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Lisa kargol resume
1. LIS A KA R G O L
3154 Greenwood Dr. Phone: 810-287-3092
Rochester Hills, MI48309 Email:lkargol1@aol.com
MANAGEMENT PROFESSIONAL
Customer focused operations professional with experience in successfully managing staff and developing
business goals. Builds effective teams encouraging employees to empower themselves to take on new
responsibilities and build confidence to solve problems and make decisions in tough situations. Thrives in
changing environments and adept in creating the finest and most profitable businesses in the community.
Computer proficiencies in Microsoft Word, Excel, and Pages.
Areas of Expertise
Sales
Customer Service
Strategic Planning
Client Relations
Organization
Process Management
Team Building
Business Development
Human Resources
Professional Experience
BARNES & NOBLE BOOKSELLERS 2006 – PRESENT
STORE MANAGER
Meets and exceeds stores sale goals by identifying business opportunities and motivating booksellers.
Create the finest and most profitable bookstore serving the local community.
Accomplishments:
Exceeded sales plan by 19% and exceeded profit plan by 5% 2014.
Contributed $150,000 in first year to store sales by opening new account with national health care
system.
Opened new store in 2006 successfully hiring, training, and promoting new and existing personal.
THE HOME DEPOT, MULTIPLE LOCATIONS 1995 – 2006
STORE MANAGER
Produced results managing and developing staff and financials
Lead teams including assistant store managers, department supervisors, and over 150 associates.
Trained and handled HR duties of hiring, counseling, union, benefits, staff development, firing, and legal
paperwork.
Trained in understanding OSHA requirements for business.
Accomplishments:
Promoted to store manager in five years of employment.
Opened eight locations running operations in various management positions.
Won store of the year in region of over 500 stores by exceeding 23 metrics.
Education & Training
Diploma - Cousino High School