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Social Media Update

   Laura Lee Dooley
World Resources Institute
      July 1, 2009
Partner/Donor




                                                ip
           Ambassador/Evangelist




                                          ionsh
                  Word of Mouth




                                    Relat
                 Repeat Visitor

            Information Seeker




Goal of online communications
Creating Buzz with ADVOCATES
Good
Better
Even Better
Best
twitter.com/worldresources
Website                          Followers

 Google                          Friendfeed
 Reader
                                 Facebook
 Twitter
                                  LinkedIn
  Digg
                                   Other
Facebook                           WRI
                                  Profiles
LinkedIn
                                 Follower
 Email                           Networks




Actively participating in the conversation
Google Reader   Twitter    Facebook




  LinkedIn       Digg      Delicious

Conversations through many channels
Lessons Learned
•   Seek first to understand
•   Conversation – NOT marketing
•   Invest time and effort
•   Offline and online reputations linked
•   WRI values in practice
    – Respect, innovation, independence, integrity,
      urgency
• Measure, measure, measure

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WRI Social Media Update 090701

  • 1. Social Media Update Laura Lee Dooley World Resources Institute July 1, 2009
  • 2. Partner/Donor ip Ambassador/Evangelist ionsh Word of Mouth Relat Repeat Visitor Information Seeker Goal of online communications
  • 3. Creating Buzz with ADVOCATES
  • 9. Website Followers Google Friendfeed Reader Facebook Twitter LinkedIn Digg Other Facebook WRI Profiles LinkedIn Follower Email Networks Actively participating in the conversation
  • 10. Google Reader Twitter Facebook LinkedIn Digg Delicious Conversations through many channels
  • 11. Lessons Learned • Seek first to understand • Conversation – NOT marketing • Invest time and effort • Offline and online reputations linked • WRI values in practice – Respect, innovation, independence, integrity, urgency • Measure, measure, measure