15, 201112/19 <br />

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8. Our Modalities<br />We have different delivery modalities, which can be combined according to the Client's specific requirements<br />Time & Material<br /><ul><li>Straightforward sourcing/staffing of consulting activities, based on time and material agreements.</li></ul>Fixed <br />Price<br /><ul><li>Fixed price, fixed deliverable(s) agreement, where the Client sources out the execution of the project/solution, while keeping a steering position as to the progress and results as agreed upon.</li></ul>Innovation<br /><ul><li>Whether a public authority wants to research or develop innovative consulting practices or products, Perform.BI can provide an innovation platform.</li></ul>Training<br />If a Client has own capacity to execute the project/solution, but needs specific capacity-building in one of Perform.BI's business lines, on-demand or structural training can be provided.<br />May 15, 201113/19 <br />

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Selected Business Cases<br />More references are availableuponrequest<br />May 15, 201114/19 <br />

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EULER HERMES (GROUP) <br />Performance Management<br />Contextof the Customer<br />Scope of our intervention<br />Achievement(s)<br />The companystarts a major re-engineering of its application portfolio (Underwriting, Financial & Controlling, Commercial) <br />The new application landscapeaim to workat global level<br />No performance and process alignement analytics are foreseen<br />Numerous information silos coexistwithin all business units<br />We design and implement<br />A Business Intelligence Competency Center (BICC)<br />A BI methodology<br />An OperationalDatastore<br />A Datawarehouse<br />ManyDatamarts<br />The integration architecture and patterns<br />Wesustainthis goal over 10+ years<br />The Group has a flexible, configurable Analyticplatform :<br />Inside portal for the Group transversal reporting<br />Inside portal deployed over all business unitsworldwide for their local reporting<br />Outside portal for customers and brokers<br />The processes and BI governance are known and sustainable<br />The BI application is a Strategic application<br />May 15, 201115/19 <br />

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AXA (GROUP)<br />Information Management<br />Contextof the Customer<br />Scope of our intervention<br />Achievement(s)<br />A strategicinitiaveaiming to transform the operating model towards a customercentric model has been launched in Belgium<br />Master Data Management (MDM) has been defined as one of the sevenkey IT transformation initiatives<br />Several MDM systemscoexistwithin the company but are not aligned<br />An Architectural positionning and roadmap in order to:<br />Understand the currentMDM as-is landscapewithin the company<br />Describe modern MDM opportunities<br />Increase the understanding of business participation in MDM initiative(s)<br />Allow and advise on choice of MDM model<br />The company has a clearunderstanding of his MDM maturity model<br />The companyknows how to deploy MDM in synchronisation withotherkey initiatives<br />May 15, 201116/19 <br />

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EUROPEAN COMMISSION<br />Knowledge Management (KM)<br />Contextof the Customer<br />Scope of our intervention<br />Achievement(s)<br />Incident management environment<br />With a certain will to improve performance<br />Wishing to improve the use of knowledge<br />Analysis of the current performance of the incident management<br />Define, measure and analyseKPI's to find the root causes of specific performance domains<br />Design of the KM process. <br />fit analysis of a KM tool <br />Definition of a KM implementation methodology.<br />A strategicimplementationroadmap<br />Performance analysis of a 20000+ incidents/month environment<br />Identifiedimprovementsweet spots<br />Animplementationmethodology<br />Upper management agreement to put in place the KM program<br />May 15, 201117/19 <br />

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Contact<br />perform.BI<br />Square de Meeûs 38-40<br />1000 BRUSSELS<br />BELGIUM<br />Phone : +32 (0)2 401 68 11<br />Fax: +32 (0)2 401 68 68<br />URL : http://www.perform.bi<br />E-mail: info@perform.bi <br />May 15, 201118/19 <br />